I don't know how I haven't reviewed Harris Gems before. He made my wife's engagement ring, both of…read moreour wedding bands, my sister-in-law's engagement ring, and one of my best friend's engagement ring... I know Jim's work well, and it is always excellent. The best part about Jim is he truly wants you to make an educated decision, and will teach you the 4 C's with actual examples so you know what differences you truly care about. He'll work with any budget and will do his best to get you the most beautiful ring possible. There are very few businesses I'd recommend more than Harris Gems. If you're looking to have a ring custom-made, look no further.

We had such an amazing experience with Jim! My boyfriend at the time (spoiler alert, now fiancé)…read moreheard about Jim from a friend, and we scheduled an appointment to meet with him and discuss the engagement ring. During our first appointment, Jim gave us a quick but thorough lesson on the 4 Cs of diamonds (cut, color, clarity, and diamond weight) and then showed us various diamonds to determine if we could spot the meaningful differences between various colors and imperfections. He emphasized that even if we decided not to purchase diamonds from him, he wanted us to be well-informed and happy with our choice of diamond. After much debate and review of my poorly-organized Pinterest board I chose a three stone yellow gold ring with gold prongs. I chose not to look at the finished product until my fiancé (!) proposed on 12/20/2017. The ring was even more beautiful than I imagined.

Very good work. Dependable. Quality and cost conscious. Highly recommend MHG. He had a great design…read morefor my wife's bracelets

Could not recommend enough! Mr. Gross helped me fix my wedding band & I am beyond happy with the…read moreresult! He was very careful, trust worthy & helpful when trying to figure out what we could do. Go to person for all jewelry needs

This is where all the celebrities in the area come to buy their jewelry…read more Many years ago I was told about this place where they can add diamonds in the watch bezel. They use a unique technique where they air press the diamonds to hold their place. They do not use the clamp technique. Something to think about if you are going to invest in setting diamonds. This time around I came in to see what they have. First, you see all the pictures of the celebrities that hey have business with. Truly iconic to see. As for the pricing. Do not get scared by the price tag... it's all open to negotiations!

This is the nicest family owned and operated jewelry store. They are able to order, custom make,…read moreand fix all types of jewelry. Their diamonds are amazing and they're flexible with prices- I think I've even seen people put things on layaway. They have everything from Cartier, to religious pieces, to wedding rings and bands to just about anything else you could want. I've had several pieces made and ordered here and they're always able to beat prices of competitors without compromising quality especially if you shop with them often. Can't wait to find Mr. Right so I could come and design a ring! (Although I must admit to just trying some rings on for fun :))

I bought around $5000 worth of jewelry there. Around five months later, I wanted to sell it back to…read morethem for any kind of offer. They wouldn't even make an offer on the jewelry that they sold me! Don't ever come here guys!

I was greeted and treated respectfully when I sold a gold chain for a fair price. The store was…read moreclean and display cases were well lit.

I brought in a vintage ring to get appraised. The process was pretty straightforward and priced…read morefairly. The owner was very knowledgeable and personable. I would do business with him again. He seems to love what he does for a living and it shows in his personality.

Real nice couple that owns the place. I have three Omegas and brought two in for some sizing/band…read moreissues that they were able to help sort out quickly and at a reasonable rate. He's also certified for repairs on major brands so will be back to test that soon. Good pre-owned, luxury jewelry and watch selection as well (particularly Rolex and Cartier) and at fair prices.

I have to say 5 stars hands down bc they were so very kind when I first walked into the store! I…read morewanted to get my mother's bracelet alter to a smaller size! They understand my mother was an elderly woman who loves her bracelet (didn't matter if it was fashionable to fine jewelry) but just needed a different claps bc her disability of her fingers; she just doesn't have the fine motor skills to get her bracelet on by herself, so I got her an easier clasp to be put on and they were able to altered it promptly! They truly were sincere in hearing the sentimental story about my mother's bracelet and went all out to make sure it fit her tiny wrist and installed an easier clasps for her tiny fingers. I told them it's hard finding a genuine custom made jeweler who truly is knowledgeable, can also alter and can fix existing jewelry these days! This experience I had with them really wanted me to come back in the near future for any jewelry issues and/or wanting a new costume made jewelry (a hint for my husband to checkout for my jewelry wishlist at their location;). I highly recommend them, we need these wonderful family businesses to stay in business! I've been to other major big fine jewelry stores like Tiffany's but was never been greeted and treated as a valuable customer when I first walked into their door! They truly care for whatever your jewelry maybe! FYI they just open a new store in Farmington Hills off of orchard Lake and that's when I had the pleasure talking with the owner Kevin and Harout!

I love Kevin's Jeweler's. The staff is kind, helpful, and very professional!…read moreI purchased several jewelry items, and I am extremely happy with my jewelry. Kevin's Jewelers is one of my favorite places to shop! The staff is as excited about jewelry as I am!!!!

Last summer, my now-fiance and I were looking around to purchase an engagement ring for myself. We…read morewent to Brilliant Earth, in Birmingham, which had a lot of nice rings; however, when I emailed them follow-up questions, they didn't respond for over a week (apparently my email ended up in the sales lady's spam inbox ...). During that time, I found Metals in Time online, and stopped by the showroom. I worked with Emma to choose a ring for myself and also a middle stone. Sergio, the owner, was very helpful as well, and had me try on multiple rings. The one I liked was shaped differently then I preferred, so he customized the ring for me. For a 1-kt. (lab diamond) ring plus the matching wedding band, he offered us a very reasonable price. We liked Metals in Time so much that we had my fiance's custom wedding ring designed there too. He thought he wanted white gold, until he tried on a platinum ring and preferred the heaviness of that one more. He wanted a ring with lab diamonds and lab emeralds, and he brought Sergio a picture of a similar one online he liked. Sergio was able to design it to his specifications, and gave me a pretty good price on it, as well; I know platinum rings can sometimes be expensive. The best part is that Metals in Time is always reachable via text - we go in every six months to get our rings cleaned, as part of their warranty (the smaller stones are under warranty, as long as you stop by every six months), and I always text beforehand to ensure that the store will be open. Highly recommend this store if you are looking to purchase engagement or wedding jewelry. They also have a nice selection of watches and other jewelry, I've noticed.

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

Best jeweler hands down! Joe and his staff are amazing! Wouldn't go anywhere else. Joe is honest…read moreand wants to make sure you're extremely happy with your purchase.

I will not go back here. I took my watch in for repair and it went very poorly. This was a 25yr old…read moreSwiss watch my mom gave me. There were two "pips" that had come detached and needed reattaching and the watch had stopped working. They told me it needed an overhaul. I started calling to check the status after 2-3 weeks. They didn't know the status and were very bad about following up with me with answers. Eventually they said it would be another week and someone would call me. No call. I called, they still didn't know and had to check and I had to follow up and they needed another week. This went on and on. No apologies, no improved follow up. They were nice, but didn't seem to understand why this would be a bad experience for me. If they'd said it would take 2 months when I left it, it would be one thing, but that it just kept dragging on without any accurate expectation setting felt really bad. And I just got the feeling they had no idea what was happening with my watch, that it was being neglected, and no one really cared to do anything about it. When I eventually went to pick it up, they gave it to me like all was done. I immediately noticed the two "pips" were totally gone, not repaired. Turns out they threw them out and werent going to say anything. After I asked, they said they were "unrepairable" so were thrown out. I think it was likely an excuse for a mistake on their end. They did not apologize, did not offer a discount on the repair, nothing. The watch seems to be working okay now, so I'm glad for that, but this was not a nice experience and I'm pretty sad about my lost pieces. I don't like to leave negative reviews, but I didn't see anything that would've warned me about this when I first looked to see if I should go there for a watch repair, so hopefully this helps steer some people. Or perhaps the store will improve based on some public feedback about how they navigate this type of work.