Quick reply and came out within a day. Diagnosed dishwasher leak quickly and was able to return…read morewithin days to repair with needed part. Will definitely be using again in the future!

Quick to respond and schedule. The service call fee is higher than most at $95, but it applies to…read morethe cost of any repairs, and I was sure the needed fix for my dryer would exceed that. He listened carefully as I explained the issue and asked questions. I appreciated that. He was quick to diagnose and had the needed replacement part on hand. I was very happy with the speed of service and price of repair.

My dishwasher broke and I was able to schedule a service with this company. I was very impressed…read moreand happy with how fast the results were given with me. I believe it was within 24 hours! Very time efficient. As well as the customer service while I had a concern. The customer service agent Savannah provided great care, highly recommend as it is a company that cares for their customers!

Unethical pricing, poor communication, and misleading repair practices…read more I was charged over $700 for a refrigerator repair that failed almost immediately. The company later tried to charge another $1,100 -- including a 115% markup on a part that wasn't even defective. An independent, factory-authorized technician confirmed that my refrigerator is working fine and that the original diagnosis (claiming four failed parts at once) was completely implausible. They also refuse to include part numbers or details in quotes unless you specifically demand them -- a clear lack of transparency that misleads customers. I've opened a dispute with my bank and reported this to KitchenAid and the Texas Attorney General's Office. Be very cautious before doing business with this company.

Wade came to my rescue on a refrigerator I bought that didn't work properly. It was a pre owned…read morethat I had moved by a couple of guys with a truck He diagnosed the problem that the doors were not reinstalled properly. So a fix that was $75.00 instead of $700.00 job. I highly recommend these folks. Thanks, Wade.

The tech came and was on time and fixed the problem, even though it was a very simple problem and…read moregave me pointers on possible future issues. I would highly used them again for any repairs!!

John was great and very professional. He fixed the refrigerator in a timely manner, and the cost…read morewas very reasonable. I would recommend them 10 out of 10 times.

Response time was quick, they were confident in their skills in repair, professional and…read morepersonable. They communicated well throughout the process. Would definitely recommend!

Strange experience. Someone named Gerardo answered when I called the number they sent me (different…read morefrom the one shown). He didn't seem to know who Louis was. Anyway I scheduled for him to come look at my dishwasher. When he came, he was in a car, not a truck as you would expect a repair person to drive. He knew what the problems were and fixed them. He was done in 20 minutes. Then he charged me $210 for that! That's $10 a minute!!

This company DOES NOT keep their appointments. They were late both times. We cancelled the second…read moretime, cause the freezer was working without any work from them. They are not honest. They sent a kid to look at the refrigerator and he was sending messages the whole time to someone who knew what they were doing. They send an incompetent person to our house. A kid. I will NEVER call them again.

Michael does fantastic work. We had a frig that stopped cooling and a leaking dishwasher that he…read morefixed in two visits, for a grand total of about $200, quite a pleasant surprise versus what could have been. I highly recommend using him for all of your appliance repair work.

Very responsive and nice to work with. He showed up on time and described what he was doing. I…read morerecommend their services.

Rauf repaired my elderly Mom's dishwasher and he was professional and priced well. My mom is 94…read moreand she really appreciated how kind Rauf was with her and her issues with lack of hearing. Great service!

The hype is all true. Arrived on time, no nonsense, competent and quick! Fixed our washer in less…read morethan an hour, purrs like new. Will use again!

I'm so glad I gave Gudrat a chance! I often take a chance on new contractors with no reviews on…read moreYelp, and this time it paid off big. I reached out to 7 or 8 different people about a noisy refrigerator and sent them all the model number and a video to show them the noise it was making. Gudrat was one of the very few who actually gave me an estimate up front.... something I really appreciate because I don't have time to talk to contractors on the phone. I can't stand when contractors want to charge a fee just to come look. Gudrat gave me a rough idea of the cost right away, ordered the part, and came out on the day agreed by him and my tenant. Even better, I didn't have to get on the phone once. I just gave him my tenant's contact info, and he coordinated directly with them to schedule the repair. Fast, professional, and super easy to work with. He saved me time, money, and hassle. Especially the hassle. I hate hassle!... grrr. This was his first review, but don't let that scare you. He's the real deal. I'll definitely be hiring him again, and I encourage anyone reading this to give him a shot. He's good!

Called these guys out to fix a Maytag Bravos XL that was filling, draining and spinning. It would…read morenot go into the wash cycles. George M came out, not very friendly and a bit difficult to communicate with. Well he got it fixed, we watched it for 15mins. He told me $195 to repair a broken wire. When I went to get the check and came back, now the washer is not working at all. So I ask him how much to make it work, now it is around $500. So it went from $80 to look at it, $195 to Fix the wire to $500 to fix the motor. After I paid him $85 to just leave, I was feeling a bit robbed. Of course I can replace it for $699. I would just say Beware. I would Not use them again. I learned a tough lesson the hard way.

I bought a used Maytag washer and dryer set here for $450. The appliances looked fine and came with…read morea 30-day warranty. They even swapped the dryer cord for the correct type before loading them up. When I got home, the washer worked great--but the dryer tripped the breaker as soon as I plugged it in, even without turning it on. I called the store, and they told me to bring it back, claiming everything is tested before sale. That would've meant renting or borrowing another truck and hauling it down from a 4th-floor apartment with no elevator. The guy I spoke to (the big guy) was rude and dismissive. Instead of dealing with that hassle again, I opened it up myself and found they wired the dryer cord incorrectly--putting the neutral wire to ground. Once I fixed the wiring, the dryer worked perfectly. Even after explaining what happened, there was no apology or accountability--just more attitude. Bottom line: the appliances you buy here might be faulty and not work, and the customer service is terrible. If you decide to shop here, insist that they test everything in front of you before you leave. Also, it's a cash-only business, so keep that in mind--and don't expect any real help or refunds if something goes wrong.

I don't understand the negative reviews. You know what you're buying the minute you pull into the…read morelot. Used appliances. My father brought me here after my 5 year old washer & dryer I bought from Lowes crapped out. I wasn't looking to spend another $800 ($400/piece). I found a Maytag set for $400. Since my father is a regular they gave us a discount. So I paid less than $400 with tax for the set. It had some paint chipping and dents. But it works. And the younger gentleman even helped load it into my SUV. I agree with some of the bad reviews about the older gent. He was kind of rude. But hey, you're spending less than $200 a piece for a used washer & dryer. Located in a very seedy area. You get what you pay for. You want non-dented appliances & commission-based customer service. Go to the big box stores!

I needed somebody to fix my dishwasher in a pinch. Jeremy was able to come through with a timely…read moreand professional approach. His communication is on point of when he will get there, etc. I would recommend him to anybody (and I have).

Been using Jeremy since before Covid. He's always responsive, does what he says he will do and for…read morea very fair price. I would use nobody else.