I bought a 2020 Elantra from them a month ago and it's been great. Didn't like that they forgot to mention that the warranty costs 3k and gap insurance was another 1.1k. They didn't explain that to me when I bought the car. I asked "is the warranty standard," and they said "yeah," so I assumed it meant it didn't cost anything, my fault, but they could've made it more clear. i ended up needing a loan that was 5k more than I was expecting thanks to an additional $1000 from documenting and service fees that they didn't also mention. I didn't see an itemization of all the costs until I came in a month later to get my plates. Also my fault for not asking but you'd think they'd include that in the stack of papers they give you. Overall the people acted nice, but the initiative is definitely on you to get clear answers on numbers and costs. If you give them the chance to not mention something important, they will take it and it'll be on you to figure it out later. read more

Deceptive practice is the business model. This review is of the location in Waterford, NJ. Be sure to check your sales contract for 1) change in vehicle pricing. 1k was added to the advertised price. 2) give the sales person in writing the amount of your down payment to give to the finance guy. A verbal amount was given to the salesman which was higher than what he relayed to the finance guy. Once discovered, an additional call and the redoing the contract to included the correct down payment and monthly payment amount was required. 3) the addition of a warranty. It is made to seem like the warranty is covered in cost by the dealer with the wording 'it comes with a warranty' (it's not; it added to the price) The warranty only covers cosmetic damages to the vehicle, not the mechanics like the engine, turbo, etc and will significantly increase the amount financed and taxes as the warranty is expensive for what is covered. 4) Ensure the approval letter be given to the finance guy. Even after presenting a pre approval letter, finance made additional inquiries with other lenders without my permission. Once discovered, it was determined the salesman never informed finance of the pre approval. 5) Have the vehicle throughly inspected by a mechanic not employed by the dealership if you're expecting not to have to put money into the vehicle immediately. The lie they will tell you is their mechanic did a thorough inspection when in fact, at least in this case, that was not true. Luckily, extensive research on the potential repairs needed for the year, make, and model of vehicle purchased was done beforehand, so repairs were expected. After discovering the issues outlined above, contacting the dealership and not getting a reply, a letter was written with the promise to report them to the state, an acceptable compromise was reached. read more

Any 5 star review on here is totally fake and set up by the company. They are total dirt bag scammers. Steve the manager from Waterford literally called me a Philly low life (strange because I am not even from Philly) because he jacked the price of a car up $2K over advertised and I didn't like it. Steve will cross the wrong customer with that kind of talk at some point and get what he deserves. STAY AWAY!!! read more

Car did not start a week after i brought it on May 16, 2025. Brought it back n they "replaced a fuse and said they were contractually done" Cut off a week later. It has been shutting off since. They said they would send a tow truck which never came and car has been in the shop ever since. Still can't drive it because it's shutting off on me. Attached is issues they sold me the car with and photos of them saying they would send tow truck and never came. DO NOT GET A CAR FROM HERE!!! read more

Terrible can't get in contact with anybody and vehicle won't start after week and a half of purchase 0/10 wouldn't recommend read more

G Motors - Just bought mind you - Used Car Dealers Near Me - Waterford Works, New Jersey

Misleading pricing. I told them I saw add on cargurus website. It listed one price. Went in and did a test drive and liked the car. When we sat down to do numbers! Everything changed. Price on the guru's website was wrong and they blamed them for not listing the price was with a 2900. Down payment. If we go on the dealers website we would see the real price. After we left a went onto website and they were the ones misleading. The salesman was nice and helpful until we sat down to talk out the door pricing read more

i bought my bmw in january and they refuse to send or give me my title. i had a 30 day temp i live in pennsylvania, which now expired and i can't do anything with a car without a title that has been paid for in full and i have the documentation to prove that let's not also forget that they overcharged $900 for document tiling and tag fees that they did not perform because the car came out of new jersey and i live in pennsylvania. do not deal with this dealership. read more

Sold my wife a vehicle and the air conditioner didn't work and the convertable top want go up or down. The people we were dealing with want talk to us and keep giving us the run around. We're driving around with expired drive out tags,however after leaving message after message, they sent us a letter giving us more time for driving. Not sure how this letter is going to work if we get stopped. The car runs great and everything seem to work except the two things mentioned. We can't reach the owner for whatever reason and the manager for this GMotors's dealership is not very helpfu. He doesn't seem to care about our issue, just wanna sell car. The customer service is terrible, manager and sales person. read more

Inquired about a specific vehicle and set up an appointment. Got to the G MOTORS location an hour away from my home. Was reminded of the appointment. The vehicle was not there. I was not told the vehicle wasn't there. When I got there the sales person tried to show me another vehicle. When I inquired where was the vehicle I wanted I was told it was out on loan. Very unprofessional and manipulative. They blamed the miscommunication on a call center. I was talking to and texting a person at the dealership not a call center. Would not recommend or return to this dealership EVER! read more

SCAM! Avoid Avoid Avoid Trust the reviews, these people are slime balls. I regret buying a car from them 2 months ago, and have still not received plates. They offered no info on where my plates are, and the temp plates have expired. They wouldn't answer calls, or emails and have since blocked my #. Not only did they sell me a car with 0 tread, damaged sidewalls & interior, when I called to talk to them, they reminded me I signed an "as is" contract. They should not be in business. BBB has been notified. read more

DO NOT EVER BUY FROM THEM!!! Just horrible! Purchased a truck in March, just under $10000 and less then 60 days the truck locked up on the Atlantic City Express Way. Could barely get it to the shoulder and could have been a serious accident waiting to happen. Had it towed to a friends shop to hopefully get fix only to find out it a piece of junk now!! They said everything is rotted out and cannot be repaired, they believe it was in a flood and had salt water damage. Now I'm out $10000. Made a report with the BBB. THEY ARE LIARS. THEY KNEW THIS TRUCK WAS DAMAGED AND TOOK MY MONEY!!! NEVER EVER GO TO THEM! read more

car purchased in March. Haven't put any real miles. The tires were the wrong size which messed up the ABS system. Car is currently is the shop with MAJOR repairs costing 6000. Bad water pump, timing belt etc. There is no way they didn't have an idea since they have their own mechanics. Feel bad for my son since this was his first purchase. Buyer be very weary!!! read more

Awesome experience working with the G motors crew Frank and Steve made things go smoothly and truly cared about helping us out thank you guys ! read more

GOOD LUCK BUT I WOULD STAY AWAY. I brought a vehicle in july 2025. Its been 4 months and i still dont have tags to my vehicle. Ive called every month that i have to personally buy new ttags for it. Now they just put me on hold and dont answer so Ive had enough of it. Im sure its about to be a process to have them buy it back but it is what it is. Lucky I do work for a dealership so I know how most of this works but if you looking to buy a vehicle for this company MAKE SURE THEY HAVE THE TITLE BEFORE SIGNING ANYTHING read more

I'm in the process of looking for a vehicle, I came across the dealership online and was interested in several cars. I called and spoke with someone who stated to complete the credit application online, which was done. The company then runs my credit then ghost me. No call NOTHING. I've called several times and everyone I spoke to at the location would tell me let me look up your information and call you back. it's days now and I haven't heard back from no one. Now my issue is, if they couldn't work with me, It would have been respected as a business to say we can't work with you but you guys continue to play in my face and not say anything. I would have moved on to another car dealer that returns calls. this just shows me that this car dealership is not a stand up type of company. Stay away!!! read more

I purchase a 2014 Jeep Wrangler from them. I specifical asked if there were any oil leaks or if it was burning oil, was told that the Jeep had no issues and was mechanically good. I had the jeep looked at within days of buy it and the were two active leaks and was loan on Oil when I got it home. Buyer beware, especially at this location. Gmotors/ Monroe, NJ read more

Absolutely horrible. I called to get some info about jeep that was priced at $7999. Spoke to one guy and he ended up hanging up on me because I asked why their fees were so high . He couldn't really tell me and hung up on me . I called back and spoke to Joe and he said he would run the number to get the price out the door and he told me to hold . I held for 30 minutes and he never came back . I called back and he yelled at me about looking their fees up on their website. Then told me that the jeep that was priced at $7999 on their website would be almost $13,000 out the door . I asked how it jumped so high and he said because of their fees. I would stay far away from this place . read more

I texted a man from the dealership (sorry did not catch his name) and asked if the car was really 1100 had to ask twice and he said yes plus tax. So I drove over an hour away excited. When I told him I would take the car he told me it would be 4000 but they would knock off a 1000. I was blown away asked why 3000 he said their fees are 3000 on thier website. I ddi not find the car on their woebsite so I did not know. So today I looked on thier website. Just so you know you will be paying over 2000 dollars the price the car is listed for. This is from their website so no one else has to waste thier time gas and tolls like I did. If I was told that when I asked I would not have bothered to go down there and then I was nasty to me because I did not want the car. Like I wasted his 15 minutes. When he wasted over 2 hours of my life. If he was just honest when I asked him in a text this all would have been avoided and I could have done something more produtive. All advertised prices exclude government fees and taxes, any finance charges, any dealer document preparation charge ($895), and any emission testing charge. The price for listed vehicles does not include charges such as License, Title, Registration Fees, State or Local Taxes, Smog Fees, Credit Investigation, Dealer Vehicle Certification, vehicle modifications, optional equipment, Optional Credit Insurance, Optional Maintenance Packages, Physical Damage or Liability Insurance, or Delivery Fees. All vehicles are equipped with a LoJack Device for an additional cost of $1485. read more

Purchased an Audi A5 today and it runs good Steve was phenomenal I appreciate the customer service and a good running car. read more

G Motors - Used Car Dealers Near Me - Waterford Works, New Jersey

I just bought a 2019 Silverado. Great communication as well. Thanks Frank for the wonderful service.

The worst Carlot not only in Jersey, but in the United States. Purchased a car from them, did not even bother to wash it or clean it out. Shipped to me over 1000 miles away and came in completely filthy dirty. Bad shocks and alignment which cost me over $4500 to repair once I purchased the car. Then on top of that, it took them over a month to pay off my trade-in which caused even more problems. Steve. the "owner" that we dealt with. The worst business owner in the industry. read more

Too Many Extra Charges.....Ignore the Advertised price as it isn't the Real Price. Not worth the trip! Too bad they don't list with all there add ons! read more

This dealership is very very dishonest and sells cars that are lemons my mom with her life saving of 4k bought a SUV Dec 14 2023 on Dec 16 only 2 days the car broke down an left her stranded in the expressway we call the dealership an the manager told me the car was sold as is but from the goodness of he's heart he will fix it so we paid a tow truck got it there an in 2 days they gave it back an they said it was fix..not even 3 days pass an the car started having the same problems I tow it back again an now all I'm getting is the runarounds not even a courtesy call it's being now 3 month an they have my mom car.. but we getting a lawyer this week an reporting it to BBB an calling the news.. just praying this get fix cz my mom is paid for a car that don't even have.. read more

G Motors - Used Car Dealers Near Me - Waterford Works, New Jersey

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Steve was very energetic in helping find the right vehicle. Always patient and ready to help with answers. Overall a great experience.

Unprofessional and unethical! Salesperson answered every question with, "I don't know " or "I'm new", or "I have to ask my boss but he's not here", etc. Answers that my daughter was able to find online. I gave a 100% refundable deposit with a signed agreement then when I asked for it back got excuses then they tried to charge a $50 fee! Stay away! It is a scam! Addendum: on 8/7/24 the manager called me basically saying that since I had finally received my full refund that I should remove my review. He stated that salesperson (Fernando?) is just a salesperson, only there to sell cars and doesn't know anything else. I explained that 3 other dealership salespersons could answer those questions. I stated that the review would remain, thank you, and hung up. He immediately called back this time with a more stern, hostile tone asking what I wish to accomplish with my review. I said to prevent people from buying your cars and to please not call me again. I am posting this publicly just in case there are any attempts at retaliation against me, my family, or my property. read more

My experience at G Motors was amazing! From the time I stepped on the lot I seen the car I wanted to buy! People who work there were amazing! Customer service was great and I felt welcomed. For anyone that has had problems as far as getting another car from a dealership I really recommend you go see them, they really work with you! Thank you so much G Motors! read more

Bought a Buick Encore from this dealership along extended warranty with it. Fast forward the check engine light came on a day later after I bought it, I called the dealership and warranty they won't help me even after I contacted the owner of g motor name Alex. Told gmotor to cancel the warranty and give me my money but they refused since they did diagnosed, refund is 1500 which is nothing close to diagnostic. read more

G Motors - Check engine light - Used Car Dealers Near Me - Waterford Works, New Jersey

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Truck now needs the transmission rebuilt after breaking down. Sold me a lemon for $14,000. They're liars and will do nothing to help you.

Horrible, horrible, horrible! They do not honor the prices that they land on through negotiation. I negotiated a price with the salesman but when we got to the purchase portion, the "sales manager" said no. Really? We had gone back and forth for days on this car and finally settled on a fair price, but when I called to put my deposit to hold the car, the sales manager added $1,500 to the price. That was more than we had started at! They do not keep their word and have no qualms about it! I do not recommend going there. People already have issues trusting used car dealers, now here is another reason! They bump UP prices after negotiation. I believe that negotiation is supposed to be a middle ground, no? Not meet in the middle then add to benefit the seller. Oh, right and LIE to the customer to get them to the sales table and switch it up on them! You see, some people do not have unlimited income or are willing to increase their debt for a lie. I happen to be one of these people. I will never even consider this place again and if I see this salesperson at another lot, I will walk away from that one, too! If possible I would give this place ZERO stars.... read more

DO NOT BUY A CAR HERE UNLESS YOU WANT TO PURCHASE A CAR WITH PROBLEMS THEY WILL NOT FIX, GET CHARGED AN EXTRA 1000 SOMEWHERE ELSE TO FIX IT AND HAVE IMPORTANT PARTS LIKE A CHARGER FOR YOUR PARTIALLY ELECTRIC CAR STOLEN FROM YOU BY THE DEALERSHIP. I purchased a car from here on march 12th. The car is alright. It is a hybrid and before completing my purchase I asked Freddie if there was a charging cable included with the car. He assured me it was there and I trusted him because he seemed kind (but then again so does any good scam artist). I take it home and there was no cable! Those things are expensive and I would not have gone through with purchasing the car if it had no cable. I assumed it was a mistake so I called and asked about it he said he would investigate and call me back. He did not call me back. Then whenever I called, he would not answer for days. I called G motors after a while and was left on hold for an entire hour while they tried to get me in contact with him. Then they wanted to say "It was definitely in there because we charged it here. It must've gotten misplaced when we got the car serviced. So there's nothing we can do." When I said that was not acceptable because that is a piece that belongs to me as a part of my purchase where they assured me the cable would be there, they finally connected me with Freddie. Then, Freddie said he would order one and send it to me. That it was all a simple mistake and he would take care of it. I had to call multiple times for updates on if the cable was currently being shipped so I would know when to expect the package. Needles to say I have not received my cable and seemingly never will since Freddie has gone back to not taking my calls. Many have told me they probably allowed me to get a good deal and then took it out of the trunk while placing the temporary license so they would still win at the end of the day. Which, if I'm not mistaken is theft. I have no way to charge my half electric car. Even better they assured me there was nothing wrong with the car and it had been fixed when they bought it. Lies. There is an issue with the sunroof which does not shut (we brought this up to them and they said they'd get back to us... they did not) and there is an issue with a pump which makes the car leak coolant. The mechanic is trying to charge us 1000 to fix it. After reading the one star google reviews I saw this is common practice from them. The 5 star reviews are only there because they beg for good reviews after selling you a car. Thank God I held off on my good review to see the scamming begin. DO NOT BUY FROM G MOTORS! IT WILL COST YOU MORE IN THE LONG RUN! read more

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In July 2023 bought a car for my 17-year-old daughter. after explaining to them that I needed something reliable as she already had one car that had problems and we wanted to get her something more reliable. We then purchase a vehicle and one day later the check engine light came on. I called our sales person and he stated not to worry that they would have to fix it and make it right. Here we are April 2024 and my daughters car still cannot pass inspection and they basically wipe their hands clean after going back-and-forth various times, and said they can't fix it. I had to pay for new catalytic converters, as well as all for oxygen sensors, and one who knows about cars knows that they are very expensive. Even with all that being done engine light continues to be on. I've gone back to ask and see if I buy the factory catalytic converters if he could help me at least with the labor so we can rectify the problem. Still waiting for a phone call back after three months, Whatever you do if you do decide to buy for them make sure you get the #Warranty! So sad that this had to be our experience as we're still paying for a car that will not pass inspection! read more

Terrible place and Terrible service, they try to sell bad cars. And the owner is even worst.

G Motors is not the only car dealership but they have a great service shop that can take care of all of your car needs. Didn't expect that! But I'm glad they have it! They specialize in anything from minor body work to oil changes and electrical work. Quick service, nice people and very reasonably priced. I give them a 10/10. read more

Love my car, excellent customer service and cool pricing. I will be recommending this place to all my family and friends!

Went in today to purchase a car in good faith. Saw a 2018 BMW, ready to buy, purchased the insurance, signing the paperwork and received an immediate notification from my bank stating the care has a salvage title. They did not report it and somehow displayed a different car fax. BUYER BEWARE!!! Thank God for my bank. It's a shame that you cant trust to do fair and trust worthy business... read more

Excellent customer service, very trust worth honest and reliable people. They made sure we left happy and with a reliable vehicle we loved. I will definitely go back and recommend it to family and friends. read more

Thank you Sergey for making my first time car buying experience a great one. I would definitely recommend anyone G Motors and ask for Sergey. Cool guy! read more