I had such an amazing experience here. My braid weren't to tight the parts are clean with a…read morereasonable price. She also helped me pick out products since my hair was breaking off from previous stylist. I will definitely be returning to Saymelia Braids 10/10

From the owner: Call today, for the best Braids, Hair Extension, and hair weaving. read more

I just wanted to say that Cheyanne is very unprofessional. I left her place of business with my…read morehair unfinished because she had over booked herself the day I came in. I was willing to give up chair for another client who was not from this area. Cheyanne then stated that, she would finished my hair free of charge on another day. I had to reschedule with her three differnet times. Those three times, she had to cancel with me last minute. Now my hair has been unfinished for well over a week now. This has forced me to look for another place to business to finished what she started.

From the owner: Presence here is an investment to one's self. It's the hub in California's thriving capital where…read morecommunity is welcomed to embrace valuables of natural hair services including locs conservation, twists, braids, protective designs and more.

I moved to Elk Grove so I was looking to find a hair salon that wasn't too focused on nails…read more Precision Cuts doesn't focus on nails but their haircut service wasn't good either. I went in with an appointment for a haircut. The person that cut my hair wasn't too interested in what type of cut I wanted and she was very rough while shampooing my hair. I would rather pay for better treatment of my hair, my head and better service. I do not like my haircut so I'm still looking for a nice (gentle) hair salon.

Really wonderful salon. I feel great after this cut and color. The staff is lovely. I have paid 3x…read moreat other places who didn't do as well. Thoughtful. Talented. And when I said not too short, they listened.

DO NOT BOOK!!!! VERY UNPROFESSIONAL! If you want your braider to take your deposit, and then flip…read morethe script on you, then go ahead & book this braider! I had an appointment for 9am, I paid my deposit, and then almost a day before my appointment, she switches it to 5AM!!!??!?!?!! She's Nigerian, so she's not well versed in American culture/customer service; but if you inconvenience a guest the least you could do is apologize and offer a discount. She did none of that. She came into the shop, LATE, mind you, and didn't even speak. VERY RUDE. She got me out of the shop pretty fast, but the style did not last long (the braids were slipping, and she doesn't know how to tuck your natural hair into the braids). About a month went by, and I needed braids again. I booked with a completely different braider, but unfortunately, she had to cancel on me bc she had an out-of-town trip. I was also going out of town; I had no other braiders available to me at such short notice. So unfortunately, I had to book with this braider again. I didn't want to, but my trip was less than a week away, and no other braider was available. I booked a 6am appointment with her, and on her site, it says the whole style takes 5 hours, meaning I would be done around 11am. This was perfect because I needed to be somewhere at 12. I send her a rather large deposit (most braiders are not asking for $150 deposit, no matter the style, but I digress...), and book my appointment. THE DAY BEFORE MY APPOINTMENT, she tells me to come at 8am. I tell her I can't because I have somewhere to be at 12. She claims she needs to take her son to daycare. (That's not my problem!) She doesn't even apologize nor offer me a discount. Now I have to re-arrange my entire day because you're unprofessional and don't know how to run a successful business. I don't know how they do it in Nigeria, but in AMERICA, when someone prepays for a service, it is like a contract. You break the contract when you change the service!! I should be entitled to my deposit back. Then it hits me, this is a game to her. She takes your deposit, and then completely flips the script by changing your appointment time and inconveniencing you. Her site states that deposits are non-refundable, so that is her loophole. She then argues with me via text, claiming that I should have allowed an extra hour for this service. I DID!!!!!!!!!!!!!!!! As a business owner, if you know that the service could run over the time, you should warn customers on your site when they book with you. But I guess common sense ain't that common.... She then asks me to come at 7:30 (which still won't work for me bc if the style is allegedly 5 hours long, I still won't make it out in time for my next event.). She then claims I will still be out by 11am... and I'm like how???!!! At first you claim I should've set aside 6 hours for this style, NOW you claim you can do it in 3.5 hours??? HUH?!! (She may be autistic, I'm not sure) But, I have a Bachelor's in Accounting, I'm pretty good in math, and this math ain't mathin'!??!!!! Even though I know she's lying, so she won't have to give me back this deposit, I still go to get my hair braided. I have no other choice, because I've already sent her $150, for a deposit. So my appointment comes, and she's LATE, AGAIN! And she comes in the shop with no apology and begins to blast gospel music on her speakers. I don't know if she was trying to set the mood, because she knows I was pissed, and she was in the WRONG for how she was treating me, but it didn't work. That's a thing these so called "Christians" do to "ward off evil spirits" instead of taking accountability for their actions. But that's another story for another day. It took two people to do my hair, and I still didn't get out in time for my next event. She claimed via text, that I would be done by 11am. 11am came, and they were still working on my hair. I didn't leave the shop until 12pm, the time I was SUPPOSED to be at my next event. Due to her poor planning and abhorrent business acumen, I was inconvenienced and was late to my next event, which made me look bad in front of my peers. She had no remorse, no customer service skills, no apology, and even bad mouthed Black American culture, whilst sitting amongst a whole BLACK ASS AMERICAN. If you hate Black Americans so much, why would you willingly take our money?!!??!???? I will never go back to this braider again. She is very unprofessional and rude. Take your money elsewhere, where your time is not wasted, and the service is worth the money.

Chi did our braids once and it was very neat but did not like the front. We decided to try her a…read moresecond time around. Difference was we shared photos of exactly what we wanted and thought she understood. Unfortunately that wasn't the case. She did what she wanted and totally ignored the photos we shared. In addition, she was very rude in her interaction with us. Her partner on the other hand was very nice. I was most upset by how she criticized her partner in front of us. Couldn't you have done that after we left. Do you think we are in Nigeria? This is America newsflash, where we act like respectable human beings NOT LIKE ANIMALS. By the way I had to redo their hair because of how unhappy they were with the outcome. We will not be using your services ( although we would have loved to patronize your partner- enjoyed laughing with her during the movie we watched), and will not recommend anyone to go there, rather to run the opposite way.

We invited Dhwani from Just Wow Henna Designs to our office Diwali celebrations in Oakland, and she…read morewas absolutely amazing! She arrived right on time--even though she came from very far--and immediately set up with such professionalism. Her henna designs were stunning, beautiful, intricate, elegant, and many other superlatives. She worked with impressive efficiency, creating elaborate patterns for many of us without compromising on quality or detail. Everyone was so impressed by her artistry and warm, friendly demeanor. If you're looking for a talented and reliable henna artist who brings both creativity and professionalism to your event, I highly highly highly recommend Dhwani. She truly made our office Diwali celebration extra special!

We hired Dhawni for a corporate event and she was amazing! She adjusted how intense henna she would…read moremake based on the queue behind. I was amazed by how much crowd she could pull and everyone enjoyed it. She was accommodating and provided all the corporate requirements. Would definitely hire her again.

Morgan was professional and did a wonderful job. We hired her for a spa retreat and she gave all of…read moreus beautiful gel manis- some with nail art. She only has gel polish as a heads-up.

Morgan did an amazing job at my daughters birthday party! We booked her to show up an hour early…read morewhere she made the birthday girl feel special by doing her hair and nails prior to the party! We had a mermaid theme party, so Morgan braided all the girls hairs using colorful extensions, it was such a hit! I would highly recommend Morgan for parties or any other events!

I hired Nina for hair and make up services for an event and couldn't be more happier with my…read moredecision to go with her. She is very professional and listened to my concerns and specific needs for the look I was going for. I wanted a classic timeless vibe and she exceeded my expectations, I felt so beautiful that evening and received a lot of compliments. Overall, Nina is definitely my go to for any future events that I have and I am so happy to have found someone that is so talented in their craft.

Nina has been my hair stylist for a few years now and I can honestly say she works for perfection!…read moreShe is great to talk to, she has strong sense of professionalism and will always give you what you want. My favorite saying of her is "take it for a test run, see how you like it in a day or two and let me know, if we need to change or alter something, just give me a call." Needless to say I've always loved her work and have NEVER had to change or fix anything because she takes pride in her work and can guarantee it!! I am the type of person who is constantly wanting something new and Nina always has the best advice on whats trending, what will work for your style, or even if your going for a whole new look, she knows her stuff!! Nina also does my make up for any club event, dinner party, or special occasion that I may have and I have never left unsatisfied!! So if you're looking for someone who is on top of her game and keeps up with the latest trends in hair and makeup I highly recommend Nina Mukhar. She is also reasonably priced compared to high end salons. I couldn't give specific dollar amounts because it all depends on what you're going for, but lets just say I used to pay 330$ for my hair and now I pay a fraction of that price and I'm still getting the great quality work that you would expect at a high end salon!!!!!!

Pam was wonderful. Got an appointment right away. She spent a ton of time going through every…read morestrand of my daughter's hair. I felt extremely confident in her skill and knowledge. She also gave great recommendations about how to clean at home to get rid of the lice. I highly recommend Pam and her business.

Was able to get a last min same day appt which was very much appreciated. Pamela was super kind and…read moregentle with my daughter. She put on a movie for her and at the end my daughter got a little crown and wand.

I recently moved to Rio Vista and was excited to try New Image Salon after reading so many positive…read morereviews. As a new client, I was hoping to find a stylist I could return to regularly. I don't mind paying premium prices for excellent service--in fact, I expect a premium experience when I'm paying around $50 for a haircut. New clients are an opportunity to earn a loyal customer, but I left feeling dismissed and unimportant. I booked a 4:30 p.m. appointment, arrived early, and still had to wait past my appointment time. There were several other clients waiting as well, so it felt more like waiting for a medical appointment than a salon visit. Andrea cut my hair, but the appointment felt impersonal from the beginning. Although I knew her name because I had booked with her, she never introduced herself, acknowledged me by name, or even asked who I was when I arrived. As a first-time client, that immediately made the experience feel impersonal rather than welcoming. Throughout the appointment, I got the impression that the goal was simply to get through the haircut rather than provide a relaxing experience. One thing that really surprised me was that there was no shampoo or wash. My hair was simply misted with water before being cut. As she started cutting, I realized she was essentially giving me a dry haircut, so I asked if she was doing a dry haircut. She replied that she wasn't, which confused me because my hair had only been lightly sprayed with water before she began cutting. Since the salon doesn't list its prices or explain what is included with each service, I wasn't expecting to pay around $50 for what felt like a very basic haircut. Throughout my appointment, Brando interrupted the haircut several times to discuss business matters with Andrea. The conversations appeared to be about shop expenses and other operational topics that, in my opinion, could have waited until my appointment was finished or been handled by text or email. Brando never seemed concerned that he was interrupting a paying customer's appointment. In addition, other customers who appeared to know Andrea stopped to chat with her while she was cutting my hair. As a first-time client, it felt strange to have my appointment repeatedly interrupted by conversations unrelated to my service. Between the business discussions and the social conversations, I felt like my appointment and my time were not being treated as the priority. Neither Andrea nor Brando acknowledged the interruptions or apologized, which made the experience feel even less attentive and professional. I also brought a reference photo. The initial cut wasn't what I had asked for, and when I mentioned it, I was told it matched the picture. I disagreed, but to Andrea's credit, she listened after I explained what I wanted and adjusted the cut until I was happy with the final result. I genuinely like the haircut. My disappointment isn't with the final haircut--it's with the overall experience. For the price, I expected attentive service, transparent pricing, fewer interruptions, and a more relaxing atmosphere. I don't mind paying premium prices when the service reflects it, but this experience didn't. As a new client, I wanted to feel welcomed and valued, not like an afterthought. In my profession, I teach customer service skills and how positive customer interactions build long-term loyalty and retain customers. That's why this experience stood out to me. Small things--respecting appointment times, minimizing interruptions, greeting new clients by name, introducing yourself, and making the customer feel like the priority--make all the difference. Unfortunately, those fundamentals were missing during my visit. The salon didn't just lose a one-time customer; it lost someone who had recently moved to Rio Vista, was looking for a long-term stylist, and was more than willing to pay premium prices for a premium experience. The final haircut was nice, but the overall service experience did not match the expectations that came with the price.

Melissa!! She listens, is calm and takes a sincere desire in accommodating her clients.read more