About a month ago I had a leaky bathtub faucet. The leak which started as a drip ended up in a…read moresteady stream of water. I didn't have a plumber on hand so I turned to yelp for assistance. I contacted a couple of them. One plumber came out looked at it and didn't know where to shut the water off at. He then never came back. I contacted Maximo and immediately got a response as well as quick quote. Guillermo came ready with everything (even the replacement hardware), looked at it and began the work. He kept me informed every step of the way about what they were doing. They came at 2 and finished about 5ish. We had previously agreed about a price. Yet I gave him a bit more because he also changed my bathroom sink faucet which the handle was broken.. the next day when I had a small issue, he came back quickly and fixed it. All in all, I probably would use him again.

Called to replace busted and leaking kitchen sink faucet. Answered phone immediately and came same…read moreday to replace. Work finished within 30 minutes. Gave 2 year warranty and price was fair considering quick turnaround. Would definitely use again!

Peter, the owner, was quick to respond to my call and arrived the same day to check out my HVAC. He…read morequoted a price, gave me lots of product/system info and recommendations. Price was great especially considering the larger companies who charge just for being BIG. Who wants to pay for their overhead?! The staff arrived exactly on time at 8AM and finished before 4PM. They left our place clean along with an updated new thermostat, warranties etc. Really was relieved as we saw the temp rise on a pre-snow storm afternoon.

I don't like to write bad reviews, but I had Peter install an air conditioning system- I paid 1/2…read morebefore the job started and then 1/2 at the end. The system NEVER worked right. the Thermostat doesn't work and the system costs so much to run because it does not cool the house. I have begged that Peter come out and correct the issues. To no avail. I have had real professionals come to look at and all agree it is undersized and the Return is too small. Peter refuses to correct the poor installation - the first time I called he came back and said his "helper" left plastic over the vents and that's why it wasn't blowing out air. maybe around the 10th time I called he send me pictures from the manual on how to fix on my own. Bottom line, Peter does not back his work and runs away when you come looking for him. I would not recommend Dun Rite to anyone.

Unfortunately, after literally years of requesting completion, my project was…read more left unfinished. The ductless a/c and heating units work but the outside covers are not placed over plastic tubing hanging off the walls. It looks ridiculous. This is shameful work. Despite several requests for replacement of some damaged parts, I've received no response. Because he started well, I paid in full too soon. BIG MISTAKE. Sadly, I would not recommend this company.

LONG POST but PLEASE READ: First off I do not know how this…read morecompany has such high ratings but let me tell you my experience with them. I used Rapid for a new central AC install a few months back. Someone I know actually recommended them and the reviews seemed good, so what could go wrong right?. As I have 3 small children and the weather was getting hot I needed to act sooner than later. Rapid got back to me and was able to start work soon. Price seemed reasonable so I went ahead and gave them the job. The day of the install a guy named Malik and another fellow came. They worked pretty much all day to finish the job. Once they were done they told me the job was complete and to enjoy the AC. I took their word for it as I don't know anything about HVAC installation. BUT since that day, things took a turn for the worst! A week after the initial job I noticed water marks on my bathroom ceiling. I knew it had to be the AC because my unit is located on my 2nd floor attic. I called them up and Malik showed up the next day to take a look. He immediately told me he knew "what was wrong" and began to "fix it". He told me the drain was turned the wrong way and now its fixed. Ok, so basically he didn't do the job right the first time. Fine, all good. He left. I ended up fixing the ceiling up myself. Another week goes by and I notice that one of my upstair bedrooms wasn't cooling much. I went into the attic area where they installed and noticed a rip in one of the duct work. It wasn't like that before until they had been up there installing the unit. It had to have happened from them either laying on it or stepping on it. So I called Malik up, he came by a few days later and taped up the ripped area of the duct. Another week or two goes by and I again notice water marks on my living room ceiling this time. And for some reason the AC installation did not come to mind, as they were here multiple times since the first leak. I called my plumber to come and check to see if it was leak from the upstairs bathroom. The day he came to check, part of the ceiling collapsed onto the floor dropping sheet rock and water onto my living room floor. THANK GOD my kids were not home at the time. Immediately we both go upstairs and he confirms that it was in fact coming from the AC unit. I immediately call Corey (the owner) infuriated to tell him what his company has done to my house and to come right away. He comes with one of the initial workers that was at my house. He blamed a clogged drain for the problem, while there was never any issue of leaks or clogs prior to them coming to my house. They never put a drip pain under the unit which is standard. Even if there was a "clogged drain" that is something they should have addressed and fixed the first day they were here, which they didn't do! From then it was a lot of back and forth with me and Corey. He came a couple days later with a drip pain and did some plumbing work. Ok, I assume all is good now what about my ceiling? He never came through on his word to get that repaired for me. I was sitting with a hole in my ceiling for over a week. He never sent anyone to fix it. Mind you, I DID NOT CAUSE MY CEILING TO COLLAPSE. The poor "work" of his guys caused that to happen. Malik was here to check the first leak, how come he didn't look around to see if there were any other issues or leaks? It's called unprofessional-ism and poor craftsmanship! In the end I paid money out of my own pocket to have my ceiling repaired. Because of them my children were exposed to potentially harmful odors, dust and particles from the open ceiling! I ABSOLUTELY REGRET using this company! PLEASE USE THEM AT YOUR OWN RISK! I do NOT want what happened to me and my family to happen to anyone else. As a final result, yes the AC is working fine and my family is not sweating to death. Corey ultimately fixed the problems, wish it was him who came to install in the first place. But it should have been installed right the FIRST time and not the FOURTH time! Goodluck!

After many years of working with Run Rite, a pattern of 'fix and break' emerged. Meaning, you call…read morethem to fix something and within a few months, something else conveniently breaks requiring more service and a hefty bill. When questioned, the manager got VERY DEFENSIVE as he could not answer the basic question of "how is this different" from what I paid for already. There are several companies in NYC area that provide similar services and I would suggest you do research on several (including RR) before you hire any of them. Their unwillingness to help clients understand what they are paying for and why there is always multiple visits is suspicious.

Steve and his crew replaced my apartment's central AC system earlier this year, a big job that took…read morea week. They were professional, on time and on budget. Steve is knowledgeable and honest, a rare find. Highly recommended.

After contacting 5 other companies, 2 of which rescheduled or canceled the appointment at the last…read moreminute, Dream Service Team came thru. Very quick response, being able to accommodate our last minute request. John was the technician they sent - he has been with the company for 5+ years. He is a great guy - very professional, very articulate. Identified the core issues quickly and addressed them. No hustle, no tricky upsell attempt, very trustworthy. He and the customer support team at least partially restored my perspective of the NYC's AC repair service industry. We will definitely go back to them for any HVAC issues in future. Highly recommended.

Super bad, seems like it may be a scam TBH, paid $250 for a service call then got crazy stories…read moreabout r-32 being hard to get and a crazy estimate, super shady stay away! of course they did nothing and kept my $250, wouldn't even send me an estimate before I paid them the money via Venmo. Like I said super shady I am way to trusting. Save your money look elsewhere.

I've had the good fortune twice to call on JMB Services for plumbing needs in my apartment. Both…read moretimes my call/message was responded to within 30 minutes (probably faster than that). Both times the plumbers arrived earlier than the stated time. And both times the plumbers were friendly and knowledgeable. Both issues were resolved quickly and the costs were fair.

I called this company today because I am having a problem with my furnace. I spoke to the owner…read more(Mike) on the phone to explain what was or what I think was wrong with it. I asked for a quote on the price to come look at it and he said $175.00 I said why is the service charge $175.00 when I was charged $100.00 he said when on 2013? I said no 2017 I have the recite. he said well don't know who charged you that but it is $175.00 call me if you want to but very rudely and then he hung up the phone on me hello didn't even let me finish. Won't recommend this Company to anyone because you don't treat people like that. "Don't forget your company is running because of customers" we are the ones who keep your company going so you need to chill out and take a chill pill because your rudeness is not acceptable at all. Thanks for nothing asta la vista. You just lost a customer Mike.

Phil, Hector, and the entire team at P&M have been fantastic. Within the first year of moving into…read morea new home, we had two somewhat emergency issues of our heat not turning off and our old central AC dying in the middle of an August heatwave. Both times Phil was extremely responsive via text and phone, and had the issues resolved within 24 hours. Most of all, I appreciate his willingness to explain all the financial implications of decisions and offer unbiased recommendations, including calling out when a more expensive option isn't worth it. We look forward to continue using P&M!

I've been using P&M mechanical for about 6 years now- I stumbled in Phil and the team after a…read morestring of bad experiences and serious ripoffs (almost ten thousand!) with two other companies. They have done a ton of work for me over the years including full replacement of our heating and AC systems for high efficiency ones, thermostat upgrades, water heaters, duct work... They have shown up at my house at 5AM in the morning to trouble shoot and replaced my old system on one of the coldest days of the year for me. The work is always quality and they always stand by it- if something isn't right they come back and fix it right away. What is the best about P&M to me is that they don't oversell you. I don't know anything about HVAC but Phil does not take advantage of that. He tells me what's practical and what he suggests, what will save me money now vs in the long run and let's me make my own decision. He consistently comes in cheaper than anyone else but more importantly I feel comfortable that I don't have to call around and get ten quotes when Phil tells me a price I know it's a fair one- this is rarely the case anymore. I once had an issue with a neighbor complaining about some construction happening at our house, Phil managed to smooth things over when it didn't even have anything to do with him. He's just that kind of guy- always going above and beyond. A good, honest, decent company with nice guys working in it. I send everyone I like to P&M. Everyone I don't like can use the other guys.

We put a brand new HVAC in and these guys did a crap job on the duct work…read more Since then, we have had to rip our apartment apart and put all new ducts in after they left and we had huge costs. They didn't use new materials and basically taped things together very poorly (example below) Then they didn't respond to phone calls and went MIA. Avoid at all cost or risk having huge costs

Beware of this scam! They came to our property, talked a big game and just ran away with our money…read more $350 down the toilet. Sam brings his friend Mike and they just banter for a while playing good cop/bad cop trying to up sell you on things you don't need. Then they demand money in CASH for the visit. After sending an overpriced quote they are not responding to phone calls anymore. Please save yourself time and money and find someone else. Soho HVAC was much nicer.