AGN promptly arrived to service our dishwasher. They evaluated the situation and identified the…read moreissue and was able to fix the issue by cleaning an existing part. Completed a job well done. Thanks for the great job!

DO NOT USE AGB!!!!! They will steal your money and not fix the issue at hand. The lady who answers…read morephones is incredibly rude and has hung up on me multiple times and now just doesn't answer my calls. I had a dryer tech come out to my house to fix my dryer. It was NOT fixed. I called back and they told me it didn't work because my dryer vent was too dusty. So I called a company out to come clean my dryer vents and they said the vents weren't even that dusty!! And in no way should that have been the cause of my dryer not working. Then I called back about getting a refund and they wouldn't issue one. I had to call my bank to get one instead. They still have yet to let me speak to a manager about this. I am so beyond frusterated and say this with my full chest, do not under any circumstances work with this company!!!!

They were assigned to me by American Home Shield for diagnosis and repair of my fridge. After two…read morevisits they not only could fix it, they asked American Home Shield to assign another company for second opinion. SMH

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I was assigned Texas True Appliance Repair through Frigidaire for a scheduled service appointment…read more The appointment window passed without a technician arriving and without any communication regarding a delay or cancellation. At 3:52 PM, after receiving no call or update, I contacted Frigidaire because it had become clear that no one was going to show up. During that conversation, I was told Texas True Appliance Repair had called and texted me. The only communication I received was the original appointment confirmation text. There were no missed calls, voicemails, or additional messages. No service was performed, and my time was wasted waiting for an appointment that never occurred. I hope Electrolux and Frigidaire reevaluate their partnership with this service provider, as this experience fell well short of reasonable customer service expectations.

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

Shane came out to assess my dryer after it stopped functioning despite having power and being…read morecleaned of its lint trap. He determined it was an internal thermostat fuse that popped to prevent a fire. He waited for the part and replaced it in a subsequent visit. Fast forward a week, my dryer again has the same issue. They came out quick and we took preventative action (clean dryer drum and vent from laundry wall to external wall). Both my drum and vent conduit was relatively clean. So it looks like our control panel is faulty and would need to be replaced given its false positive for overheating. Instead of incurring additional part and labor costs which would have amounted to half of a new dryer anyway, I elected to replace. So although our dryer didn't work or get resolved, Shane was thorough and polite and engaged my husband and me on what was going on and steps forward. I'm glad to hear that Doc Danielson hires veterans and had a great technician who wanted the best outcome for the customer even if the appliance wasn't worth saving. If something craps out again, I'm sure I'll go back to get good honest work. Thanks Shane and thanks Doc Danielson!

Love the service they provide. Our dryer was making loud noise. So we found them based on…read moresuggestion on next door and called them. They had a technician available on same day! Steven was the assigned technician, he gave us the quote and suggested that replacing is better than fixing it without wasting our time and money also did a temp fix which would make it work for few days! Highly recommend these guys if you have appliance issue.

These folks are great! I chose them because their ad said "family-owned" and the owner even…read moregraduated from a local high school. When I first called them, I had specific questions the lady could not answer, so she had the owner call me back. Wow! How nice! Deimy was so nice, knowledgeable and helpful. He answered my questions, and I booked an appointment. The technician, Jimmy, arrived right on time the very next day, having called on his way. I was very pleased with the work he did. Definitely Highly Recommend this company!

I had a very good experience with this company. The owner answered the phone on Saturday and send…read morethe technician right away. Cost is reasonable. My fridge is in garage....very old....parts are discontinued. But Greg- technician- fixed the problem. For now. I appreciate the help. They are not magicians. They seem to try and do their best. Regardless how long my OLDIE will last , I will use this company again. I have good vibes about it.

UPDATE Feb 2025: This time the very very old dryer started squeaking which is not a good sound. I…read morecalled and got repair setup for the next day. Problem was the internal belt and rollers had finally worn out. Which was repaired and now back in operation with squeaking gone. Posted new photos. UPDATE Nov 2024: Good news was calling on Fri morning and getting first available appointment on Mon morning for dishwasher not washing. news is 10 year old unit was done for. Tech looked over unit did several diagnose tests to determine the circuit board wasn't working and not telling pump to fill the water reservoir. Best to get a new one. Tech recommended several brands to get and ones to avoid. So off to BIG store to get one. This tech also offered advice on care and feeding of other kitchen appliances so Action doesn't have to be called. 1st review Oct 2024: Smart call on my part if I say so to get this company. We had a ten year old GE frig that leaked a small amount of water from time to time. My guess something was plugged up and needed cleaning. Shopped the internet looking for high rated appliance service company and found this company. Website is very informative and appealed to my sense I could count on them. I was not disappointed. Called Mon and got Wed PM appointment. Tech showed up 10 min early and immediately diagnosed the problem which affects all frigs given enough time. Frig goes through a freeze/cold cycle then thaws. The water has to go somewhere and drains in back to evaporate. But after 10 years ice had built up in lower portion and thawed water had no where to go except onto kitchen floor. See photo of tech steam blasting ice inside lower compartment. He also removed back panel so I could once a year clean out drain myself and vacuum out the dust bunny clogged the air intake. Fix should last should a very long time with yearly maintenance. Tech explained they could also repair/fix all your kitchen appliances and washer/dryer. He also suggested tips to keep those appliances working long before calling them. Often they are called to repair what the homeowner had tried to fix himself. What I saw being done to our frig IF YOU KNOW WHAT YOU ARE DOING and have the right tools. This company is on my speed dial list for appliance repair...if needed. BTW: frig work comes with 90 labor guarantee today. Payment by check are credit card using app on phone. Steam cleaning ice built up in 10 yr old frig. It happens to all frigs after awhile

Great service! My dryer works like new again. Deimy was able to accurately diagnose the problem,…read moreget the part (moisture sensor bar) and complete the repair. I highly recommend Action Appliance and I will use them again for sure!

Jordan was able to save my Washing Machine not once but twice! Saved me $1000 instead of giving up…read moreand buying a new one. He is Friendly, Cost-effective, and Reliable. This is the company you want and Jordan is the guy you need.

Larry and Jordan are very knowledgeable, reliable, punctual, and fair with their pricing. I highly…read morerecommend them.

Great response time. Technician was able to be at my house w/in 2 hours…read more Customer service was also great. It was a positive experience overall.

great service -price and promptness. This is the 2nd time we've needed to use an appliance repair…read moreand we know we can count on this company thank you