I've been taking both my car and my wife's car to Christian Brothers for over a year now, and I…read moregenuinely can't say enough good things about them. From the moment they answer the phone with "How can I serve you?", you can tell customer service is at the heart of what they do. Steve is usually the person I work with, and he has always been fantastic to deal with. The team is incredibly transparent throughout the entire process and takes the time to show videos and pictures of anything they recommend for your vehicle. What I appreciate most is that they never use pressure or scare tactics to push unnecessary repairs. They're honest, straightforward, and truly treat you like family instead of just another customer walking through the door. It's hard to find an auto shop you can fully trust these days, but Christian Brothers has absolutely earned ours.

Provided an overall inspection. Took great care of myself and the vehicle. Also, had alternative…read moreoptions to get to and from!

The most efficient service center I have ever been to. They get cars in and out; most efficient…read moreplace. After being told from another place that gets cars in a "Jiffy" that they could not work on my car, this place was able to do the car inspection, have it into the system and out the door before I could even finish a small bottle of water "and was in the 90s that day" This place is the only place I will take my car to, to get my state inspection. They are worth every penny. They are hard working, friendly and efficient.

UPDATE: Stellar service for a quick oil change and an inspection as always. The problem: bill came…read moreto $182.37. Granted it was synthetic oil - but are you kidding me? $152.37 for an oil change (State Inspection was $30). 10+ year customer. Unlikely will be returning. Sadly. They also informed me they don't accept coupons off their own corporate website. So be aware.

Have been getting my vehicle oil changes and state inspection at this location for many years…read more The staff have always been professional and easy to deal with. Somehow I go at a good time because I bring a book to read and it is very rare I get any reading done of more than a chapter. For me this location is very convenient which is a nice plus. They offer coupons that help with costs. They make it easy to do proper maintence of my vehicle and I greatly appreciate that.

Know the law and what is required to pass inspection before you get a State Inspection done here…read more I took my vehicle in for a NC State Inspection. A technician removed the rear wiper, brought it to me in the waiting area, and told me the inspection failed because of a tear in the rear wiper blade and wanted to sell me a new wiper. When I told him that NC inspection does not include the rear wipers, he insisted that it did. He didn't back down until I asked him to show me the requirement in the law, which he couldn't do. NC Statute specifies only that all "windshield" wipers that clear the windshield in front of the driver must be in working order. No other window locations or wipers are addressed. This was clearly a case of trying to sell an overpriced rear wiper and justifying it by lying about the inspection requirements. Also, the technician had no business removing any part of my vehicle that I had not asked him to. In the end, my vehicle passed inspection. I added 1 star to my rating because the technician who greeted me and brought the car out when it was done was very friendly and polite.

I stopped here while on vacation to see what was causing a oil leak. They checked and found that…read morewhere I had the oil changed at a dealer that they forgot to put the gasket back on. Jiffy lube replaced the gasket and topped off my fluids for NO CHARGE I will remember them when I move here in about 2 years

Absolutely horrible, rude service! The guy who helped me at the desk was extremely unprofessional…read moreand unpleasant to deal with!

Modern Automotive in Cary, NC is the best repair facility of the many that we have used. First,…read morethey are honest and trustworthy. That relieves an incredible amount of anxiety on our part. They don't make a repair which is unnecessary. They don't try to scare you into agreeing to have expensive, unneeded repairs figuring that the anxiety of not having them done would encourage you to OK them. They don't continually try to up sell you on unneeded services as many dealership service departments do. They even verified that new tires that our tire dealer said that we needed were not needed now because the current tires were fine wrt tread wear and other features. More anxiety relief. They also do top-quality repairs. We have taken our two vehicles there for the past three years, one of which is almost 30 years old. Some repairs appeared to us that they may be undoable but they have solved every problem. They only use manufacturer replacement parts which may cost a little more or delay a repair but are likely to last much longer than using cheap generic parts but then charging the manufacture prices. Their labor charges are entirely reasonable. The manager, Will, is incredibly knowledgeable and capable of running a three-ring circus if needed. Because of their outstanding service, it is typical to have to wait a couple of weeks for an appointment.

We bring both our cars here and have had great experiences every time. What stands out most is…read moretheir honesty. I never feel like I'm being upsold or overcharged. In auto repair, trust is everything, and this shop has earned mine. Highly recommend, though selfishly, I hope they don't get too popular.

This is the first time that I've visited a Jiffy Lube and did not have the attendant or supervisor…read moretry to upsale me. Shy asked me pertinent questions about my vehicle and my needs. He recorded them and that was it. The next interaction, less than 30 minutes later, was "your car is ready" followed by the cost, which by the way, with the coupon, made it a great deal. He was friendly, knowledgeable and exceptionally respectful. I will return to this location again.

My experience at the Jiffy Lube on Walnut Street in Cary, NC, was disappointing. As soon as I…read morepulled up, I was approached by an employee with a poor attitude who immediately told me to park differently. After that, he asked what service I wanted. I told him I wanted the same service I had received during my last visit. He shrugged his shoulders, looked at me, and said, "Well, which one was that?" When I started looking for my previous receipt so I could tell him exactly what service I'd had, he simply walked away and never came back. After waiting, I decided to back out and leave. Instead, I drove about seven miles to another Jiffy Lube location, where the experience was completely different. I was greeted before I even had my vehicle in park, and the staff there was friendly, professional, and happy to help. Unfortunately, the Walnut Street location doesn't provide that same level of customer service. Based on my experience, the staff came across as unfriendly and uninterested in helping customers. This will be my last visit to that location. I still think Jiffy Lube is a good franchise overall, which makes this experience even more disappointing. It's unfortunate when a few employees leave such a negative impression on an otherwise solid brand.

Every time we go they are fantastic! Our 2013 Mercedes runs and drives like new! They are such nice…read morepeople to work with too!

I was so upset with this place that I decided to write my first ever Yelp review. I took my car to…read morethis place for headlight issue and they quoted me $2500 for headlight assembly and I declined and just payed the $164 diagnostic fee. 3 hrs after I picked up the car, my check engine light and traction control sign came on so I took it back next morning. The service adviser said, had a engine misfire, why did they forget to put that on the inspection list? The mechanic said they didn't even put that on the courtesy inspection because all of the focus was on the headlight. So who's telling the truth here? I just said the timing is fishy and left because they had a look on their face not knowing why I would be upset. To sum it up, I didn't have check engine light. 3 hrs later after I picked up my car from this place, check engine light came on. It could be coincidence but extremely suspicious. Only thing they put on the urgent list was tire tread, nothing about engine misfire. I chose this place due to good reviews but it was a mistake as I'm just going to take my car to dealership.

I have been going here now for two or three years since it was named "Fast Lube Plus." I appreciate…read morethe speed of service, and everyone has been very kind so far. I believe I haven't been tricked into anything or paid more for any standard service. I feel it's fairly priced for the time and labor. Also, I call ahead to see how long I have to wait, and they're always accommodating.

Carlton, the manager, and Sunny were excellent in providing quality service. I found them to be…read moreefficient and able to communicate effectively. For me, communication was key as was the level of expertise their business provided. I intend to make their business my go to for routine maintenance of my Honda Civic. I live in Cary. Even so, the Apex location is within my driving radius. Additionally, they provided the cost-effectiveness I'm looking for in this area of the Research Triangle Park.