I love the luxury feel to this place. For a girlie who doesn't protect or be gentle with nails, it's a bit costly for me. I usually keep them on for less than 1 week. Mainly to attend an event then bye they go. read more

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I received horrible customer service as well as paying a total of $229 and my manicure and pedicure was messed up by a tech that stayed on the phone the whole time read more

So I was told to come back to get my nails redone after my nails was peeling and lifting by the OWNER. I wrote my review this last Sunday indicating that it was a week also including the date I went. Just to got there for them to tell me its past a week and is not apart of there policy. So I will not be coming back to this place. Why tell me to come back? Did you even read the review? I said it was a week. Its so unprofessional. read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

I got my nails done March 21st and by April 2nd 5 of them have already come off! For the price I pay here I believe that is very unacceptable! The rest are also lifting and are easy to come off. Mind you my job is not physical or requiring me to do anything that messes up the Nails. vibes are always good but I think how high the prices are NOTHING should be falling off within a week and a half. read more

people is horrible. They talk to you crazy tell you when something hurts you. The prices are crazy and when you they don't even say thank you. read more

I had a really terrible experience today for a pedicure. The person who did my pedicure thinned my toenails out so badly with the drill my toe nails were burning. Even after 3-4 coats of gel polish my nails remain flexible and soft hours later. I requested the paraffin pedicure and didn't even get all the steps for my pedicure. I did not receive the oil or pain relieving cream massage. The owner came over and gave me 10% off which is nothing more than the discount you text me every month. Then she walked away disrespectful and dismissive not even apologizing for my experience. I remained calm. I didn't make a scene but I will not be returning and I will make sure everyone I encounter hears about my experience at your establishment. read more

I will never go back to this nail shop and highly advise you not to go either. The man that did my nails was so arrogant that he was so fast and good at doing nails. I asked him should he drill down my pinky's because it was so close to my cuticles. He said no. Also keep in mind I asked for short nails that's not my issue. I haven't even had these an entire week and they are lifting. Money is wasted. Keep in mind.. I tipped them $20 ‍ read more

Galaxy Nail Bar - Lifting nails not even a week in - Nail Salons Near Me - Florissant, Missouri

First, the place is filthy. should have left before it started. I requested a dip pedicure and manicure with French tips on both. I should have just done it myself. my nails are uneven, she used gel instead of powder, the gel is already chipping on the same day of service and she didn't even give me the French tips. There is gel on the skin surrounding every single nail. I'm so disappointed. I just wanted to relax for a while. I was on a call when she was working and I just trusted she would do what I asked for. i chose the color from the dip collections. I was annoyed when she started with the gel but figured id just go with it. Never ever ever again. left after the pedicure and didnt get my fingenails done. praying I don't get some sort of nail fungus. read more

The aren't bbb accredited. And at this point in the last 2 weeks they have charged me $110 to fix their because they want to sit there and tell me that because I called and was not told about the 7 days until I got there he charged me $50 to redo the nail polish that was chipping less than a week later after having my acrylics filled and new polish put on no I didn't mind paying 10 to 15 dollars for a polish change the Polish is chipping again I've called and talked to the manager and he said that all he can do is redo it I do not want my nails redone by Galaxy now I will never be studying foot in Galaxy Nail unless it is for a full refund for what I have had to pay I do not recommend anybody setting foot in here unless you want to pay over $130 read more

They were very nice & professional. Bee did my nails & I loved the design. Would definitely go back again. read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

Great service. Reasonable prices There are plenty of chairs for pedicures and plenty of mail technicians read more

I literally gave up on nail shops for years, because of the lack of customer service, cleanliness and overall satisfaction with the services. well, one of my girlfriends goes here and her nails are always amazing. But I guess you have to spend at least $100 on your nails to get a quality service. During my time, apparently they gave me a new nail tech. My nails were misshapen and uneven. And he KEPT HURTING ME WITH THE FILE. I'm like man come on now. I practically had to beg this man to fix my thumb nail when it was visibly and noticeably shorter than the other one!!!!! so now it's time to polish. He throws the gel polish on my nails and after he's finished I immediately demand someone else to fix my nails. The other techs knew they looked like trash because they sat me right back down another nail tech to fixed his mistake. They were OKAY, not great, after the nail tech fixed it. At this point I had been in the shop for 2 HOURS SO I WAS JUST READY TO GO. My nails lasted about 9 days before 2 nails came completely off. I called up to the shop and a man told me that I could come up and get my nails fixed. I'm like Ok cool. When I arrived, the lady at the front desk I think her name is Zoey, told me that they only fix nails after three days. What?!? So you mean to tell me a $50 full set is only supposed to last me a week and a half?!!!? I could have filled up my gas tank with that Money! Then she tells me it's only $7 to fix 2 nails. Oh so you think I'm about to pay you guys to fix 2 nails that should not have been off in the first place?! I am LIVID and I will never be back!!!!! read more

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Yes, they'll get you in & out. However, quality is trash. Service is even worse. Last time I went, gel polish was peeling in 2 days. Went for a fix, and then pinky nail completely popped off the next day. Went to get that fixed 30min before closing, but was asked to come back next day. Only because my flight was cancelled was I able to return. Still, I get there and wait 45min without any service. I left & wont be back. Trash. read more

Probably the most expensive polish I've ever had. Asked for my tips to be removed and to have dip on my natural nail. Instead they polished them which was patchy, and said they wouldn't do dip unless I did tips. read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

Paid 159 dollars just for them to rush on my feet and hands the owner does not want to give people their money back for wasting people time but at this point he need to start they won't keep the same employees it's always some one new that can't do nails or feet i loved them when they first opened but after COVID it went downhill read more

Galaxy Nail Bar - Would not recommend ! - Nail Salons Near Me - Florissant, Missouri

I would NOT recommend this business to anyone who wants quality nail services! I'm a Veteran and a federal employee - to all vets out there - think twice. Before giving them your business! I had to go back the next day as the nail polish had peeled off one of my fingers - by the end of the week - my toe nail polish had begun to peel off as well - this is the gel polish that is suppose to last. But the topper was when I went back to have the nail fixed they were so disrespectful - act like I did something wrong after spending that kind of money and leaving a very generous tip! NEVER AGAIN! I Rate them with ZERO Stars - they get Nothing- just horrible customer service - and talking across to each other like we don't understand what is being said - Surprise - sometimes we do!!! read more

Absolutely love this nail salon! It's about a 25 minute drive for me but worth it every time. The first time I went Tom did my nails and did a fantastic job. Every time since then, I have had different nail techs and each one has also done a great job and I leave so happy every time. I especially love that they focus on making the nail shape correct, since I have gone other places were the acrylic would be way to thick and make my fingers look ridiculous. They are usually busy but you never have to wait very long. They also require mask and have dividers between yourself and the nail tech. Completely in love with my newest set! read more

Galaxy Nail Bar - Rainbow v - Nail Salons Near Me - Florissant, Missouri

I was in town and wanted to get a gel manicure and regular pedicure. My cousin referred me here, and I was very pleasantly surprised. I was greeted warmly immediately after entering. The location is very nice and clean on the inside. I signed in on a tablet, and was asked to pick my color almost right away. I did not have an appointment, but waited less than 5 minutes to be seen. My pedicure was very relaxing, and to my surprise I was offered a complimentary drink. I was able to choose from coffee, tea, soft drinks, moscato or wine. My nails and feet turned out great and I will return if ever in this area again. I will also try some additional services. read more

Asked the lady for powder dip she puts acrylic only on my nail and said that was a dip. Wanted to tip the lady who did my pedicure but the ATM machine in the building did not work. I will be going back to my original nail place called TD nails. read more

Paid extra for the deluxe pedicure, I was in and out in 15 minutes, the "massage" was a quick rub of lotion

There aren't many nice looking salons in the North County area, so I was very excited to try Galaxy Nail Bar out. When I came in, I was greeted right away with a smile, of which I appreciated. The salon was rather busy, but the service was still great. The pedicurist practice great hygiene and the chairs were lovely. My pedicurist made an effort to talk to me and make sure that I was comfortable. They offer complimentary drinks, which makes the experience ever more enjoyable. The reason I have the salon 4 out of 5 stars (I would give 4.5 if I could) was because of my manicurist. I enjoyed the work that she did on me, but I felt as if she did not care. She talked to the owner the whole time and was not gentle. I would go back in the future. The salon is beautiful and the service and work were great. read more

I decided to give myself some time before writing this review because I wanted to be sure it would be not only professional, but helpful. I tend to overlook reviews that are unnecessarily snarky or sarcastic; this won't be that. I went to Galaxy on 2/18/2020 to have them add a design to two ring fingers. A really simple design. This is important. Because I think part of my feelings about this interaction is tied to what I was asking for. Before coming to Galaxy for my design, I went to April Nails just down the street a little further on Lindbergh. I asked the April tech for clear nails but on two of the fingers, I wanted 3 stripes - red, black, and green. I showed him a picture I had googled. It's one that if you looked up "red, black, and green nails" right now, it will pop up looking like something someone did in their house. It is a pic of a hand holding a bottle of green nail polish bottle with 3 colored stripes on their nails. For those who do not recognize those colors or the significance, those are the colors or the pan-African flag and it's Black History Month. I wanted to celebrate my heritage on my nails and do a call-in-response with those who might see me and know I saw them as well. The tech at April Nails told me they don't do designs even though designs is listed as a service on their scrolling advertisement. I know this because I sat and watched it before I left. When he "couldn't" do it, I decided to go to Galaxy Nailbar. It was just two nails, I had been there before, and knew someone there would at least try unlike the man at April who simply said, "No." While at Galaxy, I sat and looked through the samples to find the right green and red. An older Black lady approached the check out desk wearing a brilliant red on her toes that seemed just right for my celebration. When I asked her the shade, she said she did not know and inquired with the lady behind the desk (gray jacket, black elbow patches, really white face makeup). Gray Jacket told her that the woman who had done her toes would be doing my design and would know the shade. When the older Black lady sweetly persisted that the question was for me, Gray Jacket repeated, this time more sternly, to wait for the nail tech and for me to wait my turn. She would know. That interaction was not a nice one. The older lady and I let it go and exchanged pleasantries as she went on her way. When it was my turn, I was told to sit at station 4. When I sat down with the samples, I showed 4 the design, and asked about the red as I had been told to do repeatedly just moments before. When I asked 4 to assist me with choosing the color and finding the red, she told me she did not know what color it was. I began to explain the conversation between Gray Jacket, the older Black lady, and myself just moments before but this appeared to irritate her. I explained I did not know the shade again and to please ask Gray Jacket. In non-English, she asked Gray Jacket. After a few words, she turned, towering over me, and said Gray Jacket said she did not know [what I was talking about]. I was confused, shocked, and a little embarrassed as 4 began to make a scene in the salon. I responded by trying to explain again and ask for help but 4, instead of helping, stood up in the middle of the salon and began screeching at me, "WHY ARE YOU BEING SO DIFFICULT?!" She berated me right there in front of everyone. Customers and coworkers. She then proceeded to walk to the back of the shop and loudly walk back and forth, going off in non-English. It was awful and embarrassing. And worse of all, no one spoke up. No one who worked there stepped in to relieve her or remove her from the situation. No one corrected her. No one chastised her. No one did anything. So I sat there stunned. Embarrassed. And knowing that I would never step foot in this place again. Resenting that I went against my judgement and went there anyway for the design when the whole reason I went to April Nails to begin with was because the quality of Galaxy has decreased drastically for me. I was forced to receive service from her AFTER she abused me publicly like that. I sat silently, barely interacting the rest of the time, giving correction only on the order of the flag - red on the right first, then black, Then green. The green of the flag was too dark and blended into the black. But 4 was so mean and terrible to experience the entire time, I gave in so that I could leave without a worse situation on my hands. I watch enough of the news to know better as a Black woman to protest in that kind of situation. I sat there, wondering to myself if she would have done that if she was in Chesterfield. I paid the $6 with a $20 bill. I left no tip. I always tip. I will never come back. I will always share my experience. If you're reading this, I hope it was helpful. read more

Galaxy Nail Bar - A green way too dark and one I was also yelled about asking for. - Nail Salons Near Me - Florissant, Missouri

Have been coming here for about a decade was awesome at first feels as though a lot of their technicians stop caring and bear basic communication has broken down. read more

I've been getting my nails done at the Galaxy Nail Bar since 2019. I've never been disappointed! Andy is AMAZING at what he does, especially shaping of the nails I've recommended them to soooo many people and everyone always comes out of there satisfied as well. read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

I live in IL and it's not open yet so I decided to run to a nail salon in MO. I'm really particular about my nails and feet. Nikki did amazing. They were so busy with just opening and everyone was so patient with clients. I didn't feel rushed at all! She took her time and I will be driving the 35 minutes to have her do my nails moving forward!!!! Great place! read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

I got there version of gel polish my polished chipped within a few days. I was able to peel the polish off of every nail without soaking or anything extra to remove the polish NEVER AGAIN read more

The owner is rude as hell I just came in to get my nail fixed because it was crooked and he said the rudest remarks. Had everyone looking at me because he was yelling, mind you it is only 9:20 in the morning. I like the work they do but again the owner is rude as hell. read more

I am very dissatisfied with the service provided at Galaxy Nail Bar. My nails have lines in them from where my nails grew out with the gel. I filed down some to make them look better but the lines could still be seen. So far all but one nail on each hand has cracked on the sides or broke off. On the other hand, all my nails have broken off. The young lady had told me the gel would protect my nails. I asked that they redo my nails but they kept telling me that they don't guarantee regular manicures. They would charge me $7 to redo. That was unacceptable because their tech damaged my nails and I paid $42 last Saturday for nail service where the polish lasted about 3 days. The tech polished my nails at the chair where the pedi was done. I'm not happy and will not return. read more

Galaxy Nail Bar - Nails after gel and regular manicure afterwards. - Nail Salons Near Me - Florissant, Missouri

We paid for the Fantasy Pedicure because it said extra massage. We did not get any massage. Their definition of a massage is rubbing salt scrub on? After my daughter asked the owner, the lady gave me a quick oil rub on my legs. I had gel polish on that they did not file or buff off. And it makes me sad to say I messed up my toe nail and they did not fix it. When we were leaving they gave us $5 off? And said they would repaint it? To top it off he said they have cameras to double check and I told him he really needs to see what they did and did not do! It was the worse pedicure experience we have ever had! I would not recommend this place. read more

Galaxy Nail Bar - Second toe next to big toe. Paint is completely off. - Nail Salons Near Me - Florissant, Missouri

Came down with nail fungus... It was my first experience with nail fungus... I stopped going about 2 months ago when I discovered my nail beds beginning to look unhealthy ... In search of better care, i finally landed upon a place that immediately spotted the fungus right away and made suggestions on what to do to cure it... I was very disappointed at how the Galaxy Nail Bar employees continued to proceed and provide services to me without bringing the infection to my attention, and being licensed nail technicians, no-one could sit there and tell me that they weren't trained to know an infection when you see one.. Very dissatisfied customer read more

Needed a little self-care time today. I was in desperate need of a manicure & pedicure. I decided to check out a newer nail spa in Florissant I've been wanting to give it a try for a while. I was NOT disappointed! The shop is beautifully decorated with more than a dozen nail stations and pedicure chairs. I was greeted as soon as I came in the door and given a list of services to pick from. I decided on the Fresh Tropical Fruit Pedicure to start off. My technician was gentle and took her time to make sure I had the full experience. Because of the arthritis in my feet pedicures are not always enjoyable for me even though they are very necessary. I was relaxed and received the best leg and foot massage I've ever had! It was definitely worth the price! read more

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Went there with a friend. She got their first and signed me up. Got there and she was already seated and I got seated as well for service on hands. Somehow the manicurist got done with me first, didn't ask how long or short or shape I wanted.Friend was getting the same thing done. And soon after he was out smoking. Long day maybe ? But still.. A couple nails I got fixed before leaving.They were shaped a little off. Pedicure was better,different person but still did not get asked about length I wanted them. Not too bad but not great either. !! Need to work on friendliness and on communicating on what customer would like. 3.5 read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

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Prices are outrages, nails don't last long, USE to be my favorite place hate to see it going to TRASH

I was a walk in and I had a new nail tech, she was not that great. She had to ask a lot of questions of the other nail techs. I do understand that new people need to be trained, but I am not the one for them to do their training on. So that is my reason for not caring so much for Galaxy Nail Bar. read more

I had a really great experience. I'd kinda given up on nail salons since I'm hardly ever satisfied. I'd seen a friend nails and i loved the shape and everything thing about them. So I went and asked for Daniel. He was finishing up a client but i was next. It was a clean a nice place which is a huge bonus to me!! Everyone was really nice. Daniel took a 5 min break and brought me something to drink while I waited. I was impressed. He was nice the whole time. And even the nail tech next to me was nice to her client and was responding to her requests nicely. I will be returning. Since i got what i was looking for. (Plus NO LONG WAIT AT ALL) there were a lot of techs available too. read more

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Best manicure I've ever had. I got the French ombré. I also got a pedicure. It was a little pricey but that's the cost of quality. The only downfall was how long it took them on my hands but the product is great! read more

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After waiting 90 minutes to be helped the rude older woman asked if I want my eyebrows done. I said no thank you. She says you need to. I said I'm growing them in. She said. Ugh well they look bad and rolled her eyes. This was by far the rudest place I have ever been to and will NEVER return. There is a million nail salons that will treat you with respect. read more

My nails are absolutely amazing. My pinky nail is a little bit weird from a childhood accident and Susan did an amazing job of covering my whole nail. This is the most satisfied I've been with a nail experience in a while to be honest. However, my rating isn't a 5 because there were zero social distancing measures taken. The capacity for the building was hit and then some I'm sure. Mask were worn which is great but just keep in mind you are in close quarters to a bunch of people. I also didn't see anyone sanitizing after each person. So, there's that. They are very polite though! read more

New business in Florissant. They have some work to do. I went to get a gel manicure. A very nice lady did my manicure, but she was brand new and my gel manicure looked like a regular polish job. Two days later, it started to peel. I went back 5 days later, the owner fixed the problem, but was very skeptical and was lecturing me that I should have called immediately when it happened. Well, it shouldn't have happened in the first place. Additionally, the inside is very pretty, but they were playing strange music videos that weren't light on profanity. Some were in another language. Is this the type of atmosphere your customers are looking for? I probably won't be back...there are better places in Florissant for my money. I hope they read this review and make necessary adjustments. Florissant/North County residents aren't fond of mediocre customer service. read more

Honestly, it took them 4 hours to do my nails, feet, and wax my eyebrows and it was 137 dollars. It's crazy because when they actually are doing what you came for they rush it but once you get to their station you're there forever. read more

Galaxy Nail Bar - Nail Salons Near Me - Florissant, Missouri

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