This is a truly beautiful hotel - not sure if it's new or newly renovated, but it sparkles. We…read morechecked in around 9:30 pm and the desk clerk was so friendly and nice. Interesting note: the elevator, like all exterior and interior doors, has a security feature. You have to use your room key to operate it! DD and I were bringing a dog with us, and if the room ever had another one in it, you'd never know. Even his discerning nose didn't seem to detect anything, or at least he didn't act like it. Everything was wonderfully clean and in working order. My bed was a delight - I especially like the choice of firmness of pillows, clearly labeled "soft" or "firm". The blackout curtain was a great surprise - it actually worked! I prefer my sleeping quarters as dark as possible and I was pleased to have that. The hot shower was good, with a large and adjustable head, from fine spray to pulsating jets. What would have made it better was more pressure; the jets didn't really pulse that great. Breakfast was standard, according to DD. I was trying to get going and only grabbed some "grind and brew" coffee, which was delicious. I do wish one could brew less than 10 oz. but I just took two cups and mixed them to make half caff. All in all, a delightful hotel experience.

What a great hotel. The main entrance was clean, the staff were friendly and helpful and the free…read moremorning breakfast was good. We stayed in a handicap accessible room and it was spotless, the whole room very handicap worthy.

Great friendly staff, clean pool and common areas and they let us check in at 1 PM no charge…read more The kids pool is great and so was the jacuzzi

The room was very clean and the continental breakfast was pretty good as well. The women at the…read morefront desk were all very kind and helpful. I'd come back!

We stayed here and this place is awesome I love the counter worker is very nice and are bed were…read moresooo clean I would definitely recommend coming here

From the owner: At Hansen's Motel we care for your satisfaction to the best as per your desire, this makes us one…read moreof the best motel of the town serving our customers with our qualitative services.

We stayed here twice while in the process of moving. They are pet friendly so we were able to bring…read moreour cats. The first stay was smoother and we had a more comfortable bed. The second time the bed was much less comfortable (which was unfortunate given that it was a five day stay). The rooms also had a connecting door to another suite and we had loud adjoining neighbors, which is always a joy. Breakfasts were not fancy but if you were looking for something quick and easy, it's there. I liked the samovars of flavored water in the lobby. Conveniently located near the Meijer on 59, so not far from 88 and downtown Naperville.

Filthy premises, trash overflowing in most exterior receptacles, empty booze bottles and beer cans…read morestrewn all over the lawn. Dog waste in many spots, but this is likely due to the empty dogwaste bag WTH goes on here? Never saw housekeeping the 4 days I was on site. Most of the silverware, pans, and dish ware were dirty with food still stuck on them. Most concerning was the utter darkness in ALL of the parking areas around the property - no lot lighting! Makes for a very dangerous walk from your car at night. Besides that, the location is in a very nice area with a lot of amenities and close to Metra or I88. Workout room was one of the better ones I've used in hotels.

The faculty is always clean and well . I stay here often for my work and it feels like a home away…read morefrom home there. Nice rooms and suites, always clean, always maintained. Breakfast is good, endless coffee, great staff! For a budget hotel, this is your pic.!

I just checked into a room and there was wet red stains on the bed and dry red stain on the floor…read more Pictures attached. We were in the room for maybe 1 minute and got upgraded to a different room. They then called our room to tell us it was our fault and that we did it, when we were only in there for one minute. Me and my friend that checked in are 22 year old girls, this would not have happened if we were not. Jenny also said "i just called to take back my apology". Very disappointed and disgusted with this place. Do not recommend.

It's in a good location, however the hotel needs a refresh. Pillows are small and hard. ~30 inch…read moreTV and cable are basically useless. Two towels for a 4 person room, empty soap and shampoo bottles. Breakfast is basic, nothing hot except waffles, you'll want to eat out.

Was there for the weekend had a great time . Just was surprised by the security fee. Paid back in…read moreJune 413 for the weekend via booking.com and another 413 for the security fee when I got there .. still waiting for my money back for the fee. Other than that my room was nice & clean ! Staff is amazing and other guest were polite ! Warm pool, which is fine but I like cold water .

Unfortunately, this Holiday Inn was one of the most disappointing I've experienced--closer to a…read moredated motel than a proper hotel. I had planned to stay for several nights, but the conditions were poor enough that I checked out the next morning and immediately headed to the Hampton down the street. They graciously let me check in at 7:30AM after I shared my situation. Now this is a real hotel: The Hampton was everything the Holiday Inn wasn't--bright, clean, and updated throughout. The pool was larger and had a separate kids area, and the atmosphere felt far more inviting and professional. If you're deciding between the two, skip the Holiday Inn and go straight to the Hampton. Night-and-day difference! Hampton Inn & Suites Chicago/Aurora 2423 Bushwood Drive, Aurora, Illinois, 60506

We stayed at this hotel over Thanksgiving weekend 2024. I came home the next day with bed bug…read morebites. A trip to urgent care and a week worth of steroids. I will never stay here again. Be warned.

Horrible absolutely horrible do not go here my sister left a stuffed animal and a school computer…read morecharger here we called they lied and said they did not have it the front desk guy was amazing but the housekeeping lady was absolutely rude very high and mighty and said they didn't find anything? I went up there and asked and it mysteriously was found??? If you do stay here make sure you have everything these people love to lie until you go back up there

The Fire Alarm works! It went off at 12:15 last night. My review will not reflect the…read moreinconvenience of being awoken because SOMEONE chose to smoke in a non-smoking facility. This is a standard 3 story hotel. It is ready for a remodel! There is an elevator. My room was next to it. As a result the room felt really small. The room was clean. The bed was alright with the mattress being a little firm and the pillows a little small. The lobby has a free breakfast area. Make your own waffles, scrambled eggs, sausage, 3 types of cereals, breads, fruit, juices and coffee. Breakfast was alright. The indoor pool closes at 8. Yes, 8! There is an area outside for those who wish to smoke without the fire department being involved! The staff was friendly and in the end I did get a few hours sleep. I didn't hear any of the freeway noise but there is an excavation going on next door that I could hear. It was good for a night but not quite at the level of other Comfort Inns.