We have been patients here for over 10 years and never had an issue. Dr Hurtte is excellent, and…read moreall the hygienists we have had have been great. We have gone through many office changes and never had an insurance issue or procedure issue until now. With a mishap with nitrous being given for a procedure when we signed for it NOT to be used because it makes my daughter sick and the office manager's unprofessional treatment with an insurance issue, we are done. I cannot trust that we will not have any further problems with insurance filing. She indicated that their providing insurance information is a courtesy, not part of their job. So when scheduling an appointment, it is my job to know when we can schedule to be covered, since it's our insurance, it's our job to know what's covered and how to schedule. This was all over a cleaning appointment for my daughter, which was two weeks too early for coverage. However, all they had to do was resubmit to insurance, as I asked for. Plus, when we schedule, we always ask to schedule when we are available according to insurance coverage. After calling to see ow to get this taken care of with the insurance, the office manager insisted I pay and asked 8 times during our phone call how I'd like to pay for the cleaning. She sent us text messages with a payment link, and then she put our accounts for the whole family under review so we could not make any appointment changes. When I called my insurance and asked why it wasn't paid, they said the office could ask for a resubmission or clarification. Also, they asked for codes I had no idea about. Since the office manager would not call and do a resubmission, I contacted our company's insurance agent for help. The insurance issued payment a week after this call with the office manager. Never in all my life have we ever been treated so rudely by an office/insurance person at any doctor's office.

Dr. Eric has lots of experience even though he looks very young. He would answer any questions, is…read morevery good, sweet and playful with kids. One of my girls is always afraid of the dentist. This time she was fine and happy that she is missing a lot of her baby teeth. :) In my prior visits with other dentist you can get a few staff that is really good and the Dr. Is just ok. Straight to the point, the dental work would be so so, no jokes, no nothing. I don't like doctors at all!, I get really nervious and I need to laugh to relax a little. Boardwalk Family Dental have the whole package, latest technology, great service, fun and loving people!!! Everyone knows what they are doing, are very kind and have patience with my girls. Love the sense of humor!!!! When it was my turn to see the Dr. and the staff I didn't have to explain any of my jokes, so thats a plus! :) The only bad thing for me, is the distance. I wish the location could be closer. Other than that is GREAT! Love everyone in that office.

Patient care and customer service was exceptional. It appears that everyone enjoys what they do and…read morecares about the business.

I am currently in the middle of a complete oral reconstruction. Dr. Donahue and his staff have been…read moreabsolutely outstanding! Especially during this COVID-19 crisis. This process consists of 26 teeth being crowned. 6 down and 20 to go. It has been a long and slow process, but my teeth and jaw have never felt better. Dr. Donahue has ensured that everything fits perfectly, and it has been painless! This is by far the best experience I have ever had! I will be going here until he retires.

We are new patients. Spouse has cancer. Needs dental treatment before radiation. They got us in…read moreright away. And moved appointments around to get things done e sooner, so he could begin radiation sooner

My first experience with Heritage Dental was great! I had a situation that needed immediate…read moreattention, and they were able to see me the very next morning, even though I was a new patient. Dr. Sims is very kind and explained the work to be done, and it went very smoothly and quickly with no discomfort. Her assistant, Chase, is very knowledgeable as well, and shared a lot of information regarding the procedure, as well. I will definitely be returning for my regular dental care.

Me and my whole family have been seeing Dr Schuman for few years now. Everyone is always very nice…read moreto me and my kids. Also my kids are behaving so much better there than they did at a pediatric dentist! They are only 5 and read the room very well. This is very low pressure, calm and friendly office.

I have been going to Dr. Schuman my entire life. I have had plenty of complications with my teeth…read moreover the years, and Dr. Schuman and his staff made me feel comfortable even during multiple procedures as a child that would scare most adults away from going back to the dentist. The amount of dedication, care, and kindness this man has is unmatched, not only by dentists, but human beings in general. My family and I can not say enough good things about Dr. Schuman. I would recommend Dr. Schuman to anyone.

Absolutely the best dentist! I've lived in 6 cities and had 6 different dentists...nobody compares…read moreto Dr. Lew. He is knowledgeable and a perfectionist.

Dentist lied to us by promising a treatment plan they could not fulfill. They took payment for…read moreservices not rendered. Any work that was attempted is incomplete and looks aesthetically terrible and needs to be paid for again and redone by another office. Lew dental accepted insurance money as well in addition to cash payments for services not rendered and incomplete work not up to professional standards. Lew dental needs to refund the money they have taken so we can seek treatment from a provider who is qualified to perform the dental work that still needs to be completed, and to correct the work that has taken place that is unacceptable.

I will confess I don't go regularly for dental cleanings as I've never been comfortable in the…read moredentist's office. I decided to try Licata Dental after meeting Dr. Faye. She and her staff are simply wonderful. For the first time in my life I got an explanation of each step they took in examining my teeth. Dr. Faye even explained what the numbers meant as she used the poker to examine my gums, something that never sat well with me in the past. I now am able to overlook any discomfort because I fully understand what it tells me about my health. I highly recommend this dental practice and I will be returning soon for a cleaning and bonding session.

There is a simple reason why Dr. Licata has received an overwhelming number of five star reviews…read more She is one of the most professional and caring dentist that anyone can find. Save yourself much time and call for an appointment to see what everyone is talking about.

Caring, knowledgeable staff and dentists. Provide you with best options. Office is sanitary and…read moreextra care taken for patients.

Got the sloppiest root canal done at this office, paid 1600 total to get it done and ended up going…read moreto O'fallon Family Dentistry and they were surprised it was still hanging on for dear life and getting it pulled. (Thankfully there's logical dentists nearby) Now in order to fix this hole you put in my mouth I gotta come up with 2000 to fill it in. Mr Schwarz.... Time to hang it up man. The absolute worst dentist I have gotten work done with. Charges down payments per visit even with full coverage insurance, certain characteristics similar to hooters are required upon hire. I have never felt the need to leave a negative review like this until I did business with this dude.. Dental work is a very serious line of expertise I would reconsider a couple times before allowing this man anywhere near your teeth!

The staff and is always very courteous and friendly. All my questions from fillings to billings are…read moreanswered in a clear and courteous manner. Dr Harris takes the time to answer any questions I have. Very good doctors office !! Larry

I'm uniquely qualified to review both Dr. Cartwright and Dr. Rega due to the nightmare experience I…read morehad at this practice, and I wish I wasn't. I came in with a simple missing filling on a back molar that had been visibly patched with a temporary filling that was impossible to miss. Dr. Cartwright ignored it entirely, built a treatment plan for the wrong tooth, and placed a temporary crown on it. When I caught her mistake myself, she offered no apology. Her exact response: "the treatment plans would've been the same anyway." Even more telling, she had explicitly told me the tooth couldn't be filled and needed a crown. Yet the moment she was caught treating the wrong tooth, she filled it on the spot. The same tooth that supposedly couldn't be filled was suddenly fillable once she was caught? Odd. Getting anyone here to take responsibility was its own battle. The practice manager was beyond dismissive and argumentative. It took a third party calling on my behalf and threatening legal action before another dentist at the practice acknowledged that the tooth with the missing filling should have been treated first. Dr. Cartwright never once apologized. A refund was finally issued for my portion of the crown which seemed less an act of accountability and more an attempt to make me quietly disappear. Then came Dr. Rega who completed the permanent crown. During placement, while I was numb and unable to speak up for myself, a cusp was ground down to adjust the fit. My bite changed immediately afterward. When I returned in genuine pain, because the tooth now felt too low, she told me I would "get used to it," that "we can't add tooth structure back", refused to consider remaking the crown when I asked, and instead began grinding down healthy teeth on the opposite side of my mouth, which I explicitly told her I was fearful of having been in braces for 3 years and knowing that side was "perfect". At one point my teeth were audibly grinding together during her adjustments and she told me to "Stop making that noise". I was there because she had altered my bite and she seemed annoyed that I could tell. She was out of her depth and chose dismissal over help or a referral. I experience daily discomfort that didn't exist before what should've been a routine filling. Months later I'm still in treatment with multiple specialists correcting damage from this office. I will be reporting both Dr. Cartwright and Dr. Rega, as well as this practice, to the Missouri Dental Board due to the abysmal care I received here. Please please learn from my experience and look elsewhere.