*******Buyer Beware ****** This company has no ethics!!!…read moreThey sell unsafe vehicles to unsuspecting customers ! The frame on this truck was rotten away and they sold it anyway. When it was brought to their attention, the money was returned but the truck was put back on their lot for the next victim. Super Sketchy!!

Frankfort Auto Haus: Patient Customer, Zero Follow-Through…read more I did my homework; I knew my needs. Is this how the salesman treats all his new leads? I felt like a fool, a sucker in the end, relying on a person who couldn't quite comprehend. A $1,300 tax was charged, though I am tax-exempt. I called it a hiccup, but he made little attempt. He promised my registration would be handled with care, then he reneged on the temp plates with excuses in the air. Still waiting on my addendum bill of sale from two days ago, while the effort for the customer stays painfully low. He looked out for himself, perhaps out of his depth, and I'm left here waiting, but I'm not holding my breath.

I loved my truck. All I wanted to do was put mileage on it, but as soon as I drove past another…read moreRam...all I wanted to do was put miles on it. They guided me, they don't negotiate but they gave me an incredible deal on my trade in. I even asked them to keep an eye out for another car for the wife.

Purchased a Tesla model 3 from them and I love it! The process was super easy and the car sales men…read morewere honest.

Bought a 2021 Silverado and had a great buying experience. They took care of title, taxes and…read morelicense plate. It was an easy and pleasurable experience working with Sam & Ed.

Phenomenal effort in helping me get my first car. Worked with this family owned business recently…read moreand I had no bad things to say. They were very friendly and made sure to stay on top of communication at all times. Sayed did a great job in not being pushy and allowing me to explore my options while being very accommodating.

I purchased a 2012 Honda accord about 8 years ago from Zack. When ever I have a question I call him…read moreand he is always very cordial and answers any question I might have When you purchase from him you become part of the family. It's been a great experience all these years and I highly recommend him. Extremely personable and professional. Thanks Zack.

In April of 2024 my mechanic told me my car needed to be junked. He then told me about college cars…read moreChicago. I went there that night and a few hours later I walked out with a new car. Zack was no hassle and made purchasing my vehicle with such ease. I will forever buy my vehicles with college cars Chicago

Seems as though my husband loves this place! He'll even make me join him. He'll bribe me with food…read more Lol. I tag along, I explore and even sit in a few of the trucks. I can tell when he's serious or getting close to a purchase. He'll have an appointment. He has been loyal to CarMax since 2015. He loves that they do not hold you hostage while searching for financing. The space is lovely and open. There is water, coffee, tea, hot chocolate and vending machine snacks. They also have a nice, clean bathroom. Frenchie came to grab us to keep us from waiting too long. A beautiful, older brown-skinned woman with a lot of patience and a good pair of walking shoes. She explained that she is retired and CarMax was effortless to her. We test drove three different cars; Honda Pilot, Jeep Grand Cherokee and the Infiniti QX60. My husband has to feel the car, literally there has to be a connection. I understand because a vehicle is a BIG purchase, so get what you want and be happy.

CarMax at Tinley Park requires YOUR car insurance to test-drive THEIR DEALER cars. The Corporation…read moreoffloads risk to drivers. Typically, the only thing that you need for a test-drive at a car dealership is to present your driver's license; a well-run dealer has an umbrella insurance for all their vehicles. In addition, they keep a scan of your driver's license on file for 30 days. Allegedly, they might sell it to data brokers and surveillance government agencies like Palantir, DHS, etc. I was attended by a sales associate named "Jacob," who insisted that I show my own car insurance, otherwise he would accompany me for only a short distance to closest stop-light. Poor customer service and poor business practices. I do not recommend, avoid at all costs. This review originally written in English (USA) language. This is my opinion based on my own personal experience with this business. If you don't like my feedback than you need to grow up and get a thicker skin.

I'd like to preface by saying that I love the car I got. I bought a rav4 from here maybe two months…read moreago, and during the cold season smells in cars aren't easily detectable vs in summer. So when I went to get in my car recently and it was hot inside, my entire car reeked of cigarette smoke. I called because surely they'd know if the one previous owner smoked in it. They said they didn't know anything about it and that the car had been detailed. Which, it obviously hadn't been because the mats have grime on them as well. At best they did a light vacuum in the car. So now I get to drop 300$ on shampooing the whole inside of my car (: They didn't change the air filter in the glove compartment and they couldn't even be bothered to fill the tank for me when I bought it. You would think that they would give their customers a clean car with a full tank.

Had the best experience ! I contacted Vincent through messenger and he contacted me back right away…read morein the morning. Got everything arranged and got my golf cart delivered the same day! Beyond happy !

Quick to respond & get out there. Very thorough report & detail in the numerous photos. His…read morediscoveries helped save me a lot of money in the negotiating process, as well as saving me out of pocket repair expenses upon taking delivery of my out of state car. Definitely would recommend!

I requested a pre-purchase inspection remotely (I'm in Oregon, car is in Chicago), and they were…read moreable to get it scheduled with the dealership, the inspection done, and provided an EXTREMELY detailed report to me via email all in record time. Tons of high quality photos and detailed descriptions of any flaws and other observations about the car. From minor scratches, scuffs and paint chips, to the bumper being repainted at some point, electronics function, driveability/performance, component condition (brake pads need replacing, etc.), they did it all. Seriously top quality work, on short notice, and at a very reasonable price. Highly recommended!!