My husband refinanced HIS loan on HIS house as the sole mortgage holder. As his wife, I was…read morerequired to sign a Homestead Waiver acknowledging I would not make claims if we got divorced. I did NOT sign for that loan but was required to sign the Homestead Waiver as the spouse or my husband would not get the loan. I was never on the deed. He passed away in 2023 and transferred his house to his kids. They have defaulted on the loan. It is now in foreclosure. I was SUED as a guarantor on their house!! Apparently, it is normal procedure to sue anyone who might have an interest in the house?? Just throwing stuff at the wall to see what will stick. This created a nightmare for me. I have lived in my own house that I've owned for over 40 years. We were separated for 12 yrs. UPDATE: 5/28/2025 I have been dismissed ( pre trial) as a defendant in this case after having explained to the plaintiff/attorney that I had only signed a Homestead Waiver. I am still in the court system/online and cannot be removed because this was not a criminal case.

We are very happy with the service from this branch . Crystal helped us with our loan and Jasmin is…read morevery friendly at the customer service desk.

My experience has always been professional and friendly at this location…read more Unfortunately, CIBC has decided to change their business model, leaning towards going digital and closed this brick and mortar, forcing us to either drive to another branch 30 minutes away or change banks... we will probably do the latter.

It's my first time ever at a CIBC bank and at this specific branch. My banker is Irene, who is…read morereally knowledgeable, friendly and efficient with finding me a solution to my banking needs. She told me about their iCan consumer checking account, the benefits, the fine print, and ensured that I'm on the right path to getting the $200 bonus. She went above and beyond to make the process as easy and streamline as possible. She also gave me the resources I need to add my partner to the account and CD rates which is something my partner is really interested in. She also introduced me to the staff and made me feel like family. This experience reaffirms why I made the right decision to leave a big bank and join a local one. I'm so excited to be apart of this financial institution, and I'd recommend this branch to anyone in the area looking for all things banking.

I like this bank a lot. All of the people who work there are very nice and accommodating and…read morehelpful. I would definitely recommend this bank.

Love this bank. They have the best customer service, especially Bryce, who goes above and beyond…read more He is extremely smart and helpful. All of the employees at the Tinley location are terrific.

A very busy location, so patience is needed, and your concerns are handled. Convenient parking, as…read morewell.

I bank with Citibank because their customer service is simply the best. The staff at the Tinley…read morePark office are knowledgeable, patient, and helpful. Most importantly, they won't push anything that isn't going to be in your best interest. They put the needs of their client's first and always have a smile and kind word. I have never felt rushed or pressured with any banking process. As a disabled Vet, Im incredibly thankful for the opportunity to have such an amazing staff available to help me navigate my finances and always willing to take the time to answer and explain any questions I have. Kindness, a smile, and patience go a long way, and the staff here genuinely understands that aspect.

This location is probably the worst Chase location you'll ever deal with, the amount of mistakes…read morethat they have made just with my account alone in the last 12 months is unheard of. When you go in and tell them and then they say I'm sorry I have no idea how that happened but let me correct it and then it happens again And again and again. I went two weeks ago to order a new card because mine was lost. It's been two weeks. I went to check on it paid five dollars to have it rushed and they're letting me know that it was never ordered in the first place.????? I could go on and on, but to be honest I'm so exhausted with Chase I just don't have the energy.

I was here this morning to withdraw cash from the ONLY ATM in the drive thru. Four cars ahead of…read moreme. I then notice handwritten signs (see photo) in each of the windows near the drive thru lanes. They say "Lane 2 Open!"... okay great. I pull up to the lane 2 where I was just going to cash a check. I wait a few minutes and no one comes to assist me at the window. So I have to pull around to get back into the ATM line. Well I drive past the front again and notice a couple people walking out of the building as well as a couple cars in the lot. They are clearly not employees. Great! I'll just go in. I get my daughter out of her car seat and lug her to the doors. Locked. Really?! Then I have to get back in the ATM line. Absolutely ridiculous!!!

My family has been waiting to settle an IRA account from my deceased mother's trust…read more She passed away in December of 2016. We have dropped off correct paperwork from our lawyer, twice with no response from Bank Of America. It's been 1 1/2 years to wrap this up. Wow worst service ever!

This is just another Bank of America location in the southern Chicago suburbs. It has reasonable…read morewait times and adequate services. I have never had to complete anything thing else but cashing a check.

Trash. Will be closing my account if they ever release them from a fdic insured check. Been told 10…read moredifferent things. Take ur banking needs elsewhere

The branch manager is an arrogant pos.This location was responsible for causing my family pain and…read moresuffering after my mother passed away. They overstepped their authority returning pension money that should have been left alone. Now to receive the pension money owed, it will take months. Go elsewhere to bank. You suck Bill.

Went to test drive a 2010 Mazda6. Car needed a jump start. No big deal. Car started and I was on my…read moreway. About 5 minutes later the car completely died. Had to call the store to have someone bring back the jump pack to drive back to the dealer. Also the car had a clunking from the passenger side suspension and kept changing from FM to CD on its own. If this is a test drive experience I'd HATE to buy from these people.

See and his mechanic are two amazing individuals who stand behind their work and put customer…read moreservice ahead of everything. I would go there not only to buy another car, but also to have their great mechanic work on anything I need done on my car. satisfied and will be a returned customer.

My buying experience with Alyssa Alfano was the BEST car purchase I've EVER had. Quick, easy and…read morepainless! If you're in the market RUN to hers and only her desk!!! You'll thank me!

This dealerships repair department tried to charge my 82 year old mother $10,610.00 PLUS TAXES for…read morea new transmission on her 2006 NISSAN ALTIMA that she never had an issue with. She took only took it in because her check engine light was on. IT IS DISINGENUOUS AND UNETHICAL to treat the elderly or anyone like this. HIGHLY UNACCEPTABLE. I told her to make sure she got a copy of the invoice for the repairs and leave immediately. Only at that time they tried to give her a "break" for $8,000 PLUS TAXES. THIS IS VERY SHADY AND CRUEL. I was prompted to leave a rating but this place deserves "0" stars.

Seems as though my husband loves this place! He'll even make me join him. He'll bribe me with food…read more Lol. I tag along, I explore and even sit in a few of the trucks. I can tell when he's serious or getting close to a purchase. He'll have an appointment. He has been loyal to CarMax since 2015. He loves that they do not hold you hostage while searching for financing. The space is lovely and open. There is water, coffee, tea, hot chocolate and vending machine snacks. They also have a nice, clean bathroom. Frenchie came to grab us to keep us from waiting too long. A beautiful, older brown-skinned woman with a lot of patience and a good pair of walking shoes. She explained that she is retired and CarMax was effortless to her. We test drove three different cars; Honda Pilot, Jeep Grand Cherokee and the Infiniti QX60. My husband has to feel the car, literally there has to be a connection. I understand because a vehicle is a BIG purchase, so get what you want and be happy.

My friend was in need of a new vehicle. She lives near this location and asked me if I would meet…read moreher there to be a help. I was glad to as myself, sister and late Mother have all bought cars from CarMax (Oak Lawn location). We walk in and we were greeted in a friendly manner and were given Tyler to assist us. He was friendly, knowledgeable and answered whatever questions we had. My friend thought she was going to get either a Honda or a Nissan based off of preference. With inquiring and getting Tyler's advice, she started looking at Subaru's! Another friend of mine recently got a Subaru who is pleased with hers along with one of the other associates there telling us how happy he has been with his Subaru purchase. This purchase took a matter of days because she had a car transported from another location so had to wait for that one to come in. She was also trading in a vehicle along with going through her credit union. The whole time Tyler was great and we were really glad to work with him. My friend is very happy with her vehicle and the experience she had. Great job CarMax of Tinley Park. Keep up the great work! A+!