Update to original review posted on April 10, 2025 re: complimentary consultation…read more Previously, a review was left expressing concerns about a consultation fee. The office, particularly Dr. Tyska addressed the situation. Consultations are complimentary, and the fee was promptly refunded. Dr. Tyska and his assistant Kristen showed genuine concern and listened to feedback, demonstrating a commitment to patient care. The professionalism and dedication to resolving the issue were impressive. My daughter will soon be getting here braces with Dr. Tyska. This recent experience shows me that patient satisfaction is prioritized and that the office is committed to resolving issues.

So disappointed with this business. Buyer beware when it comes to "complimentary" consultation for…read moreorthodontics. The 2 stars is because we once had a great experience 5 years ago. But recently, I had such an unfortunate interchange with their office manager and staff. I called to book an appointment for my daughter to get a quote on another round of braces (she never wore her retainers and teeth shifted back). The front desk told me there would be a fee for return clients but not for new clients. That didn't make sense to me so I said no thank you. I already received a complimentary consultation elsewhere with a quote. And they did NOT charge me. The front desk told me she would have someone call me back. Sure. I got a call back and told the same thing. Ok. Then I proceeded to cancel my appointment. The office (wish I remembered her name), said she would ask the doctors and call me back (again). Days later I received a call and told there would be no fee. Great. My husband brought my daughter yesterday and sure enough, I am charged $85.00. Called and spoke to the office manager. She handled it very poorly, and kept explaining that they did a lot of "extra's" and that the $85 was actually a great deal. The thing is, I didn't ask for any extra's. I just wanted to know if I would be paying the same price for another round of braces and to see if I could get some kind of discount as a returning patient. This manager made a point to say that there was no record of my previous conservations and therefore, she would not do anything. I have worked for years in private practice - Manhattan - selling elective medical cosmetic procedures. I understand how this works. It is not about the money but about the practice keeping their word and honoring their commitment to the patient. I spoke to them 3x before our actual appointment and they still charged me. I am so disappointed with how they now run their business. Very sad indeed.

We are the lucky winners of children who need braces! I blame my husband. I never needed braces…read more :-P But I digress. Our daughter, age 13, was recommended to see an orthodontist for a consultation by her dentist. It was pretty clear she was going to need braces. We looked around at our options, and settled on a consultation with Owl based on proximity and patient reviews. After our consultation, we went with Owl without question. We've been a patient of Owl for many months, over six months now, I believe. We're fans of Owl for several reasons: ** The initial consultation was very helpful in understanding both our daughter's treatment plan, and payment options. ** Owl was very flexible with payments. We asked if we could pay very low monthly installments until I could apply for my health insurance HSA next year to pay off the bulk of the balance. They were very flexible and agreeable to this arrangement. ** I am forgetful with healthcare appointments. Owl does a great job with reminders when I need them. ** We primarily go to Owl on Hopkins, but if scheduling is an issue, you can go in for adjustments at any Owl location that has an opening. ** Our daughter has felt comfortable with the treatments, even now when she has to go in alone during pandemic times; she is very shy, so this is saying a lot to how welcoming and warm the orthodontia staff is here. Once we pay off and finish treatments for our daughter, our son will be on deck. We'll continue to use Owl for him when we get to that point, since we've had a stellar experience with both the orthodontia staff and office staff at Owl. Thank you, Owl, for helping our daughter smile big and bright, and next, our son! :-D

Nancy in finance is very rude and unprofessional. I had a payment due that I honestly forgot about…read more I told her over the phone I forgot about it there's a lot going on and quite frankly I don't just have the $800 just sitting in my pocket. and she basically called me a liar and made me feel like crap.

Dr. Rand and her staff are a delight. Everyone there is so kind and helpful. I didn't start…read moreorthodontic treatment until my mid 20s and felt a little silly showing up with such awful teeth. They all took their time and explained my options to me. I ended up going through an Invisilign treatment and was very happy with the results. When I went for my appointments I never had to wait long, the office was very well run. I still go periodically for retainer adjustments and everyone is still friendly and helpful. Highly recommend!

So excited to start my journey to beautiful straight teeth. Came in for my consultation and to get…read moremy impressions and pan scan. Next appt. I'm getting spacers. Very professional office. Staff is super friendly. Building is clean, welcoming. They are up to date with current practices for their field. Diverse selection of music for everyone to enjoy. Accommodating when it comes to schedules. They have a sense of humor. I could go on and on.

I have been going to Amy Richter Orthodontics for a little over two years for my adult braces. I…read morejust got my braces off and am moving to retainer. I cannot say enough about how great my experience has been. I was nervous getting adult braces but they made everything easy for me. I got clear ceramic braces but I could also choose from metal or Invisalign. The time frame they gave me was accurate and everyone in the office was very helpful and friendly always. I would recommend to any adult or family for braces.

We visit the Blasdell, NY location. The ladies there are superb! We couldn't ask for a nicer…read moregroup of people for our Orthodontic care. They work with your insurance and budget with ease. Highly recommended

This was the perfect choice for me. I have a lot of anxiety going to the dentist (probably why I…read morehaven't gone in 8years). From the moment I walked in, the whole team was welcoming and friendly. Short wait time and they took me right back. The doctor was informative and thoughtful. I originally went in for a problem but turned out to be nothing serious. I was so happy, I scheduled a follow up appointment. I will definitely go back.

A friend recommended this dental practice to me and it is exactly what I expected. They were able…read moreto get me into their office in a timely manner. Right from the start everyone was very friendly. All employees were smiling. I was just in for an evaluation because I was considering change to Embury for my dental care. They took X-rays and Dr. Embury went over every one of my challenging teeth and told me what to expect. One tooth has "gone through fillingville and is headed to crown town." He spent a lot of time with me and really got to know me. It was really just an evaluation so they did not do much to my teeth. But all the equipment seemed up to date, they played my favorite music and made me feel comfortable. This was the best dentist appointment I've ever had. I am very happy and please to say they are my new dentist.

Weary about leaving reviews on medical offices because everyone's experience is so different…read more Here's mine: First visit with my toddler. His first ever visit with a dentist. They were FAST. appointment was early 9am so that could be part of it. Almost no waiting to be called back. The hygienist was great with kids. The dentist was nice. They were quick and talked to him the way toddlers need to be talked to. Kind and sweet. He got to pick a toothbrush (BLUEY) and stickers. This place was recommended by our regular pediatrician and I have no complaints.

the absolute worst!!! don't waste your time. rude incompetent staff. Was told four children had…read moreappointments only to show up and find out that instead of rescheduling for the four they only made one appointment and were unable to accommodate us that day. Then we sat there waiting for over 45 minutes past our appointment time for the one kid to be seen

I always loved going to the smile center. I am so afraid of the dentist and everyone their made me…read morefeel so comfortable. I have been going there for over 20 years. When Dr Kent let, I was very upset. Every time I get use to someone, they leaves. Saturday night my cap fell off and I contacted the smile center hoping they could just put it back in. When I got there, there was a new Dr there. She came in looked at my mouth and said" oh no that cant be fixed". Now I am already on edge being at the dentist and the Dr respond through me off. I instantly was not feeling her spirits. I was quoted a high bill to have the tooth fixed and a replacement tooth. I wasn't expecting not having the tooth put back in which was a root canal tooth and I surely wasn't expecting another Dr which could've been more caring. I am use to the workers being caring and she wasn't. I was offered a payment plan which was over $1000, and the uncaring Dr....No thank you....Now I have to find someone else to take my insurance and cater to those who are afraid of the dentist. I so appreciate the smile center for putting up with me over the years, but they don't take my insurance and they need another Dr onboard.

This place is the absolute worst. the dentist does not know what the fuck he is doing. he fucked up…read moremy front tooth by trying to make it thicker. Did not match the color correctly. Not to mention when i went back to have the stuff taken off he made my teeth uneven when shaving it down. Along with the color still being off. DO NOT GO HERE.

I've been with Gambacorta for a few years but recently left. My "okay" rating reflects that I do…read morevalue their services and staff, but they seem overwhelmed with customers--I could only schedule a cleaning every nine months. They explained that due to a growing number of patients and limited staff, appointments were getting pushed further out. What used to be six-month visits became seven, then eight, and eventually nine months. Since I only go in for cleanings, I suspect I'm not the most profitable type of patient, and it felt like they were gently showing me the door. I took that as a cue to switch to another dental practice. I understand that many businesses are facing staffing shortages, but perhaps it's worth reconsidering how many new patients you take on if you can't adequately care for the ones you already have.

Practice will bring in an outside provider to complete work and will not notify you they are out of…read morenetwork. Also not stated on the document you sign regarding payment, you're apparently "verbally told." Office manager is incredibly rude, does not return phone calls or speaks over you when you do get ahold of her. Apparently nothing can be done even though you aren't told of their unprofessional practices and procedures. Would not recommend. If you need anything more than a cleaning here, clarify the providers they bring in. Cancelled my next appointments. Shame because the hygienists are incredibly nice, the office staff not so much.