tried to sell things that they are looking for but only looking for gold. Man at the counter gave…read moreme attitude

I have had very good experiences here. Jeff and his team are extremely friendly and very fair with…read moretheir prices. I would recommend them to all my friends. Thanks Jeff!

I placed my order online and part of my order was available. Upon entering, I noticed that if never…read morebeen to this location. The interior was more welcoming than the exterior. After walking around two people seated on the stairs, I was greeted right away. I looked around the store and found additional objects of interest, including some cute things for back to school. With my hands full, I approached the line. The prices, though inexpensive, are oftentimes more than $5. I was very excited to find cute little ducks for school! Unfortunately only part of my online order was there, but the email sent prepared me for my next visit.

The store is well organized, bright, and well stocked. There is some debris over the floor in every…read moreaisle. The trash can outside of the store is atrocious. It overflows and blows all over the parking lot, an unsightly and environmental hazard. I couldn't park in a spot because it had cotton candy and trash all over. The workers don't seem all that busy, so it's a management and motivation issue.

They have an entire new staff in the past two years that are all well trained and help and care…read moreabout their clients. Just fantastic experience.

Not much activity here Tuesday midday. Not any reason to change my last review either. The parking…read morelot was empty and the indoors looked awfully dark. My wife and I thought it was closed at first. On entering, we saw one employee all the way in the back corner. He was courteous, although I had some difficulty hearing him. The item we were looking for was not in stock (Universal Finger Grip Kickstand Holder for iPhone 15). This was the second AT&T store that we had visited this day that did not have this iPhone item in stock. Today (Wednesday ) I ordered three from Amazon.

By far the best experience I've had at a Verizon store in a while. I decided it was time to…read moreupgrade, so I walked in this afternoon and was assisted by Sinclair, who was the BEST. He explained all of my options to me, walked me through what I could expect from my new phone, and helped me pick out optimal accessories and necessities like a case and charger. I was expecting this to take a while as when I last upgraded I spent nearly the entire day in the Verizon Ocean City location. Sinclair made everything SO easy, cracked jokes, and answered all of my questions. Great experience!

They Suck with construction. There company ruptured two gas lines in our neighborhood when…read moreinstalling new lines. They caused so much destruction.

I visited this location with my husband knowing exactly what we were looking for. We browsed for a…read morebit looking for a book that was featured on the BAM website but couldn't find it in what we assumed was the correct location, so I decided to ask an elderly female employee for assistance. When I told her what book I was looking for she said "oh" while rolling her eyes a lead me to it. She handed it to me and started walking away while I was thanking her for her help. I could feel the attitude radiating off of her because of my book choice. I laughed it off and continued to browse a bit more. Eventually we got in line behind another customer. The same elderly woman opened another register to assist the customer in front of us. Naturally we started looking at the products that are in the check out area while we waited. The customer that was in front of us had an issue and left so it was our turn. The elderly woman proceeded to wave over the female customer behind us and she said that we were in front of her. We kindly insisted that she just go ahead and check out and we'll wait for the other employee further down. Then the elderly woman rudely said "come on, put your stuff here" and then decided to tell the customer behind us that the line starts where she's standing and that there should be blinking red lights signally that the line starts there. At that point it was VERY clear that she had an issue with us because of the book we were purchasing and tried to insinuate that we were stupid. Fine, you have a personal opinion but you are at work and are supposed to be providing good customer service regardless of your personal opinions. At no point were we rude or passive aggressive so her attitude was very uncalled for. Feeling done with the situation, I handed her my book and she hurried through our interaction. We kept our cool and were respectful, she asked if we wanted a bag and we declined and then she gave us our receipt and I told her to have a blessed day and once again talked over me. I will not be visiting this location ever again. Thanks Jodi for your terrible customer service.

Went to this bookstore in Arundel Mills Mall, my son love this spot , I haven't been in a book…read morestore since the Barnes and Nobles in Bowie Town Center, it was nice and spacious, with lots of neat novelties.

Fantastic, Ducky, and Aubrey are highly appreciated. Love the store, the vibe, there's free gaming,…read moreand they have tons of collectibles, including Pokemon cards and modern/vintage gaming items, it's like a 10x better GameStop.

I came in looking for retro game consoles and accessories, and left disappointed on just about…read moreevery front. The selection is minimal and wildly overpriced, and what's actually on the floor is dominated by open-box figures and toys rather than games. The handhelds are kept in a case at the counter, which would be fine if the case weren't in such rough shape -- one console was falling off its shelf and wedged against the side of the display, which isn't a great sign for how the stock is handled. The state of the store overall was honestly alarming to me. The employee I spoke with didn't help either. I asked a few simple questions about what they carry and how often they get it in, and every response was technically an answer without being remotely useful. I left knowing no more than when I came in. I'd much rather give my money to a local shop than to eBay, and I went in wanting to like this place. But a first impression like this one makes it hard to see myself coming back.

ordered a pair of Jordan Spizike sneakers two weeks ago, but when my order arrived, the box…read morecontained only one shoe instead of the pair I purchased. I immediately reached out to customer service through both email and live chat to report the issue. During my first chat, I was assured that the matter would be investigated right away. However, after following up, I was told that the company is not responsible for missing items once the package has been picked up by the carrier. This response is extremely disappointing. I paid for a complete pair of shoes, yet only received one, and despite contacting customer service promptly, I still have not received a resolution. I would appreciate your immediate assistance in either sending the missing shoe or providing another appropriate solution to resolve this issue.

This location was great. I was greeted and wished a happy new year by the lovely security officer…read more The staff behind the counter also greeted me with a smile and immediately asked if I needed help. I was able to pick-up my online order and jam to their playlist in the meantime. The store was neat/clean and the employees were genuinely happy. I truly appreciated the kindness of the staff and will definitely return to this location in the future.