Austin on the phone got me a copy of Lego Batman legacy of the dark knight PS5. And when I got…read morethere Andrew I believe was his name grabbed it for me. This game is impossible to find and they had it without an up charge. Great service. Worth the drive. Super happy customer. :)

Got a ps2 for a great price from here and the guy Austin working there was the man he helped me out…read moreand made good game recommendations for me. Definitely stop in for all gaming related things new and old

I'n not entirely sure what this guys problem was that day, but boy did I have a poor experience on…read morethe phone with one of the guys that work here. I'm a private Pokémon card collector that has never ventured into the world of buy/sell/trade, so I decided I'd call a few shops in the area to see what they'd recommend, and this is exactly how this conversation went. Guy answers phone, i asked him if he had a minute to answer a couple questions i had. "i mean i have a few people I'm helping right now but yeah sure" I proceed to explain that i was looking for guidance or advice on how to offload my extensive Pokémon card collection as I'm moving out of the area, and i was wondering if they had a buyer or something of the sort that would sit down with me and run through it to see what they're willing to buy, etc. He responds, "oookay. Are you planning on paying someone for that?" Confused, i asked what he meant? "Basically what I'm getting at is no, we don't do that. I have a guy here that's really knowledgeable about that kinda stuff but i wouldn't wanna waste his time" I thanked him for his "candid" (read: completely rude) response and that i would look elsewhere. Needless to say I'll never step foot here again.

Honestly one of worst experiences with a card store ever. Asked if I could pay a dollar for a card…read morethat is that is generally $.50 and not even on tcgplayer bc it's a bulk card that no one cares abt. They're selling it for $2 and the prick of a staff made us feel shitty for even asking. Like you can say no straightforwardly and nicely. Like it's okay to be firm on your outrageously priced stuff but this scruffy dude was straight but rude and belittling. Never coming here again smh

Recently purchased a PS5 Pro from this location. The staff here could not be friendlier. They were…read moreso personable and you could immediately tell that they had a profound passion for all things games. They helped me subscribe to a pro membership and took care of my trades and purchases with ease. Support brick and mortar stores like this one. Gaming is always better with a local community which this store is aiming to develop.

I WISH I COULD GIVE NO STARS !!!!! Worst customer experience…read moreever placed an online order for pick up in store. I received confirmation. The order was ready to be picked up on Saturday and I had three days to respond. I show up on Monday and no one knows where my order is the manager Dillon said there was an issue with inventory and my game was sold to someone else. Did have any remorse or care for the inconvenience I honestly don't think he knows how to handle customer issues and just told me to call the 1-800 number which I did for the past 3 days and no one has called me back GAMESTOP Culver Center has horrible customer service don't ever buy anything online to get picked up they won't have the product and will fail to inform you making you waste your time coming to the store for no reason

This is not a review of GameStop. We all know GameStop is overpriced and they do not pay fairly for…read moreused games. This is a review of Jesus who was working at this location on the morning of 6/14.26 Dude clearly needed some additional staff but we all know that in the era of late stage capitalism corporate most likely won't give him that. He had a very long line but was working on a trade in. Some in line were getting angry and he was able to keep his calm and acknowledge them and ease the situation. Then there was a woman who was extremely rude and cut the long line and asked him a question en Espanol. Jesus responded en Espanol and again handled it with class. When it was finally our turn he not only was apologetic and kind - HE WAS HONEST. Dude could have played us but instead he helped us make the best decision on a product. Jesus is an absolute asset to GameStop and I hope that corporate recognizes this and rewards him. Thank you Jesus

We went to the mall to grab a few essentials and I wandered into the ground floor store. It was…read moreclean but there was a line. I waited patiently for my turn because there was one employee (Maria) who was doing it all. Maria welcomed people straggling in while helping out the people in front of me. She was ubiquitous kind and holding it down. Not only did she help me find the games I was looking for, she gave me a printout on the games and where I could locate them because that site didn't have them. I was impressed with her professionalism, dedication to a job that doesn't appreciate their employees and her warmth. She handled everything like a boss and for that reason, I am leaving this review because Maria rocks!!!!!!!!!!!!!

Game Hut got their PS5 shipments as a video game retailer and is selling it out of stores for above…read moreMSRP guidelines.

We found great price with a trade in, he even gave us a discount and a free controller since we…read moredropped a good amount of guac very nice owner! Easy to talk to and great service! We will definitely be coming here for all our gaming needs! Support mom n pop shops!! Not big brands!!!

My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

New location!! Don't park in the 7/11 lot. Really nice space that feels darker than the previous…read morespot but also cleaner. They have a bathroom which is key since I'm usually driving from Thousand Oaks or San Diego. They still have the BEST DEALS ANYWHERE!! Discounts on all new trades and graphic novels, dollar bin books, heavily discounted used trades, and a massive selection. It's heaven for a comic book nerd. They buy collections and are female run which is awesome. This place holds the crown as my favorite comic book shop which is saying something because I go to A LOT of shops. Im a comic book shopaholic.

Pulp Fiction has always offered a decent selection of new and old comics, and I absolutely loved…read moretheir previous location. That being said...I'm not a fan of their new location. I went down there on a Sunday afternoon a few weeks ago, and right in front was a homeless man and a pile of what was very likely human shit smeared on the sidewalk lol. Now, I know this isn't necessarily a fault of the comic shop itself, and I do sympathize for the city's unhoused population, but having that being my first impression of their new location was kind of jarring. Never encountered this issue at the old location. I do plan to visit again though, and maybe next time can have a more pleasant experience and give the full five stars.

How can I not give Square Enix five stars? This company has produced some of the greatest video…read moregames of all time and some of the most impactful to me personally. I grew up playing SquareSoft games, the most influential years being in the mid-90s, with masterpiece titles like Final Fantasy II and III (IV and VI in Japan), Secret of Mana, and Chrono Trigger. I've played most of the Final Fantasy main series. I'd rank them as follows (using Japanese numbering): 1. X (2001) 2. VI (1994) 3. IV (1991) 4. VIII (1999) 5. XII (2006) 6. IX (2000) 7. VII (1997) 8. V (1992) 9. XIII (2009) 10. I (1987) The Final Fantasy series has it all. Great, epic stories, interesting characters and fun battle mechanics, and unparalleled artwork (Yoshitaka Amano) and music (Nobuo Uematsu). I still remember one of my co-op semesters in college when all I would do when I came home from work was play FFX. I really got sucked into the game. I got every character's ultimate weapon. The game I sunk the most time into was FFXII at 140 hours and 37 minutes. The only other games that have taken up more of my time (that was recordable) to date are The Legend of Zelda: Breath of the Wild (2017) at approximately 200 hours and Animal Crossing: New Horizons (2020) at approximately 245 hours and counting (I'm still actively playing ACNH). When I first played FFIV (II US), I had never experienced a video game with such a deep and emotional story. And the music, wow. I used to record the music from the video games, coming out from the TV speakers, using a Fisher-Price kids tape recorder. When soundtracks started coming out on CD in the US, I bought those (Secret of Mana, Kefka's Domain) directly from Square. One of my memories of FFVI was auto-grinding (a cheap tactic) on the Lethe River. I'd put a rubber band around my Super NES controller to keep the A button pressed down and have the characters go around in circles and automatically level up by pounding indefinitely on weak enemies. One time, my SNES actually crashed during one of those sessions (first time I experienced a console crashing). FFVI had such a long and amazing ending. Again, unlike anything I had experienced in a video game up to that point. To date, FFXIII is by far graphically the most beautiful and impressive of the FF games I've played. However, as critics have pointed out, the game is like going down one long beautiful tunnel. The game doesn't feel as open-world as previous entries in the series. I actually got stuck in FF Mystic Quest and never beat it. It's funny because it was designed to be easy. I wasn't interested enough to continue and gave up too easily. I completed FFX-2, but was a little underwhelmed with the game as it felt like a cheap, somewhat soulless sequel. Playing with dresspheres was also kind of weird to me, like I was playing a form of digital dress-up dolls. I've attended three Final Fantasy concerts, one of which the legend himself, Nobuo Uematsu, was in attendance. https://www.yelp.com/collection/ax-zz53yXYaIzt7IttRppw I wrote a guide on how to defeat the hardest optional boss in FFIX, Ozma. It's published on GameFAQs: https://gamefaqs.gamespot.com/ps/197338-final-fantasy-ix/faqs/47344. It's one of the nerdiest things I've ever done. Secret of Mana and Chrono Trigger are some of my all-time favorite video games as well. During one visit to Japan in the late 90s, I purchased guide books for FFVI and Seiken Densetsu 3 even though I couldn't read Japanese. The books just looked cool and I liked looking at the pictures and graphic design. Still do. As far as the Enix part of Square Enix is concerned, I don't have much experience other than Dragon Warrior (the original Dragon Quest) game for the NES. My sister and I played the heck out of that game. It was our first classic RPG experience. My sister actually liked it and got better at it than me. We actually have two copies because we got one copy for free for being subscribers to Nintendo Power magazine. The NP copy is still sealed. It's crazy to me that Nintendo mailed Dragon Warrior cartridges to every NP subscriber (this was in late 1990).

Absolutely POOR customer service. They said they are unable to change the shipping address of an…read moreitem with 3 WEEKS lead time. I don't know any business or company in the world that cannot change the shipping of an item 3 weeks ahead of time. It is absolutely poor communication. Especially for a $400 item! It also takes them more than their 2 days stated time to respond. 2 days is already unacceptable.