I learned of this location due to the fact I received a 25% coupon in the mail. Don't fret, you can…read morevisit the website or retailmenot.com to incur 20% cost savings. This store is well decorated, Halloween friendly and offers a ton of costume options. Additionally, they have dressing rooms. The costume I purchased is a nice quality fabric. Both staff members who assisted me were friendly and efficient. I will definitely return for my Halloween costume needs going forward and recommend to friends.

Whatever you do, do not grade your cards here. I've had the most terrible experience ever. In a few…read moredays it'll be one full month since I dropped my cards off for grading at GameStop. It has been almost an entire month and guess what, my cards still haven't even made it to PSA yet! Absolutely ridiculous. Furthermore, it took over an hour just to do the process and GameStop and then I had to come back again and repackage them because they never told me it needs to be packaged a certain way. GameStop do better! Literally almost a full month and my cards still haven't made it to PSA yet! Absolutely ridiculous. This location always has issues and their systems also go down all the time. Super frustrated.

MADE MY DAUGHTER CRY!!! Purchased a preorder for Pokémon for my daughter and they gave it away!!!!…read moreThey tricked me into preordering and purchasing their monthly subscription. I was told they would be in on a certain date. I showed up, the guy told me I was there a month early. He assured I would get a call and email. They claimed to call multiple times but I received no call NO VOICEMAIL and nothing in my missed calls. The manager Erin offered to cancel my order but I'm screwed with the monthly subscription. She told me to let it expire, guess that was too hard for her to do. No customer service and gave away my stuff. What is the point of pre ordering...?

I love how they call is "Video Outlet" instead of "Adult Video Outlet" but that's okay. I stopped…read morein here to pick something up (none of your business what it was), and the lady was very helpful and friendly. I didn't spend a lot of time looking around but from my limited time there, they seem to have a very good selection. The prices were okay. Again, at least as far as I saw. But customer service really is key and she was extremely nice. That alone would make me want to go back. And it's right across from BJ's, so it's convenient.

My fiancé and I love this location. All the staff are friendly, knowledgeable and helpful. We went…read morein right before close the other night to pick up a new game and we didn't feel rushed or unwanted even though it was 15 minutes to close. We're lucky to have such a great store close to our house. They also explained the power up rewards programs in a way that wasn't pushy and we did end up signing up for the higher level program.

Drew was a great help, very knowledgeable & pleasant. I just wonder if they have anyone else that…read moreworks there cause he's always there. Didn't mind the wait though, Drew made it a pleasant experience.