This place sells offbrand n64 controllers that feel just like the original make and offers their…read moreproducts for pretty fair prices. This is the anti-Gamestop. This location also happens to have a claw game with old GBA games and amiibo inside instead of crappy anime toys and I think that is rather brilliant

While killing time out and about, we stumbled upon Fallout Games. It has a bit of a pawn-shop vibe,…read morebut in the best way possible--thousands of games neatly separated by system, racks of video game-themed shirts, and massive LEGO bins sold by the pound, with mountains of bricks everywhere. My daughter built her own LEGO minifigure, and when we went to pay, the kind lady behind the counter told us it was on the house. Moments like that remind me how much I appreciate the small things in life.

Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.

Super friendly. Great selection of games. Bought Pokémon Platinum and Omega Ruby. Both carts are…read morelegit and work perfectly. Amazing service and quality.

Great little shop! Great selection, fair prices. The staff was helpful and nice. Is a little far…read morefor my drive but I can't wait to go to their new location.

I have a large cookbook collection and decided to start getting rid of it. Have taken a few boxes,…read moreso far. They pay a fraction of what they cost, but I hope someone else finds some pleasure in them. Better than sitting on my shelf collecting dust.

A good resource for used books, DVDs, music CDs, Japanese figures, Nintendo games and then some…read more Very well organized by type of item. Staff are very informative and helpful. Shared parking lot

Sold me a broken mario party 6. I called a closer fallout location than this fallout and I was…read moreinformed that they don't always check the games they sell so they can't say if they will work or not. Will not refund me and will only give me store credit even though it's only been a day. I would like cash back so I can try to at least buy a copy elsewhere. If thats their policy I don't see why I should trust anything they sell.

Bought two games there recently for my nintendo 64. I'm very busy with work and kids so I hadn't…read morebeen able to play until today. Both games I purchased DO NOT WORK. And of course, their return policy is 7 days and it's only to exchange it for a similar item. And the day I finally get to try the games is the 7th day. Do they not test their games before putting them in the case? If I hadn't spent just a combined $20 on the games, I'd be way more upset. Trying to get back into older games and this was not a good start. The other game I purchased from 1Up Games works just fine. Disappointing.

Haven't been to Zia in years because of relocating to the east coast, but you have not changed!…read moreSuch a great variety of items, especially the records! I love that I was able to ask and find what I needed. The staff were very nice and helpful and I can't wait to come back!! Love that they are still true and local and have such a great mix of full and discounted items! I will be back!

I recently bought a PSP from one Zia Records location that was labeled as "tested" and "working."…read moreBy the time I got home and tested it properly, the original store had already closed, so I went to another open Zia location nearby for help. After testing the PSP, I found that the analog stick and HOME button do not work at all. These are major controls, so the system clearly was not fully tested before being sold. When I explained the issue at the other location, I was only offered store credit or told I could keep it. I ask if it would be possible to do a partial refund or price adjustment since I was willing to repair it myself, but they refused. I also asked if I returned it, they would at least mark the PSP's price down they said no i also asked if they would label it as having joystick issues before reselling it, and I was told no. What frustrated me most was the attitude during the interaction. The employee was dismissive and laughed while talking to me instead of trying to help resolve the issue. I understand retro electronics can have problems sometimes, but if a console is sold as "tested" and "working," basic controls like the analog stick and HOME button should function properly. I'd recommend buyers fully test used consoles before leaving the store. worker had glasses and a hat working at the counter

I used to work at this GameStop ages ago. Store lay outs different (not bad comes with time) and…read morethe customer service was atrocious. No hello nothing no wonder why people choose online. Kinda disappointed to see a store I busted my back for turn to this. Costs are the same great deals and a ton of used games only real positives I can push

Horrible service and a terrible selection. They are just scalpers that sell cards not worth the…read morevalue