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Gannon's Ice Cream

4.7 (106 reviews)
Closed 12:00 pm - 8:00 PM
Updated 3 months ago

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Reviews With Photos - Gannon's Ice Cream

Pistachio Almond (8/10) & Birthday Cake (7/10); generous scoops and flavors were spot on! Birthday cake was just a little too sweet for me
Cassie C.

From the friendly staff to the laundry list of flavors offered, it's no wonder why Gannon's is the favorite local ice cream shop! The interior is always kept clean, they accept cash & card, and they always have a tip jar that's rightfully overflowing.

Sea Salt ice cream with waffle cone to go
Blair F.

I've been here many, many times over the years and always get so bust trying to eat my ice cream before it melts that I forget to post a Yelp review! This is hands down the best ice cream place in all of Onondaga County. What sets it apart is that it is ALL homemade and uses really heavy cream, real fruit and nuts and real sugar. None of the crappy soft serve which is like comparing Cool Whip to home made heavy whipped cream. Need I say more? If you're reading this now, make a plan to stop by Gannon's today!

Erica O.

I was Not going to miss a chance to have Gannons ice cream just because I was there too early. It was worth the wait. Creamy, delicious and always full of mix ins and flavor. They always have several Coffee flavors which makes this one of my favorite ice cream stands. And it's homemade.

Vanilla Soft Serve with Rainbow Sprinkles
Zoe C.

The best soft serve! Cute ice cream shop with plenty of available parking and great service. Even though it was 20 degrees out, I thoroughly enjoyed my soft serve.

OMG! Very delicious ice cream. I got one scoop of Milkyway and that was just amazing. Staff was very helpful on giving samples. I went in a Wednesday afternoon and didn't need to wait in the line. Happy with ambience as well. Overall five stars. Definitely recommend Milkyway.

Special delivery
Julia F.

Gannon's is truly, deeply, my happy place. Their ice cream is delicious, their flavors are unique, and it always brightens everyone's mood. There's sometimes a long line, but it is WELL worth the wait. The only bummer is when they close for the season, but it always makes their "reopening" day that much more exciting! Gannon's has been a part of my friend's bdays (with DELICIOUS ice cream cakes), graduations, and a pick-me-up after a hard day. My best friend is OBSESSED with their cake batter ice cream with rainbow sprinkles, and I am OBSESSED with the tollhouse flavor (brown sugar ice cream with thick chocolate chunks...what's not to love??). Definitely go as often as humanly possible during the season!

Pumpkin pie ice cream
Joanne R.

Hands down the best ice cream in the Syracuse area. I tried the location on McDonald road first but that was closed for the season so headed to the Valley. The fall hours in the valley are 12:00-8:00 very day. I love that they change flavors for the seasons, I got a pumpkin pie ice cream and it has bits of pie crust in the pumpkin ice cream and it was fabulous! I highly recommend if you like pumpkin pie (and who doesn't).

Michelle G.

You know it's serious when you get into a debate in line about whether soft or hard ice cream is better ... BECAUSE BOTH ARE AWESOME AT GANNON'S!!! I opted for the Salt City Chocolate in a waffle cone and was terribly impressed with both the quality of the chocolate ice cream and the generosity of the salted caramel swirl. And that waffle cone was crispy and thin and flavorful - but not competing with the ice cream. Everyone in line (and it was a shockingly short one) was eager to celebrate their personal choice for best treat. Clearly, good ice cream makes people happy! This is not a worthy stop... it is an essential DESTINATION!

Coconut Ice cream and coffee ice cream
Marisol E.

I have no idea why anyone would give this place any less than five stars. Parking? Yea it is packed because the ice cream is so good but you'll find a spot! Line? When I visited there was a pretty long line because who doesn't want some delicious ice cream on a warm summer day. Service? Above and beyond. The staff works well together to ensure customer satisfaction Flavors? Soooo many to choose from! Quality? The is one of the most creamiest ice creams I've had. I will definitely be back. If you're looking for a nice frozen treat, this is your place!

Amber J.

Great ice cream place with a variety of options and different flavors! You can get "hard" ice cream, "soft" ice cream and "soft" yoghurt. There's also sundaes and splits too. They have so many flavors like Black cherry, Coffee Craze, Mint choco, etc. Husband and I got a vanilla soft yoghurt (small) and a double scoop with Coffee Craze and Cookies and Cream. The sizes here are pretty big and even the small soft yoghurt was a lot! They're really generous with their portions so when in doubt, go with the smaller size! Definitely coming back! :D

Lily F.

Stopped by for some ice cream along the way home to New York with my boyfriend and his son. We enjoyed what we had, can't complain. It's a cute little place for yummy ice cream cravings!

So many choices

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8 years ago

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3 years ago

Best homeade ice cream! so good! all the employees absolutely the nicest!

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4 years ago

Great flavors and selections. Friendly staff and fast service. Their fruit and berry twist is to die for

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5 years ago

Delicious ice cream! Hard scoop coffes yummy. Pumpkin and apple great! Love the lemon lime in the summer soft serve.

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4 years ago

The best ice cream. Delicious and original flavors. If you want to sample because you're not sure, just ask.

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16 years ago

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5 years ago

Milkshake was good but a little thin. My husband got a scoop of hard ice cream and enjoyed it.

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7 years ago

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Cuse Scoops

Cuse Scoops

4.7
(3 reviews)
2.7 mi

It's weird how you can live a life in fully devoted to getting ice cream whenever possible from…read morewherever possible and still find new places like this. I don't think this place has been around long at least, but we definitely missed in its prime this season. It's kind of tucked away on Nottingham in the Drumlins building. We tried to come here last Sunday. Their posted hours had them opening hours ago, but they were closed. We cried and cried, regrouped, and went to Carvel. They were open the next time we tried a few days later. It seems like a small setup and one-man operation, with a dozen or so flavors of Hershey's hard ice cream and standard soft serve. It's the last week of the season, so they were kind of winding down. I love Fall, but it's sad watching the ice cream places dwindle down once they've stopped re-ordering. And all the best flavors go first. I got a banana pudding sundae and added peanut butter sauce, because peanut butter banana. The banana pudding made a great sundae, and they put something that served as pie crust at the bottom. I wish I'd thought to slow down and see what it was, because it was incredible, but I ate it as quickly as possible. They don't seem to have a ton of selection on the regular menu (maybe they do specials when they're going full speed during the season), but I'd come back to try at least half the sundaes I saw if they're made as well as the one I had. My girlfriend got a milkshake and used banana pudding ice cream, and a scoop of peanut butter ice cream (I forget the name of it). It was an average milkshake she said, but the pb cup pieces in the ice cream and crunch coat added on top made it better. We threw in a counter cookie at the last minute. It was a lot bigger, but I'd compare the taste and consistency to a Wegman's chocolate chunk cookie. Soft and kind of chewy but with a super consistent texture. They're homemade, but have a less than homemade feel to them if that makes sense. We were extremely hungry and taking our ice creams home, so this was to keep us alive for the drive home. I'd have to see some compelling specials or be right in the area to come back here. It's better than a bare bones ice cream stand, but not enough to pull me in from the distance I drove to try it.

Nice servers, big portions of great ice cream! With two two-year-old grandkids who loved it too!read more

Photos
Entrance and seating (April-not officially open)
Entrance and seating (April-not officially open)
S'mores Sundae!!
S'mores Sundae!!
Latte sundae

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Latte sundae
Jen & Kerri’s Ice Cream station

Jen & Kerri’s Ice Cream station

4.6
(9 reviews)
4.2 mi

I strongly believe that if you own and/or work in a service capacity that wouldn't typically allow…read morepets, you should be VERY aware of Service Dog rules. I tried to go into this establishment with my service dog and the woman said "no dogs allowed" when I responded that he was a service dog, she looked at the man working said "where's his vest". I said he wasn't obligated to wear one to which the woman responded "my allergies". I felt very unwelcome and I put the dog in my car and came back to tell them that not all disabilities were visible and their actions made me feel incredibly unwelcome and distressed. To which, the they chuffed while the customers laughed and the man said "all I did was ask you where his vest was". No sir, that's not all you did. It's really easy to Google the laws and to see that you can ask questions, ones that I will happily answer when done in a way that feels respectful. All I wanted was ice cream man!

I was excited to try this place after all the good reviews I read and it was fantastic! The girl…read morewho waited on my sister and I was so pleasant. I wanted the speciality hot fudge sundae but it wasn't on the board but she said no problem she would make it in the bigger container and put a lot of fudge throughout it. It was amazing!! A large amount of ice cream and the hot fudge was delicious. They have a small seating area inside and a few small tables outside. It's a destination for me because it's like a 45 minute drive. Whenever I'm in the area I will for sure stop in!!!

Photos
Strawberry cheesecake sundae
Strawberry cheesecake sundae
Small soft serve with Sprinkles
Small soft serve with Sprinkles
Wow!!! It was an amazing hot fudge sundae

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Wow!!! It was an amazing hot fudge sundae

Gannon's Ice Cream - icecream - Updated July 2026

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