Review #837 2025-009…read more Parking: located behind shop off Marine Ave. between Sepulveda Blvd. & Oak Ave. to the west of Coast Music. Watch out for the steep entry (especially if your car rides low)! Dial Instant Printers is a local family-owned commercial printing & graphics company that provides traditional & new print technology with superb customer service & high quality work at competitive/budget-friendly prices. I first worked with Roger Martin, Owner, in 2024 for my managers' Lunar New Year card in the Year of the Dragon. My manager switched print shop but also one that they used before: Dial Printers in Manhattan Beach. We corresponded by emails & phone calls to execute 250 cards (family photo in the front with well wishes on the back) & 250 envelopes with the return address printed in the same font as the message. The original artwork was simple, & Roger provided feedback to elevate & execute my manager's vision, adding some oomph with red foil on the dragon & 2024 year on a heavier card stock without increasing the initial quote by much. Fast forward to 2025, I wasn't sure if the LNY family card would happen since I reminded my managers that Lunar New Year moved up a few weeks to late 01/2025. It was decided last weekend that they were going to design a card. What!?! Yikes!! The eldest daughter created this year's LNY card (Year of the Snake) & delivered it Monday night; this year's family pic was more casual than their professional photos in years past. I emailed & followed up with a call on T, 01/21 if it's remotely possible for Dial Printers to execute 250 cards & 250 envelopes (without the return address & no foil work) -- keep it simple & deliver by COB F, 01/24. According to Yelp, their hours are a straight 9-to-5, & we were texting past 9:00 PM. Roger & team were able to complete the job within 24-hours after my text approval. They probably didn't start production until W, 01/22 & I picked up the cards on Th, 01/23, around 11:00 AM. Wowza! There was leftover heavier card stock from another project that he upgraded this order for the same price! The LNY cards looked & felt more regal. Grateful for the early delivery, this gave me plenty of time to prep the cards for mailing the next day. However, it was too good to be true. Why? There was a slight shortage (~6%; 9 recipients without a card, including the extras count) so I was unable to send a handful of them. I immediately notified Roger Friday late afternoon, & asked if he can make-up the shortage by the LNY Eve. He was able to make-up the difference + extras (10 sets) for this printing glitch by the morning before Lunar New Year. I picked up the cards & envelopes shortage, & sent out the balance of the cards by late morning; the stamps will be postmarked before LNY. Yasss! This is important in Chinese custom: don't be late!! Yes, there was a minor hiccup; however, Dial Printers did everything they could to make up for their mistake. I've been cleaning up the file cabinets & found previous LNY cards... I can see the changes in design & card types, added details, & workmanship over the years. Under normal timing (7 - 10 business days lead time), there have been no errors, & Roger's been generous to pad the order with extra cards & envelopes. His prices are competitive & more than fair IMO, so the family returns annually to work with him. Dial Instant Printers has excellent service, delivering a quality product with a quick turnaround time at a very reasonable price. The only downside is there are no weekend hours, but Roger does a thorough job of keeping us posted on the production status & may deliver earlier than the anticipated date... that's what I call excellent customer service! Highly Recommended: For quality, affordable, & quick turnaround print jobs, look no further than Dial Instant Printers to execute your printing needs!

Roger is the best - TOP NOTCH Service - I had a project that had a lot of pressure and he guided me…read morein the right direction to execute it with kindness and professionalism. Took care of all the little details and didn't leave any stone unturned for what I needed getting done. Will come back here for anything printed - always.

Studio Printing is awesome! Ed is wonderful to work with, he listens, makes sure that you are…read moreextremely satisfied with their work and gets the job done super quickly! The staff is so kind and happy to be there. I highly recommend Studio Printing, ask for Ed. Thank you very much!

Studio Printing is the BEST in the business. Highly-recommend their services and the owner, Ed Su…read more They can cover all your printing-needs. Super-friendly, responsive, and professional. And, of course, great finished-product. Thank you very much Ed!!!

My custom Tshirt came out so well! I was not pleased with the way my first shirt came out. I came…read moreback and Monty, the owner, was ever so kind to remake my shirt. He had so much going on and did it again for me with out a complaint. I appreciated that so much. I highly recommend this spot for all your custom t shirt and hats. Thank you for you great customer service.

We hired this company to produce custom uniforms for our gym, including multiple shirt styles,…read morecolors, sizes, embroidery, and detailed printing requirements. Before placing the order, I made it very clear to Moonty that this was a detail-oriented project. We provided organized artwork, visual examples, and a detailed spreadsheet outlining exactly what was needed. We even put two different sets of uniforms in two different bags-- Moonty assured us that everything could be handled and completed by a specific date. Unfortunately, the biggest issue was the complete lack of attention to detail. Despite having clear instructions, the final products did not match what we requested. Designs were incorrect, colors were wrong, and numerous details were overlooked. Out of 50 shirts, 19 had errors. We spent a significant amount of time organizing and communicating our order, only to receive products that did not reflect the instructions we provided. The project was also not completed by the promised deadline. We were given a specific completion date by Moonty, but the order was delayed. Throughout the process, we were told about other priorities such as Father's Day, graduations, and World Cup-related orders. While we understand that businesses get busy, customers should not be promised timelines that cannot be met. To make matters worse, we were originally quoted one price, but when my husband arrived to pick up the order, the price had increased! The same thing happened with hats we brought in for embroidery. We were told they would be ready by a certain date, only to be contacted at the last minute for information that had already been provided and then charged more than originally discussed. What was most frustrating was the lack of accountability. When we pointed out the mistakes, Moonty told us it was not his responsibility to review the spreadsheet we provided. That response was BAFFLING. We created the spreadsheet specifically to ensure accuracy and avoid mistakes. If detailed instructions are not being reviewed, then what is the purpose of providing them? We were patient, accommodating, and understanding throughout the process. Mistakes can happen. Delays can happen. But when an order is delivered late, nearly 40% of the shirts are wrong, the designs don't match the approved vision, prices change unexpectedly, and no meaningful effort is made to correct the issues, that's a serious PROBLEM! Moonty wasted our time and money. If you have a simple order, you may have a different experience. However, if your project requires accuracy, organization, attention to detail, and accountability, I would strongly recommend looking elsewhere.

Very responsive and quick to reply. Communication was timely and smooth throughout the process…read more Appreciate their fast follow-up and coordination. Great！

I needed a courier and looked on Yelp for help. SMEX was highly rated and with a good amount of…read morereviews compared to the others. It held true! Great customer service and delivery went great!

I am giving this company a solid 5 stars because they handled my car and my furniture at the same…read moretime. I needed to ship my 2021 SUV, along with about 15 pieces of furniture, to Germany. I was talking to Holly during this process, and she made sure the paperwork for the vehicle was handled correctly so I wouldn't have issues with the German customs agents. They picked up the car and showed me exactly how the tie-downs work inside the shipping container. It is a long wait for the ship to cross the Atlantic, but I received 3 different email updates during the transit time. My car arrived without a single scratch, and all my boxes were dry and secure. I am happy I hired them.

Custom wood crating was the main reason I hired this company. I have several large oil paintings…read moreand a few antique mirrors that I could not leave behind. Jason sent out a team that actually built the crates right in front of me to ensure a perfect fit. They used a lot of specialized padding and acid-free paper to protect the surfaces of my art. It took about eight weeks for the shipment to reach me, but I didn't mind the wait because I knew the items were safe. Every single piece was unpacked yesterday, and there is not a single crack or scratch.

This shop is great. I needed to make a couple laminated color copies of a pdf file. I called them…read morein the morning, and it was ready in the afternoon. They were both perfect. Can't ask for anything better. Great, friendly service. Highly recommended.

Quick to respond and super easy to work with. Our copies looked good and I wished we had the budget…read moreto make it look super good on better paper etc but the simple one was still good for what we needed. They were quick to respond too. I didnt do the pick up but hear that was easy too.

Paul is a superstar and will work diligently to help solve your tech issues. He has reasonable…read moreprices, is very responsive, follows up afterwards to ensure things are still working and makes himself available for any lingering questions. Overall great service - would highly recommend.

I called yesterday to see if they would be able to install a new power supply and gpu into my pc,…read morePaul answered the phone and was able to answer all the questions I have. I was able to drop it off and pick it up next day at a very reasonable price. I would recommend White Flag Computing to anyone that needs service on their pc. This is a top tier business and I would gladly go back.

They did a scan job which was in two big binders. They are a pretty efficient operation.read more

Jaime from Unlimited Copy Services delivered the most STELLAR customer service I've ever received…read more And this is no exaggeration!! I was working on a court case back in July at the 11th hour. Literally. By 1am, I realized I needed copying services -- I had over 100 pages that needed Xeroxing before my court case at 8:30am that morning. I frantically called around and sent emails to a few 24-hour services that were listed on Google. No one got back to me, except for Jaime at Unlimited Copy Services. He returned my voicemail immediately, to my huge relief. Jaime was so kind and went above and beyond. At 1:41am, Jamie texted me his email so I could send him all my documents for copying. At 2:06am, Jamie had three sets of 69 pages assembled perfectly with binder clips. I asked him where he was located so I could pick up the copies. Jaime offered to deliver the documents to me instead!! By 3:21am, we met up at my neighborhood Walgreen's parking lot for the copy hand-off. Jaime was going to charge me something ridiculously low like $50 for the copies. I insisted on paying him more for his time, effort, and energy -- $125 (see attached receipt). You can't put a price tag on that kind of service -- especially when dealing with Los Angeles Superior Court!! I can't recommend Jaime's business enough!! (Although whether or not he'll meet you in a Walgreen's parking lot at 3:21am for a copy hand-off is entirely up to him!!)