I LOVE this pediatrics office! The staff is always nice, Dr.Carter is the best! She did my sons circumcision and it's perfect! These doctors really care about our children. I recently moved to Yucaipa and I won't switch pediatricians offices because I've been coming here since my son was born. read more

Discovered this facility while shopping around for my first child, we did a tour of the facility and that's all it took for us to fall in love with this place. About 9 months after the birth of our first child we switched to an HMO plan, which this facility does not take, unfortunately. We switched back to a PPO plan just so we could start taking our children here again, because the other facilities we used were nowhere near as good as this place. Never had any wait time issues at all so I can't speak to that, but we did have to come back to get a vaccine they ran out of. Which, in the grand scheme of things, was not so bad considering we were able to take care of it during our other child's appointment. Staff is accommodating and friendly, the waiting room is very kid friendly unlike many other places we have visited. read more

Everyone in this office is fantastic! We especially love Dr. Carter. I can tell they are working on cutting down their wait times and it's very much appreciated. read more

Both of our children come here and they have a blast every time.Very friendly employees and every room is a different theme. Kids love it!

I've been bringing my 5 year old son and 6 month old daughter to Dr. Carter since the day they were born and Garden Pediatrics is amazing! The staff is great, establishment is kept up nicely, comfortable waiting rooms... I would highly recommend bringing your kids here. read more

friendly staff and nurse practitioner was kind and interested in questions we had but the facility needs a real deep cleaning.

Love this place!! The wait time is very appropriate, the staff is super friendly, and the decor is adorable. Our pediatrician is involved with my 11 year old daughter's extra medical needs, and has extensive knowledge on her diagnosis, which was definitely not the case with our previous pediatrician at a different facility. This is the most well taken care of we have ever felt at our children's doctor. My kids are actually excited to come here because they love the doctor and can't wait to find out what themed room they will be in next! And my kids SO appreciate the extra option for shot numbing cream! We will be sad if we move again and have to find another pediatrician. I'm convinced there's not a better place! read more

I would like to give 0 starts , I took my 5 year old baby with a visual bump by her ovaries ,and the doctor say ,oh it's ok is just a pimple don't worry , but to me don't look like and I ask to make blood test or ultrasound but she keep SAYING is just a pimple and add the exam are to Expensive ,(like she is going to paid,I have insurance from my job that I can choose my doctor and the lab no co-pay )so she give me a tube with a q-tip and say just wait when exploit you get a sample and we will send it to the lab ,,,, well time pass like a month and the bump is there , like mom fillings thinking this not right so I took my baby with a GOOD doctors (very professional) and my surprise as soonest my daughter put her underwear down, Dr. say she got a hernia by her ovary WOW ,next week I was in children's hospital ,she had a surgery!!!!! Big change, Garden pediatric the only good thing they have it's a beautiful paint rooms!!! BAD service read more

If I could give this place more stars I would. I have never had a greater doctor then Dr. Cameo Carter. She really knows her stuff, and doesn't resort to medication rt away. Very clean office. Very family orriantated. The office is decorated for children. They offer more then just doctors. They do spa care for babies. Manicures Pedicures massages ect. Pierce the ears. It's overall awesome. read more

The staff is amazing and always so accommodating. When ever my little one needs anything she can always get in and the ease of just calling or send an email when I have any question is another reason this pediatrician office gets my 5 stars. read more

Love this office! The staff are so great with the kids and they have such a great environment. I take both my kids here and love the way they interact with the children. I would recommend them to anyone who is looking for a good pediatrician. Easy to find office in a nice location! read more

I love this place! They are super caring and everyone is so friendly. Each doctor and PA here are great. I've been bringing my daughters here for the last 4 years and I can honestly say they care for each child individually. I trust them and feel like my kids are in great hands. read more

Kids liked it here son wasn't scared of shot they kept him from seeing it thank u for it and we will sure be back for our future appointments read more

Although we had a difficult time getting set up through our initial contact, I immediately received follow-up emails and calls with the COO/CFO Brett Walls, who took the time to listen to my concerns and answer all of my questions. The service he provided was excellent and definitely in line with all of the recommendations I have received from neighbors and friends for Garden Pediatrics. Based on Brett going out of his way to get our family set up with the right pediatrician, I have to believe that garden pediatrics takes care of the families in their care and do recommend them. read more

Awesome place to take your child for a doctors visit! Clean friendly place to be! I highly recommend

I use too love this office I recommend it to all my friends and coworkers. Something's change recently and the quality of care is not there. I also don't like how the doctors are constantly coming and going. My son had a bad reaction to his shots and the dr didn't document it and instead said it was pneumonia and prescribed antibiotics. Never again will i go back and a few of my coworkers have also found new doctors. read more

Super nice staff! Always thorough and answer all my questions. The kids love the themed rooms.

My wife and I have been taking our youngest son here 2 years now. We absolutely love the staff here and greatly appreciate the care they provide him! Highly recommend you bring your child here. Thank you Garden for always making it so easy! read more

I already left a review but on OLD locations website. Here it is! http://www.yelp.com/biz/garden-pediatrics-redlands?hrid=KGdTEjx7gtEmtyhSQ7ZDJg read more

Dr. Claridge is awesome. It's clean and great that it has a division of sick and not! Erin upfront was helpful and explained everything we had questions on. read more

Wonderful experience. I rather drive to this doctor than my local pediatrician. It's worth the drive

I have been bringing my kids to GP for 3 years. I never had a problem with the front staff. Only a couple of times certain staff say they will call back for something and never do. So I would have to call back and usually all of that stuff gets all sorted out. Not a deal breaker. I don't use the on call service as much but when I do either the nurse triage answer my question or one of the on call doctors will call me and ease my worries. We still adore Dr. Carter. We only come 2x a year for well visits and flu shots. Yet, each time Dr. carter sees us she greet my daughter with a hug and a hug for me too. Even when my daughter gets a scratch on herself she'll say I think we need to go see Dr. carter. She always tell me how she LOVES Dr. carter. I love how Dr. Carter sees us more than just patients. She's very bubbly and just so awesome. Now we live even farther and I'm still willing to drive 60 miles away. Yes, I know there are probably great doctors out here too. Yet, we just love Dr. carter from the moment I scheduled an interview appointment to see if she could be my kid's potential doctor. I knew she was genuinely rare and perfect for my kids. I want the best for kids. For that reason we are loyal to Dr. carter. My daughter usually goes there for her well visit. Unlike her brother he was in and out for numerous occasion. To frequent ear infections, catching different viruses, and wheezing. She also recommended us to get ear tubes for my son. It's been almost a year and No ear infections. Before he would have 4 in one year. So now that my son is older and his immune system is stronger. He has not gotten sick often and for that reason we don't need to go to GP as often. We also love Nurse Elise too. She's very caring and spot on with her diagnosis. We haven't met the new doctors that join the team. I'm sure they're great too. I absolutely love GP and recommend them. read more

I used to love this place but now staff is so slow. They reschedule for everything. They don't try at least a little to fit me in since I work so far. The referrals are taking forever to get send. Idk what's going on with the staff. Dr carter is amazing no complains, but they need to pace their self a lil faster and try to accommodate their pts. I'm not really pleased right now. I will probably give them one more chance if not then I'll find a different pediatrician. read more

I have been going to garden pediatrics for 7 months now and always had a very pleasant experience. I have a 7 month old and a 4 year old and we loved Dr. Erika McClure, that's why we were very upset to find out that Dr. McClure left garden pediatrics a couple months back, I was hesitant to get a new doctor because we loved her so much, but I thought I would just stay at garden pediatrics since we were already used to it and have never had a bad experience. Sadly to say the practice has gone down. I guess we all have to be perfect and never be a couple minutes late or we have to reschedule! Having to take young kids to the doctor can be a challenge and they should be more understanding of that!! They made me reschedule twice for being a couple minutes late and when I asked why?, the girls said well it will throw off all the other patients times. Sorry I didn't know that seeing a doctor would be timed to the second? And today I got into my car to find the battery dead and when I called they told me that there is a new policy that when you have a cancellation that is after 24 hrs they will charge you 75 dollars!!! Are you kidding me??!! I have been to a lot of doctors and never ever had to pay a cancellation fee, and I have never heard of a cancellation fee of that much money?! Needless to say I am extremely disappointed by their service. Sharida was rude and not understanding at all. I am sad to say I won't be returning with my boys. I hope we can find a doctor that was as good as Dr McClure was. read more

We LOVE Garden Peds! I can say so much about the cute exam rooms and waiting rooms my kids always have fun in, but most importantly, we love this practice for their team. We have been seeing the Practitioners at Garden Pediatrics for around 4 years, starting first with Dr. McClure, whom we loved. Once she left the practice we began seeing Dr. Carter and I was beyond satisfied with her care. After they expanded and moved locations, I did experience some hiccups with the front office, but that is to be expected with a growing business. I also found it difficult to secure an appointment with Dr. Carter because she was in such high demand, so we started seeing the other Practitioners, and they are ALL fabulous! I currently schedule all of our appointments with the NP Leah who is one of our favorites and my daughters adore her. The administrative staff is great as well and always helpful. Brett, the COO, has even scheduled emergency-same-day appointments for us and always responds promptly to my desperate emails when my kids have been super ill. So thank you Garden Pediatrics for being a place I can rely on for taking care of my growing children! read more

I used to love Dr.Cater & her staff! But now it is the worst!! They never have appointments available. They all say hi to urgent care?? Really?? Then why are you my kids dr? The billing is usually wrong...I paid my copay & got a receipt, a week later I received a bill for that copay. On my next visit I showed the receipt & the bill, the lady who handles billing rudely explained they applied my copay to something else & she would credit me?? Really?? The wait time in the lobby & then in the room is at least 30 minutes if not longer! The rudeness of some of the staff is just ridiculous! After 6 years we are looking for a new pediatric Dr! We are sad & happy...maybe the next Dr. can see my kids when they are sick read more

I have been taking both of my children here since they were born. The service has always been great once you actually get in to see the provider. I have been forgotten about a few times while already in the room with my daughter (over an hour). It seems that the last few visits I've had seem to be a mission getting seen at an appropriate time. I had to reschedule for being 8 minutes late. They implemented the no late policy, so at my next visit I was there at 2:45 When my appointment was at 3:10. I seriously waited in the waiting room from 3:20 then We waited inside the room from 3:20-345 until I saw the doctor. The doctors are awesome may I add. Finally, my child was seen for approximately ten minutes. We waited to get her vaccinations and were finally done by 4:20. When we left the receptionist's desk was dark and there was nobody present. Why do I keep going back? - Same day appointment for sick children - Sick and Well side - Don't want my child bouncing from Doctor to Doctor -Enjoy the growth charts they provide for your children I'm becoming tired of the long waits to see a doctor, so I have started researching other options for my two girls. It may be that they just have more clients than they can actually handle. read more

Jessica was very helpful today. Unto giving us the steps to enrolling my nephew with this office. Thank you!

I have been coming here since my daughter was born (7.5 years). I can't imagine taking my kids anywhere else! Dr. Carter and all the staff are so sweet and helpful read more

Love this place!! We have been coming here since my son was born five years ago and I couldn't imagine being anywhere else! They have always been on top of everything regarding his health. Wait times are usually quick and ALL the staff is amazing. Thank you for taking such good care of my "not so little anymore" one read more

I disliked the fact that the nurse made me remove my son's diaper and carry him all the way through the hallway without his clothes on in order to be weighed. Not to mention that he was crying for being cold. All the other doctors I have been to weigh him with his diaper on. This was unnecessary and just because he is a baby doesn't mean we should ignore his privacy. Also, my son had latching issues and wasn't eating much. Right before the appointment, he started eating a little and therefore I was 12 minutes late to the appointment. The front desk lady was rude and said I have missed my appointment and my only option was to reschedule. Since then, they have been sending me a bill for $100 for supposedly "missing" the appointment. Some doctors are strict regarding appointment times for their own reasons which may be understandable but to charge someone $100 in such circumstances is just ridiculous. Also, there is nothing special about the expertise of the pediatricians working here. I think their practice has become popular due to their marketing approaches. With nail cutting services for infants, etc. it feels much more like a business than a medical office. Fortunately, I have been able to find a much more knowledgeable pediatrician in the area. Also, I bought a baby Tylenol from the practice because at the time it would've been hard for me to go to a pharmacy with my infant after his appointment. The medication expired shortly after I bought it which just meant that it was relatively old and I had paid twice the regular price for nothing! read more

So they denied our emergency appointment cause we were late. Why were we late? Cause there was an unfortunate accident that blocked our usual route and prevented us due to traffic lights the usual inconviences that occur on unfortunate circumstances. The result... MY THREE WEEK DAUGHTER continues to suffer pain cause "that's the rules." Could we sit and wait for a doc? Nope. Thanks guys, you aren't worth my business I'll find someone better. read more

Awesome place to take your child had so much fun and quickly to be seen thank you guys.

I love this doctors office. My daughter is 8 months she is my first baby and I was looking for a doctor who was kid friendly, Consistent, reliable and patient. I didn't want my daughter to be just another baby or patient, with this office I got that and more. Everyone working there loves the their job. I have had little emergencies where I wanted my daughter to be soon as they had an opening ( again she's my first baby) and they made it happen. My daughters dr is named Leah and I thought she was the best. I referred my friend here and she has another doctor for her kids and she loves their doctor too !! If your looking for a doctors office that you want your kids to grow up in and feel like they can trust their doctors this is the place to go ! read more

Thank you for solving the issues that I had trying to get my child an appt and also trying to get in contact with the front desk. I was unaware of all that was going on in the office and I send my apologies. A special thank you to Josie for being so kind, prompt and even introducing herself to me. I really appreciate and like her! Also another special thank you to Brett for also being kind and prompt in responding to my question about patient portal. Thank you to Shareda for also being helpful and kind and knowing my children by their names as well as Leeanna. :) And last but certainly not least, Dr. Carter. Thank you for everything and for being an amazing provider. You all have truly amazed me and I appreciate every single one of you and the rest of the Garden team! read more

although the office is cute, we never actually got to see the dr. only the PA. They have the worst billing dept. ever!!! Not flexible and unwilling to talk to us when i needed help with understanding the billing. Then when my bill was paid off they kept sending us bills. Many other bad experience with this department. My experience was a nightmare. I changed dr immediately. read more

The front desk is really friendly, the staff and doctors as well, they really listen to your concerns and questions, they're really caring when doing anything whether it's checking weight to doing vaccines. Really love this clinic and it is very kid friendly read more

Pros: Staff is good and the wait times are reasonable. I don't mind a long wait because I always get reassured when the doctor takes their time and doesn't rush the appointment. I like the idea of a separate waiting room for sick children and the decor throughout the office makes it feel welcoming for nervous children. Cons: I don't like the fact that the medical assistants write down the vital signs on a $0.99 spiral notepad. I believe it should be on a carbon recording form so that I can take a copy home for my records. I left my baby's well checkup with nothing in hand. Also at my child's check up, he needed 5 shots but didn't receive any because they were out. I understand they can run out of one, maybe two, but to not have any??? Now I have to call back in a few weeks to see if they have any available and drive back down there. When my child did receive shots a few months ago, the assistant came in with them all ready in a tray and just started poking. I have 5 kids and have had my share of shot visits. I have always seen them prepare the shot in front of me and have me double check the label to confirm the shot being administered. Also, they offer a numbing cream for $20 that is administered before shots. I caved and got it. I had to remind the assistant to put it on. By the way, my baby still screamed as soon as they poked him. Doesn't work. Save your money and don't fall for this rip off. I really like the doctors and staff, but happy faces and good customer service is a fraction of what makes a good medical office. read more

Garden Pediatrics is a great doctor's office. My son has been going there since he was 7 months old he's 4 years old now. My 2 month old sees them now too. The nurses and doctor's are great. Kids will love the different themed rooms. read more

This was my first time in and I loved the experience and place. My daughter was very comfortable with everyone. This office had did more than our last pediatrician and i will be recommending them to everyone who has kids. 100% staisfied and have not one bad thing to say. read more