We have lived at Western Pines MHC for 26 years. We love the beautiful trees and the residents…read moreyards they are well maintained. It's quiet and no one bothers you. We have had different lad in our office but, I can say Sonia and Juanita are my favorite. They are kind and professional.

I will have to say, the office was very helpful in transferring the mobile home to one of my…read moresister's friends. Thank you!

Love living here! I feel very safe and my concerns are always handled in a timely manner. Tesa is…read morealways so nice and helpful.

update to my last review; since i moved out due to safety and security concerns. i gave the office…read moremore than enough notice according to the national safe at home act, i am only required to notify them 30 days, and not worry about paying anything since my safety was violated. i gave karen 60 days and i left the place much cleaner then i found it!!! the refrigerator was mold/mildew free, carpets free of cat fur, floor was not sticky, and it certainly did not smell like cigarette smoke!! veterans and women who are victims of domestic violence please beware this place has been known for meth houses and gang violence! police do nothing and there are no security cameras anywhere!!! if you leave and karen is not happy they will make up a fake bill and send it to a bill collection agency!!! funny... there are ways to dispute it!

From simply homes on Monroe. they charge for cutting grass and pest $100. I only seen cutting grass…read morenever seen pest. You can't leave the trash bin on the side of the house when everyone else does all day. you can't leave the basketball court outside,you can't have a car parked outside where else to park when there cars all outside everywhere. I think the one that rent there restrictions not the people that own. There no insulation in these homes so you hear everyone and everything. 2nd floor is always hot people have ac units. heads up before you move here

Would give 0 stars if I could. Horrible property management company. There is absolutely no…read moreaccountability, communication, or urgency when residents actually need help. We have had problem after problem with SimplyHome since moving in. Maintenance requests are poorly handled, vendors are not properly supervised, and you will spend more time chasing SimplyHome for answers than they spend actually resolving the issue. If you continue asking for answers, don't be surprised when they eventually stop responding to your emails and portal messages altogether. We have had concerns repeatedly ignored, unanswered, or brushed off. It genuinely feels like they simply do not care. Our AC went out during 100+ degree Oklahoma heat and an active heat advisory. We submitted an emergency maintenance request and called repeatedly, yet nobody from SimplyHome maintenance came that evening or even contacted us. We had to track down and repeatedly call their HVAC vendor ourselves to get someone out that night and ultimately had to leave our home and get a hotel because of the heat. The way that situation was handled raised serious concerns about their compliance with basic habitability and emergency maintenance obligations. I wonder had we not called the vendor ourselves if we would still be without AC nearly 2 weeks later.. Their mandatory lawn service is honestly one of the most ridiculous parts of renting here. You are required to pay for their landscaping company and cannot opt out, but SimplyHome takes virtually no accountability for the quality of their work. We were specifically told that the landscapers are only responsible for mowing, edging, and "blowing off the concrete sidewalks." So if their crew blows mulch out of your landscaping beds, disrupts the landscaping, or leaves areas looking like a mess because of THEIR work, apparently it becomes your responsibility to clean it up and fix it. And if you don't maintain it to SimplyHome's standards afterward, you can potentially receive a lease violation and be charged for it. How does that make any sense? We cannot choose the landscapers, cannot opt out, and are forced to pay for the service, but we can somehow be held responsible for cleaning up or correcting problems caused by their own contractor. We have also complained about the grass being cut excessively short during Oklahoma summer heat and raised concerns about their equipment making contact with our property. Instead of addressing the actual complaints or holding their vendor accountable, their response is basically to keep reminding us that lawn service is mandatory. Pest control is also mandatory, yet we experienced delays getting the property treated despite significant pest issues when we moved in. Again, you're required to pay for the service regardless of whether the service and communication are actually satisfactory. SimplyHome also doesn't recognize rodents as pests, regardless if rodent infestation is present due to MULTIPLE structural openings and defects. Even simple maintenance requests turn into an ordeal. Our side gate latch is loose and the gate repeatedly flies open throughout the day and night. After a week with no communication from the vendor, SimplyHome told us someone supposedly came to the property, took a picture of the fence, and determined that no repair was needed. Nobody contacted us, nobody knocked on the door, and nobody asked us to show them the problem. Taking a picture of a fence without even testing the gate or latch is apparently considered an inspection. There is a very clear pattern with this company: poor communication, no accountability, terrible vendor oversight, unanswered emails and portal messages, and residents having to repeatedly chase them to get basic issues addressed. SimplyHome seems very good at collecting rent and mandatory service fees. Getting them to actually communicate, follow through, or take responsibility when something goes wrong is a completely different story.

Katy Plumbing came out this afternoon for my clogged up bathtub. Ryan & Bradley came. They were…read morefriendly & courteous. Ryan discovered by removing the hair that was causing the slow drainage & didn't recommend using the hose since it was draining much better after he removed it. He removed the debris before it got further down in drainage pipes. Anyway, I was very pleased that he was very honest & so helpful, & I will be calling this company when I need good Plumbing services! Highly recommend!! Fran

I was looking for a lot water softener and whole house filter system. The cinco ranch MUD 10 water…read moreis horrible. The family could smell the chlorine in the water via shower. So I did some research and got approximately 5 estimates. Some were extremely high and also low. I called the Katy plumbing company. They sent Saul out. This guy was extremely professional and knowledgeable regarding my system. Most of the other companies told me very little. Anyways the got the bid. They showed up on my time, Saul and Kevin were both professional and friendly. They did outstanding work and went the extra mile for me. The price was as fair and they didn't try to push any of their products like others . I'm extremely happy my water is soft and I don't smell chemicals! The Katy plumbing company definitely has my business.

I just wanted to share our experience with Tim Todd the Roofman. He was very helpful throughout the…read moreentire process, including insurance claims and HOA permits. Tim was very professional and very quick to reply to my messages. Overall, we are very pleased with the experience and result. I highly recommend him if you're looking for a reliable roofer. (Also he brought me flowers for Mother's Day)

Timothy is trustworthy and dependable. For all your roofing needs, call The Roof Man! You'll be…read morehappy you did!

Newell has won many awards and is very professional! He made sure I had everything I asked for in…read moremy design. I am extremely happy with my experience with him.

We hired Newell in August of 2014. We came to him with some black line drawings and a 3 ring binder…read more(our house bible) of our ideas in hopes that he could produce working plans of our dream house. Boy, were we wrong. We should have known this was going to be a huge nightmare when he consistently refused to listen to our ideas and continued to add his own spin to our dream home. Our house bible was returned to us with half the pages missing and a half eaten hamburger in it. Disgusting ... I know. So fast forward 4 months... Yes 4 months and still no plans to send to the engineering company. We finally get plans in January and the engineering company we are using can not engineer the plans because the roof lines that have been drawn are not physically possible to create. So our engineering firm contacts Newell to let him know. He in turn changes the roof lines and it completely changes our elevation. Did he tell us about it...no. We find out after we have paid the engineering firm 1000s of dollars for house plans that look nothing like we were shown. Guess what Newell's response was, "Sorry there's nothing I can do." Really? Because I'm pretty sure your the one who designed this house! So after threatening him with lawyers he decides he's going to "fix" it. After his so called "fix" he sends us a very rude email about how appreciative we should be because he took time from his busy schedule to go back over our plans and how he's not going to charge us. Funny thing is, we paid him over $8000 for plans that weren't technically ours. His fix was not a fix, more of a band aid on paper. So here we are today, April 2015. We have had to halt framing a few times because his plans are so messed up. I understand things can be "fixed in the field" as they say in the builder world but when something is going to cost you an extra $20,000 in the field to get it to look like your building designer had promised... I think there is a problem. So we contact Newell and his response is " not my problem" but I can come look at it for $350 an hour. Really...like we are to pay you anymore for something that should have been fixed the first go round. My point here is, be very weary of this building designer. He is very unprofessional, likes quick fixes and refuses to take responsibility for his errors. I would not recommend him to my worst enemy. No one deserves to go through the hell he has put us through.

This company worked on a house that I was under contract to purchase, because the repairs were…read morerequired to be performed by a licensed contractor... I am not sure where they got their licensing from, but the repairs were riddled with used components, and shoddy craftsmanship. There was a repair to a drain line that used multiple sections of scrap PVC connected with 6-8 90 degree bends (which was not properly cleaned or primed before gluing, resulting in leaks). The "attic vent fan" that they installed consisted of a used air handler from a broken HVAC unit, an old thermostat, and a longer than necessary duct which was probably also from the trash heap. If you want professionals to do the work, PLEASE call someone else. If you want used components, sloppy craftsmanship, and a lack of care in general about the property: I suggest you take a 30 pack of natural light to a trailer park and get the first guy who says he can do it - or call mike and chris.

This company was the third one I hired to come out and they fixed my AC in a few hours and didn't…read morehave to replace my whole system as suggested by the previous 2 companies I had come out! I highly recommend Mike and Chris Air systems. Thanks a lot!!!!

My fiancé and I moved from Houston, TX to Columbus, OH. We have moved long distance quite a few…read moretimes, I've moved from Northern Ohio to Lousiville, KY. From Kentucky to Texas and then from Houston to Katy. We've used U-haul every other time and something has always gotten broken. I've had to replace dressers, couches, entertainment centers, etc. I cannot speak highly enough about U-pack! Everything was super easy, the drivers were incredibly nice & helpful, and ALL of our stuff arrived unscathed. Not to mention, there was crazy weather (tornados & crazy rain) while our cubes were in transit- and they still were safe. The time approximations were accurate, and they were incredibly easy to work with. We had plenty of time to pack and didn't have to stress like we did with U-haul, and we were able to fit our 4 bedroom home (we did sell some stuff) into 2 cubes! We were quoted 15,000 by a lot of the other competitors. We didn't want to have to pay that much. We spent under 5000 to move our whole place. I can't speak for the trailers but their cube service is unparalleled. Best in the business!!!

Let's be clear: this is a freight company, not a moving company. One star is for the quality of the…read morere-lo cube. Sold, secure metal instead of wood. HOWEVER, this company CANNOT honor a promised delivery window. Both times (for loading and unloading), the delivery window given was 12-4. It finally arrived for loading at 5:30, so we had lost an entire afternoon. I'm currently waiting on my delivery for unloading. Same deal, 12-4. It's now 7:30 and nothing. Another lost day.

I have used oops for years to clean my carpet. People can't believe how old my carpet is. Regular…read morecleaning is the answer to maintaining your carpet in good condition Thanks Oops!!

Moreno and Jace were fantastic carpet technicians They were attired in Oops uniforms , punctual and…read moreinterested in helping my family