I contacted Mr. Moe at J & J Automotive back in October 2024 about my 2005 Chrysler Crossfire over…read morethe phone. I told him what the car was doing and I asked him if he thought he could fix it. He said yes. I live about a hour and half from this automotive shop. I drove the car to his automotive shop. At first what Mr. Moe thought was the problem wasn't. After he did a diagnostic and found out it was the fuse panel box, he ordered from a car dealership. The wrong year of the car was sent. My car is a 2005. In the mean while I had order the part online. At first Mr. Moe said he couldn't use it, but after the one he had ordered from the dealership, they sent was the wrong one he went ahead and use the one I had ordered. He told me that it will take about 11 hours because there was a lot of wires he had to connect. In between the snow, bad weather, getting the part and etc., it took several months. I didn't mine because I wanted my car fixed. From the time I picked my car up in early March/ April 2025 my car has been starting. Mr. Moe fixed the problem like he said he would. He is a great man. He and his partner was always polite to me over the phone when I called about my car. Whenever I called, to inquire what was doing to my car, he would tell me. I would highly recommend J & J Automotive if you have a foreign car. I have a different problem with my car now and as soon as I get straight money wise I am going to call Mr. Moe for him to fix this problem. I have that much confidence in his work. Joyce E. Futrell Happy Customer May 2025

Been going here for over a decade ! Whoever left that review about messing there car up while…read moreleaving just can't drive lol the parking lots a little crowded with cars there working on but what workshop isn't like that! Also great quick service ! Deff recommend if you need an inspection and don't want to wait hours at an other sealership

These guys rock! The service is impeccable and the pricing is fair. They take customer…read moresatisfaction to a new level. The carwash/vacuum and the complimentary drinks & snacks are a nice touch, as well. The dreaded visit to the car repair shop ended when I found The Car Place!

Should be called The rip-off place. I had my water pump, thermostat replaced here, and they didn't…read morereplace the gasket, which is a well-known thing that should be done immediately. A few months later, it started leaking again. They claimed it was a new repair and charged me another $1000 for the labor to change 2 gaskets then because of the Iran war, they started charging me $5 more for oil, when nobody else's oil prices were going up. It was a hundred and eighty six dollars for an oil change.. this place charges dealership prices, but does not give you dealership repairs.I now go to a place that only charges a $100 for an oil change.Even though we are still in the war and i've never had to have another repair since going there. Because they don't look for things to repair that don't need repairing. Do yourself a favor. Find a place that does good repairs at a reasonable price. I DID.

Brought my daughter's 2007 Mini in for service; picked Reliable based on 5-Star Yelp ratings. The…read moreratings are correct. Scheduling the appointment is a breeze - used the online appointment scheduler, was confirmed in minutes. Drop-off is easy as well, you can use a key drop and leave the car after-hours. As a first time customer, it eased my mind when I saw that the shop is filled with all kinds of imports - Mercedes, BMW, Lexus .. and Mini. So these guys are specialists. I got a call before 10AM with an estimate (shop opens at 8). I'd had repairs estimated at the Mini dealer beforehand, so had an idea of the work that needed to be done. Reliable diagnosed the issues spot-on, and did the work for less than half what the dealer quoted. I had warning lights on the dash - check engine and brake. The check engine light turned out to be a loose wire on the oxygen sensor. The brake light turned out to be a faulty brake pad sensor. I could easily have been told that I needed a new oxygen sensor - or new brakes. And I would have taken that at face value. I'm always leery when working with a mechanic; since I'm not mechanically inclined I have to take their word on whatever repairs they recommend. And I've been burned in the past by paying for repairs that in retrospect weren't really needed. My experience here demonstrates that Reliable is a trustworthy business. Reliable Import Service is a reputable & honest repair shop and I recommend them.

Short version: Charged way too much [see photos] to fix problems the car DIDN'T HAVE, not seeing…read morewhat did need to be fixed, horrible communication (at least 5 days of feeding me nonsense) drained my battery dead and ran the engine/drove the car long enough to put at least 2 quarts of oil inside the exhaust, DROVE THE CAR WITH ZERO OIL ACTUALLY IN THE ENGINE and apparently SABOTAGED (they had no reason to pull that hose off) [see photos] the car when I told them I was taking it to a different mechanic!!!! Long version: On 1-19-22 my 2017 VW Golf was towed in for repair (I was pretty sure the turbo was blown and told them) I asked them to take a look and give me a estimate when they found out and they called me on the 20th telling me the head needed to be rebuilt and would cost over 5K, I asked if the turbo looked ok and they acted like they didn't want to even check until I committed to the other stuff and I asked them to email me the estimate and tell me if the turbo would need to be replaced and if so how much that would run before they started working on it (they never did) so I called them back on the 21st and asked what they found and once again if they would give me some kind of written estimate, they didn't check so I asked them to confirm no major repairs (like replacing the turbo) would be necessary once again on the 24th and they said they would call me on Tuesday the 25th and let me know (I told them I didn't want to do a $5,500 repair just to turn around and have to pay another 5K to fix something they missed (THE F'ING TURBO). Sooo on the 26th after never hearing from them I called and asked what was up, they said they didn't want to get too deep into checking if I wasn't going to have the repairs done.. but I guess they didn't want to actually tell me that so they held my car for 7 days and apparently did nothing so I went there and told them I wanted to take my car out the kid at the desk said he had to talk to his manager, after a few minutes he came back and told me it would take about a hour to get it back together, I said if you never did any work to the car why would it take a hour, "I need my car now, the tow truck is on its way" so they jumpstarted my car and DROVE it out of the shop (if the head was damaged so bad why did they drive it) I asked why the battery was dead the kid said his manager accidently left the car on.. On top of all that they charged me $125.65 just to play games with me, kill my battery and run all the oil out of the blown turbo and run the engine for god knows how long with absolutely no oil in it (something even I know better than to do). BTW I got my car fixed for a fraction of the price this shop was going to charge me (the turbo was broken). UPDATE: even though they didn't want to do any actual work on the car to diagnose what was wrong with it until I agreed to pay FIVE THOUSAND DOLLARS TO FIX SOMETHING THAT WASNT BROKEN they did have time to disconnect the hose in the picture costing the future mechanic time and stress, after doing the repairs he had to inspect the car to check for other signs of sabotage. I should have been a Karen and called the cops but I didn't know how crooked they where until after

I was searching for a place to fix the A/C on my classic car and after reading through quite a few…read morereviews, I decided to give this one a try. Well I was so happy I did. The team was so friendly, helpful, reassuring, kind, honest, and knowledgeable. I received consistent updates about the status and recommendations as requested on what I would need, but was also informed that my vehicle was in very good shape. That's always great to hear because some shops try to get over but the integrity here will keep me as a longtime customer. I don't take that car just anywhere so I'm glad I found some great hands to help me maintain it at a reasonable price point and the job was performed rather quickly! They even recommended other shops for what some special services I was requesting. This was definitely a great find in the city for me!

I usually am someone who does their own repairs on their car. DIY through and through. However,…read moreafter becoming a full time student again that has fallen off the rails. I knew I could fix the majority of things on my car but when the transmission was a potential issue I looked all over for a place to help. Every other place I called wasn't friendly or just wanted my money. TransMedics worked with me at every step of the way. While I waited for my refund from my school to disperse they allowed me to keep my car there. They allowed a third party to pick up. They always answered a text and question. I'd choose them over and over again. Honestly, one of the best repair services I've ever received.

Robert, the owner of Autobahn is so nice, and knowledgeable!! Haven't the extra mile, including…read moredoing his own research, to make sure we got our car fixed correctly. His pricing was very reasonable. He followed up with us as well. Great local automotive repair shop.

Robert responded so quickly to my issue of needing my engine mounts replaced on my Audi Q5. Got my…read morecar in the next day and finished by 1:00 pm. Will definitely be using his services going forward for both of our cars.

So happy to have found Mike & Tilden Car Care. They've done routine maintenance on both of our…read morefamily's cars, each time we make an appointment and the car is taken to the back immediately, work is finished right when they say it will be, and their prices are very fair. Also, they never recommend unneeded or unnecessary service. Also, a big plus is that they're right next to Ironworks, so I can drop off my car and walk over for lunch while they're working on the car. Great service, fair prices, nice people. What more could you ask for?

Came in after a brake fluid light popped up. Helped ensure fluid levels were good and cleared the…read morelight for me. Friendly staff, ty.

To be in the heart of downtown Raleigh, this business has sent out red flags for racism. Being a…read moreblack man in a nice car passing food over to another vehicle, We were approached by Joey (Mandeza?), who walked between our cars and just straight up said, "y'all need to leave!" OK, no worries, but why are you coming up being rude. Joey said, "It looks like y'all are doing a drug deal passing things from car to car in the middle of my parking lot. I'm done, dude it's 830 am. the streets are too busy to be parking on them. No vehicles had entered the business at any point or time while being there. I've never been approached in a manner like that and for this guy to assume a drug deal was going down is completely wrong and unacceptable had it been another race they would have either not been approached or the approach would have been very different. The best part was they called RPD, which I waited and spoke with the officer. This was one of the most racist situations I've been in, in quite some time. I wouldn't have ever thought it would happen in the heart of downtown Raleigh. If you think every black guy driving a nice ride is a drug dealer, then yeah, you're racist, and this is the perfect business for you. Not at any point did a single vehicle come into the parking lot while I was there, Well 2 if I count the RPD officers who responded. This was a situation that shouldn't have happened, and what started off as a lunch passing turned into being a drug deal. I've never been so pissed

These guys are awesome!…read more As a girl it can be difficult to find a good mechanic. These guys care about your car and you. They have continuously taken care of my car quickly and inexpensively while being incredibly friendly and respectful. These guys are good and honest. I am incredibly grateful to have found Benchmark Auto and plan to return to them for a very long time.

I have been taking my cars to Eastgate shell for over 20 years. I have used them for repairs for…read moreover 7-8 different vehicles. They are trustworthy and straight shooters. They will tell you like it is, but work with you when you need to stage repairs. Their prices are competetive.

Great bunch of guys! They work on both my vehicles. They are honest and straightforward. Never…read moretry to upsell me and always answer my questions.