I found The Car Place through a recommendation and now that I've been here, I do not need to look any further. These guys are honest, reliable, knowledgeable and a pleasure to do business with. I was in a bind and purchased a car that I didn't have checked out and I had to put some money into this vehicle to keep me on the road. After about a year, the repairs started getting out of hand and Pat had suggested I might want to think about looking for another vehicle that was more reliable and less costly in the end. I started looking immediately. I was considering a car that was highly recommended by the salesman that was helping me at a dealership and insisted that my mechanics check it out before I signed on the dotted line. Turns out the car would have been another mistake had I not asked Pat and Jesse to look at it. They advised me to keep looking and I am now in a vehicle that they feel confident I will be happy with, which I am. Businesses like The Car Place are few and far between. Pat & Jesse and their entire staff are not only the best at what they do, but the nicest group of guys you'll meet! Linda M read more

Like so many things you need to find when you move to a new area a trusted mechanic was high on our list. My family moved to Raleigh 3 years ago and couldn't be happier with a neighbors recommendation to have our 2 Mercedes Benz wagons maintained by the professionals at The Car Place. Jessie, Pat and their outstanding team of highly skilled mechanics have consistently provided trusted service to our expanding family of drivers and cars. Jessie and Pat's customer service and professionalism has given our family the confidence to trust The Car Place's recommendations from Pre-Purchase inspections, preventive maintenance, the scope of needed repairs, and unfortunately their recommended body shop. If honest, professional, timely, clean service is important to you than you should consider having The Car Place maintain one of your largest investments. We do. Robert Russell North Ridge read more

The Car Place was recommended to me by a friend over ten years ago. I have never taken my Mercedes anyplace else since my first visit. I never have to concern myself with being presented a bill for repairs I didn't give prior approval. Pat and Jesse keep me abreast of the status of my repair from the initial diagnostics to all work is completed. The entire staff is wonderful and the technicians are outstanding. The Car Place is a state of the art facility but has the personality of a family run business that never takes it's customers for granted. I could sing the praises of these folks forever but the bottom line is I have complete faith and trust in them.....and they earned it. read more

Outstanding customer service, highly skilled mechanics, and a clean professionally organized work area. I have owned BMW and Mercedes and this is the only place in the triangle I trust with my cars. Pat and Jesse are great at keeping detailed records on your automobile to remind you what has already been done and to give you expert consultation on what will need to be done and when. You not only have trust and confidence in the work that has already been done, you will get a proactive approach to maintaining your vehicle for trouble free operation, appropriate upgrades and resale. The mechanics are the best in Raleigh and they will even detail your car before it is returned. read more

I have been going to The Car Place for years & would never go any place else. Here you get ASE certified mechanics working on your vehicle and their certificates are displayed for you to see. This is no "shade tree" mechanic shop. Everybody here is very skilled. Pat takes great care if every customer & vehicle. When you're a customer here, you know your car will be repaired and maintained correctly & professionally. That type of trust in a mechanic is a very good feeling to have. I have referred friends to The Car Place and after one visit, they have told me that they also will be lifelong customers. read more

The team at The Car Place is just the type of place for all your automotive needs. I had taken my BMW to them to see what was causing a noise on the recommendation of another shop which if car people recommend a shop that's always a good sign. They diagnosed the issue, gave a reasonable quote and couldn't have been better to work with. And they wash and vacuum customers cars. You don't find nearly enough businesses that work this hard to earn a customer! They certainly will get all mine. Thanks again! read more

The Car Place is the best Mercedes repair shop I have even dealt with. Jesse, the service manager, and Chris, the Mercedes technician are outstanding professionals in customer care, craftsmanship and preventing and solving issues. I completely trust the entire staff and can recommend them without any hesitation. The shop is clean and the advice and work I have received has been flawless. Good job, team! read more

This place is really nice. Plus they like vacuumed and washed my car for me when they did the oil change. Even removed the cigarette ashes someone left in my car I kept forgetting to do (eventually I kinda just got used to them being there). Very friendly service too. They've done a lot of lookovers on my car for little back from me and I appreciate it. Highly recommended read more

The service at The Car Place is exceptional. My home is in the Raleigh area, but I work 250 miles away during the week. These folks are so knowledgeable and treat people like neighbors that I still have my car serviced only when I'm home so I can have it taken care of by them. Knowledgeable. Professional. Friendly. Reasonably priced. Accommodating whenever possible. read more

If there were more than 5 Stars, I'd give it to Jesse and crew at The Car Place. They are HANDS DOWN THE BEST at customer service and car repair - they treat their customers like family!!! We've used their services for 15 years and have never been disappointed. Quick service, fair prices, and respectful treatment is what you will receive at The Car Place. read more

I had my previous car serviced at The Car Place for seven years and now I'm starting an eight year with a new vehicle. The service is excellent -- I know I can trust that the advice about maintenance or repairs are always in my best interest. On top of that, the prices are competitive or less and you can't beat the personal service. Highly Recommend. read more

I can trust them with my vehicles and they don't try to sell me on additional unnecessary work. They do the work well and I know I won't need to be running back because it was done right the first time. Courteous, respectful and willing to help me understand what needs to be done and why. read more

The Car Place was a top notch experience. Jessie was great to work with and the communication was excellent. My car feels like new again with the tires he suggested and fixing the alignment. I'll definitely take my car to The Car Place in the future for all things needed for my vehicle. read more

The guys at The Car Place are awesome! Super sweet and helpful! They took care of my car and cleaned it up better then my BMW dealership does each time! %100 recommend this place. Prices are great and they do amazing work. Thank you for your excellent service. I will definitely be back! read more

Family owned and honest. Jesse and Pat have been taking great care of our BMW's and Volvo for nearly 10 years. We trust their counsel and more than once, they have identified options for us that would save us money. With Car Place, they make you feel like family. read more

I contacted Jessie for a Pre-Purchase inspection on a used BMW. The technicians took the car in and immediately assessed the car as not worth buying. The service they performed was invaluable to me, being long distance (Ohio) & they did not even charge me! read more

Top Notch service ! The entire staff is very knowledgeable and courteous. The technicians thoroughly examined my truck, serviced it and also keep me posted on future service items. Recommend them to anyone who wants quality service at a fair price. read more

We would highly recommend The Car Place. Ronnie, Pat and the staff have always provided us with exceptional service with our cars. Extremely professional and knowledgeable, their trusted advice has taken care of our car needs for many years. read more

Quality and convenient. I forgot to leave a review when they did a full inspection on a new car I had bought a month or so ago. Jesse was super easy to deal with and great to talk to, very knowledgeable about my car. I'll definitely be back. read more