Website touts a 10 to 15 minute oil change. I was 2nd in line and another car pulled in behind me…read more An hour later, I'm still in line waiting to be serviced, and the traffic pattern does not allow me to leave because I'm blocked in. I will never even attempt to come to this location again.

Over charged for cabin filter,try to sell you service other than what you requested, failed to give…read moreupfront price of filter when asked!

Faithfully came to this location for convenience until I had an issue with my skid plate. Brought…read moreit back to rectify the situation however Josh the manager and Shawn an associate were highly unprofessional. I've yet to hear back from them or their corporate head quarters. Won't be back to this location again.

The staff at this location is Top-notch and consistently provides excellent service! I've been…read morecoming here for 3 years now, have tried other locations, but decided to stick to this location because they are better than Hull St and others. Check them out for yourself! They seem to be a team that are close knit amongst each and cares for their customers as well. Brandon, Dante and the team are excellent!!

Don't walk away . . . run. Unless money is no object. Consider this a Public Service Announcement…read more The facility? Very nice. Clean Bays. Looks great. The staff? Very friendly and courteous. Very nice waiting area and 'free' Christian Brothers branded water bottles. Most people understand 'free' things are not actually free . . . that includes the water bottles and 'free' courtesy shuttles. I took my 2010 Mustang there to have the rear brakes repaired - due to a frozen caliper. The 'Diagnostic Test' was $165, which I paid and then took my car out of there as fast as I could. The cost quoted for repair was ludicrous, so I asked if I could supply the parts (I am a former Auto Parts Manager, so am comfortable with this) - they said sure - the quote for just the labor . . . $631.91. Note - the book time for this is 1-1.5 hours. I declined and took it to another shop . . . $280 for labor and that is where the work was done. As mentioned in some other reviews, the 'free' (there's that word again) 'courtesy inspection' came up with every conceivable 'flush/fill' and things like Spark Plug replacement ("due to age of vehicle") even though I replaced them myself a month ago. Total for all the 'courtesy inspection' items . . . ready . . . ready . . . $8,255.59. How about a few more examples: Replace License Plate Light Bulb ($74.50) - I actually just took care of this myself before sitting to write this review ($15 for the pair and about 10 minutes taking my time), Replace Front Struts (parts cost $250 and labor book time 1.2 to 1.6 hours for both sides) . . . $1,456.38. Replace Cabin Air Filter (part cost $15 - labor book time 0.2 to 0.3 hours or 10-15 minutes) . . . $132. Replace valve cover gaskets (part cost $20, labor time 1.5 to 2.5 hours) . . . $632.20. You get the idea. Outrageous pricing . . . but the 'free' bottle of ice-cold water was excellent!

They have an amazing group of people helping every customer in the lobby. I had seen they had…read moregreat reviews on here and I'm glad I chose to bring my car here. Follow up calls and notes in the mail from your mechanic is not the norm and a welcomed difference!

Wonderful experience at Valvoline Instant Oil Change. This was my first visit to this location. My…read moreservice technician was friendly, very professional and pleasantly engaging. I was in and out in 15 minutes. I paid $118 for a full service synthetic oil change. Also established that they can also service our 2021 Thor Gemini 23TE Class B+ RV which is a huge bonus as the location is right down the street. Highly recommended and hats off to the manage and his crew for a job well done!

Want a quick and easy oil change ? Best spot around. I HATE having to drop my car off or wait an…read morehour for an oil change. They offer to check other things - most the time I take care of everything but my oil changes. So typically my visits run around $100 for a Full Synthetic Oil change. I do get coupons in my emails so make sure you sign up to get a coupon for your visits !! The staff are super quick and friendly as well. They get in you and out within about 15 mins - sometimes you gotta wait if the building is full of course.

Brought my car by for a vehicle inspection. I had no appointment, and 6 other service stations…read morecould not see me for weeks. To say these folks are professional is an understatement! They were friendly, pulled the car right in, and even recommended new wiper blades (which I needed). This is a very customer oriented shop. Price was right, and the service was good and fast! Highly recommend Grease Monkey!

We had a problem, and this location was so very helpful - more than required by far - in resolving…read moreit. We will be bringing our business there now.

I've always felt prioritized and well taken care of at this shop. I've been here for routine oil…read morechanges and state inspections, but also deeper work involving a lot of manual labor and parts. Wayne and his team are consistently communicative, my vehicle has continued to run well, and I feel that I can trust I'm getting the right information from them. All of this makes coming back for more business worth it for me, and this feels somewhat rare for an auto shop.

Fast and efficient! Be sure to schedule an appointment instead of driving in. Scheduled…read moreappointments get priority! The staff was friendly and quick to complete my oil change and inspection. I needed a few bulbs replaced- which they did for free. Great place!

If you're thinking about coming to this location or any other Jiffy Lube ...DON'T!…read more I brought my car in to get a *quick* oil change as I had a Groupon I had received for Father's Day...the Groupon included an oil change, window treatment and tire rotation (keep in mind, my cars tires cannot be rotated as the rear wheels are larger than the front.) After waiting for well over an HOUR, when I was finally being rung up the associate had no idea what he was doing and proceeded to tell me my total was $54.00...after I asked how was that possible as the Groupon was a $89.00 value...he told me "yeah, I don't know...that's just what the computer is saying". I then had to ask for the Manager and he was able to ring me up correctly. With all that being said, that isn't even the worst part!!! Once I was FINALLY able to get my keys to leave (again, after waiting for over an hour), As I put my car into gear to leave, my car would not go...I pressed the accelerator and my car would not go forward... Long story short, WHY I DO NOT KNOW but they still rotated my tires even though they cant be rotated because they're CLEARLY a different size from the front to the back...they then had to put the tires back on correctly and as a result, the front brake calipers have a wonderful scrap on each side now. To make matters worse, the manager's excuse to me was "well im just a one man show today. If you bring the car back in the future, we can "try" to do something for you" ARE YOU KIDDING ME!? SMH!!! This was by far THE worst Jiffy Lube experience I have ever encountered and as a result I will NEVER bring my vehicle to this location or ANY other location ever again! I will recommend my friends and family do the same. This was absolutely unacceptable and I hope no one else ever has to deal with this level of piss poor customer service and lack of expertise.

They changed my oil but demanded I get expensive tire rotation. They also reset my radio stations,…read morechanged the power locks, and I had to ask three times for a sticker showing the time for my next oil change. Beware this location.

Good service. They do their jobs well and repair the problems. Only downside is the high labor cost…read moreand very high price for parts. $300 dollars for a third brake lamp? And $60 for labor? I can get a third brake lamp off of amazon for $25 bucks and the labor? I'm pretty sure it's not that exhausting to just replace a third brake lamp. Anyways good service I guess.

I have used Bon Air BP for many years, when Doug Van Ness (I think that's right) was operating it,…read moreas well as after he passed away. Never have I had a complaint, and always the work done was the best I could possibly hope. I recommend this service station highly for its products as well as its services. Bob McEachern