I cannot say enough good things about Jay and the team at Elliott Automotive. I brought my car in…read morewith a highly unusual, high-stakes issue-my serpentine belt had actually been sucked directly into the oil pan. It was an incredibly complex and stressful job, but despite having a shop full of other customers and high demand, Jay treated my vehicle as a top priority. What sets Jay apart is his absolute refusal to cut corners. I know for a fact that another mechanic likely would have given up, or offered a quick, subpar patch job that would have ruined the long-term driving experience. Jay took the extensive time required to properly diagnose the root problem and meticulously resolve it so the car drives perfectly.To top it all off, he was incredibly fair on the final price, even knowing how much extra labor and stress went into this repair. If you want an honest, brilliant mechanic who genuinely cares about the safety and performance of your vehicle, go see Jay at Elliott Automotive. They have earned my customer loyalty for life!

I am disappointed at how I was received by Kit. It was jarring and strikingly unprofessional…read more Redirections such as "I think we got off on the wrong foot" and "I am not making any statements on your character, I am making an 'i' statement" were repeatedly unsuccessful. Again this is someone whose shirt i complimented, with whom both of us had been cordial, but could not be talked into a calm state. All of this because i leveled with him and expressed nebulously aimed frustration over a job that didn't last for the drive home, as the explanation for why i was asking for a redo. I asked him, "i mean objectively, you can understand why I would expect it to last till i reached home two miles away?". His rumination on the phrase "i felt ripped off" in response to the crashwrap beginning to peel off 0.5 miles from the facility was self-driven. That being said, why even recommend this as a temporary fix if I can't drive home with it? I would've liked it done right the first time and that's fair to express. We don't have to agree or see eye to eye and it's his right to feel I'm overly difficult. It was suggested that I should've cleaned my car first, not that they should've wiped it down the first time before applying wrap. (The car wasn't in the shop to have any crashwrap applied, so why would I have wiped it?) Ultimately I paid $104 to get an issue diagnosed and temporary tape put on the sunroof. I'm frustrated that I'm out $100 and the issue is not any closer to being fixed. The technician himself was amiable and communicative and the owner is also a pleasant man to work with. That being said this experience has burnt this spot for me. Having a disagreeable person work for you isn't a dealbreaker but maybe don't place him front of house.

This is a family owned business. The original owner, Raymond Scott, passed away in 2010, after…read moremany many years of automobile repair for everyone in Shockoe Bottom. Lewis Scott, his son is the owner now, and learned his trade having grown up repairing cars and trucks , etc. along with his three brothers. These people are fairly priced, they do excellent work that you can count on. Call ahead always. Because they are so busy! Also while visiting there, you will notice that this is a 100+ year old building, that was a stable in the early 1900's. The brick walls still have the partitions that show where each stall was. I know this family very well, because I am Lewis's older sister. You can trust my family to treat you right. ~Peggy Scott Edwards

Stopped by early to get a state inspection. The guy was friendly and quick. Even with a few ahead…read moreof me, I was in and out in 30 mins. Definitely recommend this place for state inspections.

if I could give MORE stars I WOULD! Just yesterday afternoon Thanksgiving Holiday weekend) I was…read moreout of town, driving north on I-95 about 20 miles south of Richmond when I got dashboard msg warning me of engine overheating & to idle engine immediately! Close to my overnight destination, I managed to 'limp' car there after a couple cycling stops for engine to cool. at 81 years old I became veryworries & anxious about what to do! Once i found & contacted Malcolm, he agreed to come out right away - in the dark, and in freezing temperature to help me out. And INDEED he did! He was able to identify the problem, fix it, & do a couple tests to make sure. He was truly a GODSEND. And this guy KNOWS his stuff! His fee was reasonable & fair - a great value. I HIGHLY recommend him!!!

If you need an honest mechanic in town, you need to call Mr. Kweleme. My vehicle wasn't feeling…read morethe same after it was serviced. I had it looked at by three different mechanics in Richmond area. All gave me a list of things that needs replaced. Each one's list was different things to be replaced. None of their suggestions sounded right to me. After looking on Yelp I found Mr. Kweleme. Mr. Kweleme replaced two of my vehicle's spark plugs and changed the engine oil and it fixed the issue. I also asked his opinion on the other things mentioned by the previous mechanics, and except one thing, everything else that was told by other mechanics was not necessary. Mr. Kweleme confirmed those parts are in good condition and explained why he thinks they need no replacement. I think Mr. Kweleme is also charges resonably. Thank you Mr. Kweleme!

The team at Broad Street Auto always are able to get me in and out and work with my schedule…read more They've been upfront and honest about the needed work and what isn't needed. Their hard work, honesty, and integrity are the reasons I keep coming back. 10 out of 10, highly recommend!

They are very fast, my auto inspection took just 20 minutes!…read more Thank you for quick service! And a very friendly staff!

Fixed up my vehicle at a decent price after another garage refused to service it because it was…read moregoing to be difficult (lots of rust as my vehicle has seen many northeastern winters). Paradise garage will be my first phone call next time.

Finding an honest auto repair place is like finding an honest politician these days. I am…read moreincredibly glad to say that Paradise Garage is the needle in a haystack in that regard. I went to Paradise Garage twice, once because I needed oil badly for my car (it burns oil occasionally, necessitating refills) and another time for an inspection. When I went for the oil, they happily gave it to me AT COST and without delay, leaving me stunned at their incredible generosity. I made sure to give my inspection business to them as well, and they were quick and efficient about it. In the past, I would usually go to Merchant's knowing I would be price-gouged and given unnecessary service. Now that I have Paradise Garage on my radar, suddenly the prospect of auto repair doesn't seem so bad anymore.

There is a reason they have so many positive reviews! They thoroughly looked over my 2014 car and…read moretold what I needed, what I could do without and what I absolutely did not need. They explained things in a way that made sense without sounding condescending. Highly recommend if you're looking for a place that will tell you what you need and do not need.

they tried to charge me almost a grand for a part that costs a little over $100, and that's before…read morecost of labor or anything. would not recommend.

Thse folks were nice, but they only filled up 1/4 of the oil needed for the oil change I paid for…read more Then they pitched me an inspection and I thought, why not, and they billed me $1000 over the cost of the needed repairs that I later got at a Honda dealership. I appreciate that the dealer may have access to Honda parts at a lower cost, but then the Honda place informed me that I had almost NO oil after I paid for an oil change less than one week before. At best negligent, at worst a grift.

Very nice, accommodating, fair priced and very clean and nice. This is a new Midas location. Would…read morerecommend.

I got my car inspected at Turner's and had a very positive experience. It was quick, affordable,…read moreand they gave me everything I needed. The waiting area was very pleasant as well. Couldn't recommend more!

went there to get a belt changed. they told me they put on the belt and that it needs engine repair…read morefor 4-5k. i said no and when i got the car back the belt wasnt even on it. i called and asked if they even put it on, and they said they put it on but took it off later. when i asked why, they had no good reason and got rude and angry with me over the phone. according to my photos i took before dropping it off, looks like they didnt touch a single thing related to the belt, didnt even touch the screws. so they lied about putting the belt on, tried to say i needed an engine repair/swap, and then charged me $165 for doing nothing. i went to another shop and said its probably just a belt issue or AC issue, but if they were to do an engine swap or repair it wouldnt be over 2k anyway. theyll boldface lie to your face and get angry when caught in the act, avoid at all costs

Great customer service! Was able to get tires to shop next day and mount them. Lower price that was…read morequoted by other shop. Will definitely get more tires from them!

Great service, fair prices, quick work. friendly staff …read more I have had my last three sets of tires from Vondelehr installation was quick and service impeccable as always. they also do tire patching, suspension work, alignments and more. Would recommend them to anyone needing tires.

I can always count on Blaise to do whatever he can to get me in & help me with my unfortunate car…read moretroubles. Any time someone asks for a mechanic in Richmond I point them this way, and I will continue to come to this place as long as I'm living here. Affordable, fast, efficient ‼

Excellent place. I'm always able to get in within a timely manner, staff work quickly and are super…read morefriendly. Prices are reasonable.