Once again On the Road Again Rv in Payson has helped us with our RV…read more Our rig turned off as we were driving up the hill to Payson. We were able to get it started with our generator, but needed someone with Rv knowledge to let us know what was wrong before we were all the way to our campsite. They had us come directly in and diagnosed the problem. It was a bad alternator. They referred us to another location that did that type of repair, assuring us that we were ok to continue on our vacation using our generator until we had time to do the repair. Thank you Brian for the excellent service and always great Payson hospitality!

Brian was great. We were traveling through Payson, Arizona in our RV. We went to bed and…read moreeverything seemed fine. We woke up the next day without and house power. We couldn't leave because we couldn't move the slides in. No bueno! It is still kind of a mystery, but Brian did get us ON THE ROAD AGAIN! Thanks Brian!

We had a true emergency with our RV while traveling from out of state. Our trailer stabilizers were…read morestuck and wouldn't detach from our truck, threatening to derail our entire vacation. I called and spoke with Ali, who immediately told us to bring it in. From that first conversation to the end of the service, the entire team was outstanding. They went well above and beyond locating a hard-to-find part hours away and doing whatever it took to get us back on the road quickly. Thanks to their expertise, quick thinking, and incredible dedication, we were able to continue our vacation without missing a beat. The level of customer service was exceptional, and the pricing for an emergency service especially considering how far they were willing to go was more than fair. You truly saved our trip. Thank you so much for everything you did. You've earned a loyal customer for life!

The quality and timeliness of the work were good, but the company's accountability and customer…read moreservice were disappointing. While my RV was being serviced, the battery disconnect switch was left in the "on" position, which caused the battery to die. Mistakes happen, and I understand that. One employee even apologized and acknowledged that the switch should have been turned off. However, the service advisor made no effort to correct the issue after it was confirmed that the battery would no longer hold a charge. Instead, she offered to sell me a replacement battery and still charge me labor for the installation. She also stated that I was lucky she was not charging me simply to test the battery, because according to her, the company charges for everything -- even basic battery testing. We spent a lot of money on our repairs so it is really disappointing that they could not offer any solutions for their mistake. In the end, it is not right that they made the mistake of leaving the switch on, and I was expected to pay the full cost of a battery and the "labor" to fix it. (For those that are wondering, the batteries health and performance were great when I brought it in). In the end, the experience left me with little confidence in the company's accountability or commitment to customer service.

Great find, took great care of our RV while installing Starlink. Took care of a few extra necessary…read moreissues while there. Great service, great prices, thanks Pete ~ definitely going to spread the word

Bought a used travel trailer from Pete sight unseen and traveled the 400 miles in 116 degree heat…read moreto complete the deal. It was a great experience and we couldn't be happier with the purchase. He gave us a great deal and the trailer was just as described. He made the process very easy and had the trailer all set up for our first two nights stay in Sedona prior to our trip home. I highly recommend Pete and the Main Street RV team for your next RV purchase. They really know how to put the customer first!

Great people. We had a few hiccups on our RV…read more The staff was on it fast. Excellent staff always in touch. We highly recommend little dealers little prices. They live up to their name. Thank you for everything. Happy Trails for sure when you buy your RV. Thanks, STEVE, MIKE, and STAFF

Took my father-in-law to look at a used truck camper. I knew more about the camper than the…read moresalesman. We wanted to open the awnings on it but did not know how...and neither did the salesman and everytime we asked how something worked he just stood there offering no help, saying "I don't know". Then they wanted us to pay there asking price! We did all the work. We bought a camper from someone else. Their loss my father-in-law had cash ready to buy, I will not go back and I will not recommend.

We stayed here for 3 nights on our way through town. We figured it had everything we needed to stay…read morefor a short time. It was a great RV park! Everyone was friendly and kind, it was clean, and it looked like there were plenty of activities going on while we were there. They had a happy hour and band playing at the pool the first night we were there, it was pretty packed with people singing, dancing, drinking and eating, looked like fun! We would totally stay there again.

Bought our first RV from them. Have to say I was extremely pleased with the way we were treated the…read morewhole way through. My wife and I never felt pressured, and they even told us several times they don't want to sell us something we don't want. They have a really good multi-step process that allows you plenty of time to inspect, and they will fix ANY little nit pick thing you can come up with. Not only did they fix our list, but went above and beyond when they found a couple of other things that we missed. I WILL buy from them again someday. 5-star experience all the way.

We inquired about an A-Class they had on consignment. Excellent detail, information shared and…read morequestions answered immediately including follow up call to see if we had other questions. No hard sell, they're genuine and extremely knowledgeable about RV's. Wouldn't hesitate to recommend them or buy-sell with them.

We are very grateful for the purchase of a Tiffin Allegro. We dealt with Tom, who was informative,…read morehelpful and made sure that all promises were delivered. What a rarity in this day and age! It is a family owned business and you can tell that they take great pride in what they do. We appreciated his honesty in all of our concerns and he answered every question without pause. It is one of the best experiences that we have ever had with any major purchase. Thank you Tom!

Terrible place beware this place is horrible at everything they do. You get the run around and…read morenever an answer. They're pretty good at the shuffle sales farming techniques to lure you in for the for the Kill, Buyer Beware, Seller Beware.... This RV has been sold for months but they leave it to lure you in and BOOM, they got your information...

Saw some campers online but weren't on -site when went down. Walked around the lot and didn't see…read morea soul. When we walked to our truck, someone came out. Salesman said told us that we'll have a hard time finding a camper in our price range. Wasn't too interested in selling us a travel trailer in $30k range.

What an amazing experience we had with your team. as a first time RV life purchase we were very…read moreunprepared for this!!, but the La mesa RV team in Mesa AZ took us under there wing and helped us, and continue to help us even after the purchase!! Thank you Cameron Snyder!!

I am a very satisfied that I found another rv from La Mesa RV. Customer service at this place is…read morejust amazing, especially the customer liaison Mike at the delivery. He was very knowledgeable, courteous, and very patient with us. The finance department was a breeze to go through, unlike other dealerships. Also Mickey at sales was amazing at showing the vehicle to us when we first enter the sales event. Overall every one of the staff was just incredible with talents and knowledge of the products they were representing. Thank you La Mesa RV for make our experience with your organization very POSITIVE and enriched our senses on what a real Exquisite Customer Experience is all about.

I'm a senior citizen who has used Galpin Ford Lincoln (Dewey) since moving to the area in 2023, for…read moremy 2019 Lincoln MKC. I have probably come in contact with all their service, and front office employees. I can't say enough about how well I was treated, and the competence of their people. I would recommend this business for all automotive needs.

I don't even know where to begin. We brought our 2017 Ford Focus in for two recalls after buying it…read morein December and receiving notices in March. I spoke with Larry on March 16 and dropped the car off March 17. Right away, Larry was rude--chastising me for not bringing it in sooner, despite us just getting the recall notice. He also made inaccurate claims about our brakes just by looking at the car, clearly assuming I didn't know better. My husband and father are mechanics, and I have extensive experience working on cars myself. We only came in because recalls are fully covered. We were told the repair would take about a week to a week and a half, but they had our car for 20 days (March 17-April 6). No one suggested ordering parts ahead of time to reduce downtime. Communication was extremely poor--I had to call multiple times for updates, and Larry often said he'd call back but never did. After 16 days, they finally called (the only time they initiated contact) claiming the engine cover was cracked and would cost $400. The photo showed no oxidation or debris, indicating it likely cracked during service. The manager confirmed bolts in that area were removed and torqued. I pushed back, stating I wouldn't pay for damage likely caused by their mechanic, and said I'd escalate to Ford Corporate. They eventually covered it. The manager also acknowledged they usually order specialty tools before taking vehicles, which clearly didn't happen here. I raised concerns about the delay and lack of communication--he apologized and said he'd address it with Larry. They offered a rental, but I would've had to drive to Prescott and put down a $200 credit card deposit. I don't use credit cards, and while another location suggested using their business card, this dealership refused. We ended up sharing one car for the entire time. We were told at one point the car would be ready the next day, but delays continued (first a broken bolt, then the engine cover). We finally got the car back April 6--20 days later. Overall, the biggest issues were poor communication, lack of accountability, and Larry's rude behavior. We were considering buying a Ford truck (we pay cash and just bought a ranch), but after this experience, we will never buy a Ford again--mainly because this is the only dealership within 50+ miles and we refuse to deal with them. I would not recommend this dealership--or any Galpin Ford location. I documented all conversations from March 16-April 6 and will be advising others to avoid them.