Buyer beware. I purchased a vehicle for 12,000 dollars. Eleven days later 2 reputable local Payson…read moreAuto specialist broke the bad news I need a replacement engine that will cost me 12,000 dollars. Tracey offered no apology...only how it was MY fault it overheats. Both auto specialist advised a " pre- existing" flaw. You may ask yourself how a dealer and "car-man of 30 years ( Mr. Elohim) was clueless of a very detailed issue. What are the odds? My refund was denied. It was 45 miles over 500 contractual miles. 50 of which were test driven by the auto shop. Yep that's how Tracey Elohim rolls. I have facts and future depositions. Contact the BBB...AZ attorney General and the Payson Chamber of commerce and Association of car dealers. Run...do not walk from this establishment.

Tracy and his team were fantastic. They bent over backwards to make every step quick and easy. Got…read morea great vehicle! Great car buying experience.

Can't speak for the entire dealership, but I'd recommend avoiding a salesperson named Jerriko based…read moreon my experience. From the beginning, I made it clear I wanted no surprises, and he agreed. I specifically asked for photos and videos of a car I've been trying to find for about three years, but despite multiple requests, I didn't receive them. He told me that buying a plane ticket to come see the car would effectively reserve it. Based on that, I purchased a ticket. After that, I couldn't get a response from him. When I finally called the dealership directly, I was told the car had already been sold to someone else. That left me with a plane ticket and no car to look at. Just sharing my experience so others can make informed decisions.

When you are in the market for a classic/muscle or specialty pre-owned vehicle you want to deal…read morewith people who are genuinely honest and transparent and love what they do. Look no further than Choice Auto and Trucks. I had been searching for a 1965 Mercury like this one for some time and found it here. From the very first call, Jerriko was courteous, friendly, and professional -- he answered every question thoroughly and gave me all the details I needed without any runaround. No high-pressure sales tactics here . Mike was equally great to work with throughout the process. Just good guys that do what they say and pick up the phone and answer emails and texts even after hours. In the world of pre-owned cars, that kind of straight-dealing, no-pressure experience is rare. These guys are rare gems and you can buy with 100 percent confidence, even sight unseen. As you can see with all of the other 5 star reviews from honest, actual car buyers not window shoppers. I am out of state and bought the car based on the very thorough details, info, videos and pictures they sent me. I am very knowledgeable about this model, having owned one in the past, so I know what to look for. If you are looking at a vehicle at Choice, you can rest assured that they are top-notch, no games, no gimmicks, no stories. This was my first purchase from Choice and wont me my last. I bought the car strictly online, and this was one of the best car-buying experiences I have had. You can't go wrong buying from Choice(Arizona Muscle Cars)! I made the decision, and I pulled the trigger on the beautiful 1965 Mercury Parklane they had. I purchased it with a wire transfer at 3:02 PM AZ time on April 23rd -- I can provide proof of my purchase(I provided this bit of info to clear up any confusion for readers regarding that 1-star guy did not make ANY deposit, have ANY receipts, or provide ANY verifiable proof that he secured anything, other than his word (prior... to me buying the car.) In Car Sales, as in any business, a potential sale is not secured without a deposit. Expressing interest, no matter how sincere, does not constitute a hold, a commitment, or a purchase. That is true and has been true at every dealer in the US since the dawn of time. Your indecisiveness does not warrant nor is it equal to the review you left. Men who make decisions and commit get the cars they want; others leave 1-star reviews. Once MY car gets delivered, I will update with some delivery photos by me the owner. Update. Car received, looks great, runs even better. From what I have discovered, this car was bought and owned by the same family. Car was in storage, climate-controlled, and on jacks for about 20 plus years. The "brand new" unused tires were manufactured in 1996, and forgotten documents on the rear seat carpet detail the status and service done in the 1990s. Information I received from people with knowledge about the car stated that the 40,000 miles on the odometer are in fact the original miles and not rolled. One hell of a "barn" find.

Becky, John, Todd went way beyond what was required to find me a car that would meet my unique…read moreneeds. I am so appreciative of their assistance. I love my new workhorse SUV. thank You. Brenda.

Great service. Started right on time, I got checked in right at my appointment time, all planned…read morework was explained. Completed as scheduled and the bill was as explained. Vehicle was even washed, a very old school service. I'll use them again as service is needed.

I was in Payson for a meeting and noticed a skid plate under my vehicle dragging when I stopped for…read moregas. Facing a 90 mile drive home and not wanting to drag this piece all the way I called the team at Coyote. They saw me right away, fixed the problem and had me on my way in less than 15 minutes. That is the kind of service that means a lot more than just a repair. They wouldn't accept any payment and had me on my way. I believe in taking care of people who take care of you so if you're in Payson and need repair, give these guys a shot.

I am a 70 year old geezer with a 1995 Jeep Wrangler 186,000 rough miles. Took it in for tires. Had…read moresome issues with it running bad and a couple other things. it has never ran as good as it does now they didn't charge me anything to fix how it was running. Any other place would've stuck me with a complete tuneup. I have all the confidence in Dan and Dave and their guys. They have always been very fair with me. I definitely recommend them. Dennis S.

Brought my F-150 into Steve Coury Ford after I started hearing a noise in the front end. I was…read moreexpecting to have to leave it there for a few days, but they were able to get it looked at pretty quickly. Matt called me and explained what they found before doing anything which I appreciated. Ended up being a fairly simple repair and they had me back on the road the same day. Good experience overall and I'll use them again.

I purchased a used vehicle here, but they failed to deliver the title within 30 days per AZ…read morestatutes. For anyone in a similar position, unable to obtain or clear the title after trade-in or purchase, know that licensed Arizona auto dealers are required by ADOT to maintain a Surety Bond. This dealership's bond provider is CNASurety. If you have an unfulfilled contract or title issue, you can file a direct financial claim for your loss against their bond (#62362754) to expedite resolution.

Landon was super nice! Great experience! Good wash, free…read morevacuums, and rags. Car looks great.

A really nice and clean car wash. I think it is better than the one I have a subscription to back…read morehome as it has a much better rinse and there wasn't the usual soapy leftovers everywhere. The dry cycle doesn't cut it though so more wiping, but at least without the soap. It also has air-blasters which are great for getting dust out of the interior vents, cracks and crevices - kudos!

The exact opposite of the reputation used car salesman have. Honest, showed me what was available…read morein my price range without any pressure or upsell. He spent time talking about the advantages of each car and the next day I drove out with the perfect car! Btw... The movie Used Cars, with Kurt Russell, was filmed in Mesa in 1980. Goldie's is sooooo much the opposite. :-)

After a major accident that totaled my car, I found myself back on the market for my next vehicle…read morepurchase. I was very leary of purchasing pre-owned as I have heard so many horror car buying stories of shady salesman, selling faulty vehicles and lacking clarity about the true vehicle condition, so I started my research. It took me close to a month of research, before I found a preowned dealership that still honored integrity. I knew the cars I was interested in and found my way to Goldie's. I was working with another dealership, as I had been pre-approved, but let me tell you what made the difference.. the service at Goldie's ! Through text and email, John, my sales-friend, (I call him) was so relatable and communicative. Walking in I have to admit is pretty cool, in the show room they had a old school IMMACULATE Corvette, a skew ball machine, and arcade games it felt unlike any other dealership I had walked in. The owners son greeted me and asked if I needed anything and to let him know if I did! He was the sweetest teenager. When they say Goldie's is a family business they really mean it ! I was working with John and let me tell you he was so transparent and honest it was like a breath of fresh air. I had considered other vehicles they had but he talked me through the maintenance cost, resale value and common mechanical issues each of the cars I had considered. Once I settled on a vehicle he was able to check for me the maintenance records as well as reviewed the carfax report with me. When I took the car for a test drive he told me to take my time get to know the car and make sure it was right for me. I never felt pressured to purchase. I was having a horrible time in dealing with the insurance payout of my previous vehicle and John was very empathetic in understanding my situation. He had set expectations before I came that with the insurance payout being delayed I may not be able to take the vehicle the vehicle home. I was thrilled with the no pressure atmosphere, and just came to take a look at the vehicle in person, with zero expectation to buy. John and his manager worked magic. I did in fact decide to purchase my vehicle and was able to take it home, there is a small cosmetic issue that I requested to have repaired and he called immediately and got the approval to get it taken care of. I'll be returning later this week to have that completed. I'll keep you guys posted after the service appointment. I had a great experience and I feel I got a good deal on my vehicle and, I felt like my business was valued, my concerns were heard and they've made a lifelong customer out of me ! Special thanks to Goldie's and super special thanks to John!

I had a great experience purchasing a vehicle from Street of Dreams. Liston and Tom are easy going,…read moreinformative and they have sweet doggies that hang out in the store. I sent a wire for payment and it was delayed but with an okay by "the boss" I was trusted to take the vehicle before it was received. I appreciated their kindness and patience. Great experience all round!

Came looking for a low mile Cadillac DTS. Found exactly what was advertised. ZERO pressure. Tom was…read morevery helpful. Liston was too.

Easily the best experience I have had at a car dealership to date. The whole staff was…read moreaccommodating and our sales guy Anthony was great to work with. We will definitely be referring friends here and will work with them in the future if we are looking for something special! Found a 2021 Audi TT RS here which I could not find anywhere else in AZ.

I had such an amazing experience at Car Land! Julian helped me purchase my new Mazda CX-5 and made…read morethe entire process so easy and exciting. He was super helpful, patient, knowledgeable, and made sure I felt comfortable with everything before leaving. I absolutely LOVE my new car and couldn't have asked for a better experience. If you're looking for a new car, definitely go see Julian at Car Land! Highly recommend!!

I would not have even given them a 1 star! We reserved a car…read morea month in advance, but when we arrived at the Tallahassee airport, after a very long flight, they had no car for us. As if that wasn't enough, we were told that it could be a 2 to 3 hour or longer wait because there were 3 others ahead of us waiting for their cars as well. They had no explanation as to why they had no cars, just an "I'm sorry but you'll just have to wait." Why even bother making a reservation? After standing in line for almost an hour, we were finally able to get a car at another agency and at more than twice the cost. I will never do business with Hertz again.

Made a call for a day rental, talked about a price for a car at $192. Agree to a $200 deposit…read more Get a call back moments later, told there was a mistake and the rental jumps $28. They can't do anything about it. The computer won't let them make any adjustments. They can't honor the price we discussed on the phone. Ask to speak with a manager. They send us to the website instead to see that the price is fixed. Of course the price is fixed. We as customers can't bypass the system to get the price we discussed. I'm just upset that they would not honor the price we discussed on the phone. They won't own the mistake, be it man or machine. So if you do business you may have to pay for errors on their end.