I saw Dr. Briskin last year for minor foot pain. The appointment itself was fine, he recommended physical therapy and custom orthotics. Since my insurance covers one pair of orthotics every two years I agreed. A coworker in the same union with the exact same insurance plan had previously received full coverage for orthotics through this office, so I had no reason to expect an issue. When I received my bill, the orthotics were not fully covered. I first contacted my insurance company to verify my benefits, and they confirmed my coverage. I then contacted the billing department, where I was told they would reach out to my insurance. Instead, I continued receiving the same bill with no explanation. This cycle went on for a year. Believing it was a coding issue, I began calling the doctor's office directly because I needed the claim corrected and resubmitted. I left multiple messages and eventually spoke with a medical assistant who said they would look into it. The only result was another bill for the exact same amount. After that, every time I called the office and specifically asked to speak with the medical assistant, I was transferred to billing instead. Eventually, the office stopped taking my calls altogether. The only callback I received was from someone in billing who was extremely rude and repeatedly insisted the balance was my responsibility. He eventually suggested a three-way call with my insurance company. During that call, my insurance representative stated that the claim contained coding errors and that additional information from the doctor's office was needed for the claim to be processed correctly. They even commented that the coding "made no sense." Because billing could not correct the medical coding, both the billing representative and my insurance company instructed me to contact the doctor's office. Unfortunately, the office has continued to ignore my calls and messages. It has now been weeks without any response. When I contacted my insurance again to ask how to file a complaint, I was told I would need to appeal the claim, but I was now outside the 180-day appeal window and would probably be denied. They also informed me they had no record of the billing department ever contacting them, despite my being repeatedly told that they would. While my appointment with Dr. Briskin itself was uneventful, the complete lack of follow-up, poor communication, refusal to address what appears to be a coding error, and the dismissive treatment from the office and billing departments have been beyond frustrating. What should have been a simple billing correction turned into a year-long ordeal where I was repeatedly ignored, passed around, and left to fix a problem that was not of my making. The fact that the office allowed this situation to drag on for so long, then stopped responding entirely, is completely unacceptable. I have never experienced this level of disregard from a medical office before. A practice should not only provide care during an appointment but also take responsibility when issues arise afterward. Instead, I was left feeling dismissed and abandoned over a problem their own billing process created. I sincerely hope others think twice before trusting this office. No patient should have to spend over a year fighting just to get a simple insurance issue corrected. This has been an incredibly stressful and exhausting experience, and I would not recommend this practice to anyone. read more

Over the past years Dr. Briskin has treated my Planter Fascists. I have always received the inserts that I needed. This last visit, I was told by his office staff that my insurance would not pay for them. Now I have always had the same insurance, so I contacted my insurance company and they said the lady in the office put down the wrong code and to have her change it. I tried calling his office several times and they would not speak to me. I had the insurance people call instead, and the lady would not take their call. Bottom line now I am going to find a new Podiatrist. So sad, because I really like this doctor. Dr. Briskin's office staff is inefficient. Penny L. read more

Went in for a broken foot and Dr Briskin was amazing... By far one of my top five favorite doctors and that's saying a lot for me as I don't go to doctors very often... Wonderful bedside manner, highly educated and informative and really cares about his patience. Thank you for being so wonderful and please don't retire soon... many thanks to Dr Briskin and his entire staff, if I could get a higher rating than five stars I would! read more

Amazing. Spectacular. Diligent. Compassionate. Sincere. Very nice (and funny -- no really). I race motorcycles and ski aggressively; have seen many an orthopeadic surgeon in my life. I crashed a motorcyle and broke a bunch of bones. Had surgery to repair a tibial plateau fracture. Had physical therapy to repair my torn shoulder. Had a cast on left wrist and thumb. And then I needed to fix my big right toe (broken and dislocated and the joint was basically gone). Went to see Dr. Gary Briskin. We discussed options and I elected to have the toe fused. Had surgery one week later. He and Dr. Hoda Naei are arguably the best doctors I've ever had. Hard Stop. The surgery was uneventful. Everything ran on time. Everyone was super pleasant. And I was home in a couple of hours. Had a few follow up visits post surgery; each one was super easy and never really waited more than a few mintues. Fast forward 6 weeks later; all better!! NO pain. ZERO.. Back to "normal" life and off to the motorcycle track. Yeah, I'm not that bright. I'm not sure that I could give this office higher praises. PHENOMENAL EXPERIENCE! read more

Today I saw Gary Briskin and wanted to take the time to write this review... I found him extremely knowledgeable .I was given plenty of time, he explained everything fully . I felt incredibly confident in him as a doctor. Also such a warm friendly manner ... I wish there were more like him!! Can't rate him highly enough .. read more

I had an issue where my toenails were growing backwards and causing me pain. During my first visit, Dr. Briskin spent about 3 minutes to look at my toes, determined it was a toe fungus and prescribed fungal medication. He asked me to come back in 4 weeks. During the 2nd visit, he spent about 3 minutes to look at my toes, said there was nothing to do since the medication takes 6 months to show results. So why did I need to see him in 4 weeks and pay for an office visit??? Fast forward 6 months, and there is no change to my toenails or the pain. I then made an appointment with a podiatrist at UCLA, who took a clipping of the toenail to send to a lab to test for the type of fungus so he could prescribe the right medication. This makes so much more medical sense than a quick visual that Dr. Briskin did. I feel like I wasted 6 months of enduring the pain and money for the 2 office visit. And on top of all that, the office staff is very unfriendly. The calls are routed to an India call center but I had an insurance issue and wanted to speak to the office manager, who then scolded me for not going through the call center agent. Whatever!! read more

Over the past several years Dr. Briskin has treated several different podiatry related problems I have had and has resolved each condition swiftly and compassionately. My most recent experience was not being able to find a comfortable walking shoe for the longest time which prevented me from enjoying long walks. He was quick to diagnose my problem and resolved it to where I am back walking my 3 miles at a time! I am impressed with Dr. Briskin's knowledge and have all the confidence in him as well as enjoying his cheerful ways. This is one great doctor! Dianne C. read more

First they took credit card before seeing dr, I cut foot with slight tendon damage in one toe. Took ultra sound, gave me boot which he said I didn't need to wear it to work and didn't say it would cost $350 up front. NEVER did use boot. Waste of money when I did have insurance he charged my credit card read more

It has been 8 weeks since my bunion and second toe arthritis correction surgery with Dr. Briskin. I am very happy with the results, very little pain and my foot look great. Dr. Briskin is an excellent and knowledgeable surgeon, who listens to my concerns and answers all my questions, he is kind and encourage me regarding my foot recovery.  His team are very helpful and always make me feel welcome.  Cheli ,Jessica, Erica, Erique, and Valeria, I can also talk to a life person any time.24/7 if I had a question or wanted to change appointments. I highly recommend Dr. Briskin for any foot problem or surgery. read more

Dr. Briskin removed a neuroma secondary to a ORIF with 16 screws. I am beyond pleased with the results at four weeks and two days out.

Let me start my review by saying "I might be the worst patient ever". I've never sustained a serious injury, I've passed out just having blood taken, I'm unable to wear a cast due to panic attacks / claustrophobia, and the thought of surgery is overwhelming to say the least. I sustained an acute fracture to the 5th metatarsal in my left foot playing basketball. It is a pretty gnarly break that for most patients would result in surgery. A friend of the family recommended Dr Briskin. His office staff was very helpful and the Doctor was wonderful. He spent a good amount of time with me and answered all of questions. He took additional xrays and listened to all of my concerns. He put together a treatment plan based on my specific needs as a patient. His demeanor was calming, understanding and compassionate. I highly recommend Dr Briskin. Additionally, his colleague Dr Redkar (whom I saw when Dr Briskin was out of town) also was very helpful. read more

I hate to have to write this review but I am at my wits end. I have called at least 6 times over the course of two months trying to resolve an issue. This is not a review of the doctor as I have not had surgery and because of the ineptitude of the office staff, I doubt that I will schedule surgery there. Two months ago I saw the doctor for a consult. I ordered metal shoe inserts which help to alleviate the pain I experience when walking. He said he would order them but I never received them. I have been following up for two months and have spent so much time calling this office, getting the call center, leaving messages and have even spoken directly with the office staff about this to no avail. One person on staff told me that the inserts were already in my shoes and I just didn't know it! Ridiculous! At this point, I've given up. I'll just look elsewhere because they can't seem to handle a simple request and follow up to resolve this issue and provide the pain relief I need. Incredibly frustrating. read more

Always long waits before seeing him sometimes approaching an hour Minimal exam given even with specific complaints that was never fully addressed or evaluated Did not check my circulation or sensitivity even though I am a diabetic read more

Until Monday 8/1/16, my experience was positive. The only care I had was to treat my most persistent plantar warts. I unfortunately slid forward into a cement step fracturing my big toe of my right foot. I had x-rays taken at a local Urgent Care. the doctor told me I had a severe fracture and taped it to my next toe. It hurt like crazy and worried me. I knew I needed to see my podiatrist specialist. I looked at the web site and wanted to schedule an appointment. I knew I needed to see the doctor the next day. I found the pop up box at the bottom of the web site and requested help through the text box. Steven is the Internet Patient Liaison who responded to me on Sunday evening. He sent me detailed arrangements for my visit to the office on Monday. That is great patient care. I'm so sorry for delaying other patients as I was squeezed into a full schedule. Dr. Briskin & his team took great care of me my entire visit. The fracture of the big toe has potential to impact other body parts without this great care. I'm on my way to healing thanks to everyone. He explained all my options and was precise about my part in healing. After 3 weeks on crutches completely non-weight bearing with a knee high boot, I was allowed to walk on the boot for the next 3 weeks. I am now off to PT to strengthen my entire lower leg & regain use of my toe. read more

I saw Dr. Gary Briskin in late July, just a week before my three weeks overseas trip and it was an amazing experience with an excellent professional doctor who has a beautiful, well managed offices and great staff. The doctor was very personal and suggested the least invasive procedure as the first option which worked perfectly and without pain. If you are looking for the BEST, look no further. read more

He is great. Mine wasn't a major time but upon my first visit he did lab work to make sure what ailed me and then prescribed something to make it better. Nice manner too and the staff is great. I went to the Del Aire location and they got me, gave me enough time with the doctor. read more

I saw Gary for Plantar Fasciitis in my right foot. He watched me walk, as I recall he took an x-ray, and then prescribed orthotics. The method that his assistant used to mold the orthotics has been shown to be inadequate, and to me, did not make sense. But that is not my main complaint. He never looked at my feet. That's right. He never actually, physically, looked at my feet. If he had, he might have caught my bunion and neuroma in their early stages, and been able to do something about them. As it was, the orthotics were inadequate (they failed to put my foot in a neutral position), and he fixed nothing. read more

On Tuesday, I went in for an appointment with Dr Briskin. This was for a plantar fascia problem with my right foot. The doctor was pleasant and wrote me a script to see a PT 3X's a week for a month before a return visit to him. I made my first PT appointment for that Thursday. The therapist did her things for my foot and calf and also recommended I get a compounded cream to apply topically. She said to call Dr Briskin and request a script for it and if there were any concerns, to have him contact her. I called that same morning and gave Dr Briskin's receptionist the request, along with the names of the 3 ingredients the PT wanted in the cream. I was told that Dr Briskin would be given the message. I went to my next appt with the PT the next day on Friday. She asked if I had gotten the script. I said that no one had gotten back to me. Since I was going away next week, she recommended that I should call him again. She felt that this salve would really help me, especially with my upcoming trip. I again called his office. I was told that I was being sent to Dr Briskin's assistant. Instead, after being on hold for 15 minutes, the original receptionist came back on the phone. She said that the doctor got my message yesterday and although no one returned my call... his response was that I had to come in for another appointment to get a script. What? I'm not asking for drugs here. Dr Briskin sent me to a PT, another professional, who is requesting and recommending this TOPICAL cream. This makes no sense whatsoever. I will be canceling my follow-up visit with Dr Briskin and his unhelpful staff and finding an office that has customer service.... and makes sense. read more

Very poor job explaining how payment works. They took my credit card right when I got there and charged me the full $319 for x-Ray and appointment. Refused to sent it to insurance first. Spoke with insurance today and they told me the dr overcharged on their services. Seemed very deceptive and dishonest when I was inquiring about payment/insurance options. Also, was given a crappy ankle brace and told to live with the pain. Waste of money for sure read more

Very pleased with the care I received from Dr. Briskin for a very annoying fractured ankle.

Dr. Briskin was very professional. But not inexpensive if you have to pay out-of-pocket. There are better DPM's out there.

Dr Briskin is an excellent doctor with a wonderful bedside manner. He is very smart, highly considerate, kind and gentle.

Went in with some foot pain. Dr. Briskin did my consult, MRI and procedure in one visit, instead of breaking it into 3. And by morning my foot is back to normal. I also suspect that he and a couple staff stayed late to make sure I was in and out in one day. Thank you! read more

I could not be more pleased with the care I received from Dr. Briskin and his staff. I have complete confidence in Dr. Briskin and really appreciated his easy going manner. I have ptsd and doing something as simple as going to the podiatrist can be difficult. Here, I got friendly smiles and actually saw the doctor right on time. And most importantly, I received great care from Dr. Briskin! read more

My dad saw Dr. Briskin. He told me after the appointment how comfortable he felt, and how Dr. Briskin was so personable and genuine. I've not heard him speak about any other medical appointment in this way, and I'm so thankful for the care he received. He was really happy with the way he was treated and the focus he got from Dr. Briskin and your entire team. read more

This is more for the office than the Dr - he was fine, though was very brief with me. But I waited over an hour past my appointment time to then see the Dr for 5 minutes! That was over a year ago, and I just got a bill from the office! Its the first bill I've received! Who sits on a bill for a year! And my flex spending can't be used since the service wasn't for this year. read more

I was thoroughly pleased with the care I received from the Dr. and the office. Easy to get an appt. took my insurance and really spent time with me explaining the issues. I really felt like I got doctor care and was not just rushed out the door after 30 seconds. The recommended treatment helped alleviate the issue to the degree that was expected as I was informed it would not solve the problem 100% but was the preferred first step and my follow up appt was also the same level of service. Thanks for taking care of your patients! read more

I saw Dr. Briskin for foot and ankle pain of which I did not know what could be causing it. He thoroughly examined my foot and ankle and took and X-ray. After careful review he assured me it will get better,. His recommendations helped me tremendously. During treatment I had several questions , he was there to answer all of them. His ofice staff was friendly and extreamly helpful with my request. These people know what they are doing and pleasantly so. If you have foot or ankle problems this is the place to be. read more

I brought my 4 year old son to see Dr Briskin about an ingrown toenail. He made my son feel very safe and explained everything to me well. He was more conservative when determining the next step for my son since he is so young. Thankfully, the doctor's suggested home remedies resulted in a quick nail clipping from the doctor rather than numbing shots and removing part of the nail. My son still talks about dr Briskin. read more

Went to see doctor for first time this afternoon. Waited over an hour and people with appointments 30 minutes earlier still waiting. Office run very poorly, apparent double booking of patients. Left without seeing doctor. read more

Saw Dr. Briskin for neuroma pain. I had the pain for about 1 year and two months secondary to another injury. Dr. Briskin removed it, and 4 weeks out, as good as new. So grateful. Awaiting orthotics for the next phase. Very pleased. read more