Dr.Betsy is the best! She makes you feel so comfortable and calm during your appointment! Would…read moreabsolutely recommend her to anyone who asked! Jill at the front desk is so accommodating and extremely friendly!

I fell and chipped both of my front teeth. They took me in right away even during the Coronavirus…read more One person only in the office at a time. Dr Cole and Tara were awesome. He bonded my teeth and you can't even tell I ever chipped them. I have been a patient for over 20 years and I plan on being a patient for another 20 years. I highly recommend them!

Please please please go here. This is by far the best. It's very clean, they're so nice and…read moreprofessional. As someone who hates the dentist, I don't mind coming here at all. Check them out

Both of my sister in laws got their wisdom teeth removed here and they both agreed it was a…read morehorrible experience and the recovery was brutal, it's expected to be bruised but this bruising was excessive, and postoperative care was not explained we had to google how to take care of them, with one of them she had to get multiple shots to numb her gums cuz they kept missing, and her tongue was numb for more than one day and lost taste for a few days. I personally went to a dentist in Boston and didn't have nearly as bad as an experience

Awfull! Doctor Stela is so unprofessional and ruth, I bring Today my client on appointment with her…read moreto take off tuth, but she refused take my client, men 83 years, just because he is not her patient. This men was taking off his teeth everytime there, but today she refused take eldery man and even did not sorry. Not recomend this clinic. Awfull!

Terrible place. Very rude staff and Doctor. Stela is very unpleasant. She does not care about her…read morepatiants whats so ever. My mom made an appointment with bad infection and had to wait 4 days for it. when she came Stela refused to do anything with the tooth because it had Ukranian material. When my mom asked what should I do? I am in serious pain ? Stela replied "If you want I can do a cleaning". My mom left that place and took all of her kids as well. which I am glad because I still keep hearing badly about that place. Luckily we found a good place with nice and caring staff. Family Dentil in Springfield. They will truly help you.

Riverside Dental delivers the perfect blend of professionalism, kindness, and genuine compassion. I…read moreneeded a bone graft and an implant, and Dr. Manish and his team made the entire process smooth and stress-free. From the moment I walked in, I felt at ease--every staff member was warm, attentive, and thorough. Dr. Manish took the time to explain each step, answer all my questions, and ensure I was completely comfortable. The quality of care is outstanding, and it's clear they truly care about their patients' well-being. I left feeling confident, cared for, and grateful to have found such an exceptional dental team. Thank you, Debbie S

I had a full range of issues happening in my head, and Riverside helped me along wonderfully. I've…read moregot complete trust in Dr. Eshak, who was so friendly and skilled. Great guy. After several visits and a lot of great plans executed on my teeth, I felt sad to say goodbye... but man, these crowns are great. I've been chewing on anything I can get my hands on.

Dr Mackler and his team are the best in the business. Always friendly, caring and attentive. I…read morehighly recommend this practice to everyone.

Dr Mackler has recently died. His associate, Dr. Scolar, who referred to me as "Lady" as posted in…read morea recent review, advocated that I have my only remaining lower molar, pulled. This is after she put a crown in a few months back, over a cavity. Dr. Mackler once commented to me that she moves very fast. She moves so fast that she advocated me going to a place she said she uses, to remove a tooth which was not loose and was not bothering me and maybe could be saved. I found a five star dentist who specializes in challenging crown situations and yesterday, he performed a successful surgery to remove the cavity and seal up the crown. He said when he got in there, that the cavity wasn't that bad and the situation wasn't all that dismal. Dr. Scolar had told me that if I didn't pull the tooth out that because of the cavity, I might die of an abcess. I feel that her emphasis on moving fast without empathy or connection to the patient is not at all helpful and I am now changing dentists to the dentist I found her expressed both understanding and compassion.

My family has been going to Westside Dental for over 15 years. It is always a great experience…read more Dr. Kairlis and Kim are both absolutely amazing with my kids and couldn't see myself going anywhere else!

From the owner: Westside Dental in West Springfield MA delivers specialized and comprehensive dental care to…read moreimprove your smile. Tell us your dental goals and we'll customize a treatment plan. Book your appointment today!

Mr. Torchia I will call him (because I refuse to acknowledge that he is a doctor of any sort)…read moreshould have his medical license stripped from him. I went in to have a tooth extracted, number 30 (second to last molar on the bottom right). I have had this procedure on 3 other adult teeth and 2 children's teeth before so this wasn't new for me. I have always had novocaine and the gas mask so that is what I did this time. The procedure started and Mr. torchure, oops I'm sorry, Torchia began to say how big my roots were. Probably something you shouldn't say to a patient no matter how brave they look. I began to feel nervous, because of his comments and moaned quietly twice, just as a reaction. I couldn't feel anything but he was scaring the living daylights out of me. He stopped what he was doing, told the nurses to put me on 100% oxygen, and explain to me why he's leaving and to have me reschedule. RESCHEDULE? I am bleeding, already had paid $155 for this tooth to be pulled, you already started sir and now you want me to reschedule? Why? What did I do wrong? He left the room and the nurse told me that the "doctor" doesn't like moaning and wants me to be put to sleep. At this point I am sobbing because I was so mad. She asked if I wanted to try again and obviously I did because my tooth was half way extracted. He came back in and his voice radiates though my body, I still shake remembering this. He told me that I should reschedule and be put to sleep. Realizing I don't want this terrifying man anywhere near me I looked him in the eyes, and told him I want a different doctor because I am not interested in being put to sleep. I stood up and walked out to the waiting room to tell my husband what had happened. I demanded a refund and at this point I began to feel excruciating pain because my tooth was loose, bleeding and my jaw was sore. What the hell kind of a doctor, walks out on their patient after already beginning a surgery and then tells them to reschedule? The girls in the office quickly gave us our money back and referred us to their sister office in Chicopee so my procedure could be finished. I had no choice but to go through all of that again, another round of novocaine, more gas all with that terrifying experience still fresh in my head. The office in Chicopee was great, Brett was my Doctor and he was very patient with me. Unfortunately because I was so stressed out and in so much pain from the jerk before, I had to be put to sleep for this one. This also unfortunately doubled our bill from 155 to almost 400 dollars. Not what I had planned on. In the days and nights since, I have had to be heavily medicated because I have Nerve damage from so many needles going in my mouth. I have had to miss work, and have had a trip to the ER to confirm the nerve damage. I have a lawyer ready, and soon Mr. Torchia will be served with legal papers because I do not want anyone else, not even my worst enemy, to ever go through what I have went through. The nightmares of his voice, the constant pain from nerve damage, and the money I have had to spend on pain medicine and hospital visits. I will be posting the facts everywhere and anywhere I can, hopefully I can save at least one person from this terrible man's uncalled for behavior.

Everything there dentist is very impatient tells you you're not in pain when you are they take a…read morebreak and come back to you. 20 minutes later like you don't matter. Pricing is extremely high and they charge you for services that they don't even do or should I say they overcharged you for services they do. Not sure they are never clear.

Scam central!!! They lure you in with the promise of a cleaning and xrays for a lovely low cost…read morethen do the xrays and a consultation and come back with a price tag in the thousands for the actual cleaning to be done. I do NOT recommend this dental group to anyone anywhere.

This is my 2nd root canal with Dr Shapiro and I wouldn't go anywhere else. The staff is lovely and…read morehelpful. They get you right in quickly. No long wait in the waiting room, which I like. Dr Shapiro is sooo nice. He has a gentle touch with the novocaine and makes sure you are comfortable every step of the way. I didn't feel a thing. Love it!

Never got seen because I was told I was rude on the phone when I expressed exasperation about my…read moreinsurance issues. Somehow this meant I was offensive, yelled and cursed, which is totally false. The receptionist proceeded to write a note that was totally misleading and hyperbolic, and got me banned from the entire Western Mass Endo clinics from this infinitesimal interaction. Totally insane. I understand a zero tolerance for abuse, but this was so far from that it borders on crazy that a receptionist can write a false report and get you banned from seeing a dentist.

The entire experience sucked! From meeting the so called dentist ERIC, who has absolutely no…read morebedside manners, to him yelling at me for making loud noises (because I was nervous) and was having 2 molars extracted, as he tells me to be quite because he had other patience in the other rooms and didn't want them to hear me, to the fact I never received my prescription for my antibiotics after calling twice. I DO NOT recommend this place for anyone!!!! OH yeah, I was told the extractions would run me about $300. Then they found out I had dental insurance and charged my insurance company almost $1,000 and I had to pay $160 out of my pocket as well. So over $1,000 for two teeth to be extracted and he left a piece of one tooth in my mouth!!! I will not be going back there ever!

I paid over $1,000 at the time of service after being clearly told that insurance would not cover…read moreanything and that I was paying in full. Over a year later--with no communication in the meantime--I suddenly received a bill for an additional $424. They had actually emailed me months earlier with this invoice, and then retracted it the very next day, which suggests they knew something was off--but still decided to try again later, hoping I'd pay. When I questioned it and offered a fair 50% settlement (which is common practice for old medical bills), they argued with me, refused the offer, and their follow-up email was vague and unclear, making it seem like they might take my payment now and come after me for the rest later. It wasn't until I threatened to report them to the Attorney General and the Consumer Protection Division that they finally backed down and agreed to the settlement--something they should have done from the start, given the age of the bill, the payment I had already made, and the verbal confirmation at the time of service. That said, the actual dental work was solid--the dentist was quick and professional, and they were able to book me promptly when other offices had long waitlists. It's unfortunate that such competent care was overshadowed by an unnecessarily aggressive and confusing billing experience.