I am a very happy customer ! I bought a 1954 house with original hardwood floors that have seen…read moremuch much better days. I was worried on the refinish but Eric assured me that they would look nice. He also suggested a darker stain to give the floors a newer look. The outcome stunned me ! They look new and amazing ! I will include some pictures but the work they did showed me how thoughtful and thorough they are with there craft. There showroom also showed me these guys know flooring. Obviously the best part of the process was the outcome , but these guys worked non stop through the 4th of July weekend and did it ahead of schedule. Literally they worked the very next weekend with a crew to get it done. I might be lucky as work like this usually has a backlog. I had to check in to put my garbage out, and the workers use Maxcare trucks , are courteous and hardworking. The dust free system is as advertised as I can not find any sign of it. For something so expensive and worthwhile to your house, they deserve every penny as I have returned the 1954 hardwoods to glory while keeping them modern (brown instead of reddish oak) Thanks Eric !

We had Maxcare Hardwoods redo the complete first floor of our home in Tacoma. We worked very…read moreclosely with Eric throughout the whole process. He and his team did a really amazing job and were very easy to communicate with. Seth was the lead on the project and he was very accessible when we needed him. We had one minor change and he came out the next day to help us out. I would highly recommend at least reaching out to Maxcare Hardwoods if you are thinking about having some work done on your home. Overall, my wife and I are very happy with the job they did and would recommend them to our friends and family.

Worst waste of money ever. So these ppl do floors and sold us on kitchen cabinets. The owner Alex…read moreLegkun was so rude and condescending with a really annoyed tone of voice. We spent thousands of dollars with him but he still was very VERY opinionated about our choices. We ordered them because we were tired of calling around and those were available but the quality of cabinets not only delivered cabinets that didn't do what he promised like some needed extra accessories so that was a lot of extra money he didn't tell us we would have to spend on top of what we had paid him. He offered other services like flooring install etc and so glad we didn't do it all with him. This guy shouldn't be in business anymore. He was terrible to deal with and the reviews below sounds sooooo fake like a friend or himself placed them. Anything thing that annoyed us is that he was so inconsiderate about meeting then made us feel like we were the ones taking advantage of him somehow. Got really angry on the phone and the rest of the transaction was a nightmare. He didn't even cared to show up to make sure cabinets were installed properly and we had a bunch of holes and had to argue with the installers because they got mad they were just throwing cabinets wherever they wanted not like the layout we had spoken w alex. That's another huge red flag, this guy doesn't even know how to measure a kitchen or bathrooms properly. HE GUESSES that if it looks good on his little computer screen, it will all actually fit!!! So don't trust him measuring your kitchen. Have a professional measure and triple check that layout along with the designers credentials. The cabinets were POOR POOR quality and many were NOT the size we needed!! He said to us that we must have "changed something" and we are like, how? We didn't submit layout to anyone nor moved any walls. Overall, really just wish we would've gone w a company that. Was established not so new. He also lied about owning the other company where the cabinets come from. Such lier and horrible person. I hope people just go elsewhere and save themselves tens of thousands of dollars and the big huge headache. Also, he refused to make things right! "Don't think any of this was my fault" he Saudi ha! Just glad I didn't trust him w our floors ir anything. Else he offered!!

Keith was very knowledgeable, patient and accommodating. Install was smooth and looks amazing…read more There was one very small spot we requested be fixed (base and door trim was not installed until after floor was finished and there was a very small cut reveal) and the owner came out and made sure it was fixed and looked perfect. It is very refreshing to receive superior customer service from start to finish. We will only use Tacoma Floors for any of our projects and will pass that info on to anyone that will listen.

Sumner Carpet One sales associate, Deborah, is very professional and great to work with. She made…read morewonderful recommendations for our carpet replacement installation project.

Sumner Carpet did an excellent job installing my carpet. It turned out beautiful. Mike the…read moreinstaller was great along with his helpers. My carpet was installed a year and half ago and still looks beautiful. I highly recommend them for any flooring you need.

We just had all new floors installed using this company. They did a high quality job every day…read more They cleaned up each day before they left and always communicated well what to expect the upcoming day. They replaced all flooring materials and took away and disposed of all old materials. We primarily had Deshawn as our installer. He worked hard and was a person we felt comfortable having in our home. Thank you so much Pete and team! We love our new floors.

I finally realized I needed a runner installed on my old and somewhat beat up stairs by the front…read moredoor. I wanted to cover some of the dings on the 60 year old stairs while still showing off the glowing wood along the sides. This local mom & pop company is professional and efficient. My stairs were measured then I went to the showroom to look at samples. I asked a million questions to find the right product. Carpet was ordered and a few weeks later the carpet was installed. All employees and owners I spoke with were friendly, knowledgeable, and conscientious about following COVID protocols. I plan on going to this company again when it is time to replace carpet elsewhere in my house.

Worst customer service experience ever. He'll tell you that he knows what he is doing and maybe he…read moredoes. But customers want what they want, not what you want. You can't argue with the customer. And you should never tell them that you been in business 30+years. If that is the case then maybe it is to give the business up, because your attitude is very bad. Your service overall was very bad.

Floors look AMAZING! I have a 1911 sears catalog home with for floors - I was shocked at how they…read morewere able to replace some damaged boards - it looks seamless! Thank you Salvador with Henderson Floors!

They matched the color, size and finish to old broken 90 year old tiles. Then, mailed the tiles to…read moreme. Great match. Wasn't expensive at all when compared to stores in Los Angeles. Plus, very tile few stores can provide this kind of service.

I would not recommend this tile store unless you want to pay two to three times more than offered…read moreelsewhere. Not only are they overpriced, the contractor they use to install was not reliable. After months of waiting for an install date and realizing I could get the exact tile elsewhere for 1/2 the cost, I tried returning the product (before I picked it up) and they would not allow me to do so. The only reason I gave them one star is they have some fun tiles to consider for ideas.

We had about 5-10 people give us quotes on our floors Mark came in with the lowest quote and could…read moreget started the soonest so we chose him. Our floors were done terribly by the previous homeowner Mark was able to completely fix them. They look AMAZING. Thanks Mark! I know choosing someone to do your floors is scary since it's an expensive project. I feel completely comfortable recommending Tacoma Hardwood.

I love my floors! After finding hardwood under the carpet in my 1955 house, Mark repaired,…read moreseamlessly extended, and refinished the floors. His help in finishing selection (e.g., stain, natural) was fabulous - he put the options on the floor so I actually see and make the right decision. He also advised on how to maintain the floors and warned that spills need to be addressed right away. I've decided to extend the floors further and look forward to Mark working his majic.

Very Helpful. Experienced craftsmen. Professional and affordable. I would recommend them and their…read moreproducts to anyone.

It's been at least 5 years, I had them put counters on my upstairs and downstairs kitchen. The job…read morewas done and I had no issues that were obvious. The sink on the downstairs kitchen that they installed started to leak. We thought it was the pipe upon further inspection we saw it was the actual sink ( stainless steel), it seems while installing it they cracked it and instead of getting a new sink that I paid for, the workers patched it. It is so stuck that instead of being able to unhook and release it, we tried to dissolve glue with everything we could find, now unfortunately, we are going to have to break the stone to be able to change out the sink. So there will be an expense that I shouldn't have to bear. As I said it took awhile but the glue finally gave. I will never give them my business nor will I recommend them. Shoddy work.