Gary Johnson Flooring installed a kitchen floor for us 24 yrs ago. When it was time to refresh and update kitchen and laundry flooring, we visited them again. Extremely happy with the outcome and service. Flooring looks amazing! Gary Johnson Flooring also recommended Infinity Stone Works for our counters and backsplash. Extremely happy with the final outcome of flooring and counters! read more

Gary Johnson Flooring America - New laundry area flooring - Carpeting Near Me - Tacoma, Washington

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Had carpet and vinyl laid at my daughter's Condo staircase and what a really good job Dema did my daughter loved it!!!! Thanks Dema

Failure to disclose produt info? Dishonesty in business practice???? We bought a carpet fro this store and thought we were buying from the company listed on the product sample board. We later learned the carpet was made by another company. Gary Johnson employee did not disclose the manufacturer. Our receipt does not even list the carpet manufacturer. We would have chosen not to purchase had we known the true source of the carpet. Service was good but we cannot accept dishonesty in any business. We are now out $3500 and have a carpet that is being removed due to product inferiority. read more

We were in a jam with a new tenant who needed the carpets replaced ASAP. We worked with Dean and he performed nothing short of a miracle. He was able to find in stock carpet and we had the old carpet removed and the new carpet installed within 4 days! Their customer service is amazing and an excellent value too. read more

If I could give less than one star I would. The blonde woman working the front desk, who didn't bother to introduce herself, took one look at my husband and I and showed us the least expensive tile in the store (she made a point to mention it was). She did not come back to check on us. Not one person in the store took notice of us when we left and the desk is at the front door. Terribly disappointing for a family owned business. Especially one that requires thousands and thousands of dollars from their customers. read more

Went into the store, picked up a few flooring samples to try out. I made an appointment for salesman to come measure my home and give me an estimate, I took the day off work to accomplish this task. Well guess what he never showed and never called, my sister was here and she was helping me, she tried to call and their phone was down and they knew this and did nothing. When she took the samples back for me the next day and said the salesman was a no call no show they didn't even seem concerned and there was no apology offered. read more

Gary Johnson floor covering did a great job installing both carpet and vinyl in my home in Spanaway. Max was the sales person who was such a pleasure to work with in every way. the installers did a more than exemplary job. So very skillful. So impressed. it turned out great. read more

I had Gary Johnson Flooring install new carpet in living room and family room. Between the salesman, Robert and the installers, Alex, they were all excellent. Very professional and they wore masks. I will have all my vinyl done by them. I would totally recommend them again. Their prices are reasonable. read more

I have never written a yelp review before, but they installed the wrong bathroom floor, sent me a partial reimbursement check, spelt my name wrong on the check, made me come in for a new one, and dropped the reimbursement check by $100 claiming they forgot to charge me for something. Please don't go here they'll screw you over. read more

Beautiful flooring!!! Thank you to everyone who helped us pick out and install our new floors. Everybody who walks in our home comments on how beautiful they are. We're extremely happy with how everything turned out! We continue to recommend our friends and family here! read more

I received terrible customer service on multiple occasions from Keith Carlson. He was unresponsive to text and e-mail, but I decided to give him a third chance and show up in person again. The first time I was there I was just looking for rubber pad. He said he could get it but needed dimensions so I emailed him the dimensions and I got no response at all. I finally made it there before they closed today and he was sitting there, no customers in the showroom, and I asked for help with both carpet and pad. He had trouble matching the carpet color. He did not even bring my sample to the different manufacturer pads to match. I found this very odd. He threw a bunch of samples on the floor, I guess for me to match. He seemed confused and then asked about square footage. I replied that I sent an email with partial square footage so he went to the front desk computer to find my email but instead took a lengthy new customer call. I was looking for high quality carpet and pad for approx 2000 sq. ft. but the phone call from a new customer was apparently more important so I walked out. I will take my business someplace else. This is why the big box stores are winning over the small proprietorships. Who takes a phone call when there is a live customer trying to spend several thousand dollars after I had been in that store twice? I don't get it. I am taking my business someplace else. read more

Great selection, honest pricing and expert installation! Family owned and operated. Serving the community for over 30 years! read more

Gary Johnson Flooring America - Carpeting Near Me - Tacoma, Washington

Have used Gary Johnson Flooring for multiple projects over the last 5 years. Dean has always come through in a reasonable time and right on the $$ when it comes to his bids. Have referred these guys to multiple friends and have never been disappointed. I don't even bother calling anyone else anymore, no one has ever beat a bid from these guys. I appreciate the professional relationship I have with them. read more

We have used Gary Johnson Flooring for two different flooring projects at our business. I am very pleased with their work. The jobs were done on time and the floors look great. I highly recommend them. read more

They installed the wrong bathroom floor. We didn't make them replace it with the right floor because we're fixing up to sell, and the floor that was installed still matched our vanity. We were told a partial reimbursement check would come to us because we ended up not needing our subfloor replaced, but we still paid full price for the wrong bathroom floor. When the check came, my wife's first and last name was spelled incorrectly so we couldn't cash it. We were told to come in for a new check and the check they gave us was $100 less than the original. They claimed they forgot to charge us for reinstalling our toilet, so that was why the reimbursement would now only be $50. After installing the wrong bathroom floor , sending a check with my wife's name spelled incorrectly, and then taking down the reimbursement by $100, I just wish they would have made more of an effort to correct their mistakes. We paid over $400 for a floor we did not pick out. I would never recommend this place to anyone. read more

Johnson floor covering was referred to me by a good friend who has used them several times. We went in on Saturday the 29th of Feb and there was only one person there to help with customers. She was young with blond curly hair. She had no customer skills nor did she understand the type of help people seek when they come in for help. We were interested in both LVP plank and Nylon carpet. She took us over to the LVP and said here is the plank you are interested in. Then another couple came in and she went over to see what they wanted then ignored us for 15 minuets. We picked out a color we liked and then took it over to the carpet. She stayed with the second couple answering questions. A single guy came in and she spent some more time with him ignoring us. Finally she came over and we told her what we were interested in and she absolutely was no help in identifying what would meet our needs. Finally she said excuse me and went back to the other couple to answer question. Finally when we started to leave she said did you see anything you were interested in and I said no, it is too confusing and she responded oh that is too bad. It was obvious she could have dozens of people coming into the store that day and no one would buy anything. She needs a lot of training before she should be let loose on a potential customer. I was going to spend around 5,000 on carpet and LVP. read more

These guys know what they are doing. I have been using them at my community for over a year and they always do a phenomenal job. Courteous, prompt, fast. They do the extras and work with timing and curve balls. read more