Really impressed with this company, exceptional response to an issue I was having with my garage…read moredoor. Same day service callout, and even better, a very honest evaluation of my problem which led to a no cost diagnosis. The TX heat was causing the paint on the door to stick. I will be using this company again when it is time for a service or a repair. Thank you very much Michael.

Amazing job. Prompt, reasonable pricing, and easy to work with. I would definitely recommend.read more

Appreciated the weekend service and prompt response to my inquiry and same day service! John was…read morefantastic and explained everything with great detail which I appreciated. Thank you all so much!

After the month I've had with contractors, the last thing I needed was to get locked out of my…read moregarage by a broken spring. Veteran Garage Doors was actually open on Saturday when I called. Several who claimed 24 hr service went straight to voice mail. The technicians showed up within the first 30 min of the appointment window and quickly diagnosed the broken spring. They also figured out that my "emergency" lock was not even connected. That saved them from having to drill it out and they made quick work of replacing the archaic single spring mechanism with a lifetime dual spring setup AND a lock that's actually connected. It is the quietest this garage door has operated in the 8 years I've owned this house.

Very prompt service. Blake D, the technician, was very friendly, efficient and thorough.read more

I see it has been a couple of years since my last review of Plano Overhead Garage so an update is…read moreneeded. I once again had an outstanding experience. I called them to arrange for garage door maintenance and they sent someone the same day. They send you a text when the technician is on the way and his name. My technician, Blake, arrived right on time. Blake did a very thorough and professional job. My garage door had become noisy so he checked everything and ended up replacing the springs and the rollers. He checked the opener itself and lubricated it. He lubricated the hinges in the door. The result was a very quiet open and close, and I was very happy. This family owned business is one of the best in the Dallas area and deserves support. They do what they say and offer excellent service.

Quick response and accurate quote. JT assessed the issue with my garage door and was able to…read morerecalibrate the system and tune the entire double door for me. Works great!

Had a broken spring. This is the 2nd call I have made to them in many years and they are still the…read morebest in my opinion. They carry parts with them and can fix when they provide the estimate. Really knowledgeable and nice people. Will definitely use for the future.

On time. Knowledgable. No hidden fees. Cleaned up everything when done. Would use again.read more

Broken spring and wheels off track repair on heavy two car garage wood door…read more Same day assessment and fix. Replaced spring, lubed all door hinges and rails, and ensured balanced performance. Excellent work.

Rhonda and Dan were great. Replaced all the windows on our house last year and everything still…read morelooks like it did when it was installed. Very happy with their work.

We just had Pro 1 put all new windows in our house and WOW do they all look fantastic! The crew…read morewas done in a few hours, they were very friendly, answered all our questions and concerns, and left the house cleaner than they found it! Can't say enough good about them! Thanks so much Rhonda and her crew.

Josh and Lucas were very professional. They knew exactly where they were doing. They replaced my…read morehinges on my shower door. They were in and out in less than 15 minutes. Very happy with their service.

At my clinic, I needed door repair & Solomon and Tom were very fast & efficient at their job!…read more They were both the nicest people and you can tell they really value their customers. Thanks again, guys!

We have large, heavy wooden garage doors that seem to come with their fair share of issues, and we…read moreare so grateful to have found someone we can always count on! Anytime we have a problem, he is incredibly responsive and quick to address it. He takes the time to figure out what's going on, gets it fixed, and even works directly with garage door suppliers when needed to find the right solution. His customer service truly goes above and beyond, which is so rare these days. He is reliable, knowledgeable, responsive, and genuinely cares about making sure the job is done right. We wouldn't hesitate to recommend him to anyone needing garage door service!

I highly recommend Academy Door! They responded immediately and took care of repairing my garage…read moredoor quickly and efficiently. Their pricing was extremely reasonable, and the entire experience was honest, professional, and hassle-free. A special thank you to Randy, who was terrific! He was knowledgeable, courteous, and did an excellent job. It's refreshing to work with people who genuinely care about doing quality work and treating their customers right. Great service, great people, and a great price. I would definitely use Academy Door again!

We used Watermark (and Steve Jackson) for what we considered to be a fairly major renovation…read moreproject at our home in North Dallas. My wife and I found a home in our "dream neighborhood," but we wanted to make some upgrades in the kitchen, living room, and master bathroom. Over 3-4 months, we did some major work (i.e. "take it to the studs" in most rooms) and Steve got it completed on time and on budget -- with many compliments from our friends and family. Before the renovation, we met with several different contractors that provided a series of construction plans and budgets. Steve did that too, but he offered so much more. Most of all, we were impressed by Steve's attention to detail and his keen eye for architecture. For example, most contractors "eye balled" the room measurements. Not Steve. On his first visit, he took measurements of every room and could immediately work with us on room design (or re-design) that helped us envision the yet-to-be-completed project. In addition, other contractors "suggested" that we hire an architect to help with the plans. But the bonus of working with Steve was that his architecture background gave us a "two in one" that could help us envision how we would utilize the house (i.e. you'll want the sink here; the oven here; the pantry here; a door here; etc). In my opinion, this was a huge asset to our remodel plan as we were able to review (and modify) building plans before we started work -- and Steve had some excellent input about "the flow" of our certain rooms in our future layout. Before selecting Steve, we spoke to about 5-7 people that worked with Steve on prior projects and they all offered glowing recommendations of him -- and his work. During the renovation, Steve worked hard to keep his sub-contractors on schedule and routinely updated us on their progress. If we had a modification to our plans, Steve was always willing to find a solution. He also worked closely with us to select light fixtures, cabinet designs, and granite slabs. For other parts, he worked with my wife to "create" her dream kitchen and they would routinely share photos from magazines or the internet so he could best understand what we were "looking for." He did some major work. New hardwood floors that look excellent. A new "rain shower" with a built-in bench that my wife loves. Expanding our kitchen by moving the water and A/C to the attic that allowed us to put an island in the kitchen. Removing a massive (truly massive) fireplace and installing a natural gas fireplace. This was not an easy job and his work was excellent. Now that our remodel project is complete, we can offer our highest recommendation for Steve and Watermark. We are truly happy with the final outcome and it was not a surprising result given Steve's hard work and incredible attention to detail that we now have our "dream home."

Firstly, I have not received services from this company. I'm only reviewing based on communication…read moreinteraction, or rather LACK THEREOF. I have sent an email on their website, as well as left a message on their voicemail by phone. Have not received a reply or a return call. I called again on two separate occasions, and no one ever seems to answer. What appealed to me about this company was the before and after photos posted by another Yelper. I'm wanting to change the layout of my kitchen, in addition to other extensive interior remodeling. With the architectural background this company has, I thought they would be the best choice. It's just unfortunate that they have poor communication with new/potential clients. Rapport is so very important in huge investments such as home improvement; and so far, I don't have a very comforting impression with how this company engages with its clients.

Great job, very reasonable prices, friendly and quick. Kent diagnosed the potential issue and…read moreapplied his solution. I also asked him to replace my bottom seal, explained why the factory bottom seal is a big hassle to replace and presented a reasonable option and I took him on his offer. Also offers 1 year warranty of his work which is very appreciated! All in all, I would trust Kent and his company to work on my garage again

I used Spring Kings multiple times. He always does an excellent job. I've had him replace my…read moregarage door springs, fix a couple of issues with my garage door tracking, replace my garage door opener and most recently replace my entire garage door when I backed into it accidentally. He quoted me a very reasonable price and wouldn't accept any payment until the work was completed. He's always professional, prompt and very dependable. Recently, we had some issues with the garage door install, and he came and remedied them all under warranty until it was resolved. He stayed in contact with me during the entire process. He guarantees all of his work and stands by his products. He is simply the best garage door person in the business.