I've seen Dr. Herring for about 5 years. He is very attentive to and engaged with his patients. He…read morewill always take time to talk to you and make sure your quaestions are answered. He is a tremendous advocate for his patients when their needs extend beyond his practice. His office staff is also very accomodating,friendly and courteous. They will always squeeze me in if I have an urgent need.

I've been going to Dr. Klein for over 10 years. His office is always responsive and you can be…read moreassured that you will always reach a human and not an automated device. How rare is that in today's society?? Dr. Klein is very concerned with every aspect of my heath.

Rather than go on a diatribe about the office staff (front desk) and office manager, I believe her…read morename was Janette, I have to believe there are many other Medical facilities in and around Olympia where you will be treated with common decency. Without all the details, I was stunned by the immediate defensive attitude of the office manager when I inquired as to why I was told my appointment was at 6:45 am (I arrived early as you do for a 1st visit), when in fact they won't open the doors until 6:45 am, so I waited in my car for 30 minutes. "Just wait in your car with the motor running." and "It's not even cold today." It was 36 degrees. I was also told I would have my annual physical (the whole reason I made the appointment) before I came in, but when I got there I was told I'd have to come back for that, that this was just a meet and greet. I can't comment on the doctors as I never saw them. I wasn't going to stay after being treated this way. Hard to describe in words how hostile they reacted to my asking questions about the offices communication. Guess they aren't used to being called out on their condescending behavior.

Dr. Troncales is a geriatrician who is caring, thorough and knowledgeable. She is my mom's PCP. My…read moremom is hard of hearing and Dr. Troncales has been extremely patient with her. She frequently makes sure that she was able to address my mom's questions and concerns. My mom is a retired physician and although quiet during appointments, she usually tells me a lot after every appt. She has been nothing but satisfied with Dr. Troncales. She appreciates that she does not feel rushed. She is grateful that she has gotten established with a physician who is so passionate about helping the older population.

Dr Clara Shin is very knowledgeable about a wide range of of conditions. She's always ready to…read morelisten and doesn't brush you off. The nurses are fabulous as are the office staff. A+++

Cold & uncaring environment, Clara Shin was rude, judgemental, abusive & incompetently dishonest…read more Unable to diagnose from abnormal labs & wrongly instructed pt to discontinue a needed med to prevent blood clots. Scary...

I have been a patient of Dr. Smith's for a couple of years now. Every time I make an appointment…read moreand go to see him it's the best experience. In January I found a lump in my breast and got an appointment right away. I was scared beyond words but once I seen Dr.Smith he took quick action within minutes. His wife Liz did the ultra sound within minutes of him looking at the lump. I had an appointment today with a lot of concerns that I've been dealing with. Courtney, Liz and Dr.Smith are always willing to listen to me about how I'm feeling and what I'm dealing with. My mother, father and myself all go to this office. If you want to feel at ease and have great bedside manner this is the place to go. Thank You Dr.Smith,Liz and Courtney for always being amazing and giving the best care!!! D.Baylor

Dr. Smith is very knowledgeable and helpful. Plus, he has a good sense of humor. The staff is great…read moreand always friendly and very helpful.

I have been seeing Dr. Ballard on and off for close to 2 decades, and she has even one of the most…read morehelpful, knowledgable and caring doctor I have seen. I've had experiences with other doctors over the years that make it obvious they don't really care that much; they don't even remember a tiny bit of your patient history from the prior month. She had been a life saver in many ways, and I can't recommend her enough.

Dr. Mary Ballard is not only a caring physician, she is brilliant and thorough. There aren't many…read morephysicians who even come close to Dr. Ballard's intelligence, skills and bedside manner.

Dr. Torres is the best Doctor I've ever had. She is warm, very kind and truly cares about my…read morehealth. Unfortunately, she has moved on from the VA where I get my care. I will miss her!!

I saw Dr Torres today as a new patient. For the first time in a very long time I felt like a…read moreprovider took the time to listen to me and address my concerns as a patient. She is kind, professional and up to date with current medical information. I would highly recommend Dr Torres to friends and family.

Quality of care is extremely unprofessional, lacks basic common sense, and has staff that are…read moreseemingly incompetent. Dr. Yan Geng needs to be evaluated in whether or not she has the bandwidth for the clients she treats. She's unable to discuss more than a singular issue in an appointment after showing up into the room a half hour later. The other reviews on her competency lines up 110% with our experience. In past phone calls with office manager Dale R, he stated that Pioneer Family Practice has taken on too many clients per doctor, and the quality of client care absolutely shows that. Dale R refused to give his full name after yelling in our faces when we took a photo of Dr. Yan Geng's name on the wall, a spelling which is uncommon. We should've known taking a picture of our doctor's name would've resulted in being kicked out and Dale R's face becoming inches from ours. Good luck to any present patients, our now retired doctor told us to leave before the transfer to Dr. Yan Geng. We wish we had listened, it would have saved huge headaches and some hope for the future of Pioneer Family Practice

Very nice front office staff. The Drs are excellent. I have been going to this office for at…read moreleast a decade and, despite different doctors now, the quality is still fantastic. Thank You!!!

Elevating Wellness is the actual name of the healthcare in that building... Eric Basiliere ND…read more I had heard great things and was going to schedule several appointments for infusions , until I arrived, it was met by a dog whose side eye me. The doctor was on the phone at the time and it was clear. The dog was guarding his master. I didn't move and waited till the doctor was off the phone... he wanted to bring the dog around to meet me and encouraged me that he was friendly and actually OK to pet. I was not feeling it.. aside from the fact the dog was very protective, who has a dog in a healthcare facility? I had heard great things about Dr Eric., but definitely won't go back.

I recently had surgery and visited Nearing Total Health 3 days post op for my first hyperbaric…read morechamber session. I cannot express my gratitude enough for the care the staff gave me, they made sure I was comfortable in the chamber and were very accommodating. Not only was the staff amazing, but I felt greatly improved after the first session. I bought a package of 3 sessions and after my 2nd session, I was walking almost upright with greatly reduced pain My incisions were healing quicker than expected and by my 3rd session, 1 1/2 week later, I was well ahead of the recovery curve. I credit a lot of my post recovery success to Nearing's hyperbaric chamber Great service and amazing staff. You've got a customer for life here !