Hi, I needed a new dentist because my previous one no longer accepted my insurance. Having a great dentist is very important so I did a lot of research before selecting Dr Kaissey and his staff at Gateway dentistry. I've been a patient at Gateway dentistry now for 6 months and I am extremely satisfied with Dr. Kaissey and all of his staff !!! I knew from my previous dentist that I had 5 teeth that needed crowns. Dr Kaissey installed the 5 crowns and I am extremely satisfied with his work. I also am having my teeth straightened with Invisaligners and I am very satisfied with my progress so far. Dr Kaissey and all of the staff members have been very professional and treated me kindly and with great care. I highly recommend Dr Kaissey and Gateway dentistry! Neil read more

Everyone at Gateway Dentistry is incredibly kind and professional. As of right now I am halfway through my dental plan and it's been going really great so far. I appreciate everyone being so attentive and making sure I'm always comfortable and never in pain. I also always enjoy talking to the ladies at the reception desk. Its just a great atmosphere all around. I am excited to finish up my dental plan so I can possibly explore getting Invisalign and some whitening treatments. I would absolutely recommend Gateway Dentistry. read more

I have had cleaning teeth done in two continents and three countries and I don't recall that anyone has done such a great job as Lauren has! When she completed it for the first time, 6 months ago I thought that is one in a lifetime deal... but when she did it for the second time I understand that there is no mistake! She is going above and beyond doing her job! read more

Cleaning. The new Owner is excellent. The office personnel are always pleasant and professional. If like me, you had an unpleasant experience with the prior owner, I highly recommend the new ownership to anyone. It was delightful to see the complete difference the change made. Ed Sapp read more

Avoid to avoid unnecessary dental work. Went in in July and was told I needed a new filling bc the other one was going bad. No pain, no issues, but trusted the dentist so we went ahead. A crown and a filling and lots of money later, I was now in pain. Went in every couple weeks for "adjustments" for my bite bc I couldn't chew on that side. The dentist became argumentative when I cried in frustration at now being in constant pain and refused to redo the filling and reluctantly referred me to endo for a root canal but I was over him and his recommendations. Completely switched insurances so I could go to a trusted dentist and now I'm having to get a root canal and another crown and paying almost $3k out of pocket to FIX the horrible dental work received here. All of this could have been avoided if I never came here. read more

I went to this practice recommended by a family member and I have to say they're really amazing and did a fantastic job. Special thanks to Cassey, Bree, Pey as my dental assistant and Lauren as hygienist! Highly recommend this office cause it's very clean and they're really professional! read more

I will be honest...I am not a customer of Gateway Dentistry. I was sent by my dentist to get a 3D Scan. The people there are super friendly and efficient. I was in and out in 10 minutes and the whole time the person at the front desk was friendly and exceptional. If I lived closer I would go there in a heartbeat. Oh...and anyone who says the decor is outdated doesn't know what they're talking about. read more

I just want to say I have sensitive teeth and dread going to a dentist, however the hygienest there Lauren did a magnificent job with the deep periodontal cleaning, and the injections were painless. Highly recommend her over there for those of you that are sensitive and cowardly, lol read more

My Insurance has a benefit thru Delta Dental HMO entitling me to two free cleanings a year. I decided to go to Gateway as it was close to my home. I was assigned to Dr. Alkaiss. I went in for the cleaning and was presented with a treatment plane consisting of three procedures at a cost of $2800. I went to L A to see my dentist of 30yrs who was also a professor of Dentistry at USC. Not to my surprise he told me I did not need any of the three procedures. You can come to your own conclusion, I am just stating the facts. read more

First visit they told me I needed four fillings. My two daughters also received the same diagnosis. That was more than they had ever had in their lives. Next visit, the dentist took no X-rays and visually inspected my teeth and said I needed 9 fillings and a mouth guard. 13 fillings for me in less than a year. More than Ive ever had in my life combined. Went for a second opinion and zero fillings needed. The new dentist didn't see a need for a mouth guard. Follow up visit at the new dentist and I still have no need for filings. I've always cared for my teeth. Weird that gateway dentistry wanted to make Swiss cheese of my teeth with 13 fillings in the span of a year but the one before and after said there was no need for fillings. Seems a lot like they are all about the money here. Be cautious choosing this place. read more

Really frustrated. Overly aggressive care with no concern for cost or maintaining the original tooth structure. EXTREMELY crown-happy. 6 months ago, I moved here from WA. Had my old dentist tell me that I had 2 small spots they wanted to watch and that was it. I went into these guys for a cleaning and walked away with a diagnosis of 8 cavities and a crown. Now, my tooth really was cracked so I'll give them the crown, and one of the cavities was "much larger than what showed up on the x-rays" so that one makes sense too. I was annoyed, and confused by how many cavities they claimed I had, but I paid the $2,000 (!) and got all the work done. HOWEVER, my wife, who takes MUCH better care of her teeth than I ever have, came in for a cleaning and she walked away with an eye-watering bill for $6500 AFTER INSURANCE for FIVE CROWNS and numerous fillings. At my last filling visit I expressed frustration at this and was told they'd give us a 10% discount for a positive Google review. Huge red flag for me. I told my wife to get a second opinion. The second opinion dentist had a hard time getting Gateway's x-rays. When they managed to, the second opinion from the other dentist landed on one crown for a cracked tooth and 2 fillings. $400. The second opinion dentist also said that attempting to install 5 crowns essentially guarantees root canals, and is simply bad dentistry. Gateway offered us a "reevaluation, free of charge," but all that tells me is that they know they are wrong. Absolutely disgusted with this office and will tell everyone I know to stay away. Don't listen to the positive reviews - rich people that don't know better and happily pay thousands to have their mouths filled with resin, I suppose. For reference, Dr. Al Kaissey was the original dentist (and the one that tried to get my wife to pay $6500) and Dr. Lauren was the one that tried to pull the "Google Review" nonsense. read more

I've been seeing Gateway for several years now. The staff is extremely nice, courteous and very professional. In two weeks I am getting my crown done and today I had the preliminary procedure done. The procedure was done nicely and painless. They were very accommodating on when to get my schedule in to get my next procedure done. Great team work who did my whole procedure. Dr. Williams, Jaclyn and Julian was awesome!!! If you have any concerned with parking, it can be crazy at times, but usually able to find a decent parking space. No parking garages/no fees. Thank you so much for your services :-) read more

Dr. Hasso was an expert when it came to filling my two cavities. She made me feel very comfortable and was very communicative about what he was doing. My experience in it's entirety with Gayway dentistry has overall been a very good one and I'm very happy to go call them my dentists. If there is an error (which is rare) they are quick to correct it and are good communicators when it comes to insurance! read more

I am so happy to of found this gem of a dentist office. They were able to fit me in last minute to accommodate my insurance issues. My problem not theirs but they jumped in and fit me in to get what I needed done before my insurance cancelled, thank you!!!!! They saved me thousands$$$$. My mom and husband are also patients and we are all thrilled. I highly recommend you come to this wonderful office because I know you will leave with a happy smile. read more

I have been a patient here for 20 years along with my family going back to when Dr. Booth was our family dentist, Then Dr. Minter and Dr. Preiber. Over the years I have been generally happy with the dentists and staff. My daughter was offered Clear Correct Othodontic treatment by the Poway office under the care of Dr. Minter. Since Dr. Minter left (and then Dr. Preiber to follow) her treatment had been unsatisfactory. In short, they have not completed the treatment to our satisfaction and have told us that "they are done"... period. My daughters last alignment tray did not fit and they want nothing more to do with it. Bree, the office manager says "take it up with clear correct or file a grievance with your dental insurance company". I guess this is how business is done here at Gateway in Poway. They tell you how it is and you are left to sort it out. Totally unhappy with this office. I would NOT RECOMMEND them to anyone for dental care and especially NOT FOR OTHODONTIC TREATMENT. read more

Been going to Gateway in Poway for as long as I can remember. The ladies up front are so friendly they almost feel like family at this point. Bree and Annie have been there forever and are very welcoming and they have a new staff member named Jillian who is just as friendly as they are. They also recently got an oral surgeon into their office so you won't have to go across the street to get your wisdom teeth out. All in all the staff are professional, their office is clean and well kept, and the work they do is great, highly recommend. read more

All the reviews on this site or no longer relevant, as the entire staff has left, except for one hygienist - Dana, which is my hygienist. She is literally the only reason I stay. This is a corporate dental office that is pushing "production" and increased treatments to make more money. The health of any dental office is directly reflected in staff turnover. My dentist ended up leaving after being there for only 2 months and I know they are not the only new dentist to come and leave recently. This doesn't even include the front office staff. Some of the new staff are terrible, I don't recall her name, but she was the "lead-assistant" according to her. The way she talked to other staff was terrible, if she was my employee I would have fired her on the spot. read more

My experience has been nothing but wonderful! The staff are friendly and helpful and dr. Williams Is very good at explaining what she is doing, and has done a great job with helping me in any way I need. She also answers any questions I have with a smile. She takes her time with me and doesn't make me feel rushed or not valued. I would recommend this dentistry to anyone! read more

Terrible dental practice. My family and I went to this practice for over 2 years, and we were over-charged multiple times, and I had to be the one to catch it and demand a true-up refund, which they tell you takes 6 weeks but you won't receive it unless you pester them. For the latest refund, it has been 12 weeks and nothing. The front desk people don't know what's going on and never have answers. Additionally, they had the silver amalgam replaced in all my cavities, and I had tooth pain for over 6 months. When we finally kicked them to the curb, my new dentist discovered that they had done shotty work on my fillings and left some amalgam buried in my teeth. This practice was bought and is run by a corporation based out of the Bay Area, so you never know which dentist you're gonna get. Stay away!! read more

Bree and Annie rock. So glad they helped me with the dental plan. I recommend this group.

With this letter, I would hereby like to compliment, "Gateway Dental in Poway," For excellent service! Gateway Dental always provides my family and me with incredible service. When I have a question and call the office, they have great communication skills, and a wonderful personality that makes our experience even better! We have always been pleased with, "Gateway Dental," Their professionalism and enthusiasm exceeds our expectations! As soon as you walk in, Brea greets you with a smile. Dr. Rayna Hasso remembered everything about my family and it was 5 months in between appointments! Thank you to Ashley, the RDA for the excellent assistance to Dr. Husso during my surgery. Ashley is top notch and was very very attentive and sweet!!!!! This type of professionalism and commitment to the highest level of customer's satisfaction has to be acknowledged. You can be assured of another thing, we will not hesitate to bring future patients to your business. Thank you so much, Dr. Rayna Hasso and staff! The service is outstanding! Sincerely, Roxanne Fiehler read more

Very impressed with the high level of service I received at this clinic. Came in for consultation and periodontal treatment. The front office is great, staff are very welcoming and helpful. I was greeted by Dr Ranya Hasso, who is superb!! A very nice, thorough, caring and highly knowledgeable dentist. She walked me through the treatment plan from start to finish including approximate timeline and costs (all patients love to know these details). She was very clear and you can feel from the way she explains things how passionate she is about dentistry and helping people. Her work is very good and of high standard. I left feeling so fresh and clean. Glad to be a new patient! read more

My family have been happy Gateway patients for several years now. Today I had my new crown put on. It was painless, thanks to Julian! He was super attentive to detail and made sure that the fit was just right. I've always found the staff and dentists to be friendly and professional. I definitely recommend Gateway! read more

I was sad when Dr. Preber left but Dr. Lin is amazing. He is super personable and professional. The only thing is sometimes he makes me laugh so it's hard to keep my mouth open :D He has a teaching background so he is eager to educate you on your dental health, not just tell you what to do. He takes his time and doesn't try to upsell you on what you don't need. I've always had great attention from his assistants and front desk staff too. Great teamwork and they seem to actually like their jobs :-) read more

I started going to Dr. Minter after I moved here from Alabama. It had been years since I had gone to a dentist. Southern medicine was still a little primitive. I experienced great pain and tears at my last dentist appointment in Alabama. I was hesitant when I moved to San Diego but knew it was in my best interest to have a dentist. Gateway dentistry won me over in 2006 and I have been a loyal customer since. I never fear any dental work that may be needed. read more

Went in with a face full of teeth that hadn't been cared for in years. The dentist was not demeaning and was down to earth about the amount of work needing to be done, while not shaming me for not taking care of myself; something I have experienced in the past. The real stars of the show for me were the hygienist Lauren, and Kassie at the front desk. Kassie was willing to answer all my questions about how much my insurance would cover and as I bitched about how terrible dental insurance in the U. S. is. Lauren, the hygienist, the poor young lady, has to stair that this war scape of a mouth for 2 hours while she grinded away years of negligence from deep inside my gum line. She was extremely thorough in making sure I was numb, so the experience was really more of just hanging out and getting a tooth massage. This was a great experience, I'm 100% gonna be using them for the rest of my life. read more

Very great care! Very considerate of their customers and very friendly! Always a great time

I just had my first cleaning and exam at Dr. Preber's office and it was a very positive experience. When I walked in, the Receptionist greeted me, sincerely welcoming me to the practice. I was taken back for my cleaning right at my appointment time and CJ the Dental Hygienist did my X-rays and gave my teeth a very thorough but gentle cleaning. Dr. Preber did my exam, and explained her assessment thoroughly. I like that she takes a conservative approach and doesn't recommend unnecessary or premature work. Everyone was very welcoming, personable and professional. My husband will be switching to Dr Preber as well based on my experience today. read more

I had the best dental appointment for a cavity! Dr. Lin was crazy thorough, nice, and explained everything so well. I was super nervous and had all my nerves go away with his niceness and intelligence. CJ my hygienist was awesome and Riley in front was super nice and explained all my benefits! Definitely recommend them and will be back in October! read more

I came as a new patient, everybody was so nice and made me feel welcome. CJ is the best hygienist, I can see her professionalism and passion for her joj, she is Great! Thank you read more

I have been coming to gateway dentistry for a while now and I have got to say that I love this place. I always feel taken care of and never feel rushed, out of place, or disappointed. If you're looking for a place to receive quality dentistry care, this is the place. :) read more

Gayle and Stephanie got me in last minute. I had some laser treatment after my cleaning and Rosanna made sure I was comfortable. Dr Williams, Jaclyn and Julian we're very personable. Dana cleans my son's teeth and has made sure he understands the importance of brushing his teeth. I recommend Gateway Dentistry to all my friends and family. Parking is the only down fall but it doesn't take away from the amazing service I have received. read more

There the best. Great at what they do and super friendly. They go above and beyond normal standard.

First experience with deep cleaning. I was nervous but Dana was outstanding! Caring approach - concern for my comfort. Really appreciate the time she took to make me less nervous read more

I had a crown come off on a back top tooth on Saturday evening while flossing. The tooth was exposed and so there was understandably some sensitivity to Hot and Cold. I have not been to this dentist in over three years although my wife and son like them very much. I also had an appointment on Monday morning that I needed to keep and I told Gateway that I would give them a call after my initial appointment in the morning to see if they can fit me in to get my crown put back on or replaced. I called them at 11 a.m. on Monday they took me straight in and started working on my crown. Everyone at the office was extremely helpful, professional and very understanding of my situation and they moved their schedule around to accommodate me as I did not have an appointment. Alex did a great job of prepping me, explaining to me what was going on and keeping me comfortable. Dr. Preber explained that there was damage to the existing crown and a new one was her recommendation. I agreed and they proceeded to make the crown right there in their office! What that meant for me was that there was no temporary crown and no coming back to have the temporary crown removed and the permanent one installed. What a time saver! Very professional team at Gateway that obviously knew what they were doing and on top of that they were all super nice! I would highly recommend this team and I will continue to go back to them for all of my dental care. read more

Love this place!! Everything is super easy and dialed in from check in to the time you leave. The staff is the best!! CJ was so helpful and did an amazing job for my much needed cleaning g and Dr. Preber was really efficient getting everything I needed. I was totally nervous to get back into routine cleanings but the staff here made everything literally painless! Much recommended!! read more

Omg went in with my first ever tooth pain and in the same day they dx me with the cause and were able to rid the problem the very next day by referring me to an endondotics. Couple weeks later they placed my crown on and got me started with a night guard so I would stop grinding my teeth and I've been a free soul ever since! I will always go back for any teeth cleanings or repairs in the future! I fully recommend the team there and Breezie for her great management skills in that office! read more

I think one should understand that this dentistry is one of several in a chain of offices. Therefore staff are interchangeable, though contingent on the discretion of regional leadership. The current staff, with the exception of one, has replaced the staff that originally helped my family. Our pleasant experience has been replaced by poor payment records and the prompting of inappropriate conversations from the new dentist toward my wife. Example: Dentist: "Are you a healthy girl?" My Wife: "Well yes, I mean I don't drink or smoke?" Dentist: "Well that doesn't matter, my uncle used cocaine and partied for years, and lived to be 80." My wife felt very uncomfortable and I was not pleased with his comments either. There's something about illegal narcotic use in conversations that just strikes us as odd. Two weeks later, in another visit, my wife was required to come home and return with proof of payment for services previously paid, or be charged an additional 400.00, because office personnel could not find her payment records. It's safe to say, we will be looking for a more family friendly dentist office. read more

Rosanna, Bree and Kat were awesome and Rosanna had some fantastic tips and was wonderful! Going to the dentist isn't the funnest thing to do but these ladies made it great! read more

Dr K is an amazing doctor and does great dental work! Staff is very professional and made me feel comfortable throughout my whole dental appointment. I will definitely be recommending my friends and family to the office. read more