I found Serene through an amazing Groupon deal for laser hair removal. I was at first going to get…read moremy laser done at Laser Away since there's so many locations but they nick and dime you to death there. It's $300 for underarms there for 5 sessions meanwhile Serene was around $80 for 6 SESSIONS! I also got Brazilian done for 6 sessions as well, $170! The staff at Serene are so welcoming and so so sooo sweet. I have thick Asian hair that grows fast. I used to have to shave twice a day. My hair would grow back within hours. Going to music festivals and the beach was such a nightmare since I'd feel insecure of my hair growing back even after shaving. I saw improvements after my first session only. I went from shaving daily to BIWEEKLY! Even after 2 weeks there wasn't even much to shave. I am so happy with my decision to get laser at Serene. On top of laser they do offer other services such as Keloid shots. I had a bad infection on my shoulder earlier this year which resulted in a keloid scar on my shoulder that bothered me. For $80 per shot I was surprised with my results in just one session too! My scar is now significantly more flat by at least 60%. Irene is so knowledgable and fun to talk to. She always makes sure I feel safe and comfortable and overall just makes me visits even better.

This review is for Gloria. She has been doing my Brazilian laser hair sessions since spring 2024 I…read morebelieve. Gloria is amazing! In the beginning you feel a bit vulnerable BUT Gloria is very friendly & your mind/body will feel safe with her! Skip Sev & laseraway - you'll see awesome results at this medspa. Gloria is always willing to keep you in the loop of specials going on at every month as well.

TL;DR: Paid $3500 for CO2 laser but was given a different laser without consent, with no eye…read moreprotection. Heavy upselling, and they tried to make me sign away my review/legal rights before refunding unused services. Would not recommend! Back in February I found JT Aesthetics through a Google search after loving the results of a CO2 laser treatment I'd had in 2025 at a different medspa. I used to go to a medspa in Yorba Linda for facials, botox, & treatments but since I now work in the IE, driving back out to OC wasn't practical anymore. So I searched for medspas in the Corona/Eastvale area that offered CO2 laser, messaged JT Aesthetics on Instagram, and one of the owners, Tina, confirmed they did. I booked a consultation and a treatment for that following Thursday. At my consultation, i met with an Ashley who is their esthetician. She recommended a plan: 3 CO2 treatments ($3,500, discounted from $4,500), 3 chemical peels ($1,200), and a Rejuran add-on ($900) -- total $5,600. I declined the peels, but Ashley pushed for at least one facial after my first treatment ($400, "discounted" from $500). I've had plenty of facials and knew that was steep, but she insisted it would really benefit my skin, so I gave in. I ended up spending $4,800. The treatment itself, done by a nurse also named Ashley, went smoothly, and she made me feel comfortable. But that night, I reflected on the appointment & noted differences from my 2025 CO2 treatment; less sting, a much faster tempo, and no eye protection. I texted them the next day asking if I'd actually received CO2. They didn't respond until I followed up again, and when they did, they confirmed I'd received Erbium YAG instead, framing it as just a "more gentle and precise" resurfacing laser rather than acknowledging it wasn't what I'd paid for or consented to. I was upset, but decided to give them a chance and continue, since I did like the results & had already invested so much money. At my facial, Ashley did a decent job, but it didn't feel like a high-end facial, she played music on her phone & the wipes she used on my face after certain steps felt rough and smelly, almost like paper towels (I'm used to soft sponges). Afterward, she pushed hard to sell me two more facials for "just $600," approved by her manager, then a basic facial for $250 after I declined that too. It was clear their focus was on the next sale. I left with a bad taste in my mouth and dreaded coming in for my next laser appointment Two weeks later, at my second Erbium YAG treatment (still being called "CO2"), I met with Jennifer, the other co owner, she offered a $600 VAMP add-on, which I declined , she then sent Ashley(esthetician) in to pitch it again after I'd already said no, I declined a second time. While prepping me, Jennifer mentioned putting on eye protection "even though this laser is super gentle," which reminded me they'd never actually addressed my earlier question. I didn't push it in the moment, but I photographed the machine and looked it up that night. That's when I learned eye protection isn't just necessary for this laser, skipping it is illegal. At that point, I knew I was done with JT Aesthetics. I requested a refund for the unused portion of my treatment plan ($1,166.67), and they made it difficult; insisting on a refund protocol that required me to come in person, even after I explained I wasn't comfortable returning and that CareCredit allows remote refunds. When they finally agreed, they sent me a settlement agreement to sign first, waiving my right to leave a negative review or pursue any claims over injury, which felt especially unacceptable given I'd been treated without eye protection at all. I refused to sign and filed a dispute through CareCredit instead, this time for $1,750 (the unused portion plus half of the first treatment). JT refunded me directly once the claim was opened for the $1,166 amount, and that case closed. Since then, I've gone back to my old medspa in Yorba Linda to continue actual CO2 laser treatments. It's a longer drive, but it's worth it to be somewhere I feel safe and where I trust they're actually looking out for my skin, not just the next upsell. Bottom line: This felt very transaction-first, not patient-first, like I was a walking dollar sign, not someone they were invested in helping. I'd steer clear.

Detra was so good at laser and Botox. She's super friendly and kind very sweet and makes the…read moreexperience fun. I love coming to JT Aesthetic the staff is super kind and they care.

I absolutely love Stephanie Castro at NakedMD! She is not only an amazing nurse injector, but she…read morealso has such a great eye for beauty and truly understands facial anatomy and facial balance. Her knowledge and technique honestly make me feel like I'm in the hands of a doctor. She also has such a gentle touch -- my Botox experience with her was so comfortable! I'm VERY picky when it comes to choosing my injector, but Stephanie is someone I will definitely keep coming back to. After my last Botox treatment with her, I received so many compliments! People kept asking me where I had it done, and I've already recommended her to several friends. When you find an injector who understands your face and gives you beautiful, natural-looking results, you don't want to switch. Stephanie is definitely that person for me. I'm not going anywhere! See you again in 3 months, Stephanie!

I cannot recommend NakedMD in Chino Hills enough. From the moment you walk through the doors, you…read moreare greeted by some of the most genuinely friendly staff you will ever encounter. They make what could be an intimidating or vulnerable experience feel completely welcoming and comfortable. It is rare to find a team that is so universally kind and attentive, but they truly set the gold standard for customer service right from the front desk. What really stands out about this clinic is the exceptional level of care they provide to every single patient. The practitioners take their time to listen to your concerns, answer all your questions, and tailor their approach to exactly what you need without ever making you feel rushed. You can tell they are deeply invested in your well-being and results, ensuring you feel supported, safe, and informed throughout the entire process. If you are looking for a place to handle any of your aesthetic, wellness, or hygiene needs, this is absolutely the spot. I highly recommend them to anyone in the area who wants top-tier professionalism paired with a warm, personal touch. They have earned my trust completely, and I will definitely be returning.

Sad that I couldn't even get through the consultation before setting an appointment. Gina was…read moreextremely rude and dismissive. I'd ask a question and there was silence so I would proceed to answer my own question and she'd be like "umm no" okay so tell me then? She asked why I had a consultation back in 2024 and didn't proceed, I told her because the nurse I saw in office for a consult said she wouldn't recommend if I wasn't close to my goal weight. She then replied "well what's the difference between then and now?" I said I lost 40 pounds since. Then it was pure silence. I ended up hanging up on her but I guess if that's the first experience I receive then it's a sign to not proceed with services.

Tried to schedule for their summer deal. The girl says the deal ended yesterday that's why I'm…read morecalling. So I was going through the questions and she then immediately asks for money. Very aggressive before giving the details of what I would be paying for. Then the girl says check your text messages. But I can hear my phone pinging the whole time on the phone with her. I'm like why can't you just say it while on the phone with me. Very condescending and rude for someone asking for money. Felt very off to me and not someone I will ever do business with. I'll stick with Skin perfect in Rancho Cucamonga. They're more expensive but at least they have class

Staff is always amazing and Service is top-tier always come out looking 10 times younger than I did…read moregoing in. The price is well worth the service and the satisfaction guaranteed J .Silver

My girlfriend and I went to Skin Perfect for tattoo removal and couldn't be happier with the whole…read moreexperience. From the moment we walked in, the staff made us feel comfortable and answered all our questions before we even started the process. The technicians were professional, knowledgeable, and clearly experienced -- they walked us through what to expect at each session and made sure we understood the aftercare so we'd get the best results. The clinic itself was clean and modern, and every visit felt efficient without ever feeling rushed. What really stood out was how well they worked with both of us individually, since everyone's skin and tattoos are different. They tailored the treatment plan to each of our needs rather than using a one-size-fits-all approach. We're both really happy with our progress so far and would recommend Skin Perfect to anyone considering tattoo removal. Great results, great people, and a genuinely positive experience from start to finish!

Thank you riverwalk MD Aesthetic.! Everyone there is amazing. ! I always have the best experience…read morewhen i have any service always punctual professional and honest something that I can really appreciate thank you so much to you all ! You guys make the difference!! Keep up the amazing work!

I really like my results! I recommend it natural treatment for my hormonal chin acne and a lot of…read morebenefits!

Had an appointment for lip filler today with Danielle and my experience exceeded my expectations! I…read morecan get a bit anxious & nervous with needles but Danielle was very calming, gentle, & reassuring. She definitely made me feel comfortable. I also appreciated how informative she was, along with her attention to detail with her work. I really love my results! I'm looking forward to seeing how my lips heal. Also, Kim at the front desk, along with another young lady with glasses, were both very kind and willing to answer questions.

Did the VI peel with peptides and it really didn't do anything for my skin. Given the treatment is…read moreon the pricier end and was told multiple treatments needed to be done it just didn't seem like one peel has any effect so it's hard to trust paying to do more would work out. Left my skin very sensitive, and I've been purging for the past week since I've had it done. I expected I would have smooth, fresh skin after the peel but I've been left with terrible, painful cystic acne which I never get. IN RESPONSE TO OWNER: I followed the instructions clear and through. I still use the cleanser provided. The instructions note to not do any treatments following 2 weeks, nowhere does it say that I should be following up with another medical grade facial within 7-10 days.

found this place that opens 7 days a week, 10min from the house. as we've just moved to this area…read moreand need to find a new doctor. also needed to get my coughing checked out fast. all other doctors have a long wait schedule. loved it opens 7 days a week and welcomes walk-ins, what a concept?! came in twice so far, both time were walk-in and greeted by the front desk staff and waited about 30mins before I was seen by PA on duty. 1st visit was with Amy, who assessed my symptoms and prescribed antibiotics and cough medicines for my cough. I took the medicine and recovered after I finished the medicine. Amy was very friendly and answered my questions on the doctors and clinic/office operations. 2nd visit was for my pain at the back of the ankle (achilles) for almost 3 months. Don walked in with a huge smile and very friendly and checked my foot and found a bump at the back of heel that needed x-ray to confirm. (when I saw my podiatrist twice in the last month, he didn't even notice it). only problem is the x-ray order form had a wrong address that I ended up driving around to find the correct location. I've decided to make an appointment with the MD in the house to see if I can change my PCP to this location for convenience. earliest appointment is 2 months away, hopefully this is bc MD is on travel, and not a typical trend for scheduling. but at least the PAs were knowledgeable and the staffs were very friendly. So happy I've found this place w/in 10min. from my house.

I had an extremely unpleasant experience with John at the front desk of Total Care Walk-In Clinic…read morein Eastvale on Aug18, 2026. John was very impatient, rude, and unprofessional. While I was trying to explain my situation and ask for help, he repeatedly interrupted and cut me off before I could finish speaking. He showed very little patience and seemed completely unwilling to listen or provide any assistance. This kind of attitude is unacceptable for someone working at the front desk of a healthcare facility. Patients come to a clinic because they need help, and the very least they should receive is basic courtesy, patience, and respect. Based on my interaction with him, John needs significant customer-service training before working in a position that requires direct interaction with patients. I hope management takes this seriously and ensures that patients are treated with the professionalism and respect they deserve.

This was my second time getting dysport and I was nervous! After seeing so many recommendations in…read morethe local mom groups about nurse Shari, I decided to give her a try. I'm SO glad i did. I told her I wanted a more natural result and did not want to feel too frozen, and she did exactly what I wanted! She was very kind and patient and answered all of my questions, I even did a consult about adding a little filler to my lips, and I'm excited to do that next time! Thank you!

I've been going to Shari for a while now and I'm always happy with my results. She and her…read moreassistant, Diana, are consistently kind, welcoming, and make every visit comfortable. Shari is extremely thorough and always takes the time to explain her services and answer any questions I have. I've already recommended her to others because her work is reliable and I consistently get great results.

Sahar and her whole team are absolutely brilliant. Love the entire experience ...warm and welcoming…read moreatmosphere.

Nice and clean also very accommodating, but not to mention affordable…read more We are going there as a family members of my family. We are very happy.