What can I say about THIS branch of Supreme Lending?!…read more Jefferson, Kevin and Kristi were all fabulous!! Jefferson never hassled me after the initial contact. He just let me do it at my pace. I appreciate them because they made it easy to do. Even when the seller's side couldn't get my HOA documents in time, they STILL got our loan done early!! I honestly was so impressed by how professional, how quickly, and how easy this process was. Solid five stars!!

DO NOT USE SUPREME LENDING!!! I am a 1099, and thus had to give them tons of info for a loan…read moreapplication. I put a contract on a house and Supreme Lending said that everything looked good. They had ALL my info for over 20 days, was told that everything looked good and that the loan would go through. I was told repeatedly throughout the entire process that I would have no problem qualifying and that getting the loan just took some time. I made it explicitly clear that I had to close on the house by Dec. 29 as I had to be completely moved out of my current residence by Dec. 31. They assured me that would not be a problem. Wow, how far from the truth this turned out to be. I was told that the underwriter had it on their desk and would have a final answer within 48 hours after they had already had all my info for 2 weeks. That 48 hours window turned into 2 weeks - phone calls were not returned for 1-2 days and anytime I was told I would have an answer that day, I would not get a response and the next day it would be pushed back again. I received a final phone call yesterday saying that they denied it and with no valid reason that they could give. Now, not only have I lost a house, I've also lost a considerable chunk of money that I was out for option money, earnest money, and inspection, and now have less than 2 weeks to try and find a place to live due to them telling me one thing and then doing a complete 180. SUPREME LENDING DRAGS THEIR FEET AND LIES! DO NOT USE THEM!

Everyone in the office was so kind and ready to help. I got the rate I wanted, and I feel like…read moreeverything was answered.

Mark and the team at Prime were fantastic throughout the homebuying process. My 2nd deal was a…read morecomplicated and long short sale and Mark was highly effective throughout the entire process. Easily reached, direct and clear communication, timely, accurate, and informative are all apt descriptions of my experience. Mark was able to take very aggressive timelines imposed by the sellers lenders and guide us to a fully funded closing in less than 30 days! Very impressed with the service and successful closure. Thanks Mark and Team!

Mark is truly the best of the best. He will shoot you straight and make sure you are fully informed…read morewhen you are making the largest (and most stressful) purchase of your life. If you are looking for a true advisor through the entire home buying process, Mark is your guy. He has tons of experience and an excellent team. I've called on hundreds of loan originators throughout my career in mortgage and no one compares to Mark Raskin. He is a wonderful human being who truly cares about his clients and does everything he can to get you the very best deal. I have worked in the mortgage industry for 15 years and have seen every type of loan originator there is. Mark sets himself apart with his service, experience, and expertise. I can count on one hand the loan originators I would recommend to my family and friends and Mark is number 1. If you are thinking about buying a home, call Mark. He will be helpful, he will be kind, and he will advise you every step of the way.

Cole and his team did a great job helping us get a mortgage for our dream home. Any time we had a…read morequestion or concern they quickly responded and put all our fears to rest. They even worked with our schedule and we were able to close 12 days early! I will recommend them to anyone needing to finance a home.

Cole and his team at Waterstone Mortgage just helped my husband and I refinance both of our homes…read more He and his assistant, Karen, did an awesome job in managing all the little details on both transactions at the same time. As busy professionals, my husband and I were able to completely put our trust in them to get things done quickly and seamlessly. We highly recommend them!

Justin and his team were great to work with! From beginning to end and beyond. They were able to…read moreclose our home loan in a very short time frame and made it stress free. They walked us through every question we had and gave us well rounded advice - I felt like they cared about our total financial well being, not just selling the loan! Justin personally showed up on closing day with some of the most thoughtful gifts for every member of our family. Last but certainly not least (and this is the beyond part because I don't think many other lenders take the time to do this) they have set up strategic touchpoints post-close to discuss any questions WE have about our new home such as - setting up our new loan payments, tax exemptions, home remodel questions, and any thing else! We truly enjoyed working with Justin and his team. They are different in all the right ways. I would absolutely recommend and will certainly use them again in the future!

Justin & the Neo Home loan team are FANTASTIC! Our realtor recommended Justin to us when 1st…read morestarted thinking about buying a home, which started in early 2022. After an initial discussion, he helped guide us to what we'd need to do to prepare for our new home purchase and was so kind and knowledgeable. After deciding to terminate our contract on a new construction home for an existing home, Justin & his team jumped into action. Justin answered my call for assistance on a Saturday afternoon and within the hour had sent over figures for what we could expect on the home we were hoping to go under contract on. Justin & team gave us the knowledge & confidence we needed to move forward with a pre-qualification letter for our dream home and worked diligently over the weekend to set us up for success. Once under contract, the entire Neo Home Loans team was AMAZING! The communication was STELLAR, TIMELY and the Neo Home loan status updates kept us informed along the way. Justin & team helped us go from a contract to closing in 11 days! Who can do that.. Justin & the Neo Home Loans team can! We are so thankful our relator introduced us to Justin & the Neo Home Loan team and we look forward to working with the team to continue to manage our home and setup our family for financial success. Anyone we know who's in the market for a new home will be sent Justin & the Neo Home Loan teams information. Thank you from the bottom of our hearts! We appreciate you and everything you've done to support our dreams!

I am a previous customer of Navy Federal and while creating a new account online the artificial…read moreintelligence for Navy Federal deemed something fraudulent. When I went into this branch to try and sort out what the problem was with all the proper paperwork the staff said they don't know and i need to do what the email says. No one can tell me why so my assumption is ai runs Navy Federal and the employees can't explain ai's decisions. I spent months trying to resolve this with several employees and following the directions emailed to me but in the end nothing changed. It's probably a good thing if these people can't figure out how to correct a problem in the account creation process why would I trust them to protect my money.

I've been to this location several times over 2-3 years and have always found the staff to be…read morehelpful, but Billy is definitely the person I would choose to work with. Billy's professionalism and willingness to assist makes a real difference, recommend he be set as the on boarding professional to train other staff members that may struggle with connecting with the customers.