Great customer service & outstanding service. Every employee has been respectful each visit.read more

I regularly get my oil changed here, and they are great. I needed new tires as well, and they were…read moresuper helpful and speedy. Glad to have this place for quick, convenient, and reliable service!

Shout out to Austin for coordinating and getting my Corvette fixed fast! I had a breakdown and my…read moreusual shop is the HUB auto, but they don't work on Corvette's so they referred me to this location. Steve auto had my car finished within 12 hours. I was so happy and they replaced some additional things that I needed. The price didn't matter, but I did LOVE the quality of service and professionalism.

I took my car up to Steve's because it's close to my neighborhood and I've never used them before…read morebut thought I'd give them a try. My clutch pedal was starting to lose pressure. This is something I've had fixed before by simply replacing a faulty slave or master cylinder. I let them know this while describing the issue. After saying this was most likely the issue, I was asked if the clutch had been replaced. Later I got a call back and they said that I was getting good pressure with the cylinders and that wasn't the issue. Instead that I was going to have to get the clutch replaced. I walked back up there and paid the $150 "diagnosis" fee that increased to $187 upon payment, citing taxes but not mentioning the $15 fees added. I told them I was going to get another opinion. A mechanic I know that changed the cylinder last time took the air filter off and checked the slave cylinder and showed me that fluid was leaking out very noticeably. Steve's hadn't bothered to even check the cylinders or they would have seen fluid leaking out. I'm guessing they just took it into the bay and pushed the clutch and decided I need a whole new clutch. My friend mechanic ordered a $60 part, the faulty slave cylinder, and the car is back running just like it was before. So Steve's got my $187, but not another cent from me. I hope it was worth it for them to get a small amount from me on the short end instead of a trusted customer in the long run. Avoid these crooks!

You cannot beat Stigler for quality work! He will not sell you anything you dont need…read more Warren Bartlett

In the past I've taken them a '55 Chevy, '56 Caddy, '80 Mercedes 450SL, 2000 Miata, and today a…read morePrius V and been nothing less that perfectly happy with the work and service. Highly recommend!

I placed my car in their shop for service and paid nearly $3000 one repair after another repair…read moreand my car still isn't working. It was towed to their shop 4 times at my expense and now they don't want to honor their warranty. share share share They put clamps on the wires connected to the pig tales and Mecedes Benz fuel pump comes fully assembled. The wires were cut. I was driving around with wires floating around in gas. Doug said he didn't know how that happened and he knew how?! Bad experience period.

TLDR: Don't go here. They are shady. My husband and I went…read morein to get our knock sensor replaced. They gave us a $370 estimate for parts and labor and when it was done tried to charge $1000. We called back after discussing the price change and they changed the story. Saying "oh he wrote the labor too high by accident . It will actually be $510" because they also replaced the intake valve and an ignition coil without confirming with us if that was okay. When we decided to not argue the $510 and just go get the car, they changed it to $594 once we were there. They were unable to explain why they did so much without confirming if we wanted the extra work done. We are not rich and I don't know a lot about cars and so I couldn't really argue. But just calling to tell us what was going on before doing it and charging us after the fact would have gone a long way. I won't say they scammed us because they did fix the issue with my car but it was absolutely shady and I would recommend them no one. They are taking advantage of people. I would have accepted a variation in price due to parts being more expensive than they thought. But they should have communicated with us when they did more than we agreed to. Also the ignition coil had nothing to do with the knock sensor so they shouldn't have replaced it without permission. So disappointed.

5 stars is not enough to say how pleased I am with Raleigh Tire in Collierville. They see me as a…read moreperson, the reason they are in business. They sell and service my tires and other car needs. I have bought my brakes there for many years. The front desk personnel are always friendly and courteous while the mechanics and staff in the back are also helpful, courteous, and caring of what I need to have done. While sitting in their comfortable waiting area, they keep me informed of the progress being made in the back and if needed, help me with recommendations for caring for my car. I won't go anywhere else.... and they also offer service to come to you and get your vehicle to their shop if needed!! GOOD OL' FAMILY BUSINESS & SERVICE!!

I took my car to them at 7:30am for an oil change and at 4:30 I called and they told they never had…read morechance to do it. They had no intention of letting us know. He told they were just behind and could keep over the weekend and try to get to Monday. Being nice I just took the car and left. I went back on Thursday of the next week and the exact same time happened again after being told they would get it done. I will never take my car there and having been using them for years. They have poor customer service.

When I walked in I could tell I wasn't wanted there. People behind the desk made eye contact, then…read morejust kept eating their lunch. Eventually the lady says, "we're not taking any new customers." Dismissive and disrespectful. Wish I could give zero stars

Don't let these folks get under your hood. This is the type of shop that creates problems so you…read morecan come back. There famous problem is the fuel pump!! if you speak up for yourself they will un customer you. Oh yeah they alter the data system because they lie about the services they provide. I paid for a ac compressor it went out a few years later. I guess they forgot we already replaced it. He tried to say he fixed the coils. Oh yeah they buy parts from the junk yard and will not provide receipts or core information. Run run run from this place you are better off going to the dealer!!

I want to like this place since they are locally owned, but I have no choice but to say do not give…read morethem your business. They will overcharge you for parts, labor, and fail to execute agreed upon repairs. About 3 months ago my brakes seized on my car. I brought it here, since the other shop in town is notoriously bad at communication. They called a few hours after dropping my car off, and let me know I needed an entire brake replacement. Cost was over $2k. Ok fine - I needed my car back soon and didn't have time to get other estimates. They replaced all 4 brakes, pads, and rotors. I got the car back after a few days, and noticed a loud clicking sound that was consistent with the wheel speed. Brought the car back in - they said they found a burr on one of the rotors so they resurfaced it. I got the car back, and there was still a loud clicking. Brought it back a third time now and they had it for a few days "diagnosing" it. They told me they took the brakes off and put everything back together and couldn't find the issue. One of the mechanics told me it was because my car has rust (makes no sense since the clicking was in rhythm with the wheel speed). Picked it back up, and decided that weekend to find the issue myself with a buddy. Took us an hour - a tension clip on the calipers was completely misshapen causing the pad to move within the caliper. Had they actually tried to diagnose the issue and take the brakes off they would have noticed that this tension clip wasn't tensioning anything - it was loosely fit into the caliper. Ended being an $8 fix with a new clip from Autozone. A month or so later, brought my wife's car in for a failed AC. They had the car a few days, and diagnosed a failed actuator. Charged us $1k in labor and parts to fix it. Picked the car up, and a few days later the system failed again. Brought the car back, and after 3 more days was told by Eric it's the AC compressor and it'd be another $2k to fix it. I let them know I needed to get other estimates - I had just spent $1k there for it to get fixed so to be charged another $2k was ridiculous. They sent me an invoice estimate for parts and labor. The AC compressor kit they quoted from Napa was $799. I found it on Napa's site for $450ish. Called and let them know that I found the parts cheaper, I'd buy the parts and bring the car in for the service. Eric told me no problem. Received the parts this week and tried to set up an appointment with Eric. Eric said to just bring it in. I called yesterday and spoke to Eric again. knowing it's a holiday weekend, I asked if he could get to it today 5/22. He told me to get in in early and they'd do it. The night of 5/21 I dropped the car off with all the parts in the trunk so they'd have it first thing. My wife called today 5/22 in the morning to make sure they had everything and would do the repair Eric said not to worry they'd get to it today. Called back at 430 or so, and we were told they hadn't even started it. We went to pick it up and spoke to Tim and the lady at the front desk. I asked what happened, and he said Eric was supposed to call with a labor quote (which Eric had already provided to me in writing) and he never did so. So instead of calling and telling us the labor, or telling us they can't get to it today or whatever, they left us hanging with a car with no AC. Picked up the car and there was ZERO effort from Tim or the lady at the front to try and retain our business. No effort to make an appointment for us to have it fixed, or to try and correct the situation. They've already taken over $3k of business from us, so I guess lesson learned. DO NOT come here. I have zero confidence in their technicians and their lack of communication will leave you hanging as it has us several times now.

Honestly one of the worst experiences. I came in there to get a new tire because mine was loosing…read moreair and wasn't repairable according to the first place I went. So they called Raleigh to see if they had my tire and could replace it for me. keep in mind I am a woman and I had my 3 year old son with me so I'm sure this is a classic case of them taking advantage of the fact that I'm a woman who doesn't know much. Anyways I go to get this tire already almost in tears and the older gentleman at the front desk was just blatantly rude to me the entire time. Told me how much it would cost and sent me on my way. when he told me the price it seemed good considering the tire I had on my car is a grappler and they're decently expensive. An hour passes and they're call and tell me I can pick it up. when I get there the tire that is on my car is an entirely different tire,not even the same tread and costs 92$ regularly buy I see on my receipt that I was charged 198$ just for that one tire. All the man had to tell me is that it wasn't the right tire but atleast it would get me from point A to B. I will never ever recommend or do business with this place ever again and if you do make sure you are smarter than me and get an estimate and see what you are paying for first.

It was very quick and nice for tire pressure fix. We had AJ and he was super nice and helpful. The…read moreprice is very reasonable and not overpriced. Again AJ was super quick,helpful, and nice. Great service!!!

I'm now filing a complaint with the BBB and here & anywhere else about the experience had at this…read morelocation. I bought 4 new tires and had them installed, the process was handled by a teenager, paid him and told him I wanted to keep two of my original tires. The next day I had to call repeatedly to get someone to answer the phone to find out if it was ready, then they didn't even know I had paid, then when getting the car no two tires are even known about! I told them then also called the manager, AJ several times & nothing was done, no apology, no offer for replacement. Now, I called about getting some used tires and was told by AJ he doesn't understand what they did wrong & blamed it on me. So NO, this place is not recommended.