We had such a great experience with I Repair It Fast and Harry (Harout)! He fixed our iPad screen…read moreand was incredibly honest, kind, and quick throughout the whole process. When we came to pick up the iPad, the screen looked absolutely pristine, but it started doing some weird things on its own. Harry was immediately super apologetic and insisted on keeping it to make things right. Since it was close to closing time, I fully expected to come back the next day -- but within about 30 minutes, Harry called to let us know he had fixed the issue and everything was working perfectly again! This level of customer service is hard to find. Harry has actually repaired several of our teenagers' devices over the years, and every experience has been great. We'll absolutely continue coming back in the future. Very, very happy with our service. Thank you so much, Harry!

This happened a few years ago, and to this day, it still leaves a bad taste in my mouth every…read moresingle time I drive past this place. I genuinely hope this individual no longer works here and that it was just a one-off bad worker--unless, of course, he is actually the owner of the establishment. Either way, the experience was so terrible I feel compelled to share it. I called this shop multiple times beforehand to get a quote for a cracked screen repair. The technician assured me it could be fixed and recommended going with the aftermarket glass. After assessing it in person, he confirmed the plan, took the phone, and told me it would take about an 1-2 hours. When I returned, the phone was completely taken apart. Suddenly, the story changed. He claimed the back case also needed to be replaced to fit the new screen--something he specifically assured me wasn't necessary before he started. He also said that there was something wrong with the front facing camera, which it didn't before I gave it to him. He quoted a new price for the extra work that almost equaled the cost of a brand-new phone. Because the extra cost didn't make sense, I told him to just put the phone back together, offer a fair price for his time, and I'd just buy a new phone instead. (The phone was fully functional before this; it literally just had a cracked glass). He completely refused to reassemble the phone unless I paid for both the new rear case and the glass. He basically held my device hostage, forcing me into a costly repair under his terms, or forcing me to walk out with a completely disassembled, non-functional phone. I felt backed into a corner and had no choice but to pay. Unprofessional, dishonest, and predatory business practices. Avoid at all costs.

Quick repair with warranty. Best price out ouf 7 different inquiries i made. Open on a Sunday!…read moreresponds quick!

I was very happy with their service. The part for my iPad…read morewas damaged. They notified me the repair will take one more day and gave me a free screen protector for the delay. Communication was prompted. I found the overall experience excellent

I spilled soda all over my Mac keyboard and trackpad, and I was totally freaking out. Other repair…read morestores I called said there would be a several day wait, since they were busy Without an appointment, I walked in and spoke with Lian at the front desk. She was incredibly kind and took the time to explain the entire process to me. Since I arrived close to closing time and didn't have an appointment, she let me know they would run diagnostics on my laptop the following day. There's an $89 diagnostic fee, and if repairs are needed, part of the $89 fee can be used towards the cost, which felt reasonable. The next day, Martin called to let me know there was no damage and that he had cleaned the affected keys. He explained that my laptop passed all tests, but the battery was consumed. When I wasn't sure what that meant, he patiently explained and advised that since the battery wasn't swelling and the computer was still performing well, there was no need to replace it unless I noticed issues. I really appreciated that he took the time to explain everything and didn't try to upsell me. I was able to pick up my laptop later that same day which was less than 24 hours after dropping it off. I highly recommend Di-No for honest and fast service!

I previously had a great Mac repair experience at this mostly Apple-focused store, so when my…read morechild's gaming laptop failed, I brought it to the Microsoft counter at the back of the store. I paid the $89 diagnostic fee and understood that it would be applied toward the repair cost if I moved forward with the repair. That policy is completely reasonable. After diagnosing the issue as a failed motherboard, however, I was told they could not obtain the necessary Asus part and therefore could not perform the repair. I later learned that an authorized repair provider could obtain the part and complete the repair. My frustration is not that they charged for diagnostic time. My frustration is that no one mentioned before taking my money that they might not be able to source Asus parts or complete the repair. Had I known that, I would have taken the computer directly to an authorized repair provider. The laptop is currently being repaired by Geek Squad. I intentionally support small local businesses, and Di-No is close to my home, so it seemed like a win-win. Unfortunately, that wasn't the case. When I asked whether a refund was possible given that the repair could not be performed, I was told no. Consumers should know there is a possibility they may pay for a diagnosis, only to discover that the shop cannot complete the repair and that they will need to start over elsewhere.

Great customer service. Jesse was quick, efficient and kind! Will definitely return to this store…read moreand recommend to my friends and family.

TL;DR: did not use their service, but they are extremely honest…read more Something was wrong with my camera because all my pictures had streaks of light on them. Also, there is a bright spot on my phone on the right side, which affects my wallpaper. I came into this place to have it checked out and see how much it would cost to repair. The tech took one look at the photo and said it's not the screen that's damaged. It's the photo is highlighting a glare in the background. He switched it to night mode, and the glare was gone, so it was clearly the photo I had as a background and not the screen itself. Also, I asked him about the streaks of light on my photos. He took one look at it and said that my lens cover is really dusty. He cleaned it off and we took a photo and all the streaks were gone. I wanna point this out because these are two things that any dishonest repair shop can easily say they will look at it and fix it and charge me $100-$200. Because of their honesty, this was a five minute visit where he did want adjustment and one lens cleaning and didn't even charge me. It's good to know that they are still honest repairman out there. If I do have a problem, I will be sure to come back here

I brought my iPhone 14 Pro in with only 10 minutes left in the day. Despite the fact that you did…read morenot have the actual battery in stock, he went above and beyond and used a test battery in my phone, as he knew it was my birthday and something that was needed desperately. What else can I say, amazing value, outstanding service, and Lightning fast repair with quality replacement parts. I would highly recommend to any of my clients family and friends.

I give this place a 5 star rating because of Will, the guy who fixed the charging port on my iPhone…read morefast and with great customer service.

Not many places service hair dryers, and as I had an expensive professional unit with a broken plug…read moreI searched for some time before finding Smart Electronics. The shop is tucked away in an office building with no parking, and looks a bit chaotic with all the equipment and supplies. But I got a call the next day with a repair plan and reasonable cost, and once approved it was ready in a week. Some things are designed to be repaired and this is the place to do it.

No follow up; I asked for a specific job. They said they could do it. Then radio silenceread more

He took two of my broken identical Eizo monitors and combined them into one working monitor. What a…read morefeat!

I woke up one day to my nine year old baby sick. I panicked…read morewrapped it in a blanket and rush it here; my pride and joy was in his hands for a week. I tossed and turned all night until I heard back soon after; everything was gonna be alright! Flash forward today in just a week I am reunited with my laptop and her new keyboard. I am forever grateful!

First time using MicroConsulting and I am already very pleased. Chris at the front desk was…read moreknowledgeable, kind and patient. They do everything onsite and came highly recommended. Love.

They quoted me $140 for a data recovery from my laptop, which I thought was expensive but…read moreacceptable. I paid $90 up front. When I went in to pick up my laptop, they added a hidden $50 fee. I already paid $90 so I couldn't exactly walk away at this point. They completely refused a refund. I would not trust them again with my technology, there too many other repair shops out there.

Maurice is great. Very helpful. He takes your individual…read morecase and works to resolve it. Reasonable and wonderful follow up.

P.S. The $45…read moreinspection fee goes towards your repair if you decide to do so, just wanted to mention that

Requested help from dans tv to help repair failing backlights on my 50 inch V505-G9 vizio tv. He…read morewas very nice and came to pick up my tv and repair it in the shop. Brought it back and all 8 backlights are renewed and itll hopefully get many more years. He helped me get it back up and running too. At first things didnt seem to be working, but after tinkering with it i found the issue and i factory reset the tv and that seemed to do the trick. It seems the tv was very cranky from being worked on and having its guts removed it needed a full reset. I wanted to wait a day or so before writing my review just incase something happened. But im happy to say everythings good! I would definitely reccomend this guy if you need your tv fixed right! His prices are very reasonable too. More affordable to repair my vizio model than to buy another outright.

Highly recommend. We…read morehave a 75" Samsung TV that needed a new motherboard. Arthur came out the same day I called, diagnosed the problem, got the new board a few days later and installed it quickly. The whole experience was very positive and professional. Not only was it a lot cheaper than a new TV, but it also keeps a perfectly decent one out of a landfill, which was a big plus for us.