I had to pop in to this store to drop off a router the seller of the house I had bought left…read morebehind. It was easy and I got a text from the seller shortly after I dropped it off thanking me - so she was obviously notified. While I was there in the store, I made arrangements for my service to be moved from my rental to my new home. Two birds, one stop.

Games, lies sunshine communication but don't follow through just pure complaisant! they do not…read morecover any details yes you will be surprised when you get a bill :) they are good at wanting your money :) Do expect when you call the number from previous bill you will be passed around from one person to another numerous of times on the phone when you call the actual number on the bill expect to be passed around from dept. to dept and more departments. So you know what everyone dealing with them that is more than F***ing frustrated! with Cox do get name badges get confirmation numbers and do know they "keep notes" on what they wish to say regarding the situation so you do the same :) ask for a "recap" on agreement go as far as even asking to see the profile if you go to actual location and if you choose to go by their word expect you may get disappointed after. For example the notes when I called the number of the main actual co. you will find on your bill they noted: I declined tech insurance well NO! the employee never mentioned anything about an tech fee so I was charged $100 for a tech coming out. I followed all the directions on the phone I watched the tech I did everything as I was directed to do by phone so yup games! they could have tuned it on that day but why should they when playing dumb is best and charging me $100 for 5 min of a tech coming out is best? Also do know when you call the number from your previous bill they quote different price points then when you actually go to the store nothing is consistent! so you know what since they wasted my time I think people should know get details don't EVER! take any employees word for it at the end of they day they or course are suppose to smile and be nice they just want to get through the day and sugar coat you. They are two stars for a reason :)

I just had CenturyLink services installed in my Seven Hills/Henderson home and am very, Very happy…read more (I saw all the bad reviews here and felt I owed it to CenturyLink to share my good experience.) Earlier this week, a Century Link rep knocked on my door to pitch me on services. After quizzing him about internet speeds and the cost for internet + a good premium channels package, I invited him in. I ended up signing up for bundled services of 10M of internet + Prism Premium TV (includes tons of digital channels + HBO, Showtime, STARZ, Cinemax, Encore, plus all On Demand) with DVR for two TVs, all for $140/month. (If I hadn't wanted Premium, there were three other packages and all were very nicely priced.) The installation guy made quick work of things today. The whole system is wireless; the guide and remote are easy to use; and the internet is good (14MB -- about the same speed I was from Cox on slow days even though I was *paying* for 25MB). Also, there is no channel-change delay (something that drove me nuts with Cox if I wanted to quickly flip back and forth between two channels). In addition, the CenturyLink DVR boxes let you watch and/or record 4 shows at a time. And with the Prism TV app you can watch TV on any device in your house (laptop, iPad, iPhone, etc.) My monthly Cox bill was $210 and I was only getting HBO and Showtime -- so bottom line, I'm saving $70/month and getting more premium channels and solid internet service. And I got a $100 Am Ex gift card for signing up (the online registration for that was easy). I highly recommend CenturyLink and would advise you to call my very nice sales rep -- who is also the area General Manager -- who is with a company called Provision, an authorized CenturyLink reseller. His name is Bobby Lyman and his direct line/cell is 321-265-2004. (He used to live in Orlando, so that's a Florida area code -- but he lives in Vegas now.) UPDATE ON 4/6/14: I see that some of the negative reviews/complaints are based on (1) installation fee disputes, (2) issues with prices, and prices going up after a year and (3) customer service issues when canceling. It's certainly possible that some sales reps are not as honest as others, but my sales rep Bobby (1) waived all the installation fees, (2) informed me that service rates were promotional for 1 year and would increase by about $20/month in a year (still cheaper than Cox), and (3) gave me his cell number to make sure I get good customer service (which I assume is good for him as a rep of the company). UPDATE ON 4/9/14: Wanted to add a note now that I have had service for four days. The internet is streaming well above 10M most of the time -- averaging 14/15M -- and the TV service has been great including quick download times for On Demand shows. Very happy. UPDATE ON 8/4/14: Because I'm now working from home, I went back to Cox for high speed internet service (50MB) for my business as of July -- but I am happily staying with PrismTV. I love having ALL the premium channels in digital. (Also, when I called Century Link to see whether I could pay for faster internet speeds and was pretty disappointed to find out that I couldn't because it's not available in my area, the service rep took another $20/month off my bill through the end of my contract. All in all, while I feel bad for those who say they have gotten poor customer service from Century Link, I myself have gotten very good service.)

The service is lousy . Too many internet outages in the past and now for approximately 3 wks the TV…read more, my phone ,security cameras and anything on the internet rarely works . This business needs to be shut down and a huge refund given to all who have used their services . We have the fastest internet according to them but , it's constantly down because it doesn't work . For what we pay I expect better service and customer relations with live people . Don't waste your money on this service because that's exactly what will happen !

As advertised/great service/antennae works perfectly, tons of clear channels…read more So glad I got rid of cox cable. As said by others I should have done this before. Good communication, fair pricing, clean and professional.

Nobody ever returns calls . we've tried several times to talk to you to get an antennaread more

Rob Cortez did a great job. walked through everything and was able to answer any questions I had.read more

We have had isp.net for several years and have always had great customer service and support…read more Recently, I had an issue with which I needed help. This time Tina in the Billing Department assisted me in a very professional, efficient and friendly manner. Thank you, Tina and thank you isp.net for continuing to have such helpful staff. Margot R

Great! fast and reliable service I've had several televisions mounted from EZ tv mounting I highly…read morerecommend using there service again very reliable and efficient work.

I've had EZ TV Mounting come to mount my TVs and everytime the work was amazing and fast…read more First time it was to mount 3 TVs. Then i replaced a few more TVs and had him come a few years later and remove two of the TVs and mount two new TVs in those spots and it's always been quick and easy. If i ever upgrade my TVs again i will be using EZ TV Mounting.

At our last residence, we got a bundle (cable- DT & internet- CL) through Century Link, some time…read moreago, after ditching Cox for many, many years. It is better to deal with the company directly (ie. don't get that bundle!) so there isn't any "He Said/ She Said" stuff going on, which is the case whenever the bill wasn't right. It was never right for the first 15 mos. Hubby had to call every time. Even then, down the line, hubby had to make so many calls to set it straight. Anyway, on the service from Direct TV, the cable service was very good. We had few issues with the service overall. It was pretty reliable. There were few blackouts. We were able to DVR several shows (up to three), but I think that there was a limit. There was also a good amount of space for recording and keeping shows. Hence, my reasons, for the above star rating. We couldn't continue with it in our new place, I forget, for what reason. Anyway, it is better than what we have now (Century Link)--- it is very bad. Don't believe those commercials. It hasn't been a good experience with them. The cable and internet service with CL is not good. We might be going back to the original cable service after our current contract is done.

We have directtv streaming service in las vegas. The channel guide shows the Knights/Hurricanes…read morestanley cup final games at 8pm pacific time. The games are 8pm eastern, 5pm here. Can't set the games torecord the games unless they correct the time on the guide. Talking to "customer service" is like talking to a wall. If anyone else has directtv and is planning on recording the games, you better check your channel guides And a new update..directtv is now not carrying ABC here in Vegas at all, due to a contract dispute, so never mind recording the games, you won't even be able to watch..and all this the day after they send me an email saying they're raising my rates $15 a month..what a company.

So much more efficient than going direct to Dish. Dan is amazing. Took care of all my needs…read more Professional, personable and effective. Highly recommend them.

From the owner: Sky View Satellite Inc is a DISH Premier Local Retailer specializing in DISH TV service, Google…read moreNest Products and Internet Service local to your area. As a Google Nest Pro Dealer, we take that beautiful internet and turn your home into a Helpful Home - all centered around utilizing DISH's Voice Remote and DISH's Integrated Technology as the Helpful Home Hub. Our products will make your life easier and more efficient. With offices in Las Cruces and Carlsbad, NM, and now Las Vegas, we are dedicated to serving the entire southern New Mexico region, El Paso, TX, and Clark County, NV. DISH and Google Nest are the best choice for value and technology. Our Premier stores will offer you the best local customer service with the absolute lowest prices nationwide. Call or stop by today .

We had an excellent experience working with Moe. He responded quickly and efficiently, helping us…read morewith all 5 of our store locations as well as our office. He installed the new camera app, fixed multiple cameras, and made sure everything was working properly. He is very professional, patient, and friendly. He took time to answer our questions and explained everything clearly. On top of that, his pricing was very fair for the amount of work completed. We highly recommend his services!

Wife and I work from home and we needed to expand our hard wired locations and improve WiFi signal…read more Joe was on time, did a quick diagnostic, and made recommendations that made sense. Felt like he was looking out for me as a customer and took time to talk through the high level details of what he was doing. Everything works great! Highly recommend.

From the moment I stepped into the store my experience started…read more Mason was the person that took care of me and walked me through all the steps of transferring my accounts. He got me a next day appointment for my install of wi fi and land line. Robert was my installer and had to be innovative to connect everything. Both Mason and Robert are a great credit to Cox. Thanks to both of you. Mike Hardick 4/25/26

My mother and I were on our way driving home, when another driver suddenly t-boned us at 80mph,…read moreleaving us on the brink of death. Seeing this out the window, without hesitation, Vinny ran out and pulled us out of the burning vehicle and performed emergency surgery, getting us to stable condition within the hour. Having had been saved, we asked Vinny to help us exchange our modem and upgrade our plan on the side. Vinny, given his divine intellect, was able to help us do this all while reducing our final bill, exceeding our capacity to understand what's truly possible. Because of him, my mother and I have pledged our allegiance to COX and look forward to doing business with COX in the future. Vinny has been the most helpful ISP representative we have ever consulted, and deserves a substantial pay raise in order to support his substantial impact on this world.

Over the course of a few days, David had interacted with this store. He had paperwork. There was a…read moreset possible contract. I was not enthusiastic but I wanted him to feel good and how bad could it be? Why do I continue to challenge the universe to show me its bottom? The coverage was awful which led me to look at the email confirmations from the store at which point I discovered that they had misrepresented every aspect of the deal-- which they suddenly refer to as "an estimate." Despite seeking to cancel for sound basis and within the first 24 hours, we have been run around town "you need a corporate store!" (It is a corporate store) "manager will be in at __" "nope! Manager will be in at __" "only manager can waive the restocking fee" "only customer care can waive the restocking fee" the restocking fee is because the phone can't be resold because you opened the box." Etc etc yadda yadda... Selection? They had very little. Value? That's a negative. "The first bill is always twice as much" (the monthly bill we would end up with is much higher than we had agreed to in the contract, the first bill was to be more than twice.) Then they used "per diem" in a way that indicated that they had no actual definition. Honestly I feel as if we should have walked out when another set of potential customers threatened to kill a salesperson and then left. They had been on the phone waiting for customer service and the call was dropped. They might have been there for hours. One walked up to the salesperson who was working on them and told him. He was playing on his phone and continued to play on his phone but also started laughing. The manager went in the back and hid In the end a regular employee was able to waive half the restocking fee and refund some of the tax paid on the returned phone. That was the first and only honest employee.

I wait about 45 minutes to turn in a phone. It took me less time to buy a new phone then it look…read morefor me turn in my old phone at this location.