they do not communicate and have been extremely unhelpful. no response to multiple customer…read moreenquiries. F on service

I've been with State Farm For decades. They cover my home, car and personal liability. My…read morerepresentative Katie is ideal. She knows all the policies and communicates very clearly. At least yearly, Katie walks me through my policies to ensure I understand my coverages. We make any needed changes. Highly recommend.

Such a great service. Allan has been helping all my friends from the Brazilian community . Thank…read moreyou so much .

Unbelievably awful experience with Ina Mata and team here trying to set up auto insurance after…read morebeing a State Farm customer for over 10 years. It started with her charging my credit card without my consent and when I brought this up, she did not see a problem with this. This was followed by finding out my birthdate and SSN were incorrectly entered, resulting in hours on the phone with State Farm headquarters to correct the issue and change agents. Do yourself a favor and avoid this office. There are plenty of other options.

Love these people!!!! I am a licensed insurance…read morerepresentative myself (with a completely different company ) so when I say these people show top notch service I mean it!! Not only are the rates low but they genuinely care about what's best for you and your needs. Any time i need them they are there!! I specifically want to shout out Lily and Theo! Call them for a quote you will not regret it!

Jamie does a phenomenal job at accessing her clients' insurance needs and at assuring that her…read moreclients get the best possible coverage at the best possible rate. I reached out to Jamie a few months after we had moved our business to access our plan and to see whether we could obtain a more favorable rate on my husband's commercial auto insurance. Jamie hit a home-run on both! Had it not been for Jamie's keen eye, I never would have known that our business was, in fact, not actually insured at all. We had informed our previous insurer that we were moving our business and all they did was change the mailing address; they were insuring an EMPTY SPACE. Obviously, the other agency was careless. Not only did Jamie make sure that we were properly insured, she also saved us a tremendous amount of money. Kudos to a job well done! I highly recommend Brock Insurance for all of your casualty needs.

When you call, they tell you they're too busy to take care of you. And when you request to speak to…read morea supervisor or office manager, they simply hung up on you...

From the owner: $10/MO Auto & Home Insurance. Save $900. Call Us Now To Lower Your Monthly Payments. Same Day…read moreCoverage. Get Covered Now. Free Insurance Quotes In 5Min,

First, remember: people who are happy about a service have better things to do than write a review…read moreonline! Because their problem was solved and they moved on, right? Remember that most people here complaining need a place to share their stories. I understand some users might have different problems and needs than me (hence so many negative reviews), but my experience with them has been nothing but a dream! I wish I could remember the name of the customer service staff who talked to me because they definitely need praise! I was involved in a car accident where an uninsured driver was at fault, and they were able to answer all my questions. The two ladies who talked to me on the phone were so clear and patient. I'm a total dummy about insurance and legalities and its jargons, but they made my life so much easier! In a few hours, I had an appointment with an excellent damage evaluator (which was also a great body shop), and I was put in touch with a rental company. Everything has been a smooth ride. I'm so sorry this wasn't the same experience for everyone. But I beg you to consider Geico as an insurer, they were SO great to me!!

Geico was the worst agents. Mid January a driver without insurance tried to crash into my geico…read moreinsured car. The other was State Farm. I called State Farm for liability approval and they said GEICO customers arent well represented. One of the agents thought I should leave geico. The geico agents were not supportI've and were rude on the phone. Melissa Cipriano implied that Geico has lackluster customer service then State Farm. I cannot afford State Farm but I'm glad that State Farm agent Melissa knew it was not my fault.

I was a long time client. They lied about coverage and ignored me when I needed them most. AVOID AT…read moreALL COST!!!!

Have done business with Howard Feldman for over 30 years, back when he was in Bowie. I've always…read moretrusted his expertise handing all my insurance needs. He's reliable, honest and always keeps an eye out for lowering my premium.

I've been with State Farm awhile now. The staff is very friendly and helpful. I'm satisfied with my…read morepolicy and monthly premium. I'm not searching around anymore anywhere else I'm staying with them.

This team, especially Melanie Wells, has been great to work with. They've helped me issue my…read morepolicies out very quickly and have helped me solve issues that required quick attention. Melanie is my main contact and always replies quickly and provides me great service. As a financial advisor I am always very conscious of service and responsiveness and they have exceeded my expectations!

This review has been sitting in my drafts for 2 months because I forgot to hit post! Anyways, I…read morewanted this to be known ASAP!!! To their new hire who had a "Training" display at her register, SHE IS AMAZING! She held down the fort, all on her own. Had a steady flow, very attentive, acknowledged everyone that came in, quickly, and efficiently was able to take care of each client, including myself. I came in to renew my registration. This is the convenience I don't mind paying for. Fast, efficient, knowledgeable. In and out. Would definitely recommend if you hate going to the MVA lol Thank you Rockville Auto Tag!

This was the best experience I've ever had at the DMV. Fast and courteous. The lady helping me was…read moreoutstanding and thorough.

Dan has been my insurance agent for about 4 years now and I have nothing but positive things to say…read moreabout him. He's always been very straight with me about insurance helping me to figure out what I need and don't need. He also helped me save money by bundling some of my plans and event sent me to a different insurance company when he knew the motorcycle I wanted to insure would be really expensive through him. He was happy to give me a quote on said motorcycle insurance but also told me to check companies A, B, and C, because he believed I would find much better rates through those places. Someone who is willing to send business elsewhere so that his clients can get the best rates possible deserves 5 stars in my book.

Dan Howley insurance has assisted me with my home, car, and office insurance needs for over…read morefifteen years. Dan and his team are responsive, fair, and honest. I highly recommend them for prompt service and assisting us in finding the best rates possible -- whether or not it ultimately means they will get an additional policy through their firm.

Lisa from the Capital Group has been helping us with our insurance issues we have had when our…read morecompany was looking at switching them around. Due to unforseen circumstances our insurance went nuts. Lisa was very responsive to us and worked very hard to get our insurance fixed even going so far as to giving us multiple ways to contact her if we needed to use our medical insurance before the issues were cleared up. Kudos to you Lisa and thanks again!

From the owner: The Capital Group, LLC, is an experienced business insurance firm that has evolved over the decades…read moreinto one of the finest and most accomplished insurance providers in the greater Washington, DC metropolitan area. At The Capital Group, leveraging our expertise to manage client costs is a specialty. We have the experience and proficiency to determine if plans you have in place are as advantageous as those we can obtain on your behalf. Dedicated to the highest standard of performance, our professionals seek to fully understand your needs before delivering solutions that fit today and grow with your tomorrows.