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    Gemba Automotive

    5.0 (3 reviews)
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    All Valley Car Care - Surprise

    All Valley Car Care - Surprise

    4.1
    (85 reviews)

    We absolutely love All Valley Car Care - Surprise! They have taken care of my daughters's Jeep…read moresince she arrived in Arizona. In addition to doing her regular oil changes and routine maintenance, it recently needed an oil pan gasket and some suspension work (it's a Jeep, of course it did!) Matt and the crew All Valley are always incredibly pleasant and helpful and they go out of their way to make sure that she's taken care of. Their service quality is outstanding, they deliver exactly what they promise and their prices are great. Highest recommendation to all of the people at All Valley Car Care - Surprise!

    PART 2: WHY DID THEY KILL GRACE? Still No Accountability…read more Still No Proof of Insurance. Still No Integrity. It has now been over eleven months since All Valley Car Care destroyed my Mercedes--Gracie--after what should have been a simple, routine repair. I've spent every day since trying to handle this with patience, professionalism, and privacy. I submitted certified diagnostics from Mercedes-Benz. I accepted a partial payout through my own insurance--even though AVCC caused the damage. I filed a formal complaint with the Arizona Attorney General's Office. Still... no ownership. No follow-through. And still no refund, despite their own public statement offering one. But this isn't just about money. Most Americans name their cars for a reason--because they become part of our lives. Gracie was that kind of car. She carried my kids in car seats, kept my wife close on family road trips, and quietly waited for us at every airport curb or long drive home. She wasn't just a vehicle. She was a keeper of memories, a source of comfort, and a symbol of continuity in a life that's seen change and loss. I was going to pass her on to someone special--until All Valley Car Care destroyed her. And here's the hard truth: * AVCC failed to perform the agreed-upon repair, resulting in irreparable damage to my vehicle's engine and a confirmed total loss and constitutes a clear breach of the paid service agreement. * AVCC's advertised warranty terms--ranging from 3 years/36,000 miles to 5 years/60,000 miles--were a material term that influenced my decision to proceed with the repair. * AVCC told the Attorney General in May they'd contact their insurance provider. It's mid-July--no claim info, no insurance contact, no accountability. * AVCC's owner publicly stated on his website he had "offered a refund of $6,600", yet nothing was received and fulfilled. This isn't about a dollar figure--it's about doing the right thing. It's about honoring your word. It's about standing by the values your business advertises. It's about integrity. TO: ALL VALLEY CAR CARE: Are you going to honor the refund you publicly offered--$6,600? I'm still here, still waiting... along with the 21,000+ readers that follow this story. Still waiting, still watching Scott

    AAMCO Transmissions & Total Car Care

    AAMCO Transmissions & Total Car Care

    2.7
    (40 reviews)

    We brought our 2013 Ford Fusion S to AAMCO, Surprise, AZ and spoke with Ron Krzyzewski. We informed…read morehim that we experienced a delayed transition from 1st to 2nd gear and a jolt from 2nd to 3rd gear. The vehicle was triaged and determined the transmission required a rebuild. Due to the year and make the vehicle, parts had to be ordered from a different vendors. We just received our car back yesterday, January 27, and drove it for the first time. We were incredibly overwhelmed With the performance post rebuild. AAMCO offered a very attractive warranty on labor and parts. The price was extremely competitive! AAMCO only had the vehicle for about a week and a half (mainly because parts were coming in from different vendors). We are looking forward to the 10 day recheck! Thank you, Ron, Jonathan, and AAMCO Techs!!! We are incredibly grateful for the workmanship and professionalism you extended to us. We appreciate your transparency, honesty, and integrity as well. We will definitely refer others to AAMCO, Surprise AZ! You definitely delivered the service we needed!

    Surprise Aamco was amazing! Checking in and out went smoothly, staff was friendly and Ron went…read moreabove and beyond servicing our vehicle. He communicated throughout the entire transmission and tune-up diagnosis and service, and listened when we voiced our concerns offering advice all along the way gaining our trust. I highly recommend Ron and Aamco in Surprise. I know he will be our "regular car guy"!

    Gemba Automotive - autorepair - Updated August 2026

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