I have only favorable things to say about Max Automotive. I bought a 21-year-old Honda Civic to…read moreshuttle my dogs between my house and my mother's house. I got what I paid for and it needed some TLC mechanically. When I took it to Honda to get an oil change, they advised me that it had an oil leak and needed an inspection to the tune of $250 to diagnose the problem. I reached out to a friend who is car-savvy for advice on where to take it, and he pointed me here. The scheduler was super friendly and efficient and got me on the books a few days after my call. The vibe was completely different than the dealership, as I felt like the folks at Max Automotive genuinely cared about getting me taken care of and figuring what the issue was with the vehicle. They also understood that at over 20 years old and nearly 200,000 miles, I wasn't going to perform any heroics for this car. We came up with a good plan to keep the car running for as long as possible with as minimal maintenance as possible. I look forward to working with the team here for maintenance of my new old car.

Family owned and it shows. I truly appreciate being able to bounce ideas of concern off their head…read more& bring them "second opinion" questions that most places will never be honest enough to tell you. Easy to call and txt information when your car is in the shop as they do the diagnostic & call you prior to doing the work. Fast service

I purchased a beautiful Lexus RX350 from Ali Zaidi. He was a dream to work with! First class…read moreservice from a first class guy!

I love how the OWNER replied just to make excuses. Josh, learn to take a loss. You guys, were…read moreoverly apologetic while you were struggling with my car after charging me, but now it's my fault? You all had my car back 3 times and I still took it home with the check engine light on. You didn't test far enough initially and failed one of your "valued" customers. I didn't nothing wrong but trust you. They probably get it right 9/10, but what happens when they mess up? Let his response be a note to the excuses you'll get when they are in the wrong. Spend your money elsewhere.

Prices are too high. The wait here is too long. An oil change is 4 hours…read more Although Jffy lube is a ripoff it is faster.

They reset my "maintenance required" signal that my previous repair company neglected to reset…read more They were so professional and helpful and completed the reset in only minutes. They are customer friendly and knowledgeable. I highly recommend them.

I was referred here by a friend for a second opinion after receiving several service…read morerecommendations from Wilhelm Automotive in North Peoria for my 6-year-old Toyota SUV. After a thorough inspection, I was relieved to learn that my car did not need the additional services that had been recommended. Justin Ayala, the manager, was professional, thorough, and honest. I'm very happy to have found a trustworthy auto service center. I don't mind driving 15 minutes for excellent and honest service. Highly recommend!

I brought my 2019 Yukon XL to Gemba Automotive expecting a clear and honest diagnosis, but left…read moreconcerned about the approach. I went in for a transmission that was shifting hard in automatic mode. After what was described as a diagnostic, Justin immediately recommended a full transmission replacement--without walking through other common, less expensive causes like control module or valve body issues. What's frustrating is that Gemba's own messaging says they focus on root-cause diagnostics, transparency, and avoiding unnecessary upsells: "We fix the root cause... No pressure. Just the truth." That wasn't my experience. I wasn't shown clear proof or given alternative options before being told I needed one of the most expensive repairs possible. After a routine oil change, I was also suddenly told I now need an oil pressure switch, which raises additional concerns - are they manufacturing problems to drive ticket value? I've since heard similar experiences from others being told they need full transmissions as well, which makes this feel less like a case-by-case diagnosis. I recommend getting a second opinion before committing to major repairs here.

I have been loyal to a repair shop in my old neighborhood for the last 23 years, but we moved to…read moreSun City West and that shop is 25 miles away, very inconvenient. So, looking for a new one I've tried a few automotive repair shops around town, but have not been impressed. This is a first time visit for me at Gembas. I was a bit leery of taking my old pride and joy (that is like new) to this shop as the shop recently reopened under new ownership. I met with Angel. My A/C was blowing hot. I did try to recharge the system myself without success. That's about as far as I'm qualified and equipped to go. Gembas replaced a couple of leaky Schrader valves, purged and recharged the system and even gave me a veteran's discount. I was thrilled to pay the $293. This is an honest shop. Angel didn't try to upsell or snow me. He's very professional and knowedgeable and his attitude is positive. Gembas will be servicing both of our cars. Highly recommended.

We took our truck to Gemba Automotive after an oil change at the Ford Dealership where they said…read morethat numerous things "failed inspection" and wanted well over $3,000 to fix everything. One item on their list was something the previous servicing Ford Dealership never called out. Gemba wanted less than half of what Peoria Ford did for an alignment. It's easy to see why the Ford CEO tried to get the Trump administration to end "right to repair." While my wife was in their lobby, she heard employees talking about how to save some money for another customer. That told us that we need to think seriously about having them do the recommended work. They also did not talk down to my wife like a lot of mechanics seem to like to do. We obtained an estimate and found out that out of everything that Peoria Ford said "failed inspection," one was not recommended for another 40K miles. Additionally, Gemba wanted considerably less than Ford. Because of their employees and pricing, we were sold on Gemba. We had them take care of all remaining items. Gemba will be doing the work on our 2019 and 2025 vehicles from here on out.

I had an appointment to bring my Prius in for a diagnostic test that was going to cost a couple…read morehundred dollars. I'd never been to this shop before, but the owner Ken greeted me as I pulled up, asked a few questions, examined the car, and quickly identified the likely problem. He knew it would be one of two issues and roughly how much each repair would cost. Based on my plans for the car, he explained I didn't need to waste a couple hundred dollars just to hear what we already knew. What a stand-up business owner! Prioritizing customer clarity & experience over squeezing every dollar from them. Trustworthy auto shops are hard to find, so I'll definitely be returning because of that.

Just had suspension and brake service done on our 2005 scion XB. Also had some other suspension…read morepieces replaced. They also attended to a belt squeal and made sure everything was working great on the AC system. It was a pleasure to work with Brandon and Ken. Highly knowledgeable about import cars. Thank you for the great service.

Christian Brothers provides the most thorough diagnostics I have ever seen at a shop (inclusive of…read moredealerships). Every time I come in, they go out of their way to make me feel like I am the most important customer they have. Amazing service, friendly staff and they did great work as always.

I can't recommend this place anymore. A few months ago we had my Ford escape "fixed" because it had…read morean oil leak. A few days later it started leaking again. We brought it back and took more PTO. They said luckily it was under warranty. Well, it better be because that's the same part you tried to fix two days ago. And this day it's still leaks but I'm not trusting them to touch it a third time. 8/7/26 My husband's Chevy Trax had the coolant system "fixed" and we got it Friday at 5pm. It's Sunday 8/9/26 at 8:30am and our car overheats in a drive thru and we had to keep turning it off. Luckily we were a few miles from home and let it cool so we could drive instead of walking 2 miles in 100+ temps. Christian Brothers put us in a really dangerous position. When we had to get the Ford fixed for the second time that was a red flag that we should've listened to. But because we needed our overheated Trax towed, it was easiest to go with Christian Brothers. Let me tell you... Do you not take the easy way out because of the "free tow" because after $1300 our car is still not fixed and now we have to take PTO and rearrange our schedules all over again. I don't think it's a free tow anyhow; I'm sure it's added to the cost of the car services.

The staff were so informative and friendly. They completed the work earlier than anticipated,…read morewhich is always nice.

I was very disappointed with my experience at this repair shop and will not do business with them…read moreagain. After a minor fender bender, the insurance company initially estimated the repairs at approximately $4,061. The repair shop's original estimate was around $2,500. However, after the shop became aware of the amount the insurance company was willing to cover, the final bill increased to $4,059. The significant increase from the original estimate raised concerns for me about the accuracy and transparency of the estimating process. I was also told that I had requested OEM parts rather than aftermarket parts, which I did not authorize. Unfortunately, I did not have this discussion documented in writing, making it difficult to address the issue later. My biggest concern was my interaction with the manager, Kevin. I found him to be rude, dismissive, and unprofessional throughout the process. Rather than addressing my concerns respectfully, he accused me of attempting to scam the insurance company, which I found both inappropriate and insulting. Instead of helping resolve the situation, his attitude only added to my frustration. Even though I had attitude, as a manager, he shouldn't of. My advice to anyone considering this shop is to get every detail in writing, including parts authorization, repair estimates, and any changes made during the repair process. Based on my experience, I left feeling frustrated and concerned about the transparency of the billing practices and overall customer service.

Went to Allen's auto today because back in 23. I had some work done along with purchasing a…read morebattery. Long story short the battery was bad and no longer holding a charge. Allen's auto was able to look up my info and take care of me same day And made it quick and easy. Really appreciate Justin's help today and like where this business is going, especially under new ownership. I would recommend this shop to others.

Brought my vehicle in for an inspection and problems with how my car is running. Paid $150 for an…read moreinspection and decided to take my services elsewhere due to other reasons. Picked up my vehicle to find an entire tarp somehow jammed around my axle, bearings & more. I truly don't understand what I paid $150 for an ENTIRE inspection and this was missed? If I could give 0 stars I would. If you're thinking of taking your car to Allen's I highly recommend thinking of somewhere else.