Very nice group of people Very glad to have discovered…read morethat they could replace screens- as I then was able to browse the rest of their offerings Would highly recommend

Some people are just tired or overworked or mad at something else…read more This Guy (the owner) doesn't like people. Didn't look me in the eye when he talked to me. He gives the impression that you're bothering him. After I qualified myself worthy of a repair (bought the generator from him) he instructed me to pull around to the side of the buidling to the shop. If I had known he was going to meet me there and direct my backup I would have rolled the windows down so I could hear him. He was not in a good position to see him in the door mirror. I was judging for myself and stopped backing up when I heard the screaming. Now, between the snotty unwelcoming greeting ànd this screaming to stop my Van, I decided to give it back. He loved it. It wouldn't have taking much for this screaming match to turn physical. I don't know why he was so adamant about stopping me because when I got out I wasn't even close to anything. There was nothing to hit! I decided to ask who he was and he was the owner. (No wonder) any employee would have been fired. Anyway, things calmed down long enough for him to check the oil in the generator. It was too low. He said I need a new generator. He could be right however I will get a second opinion. There's got to be an easier way to do these things. Oh, I know, I'm not going back to Jackson Hardware. You're just not a happy person. You might not want it but I forgive you. Glenn

Doing flooring and painting for my MIL home, the usual ripping out carpet, putting in wood laminate…read moreflooring etc. Had no issues here at this store, they had the style flooring we wanted and plenty in stock. We ordered it and they had it ready for our contractor to pick it up, couldn't have been any easier.

In January of 2022 we purchased an Andersen French Door from Home Depot in Toms River. The debacle…read morebegan at the order and has continued for 3 years. After countless visits and a door which would not stay closed, several locks which were replaced and the hinges needing replacement, we are now, 3 years later, stuck with a door which has to be slammed so vigorously that we are afraid the glass will shatter. In the past 3 years we have had more than 10 visits and the Andersen door was either not installed properly or it is defective. I find it very difficult to reach anyone and am so disappointed in this service.

Service was excellent, with Mike (manager) taking care of us. Working on building a deck, and…read moreneeded material for the frame and to look at options for the decking material. He took the time to work up the order for the framing, and spent time reviewing the various options pro/cons of each line. Way better service than I have received from the other non-big box stores, and big box stores chains. Going forward will be my choice for any building products.

Awful wood, worse service -- avoid this place…read more I came here instead of Home Depot thinking the wood would be better. It was worse -- overpriced, full of knots, moldy, bug-infested, and soaked from being left out in the rain. Not even treated wood! The employee shoved it into my car without waiting, ripped my armrest, scratched my seats, and left splinters everywhere. No apology -- not from him or the three other staff who saw it. The manager passed me off to another manager who lied about the incident, refused to show me the video, and said corporate would call me. They never did. Terrible product, no accountability, and horrible customer service. Don't waste your time or money here.

Customer service doesn't just suck it's non-existent. Employees refuse to pick up the phone and if…read morethey do say they can't deal with your issue and to call back. Forget about trying to get a Manager on the line it's ridiculous. Online chat and telephone support all directing this flooring issue back to the store. Very frustrated and disappointed in Lowe's. I mean you are a large publicly traded corporation and your customer service is the worst of any retailer I've ever dealt with. I will never use Lowe's again for as long as I live. I will travel 60 miles more to go to Home Depot or Harbor Freight or Ace Hardware.

Bought counter tops that are the wrong ones - salesperson said they were white and they aren't. I…read morehave been waiting a month for replacement and they still haven't taken care of it

I've been going here for years, Usually they have good…read moreprices but today I got smacked 30% more than Lowe's or the local hardware store. Sea foam fuel treatment $12.99, Local hardware store is $9.99! Gorilla tape $13.99, Lowe's has it for $9.98. Never has everything I got at Harbor freight cheaper somewhere else. Sad!!!

Jeff, Very Rude , Has an attitude everytime we have visited this location, which is the one in…read morebrick new jersey . Very unprofessional and very clear this man hates his job , and has a stick up his ass . Otherwise the products are priced well and the other workers are nice and helpful.

In the Spring of 2021, I purchased a floor model of a beautiful Weber grill. They gave me a great…read moreprice for it and It is now summer of 2024 and it still works beautifully. They came and delivered it, installed the gas tank for me and I also bought a cover for it from them. They were kind and courteous and I didn't have any issues with this store. I will definitely be purchasing from them again!

Jeff Clayton, one of the owners was EXTREMELY rude to me! He yelled at me, insinuated I was a liar,…read moreand called me a "silly woman", before storming off into the back room, shaking his head all the way. Had my appliance issue not been favorably resolved by the installer, I was fully prepared to sue. My development uses Jamesburg Hardware for appliance replacement and has done so for many years. I have contacted my development's management, informing them of my horrible experience with Jeff Clayton, and asked them to consider NOT using Jamesburg Hardware in the future. As a customer, I expect to be treated with dignity and respect and not yelled at, patronized, or belittled. How I was treated is not the way to conduct business and retain/add customers!

Extremely well stocked with a wide selection of everything you can think of for your home/office…read more Very nice, friendly, efficient, knowledgeable, helpful staff. Told me exactly where to find what I wanted. Freshly redesigned - love the spacious new layout! Competitive pricing, and they stand behind their products and the quality is excellent.

Good prices and assortment and a nice staff. The best part is they have a keilim mikvah right in…read morethe back which they let the community use.

We went to this Home Depot this morning- We were very…read moreimpressed as soon as we walked in a greeter asked if we needed help- she directed us to where we needed to go/ We found our items in the garden department-then went to pay- one cashier helped us and my husband showed her our coupons- she informed us that Home Depot only takes their store coupons- She proceeded to ring us up and called over another associate- they both proceeded to spend time and gave us discounts that were similar to our coupons- the cashier Lidia and the associate went above and beyond customer service!!! We will definitely go back to this store!!!

The staff was informative and readily available to assist. Staff member picked up a lawnmower like…read moreit weighed nothing and loaded it onto the cart for us. The worker in gardening was able to find an elusive size lid for a 44 gallon trash bin and the cashier at self checkout was very nice, and did her best to assist.