Ed (the new owner of Heene Plumbing) has done two jobs for us in the last month…read more At all times he has been responsive, prompt, and reliable. He has explained all of his findings and work performed, given us accurate quotes in advance, and left a clean work site. He is knowledgeable and friendly as well. Definitely recommended.

Just finished working with Ed and he was great. I called a few plumbers to help me install a gas…read moreline for my new BBQ and he was available the same day and in an hour after my call. He also gave me a call before he arrived to give me a heads up. He was very familiar with the process and used expert tactics to finish the job efficiently. He also focused on being tidy and clean and double checked his work. The value of the services were great and so was his overall presentation and attitude. Great customer service and I highly recommend.

DO NOT TRUST THIS COMPANY!!!…read more I am extremely disappointing by the horrendous treatment lack of accountability and disrespect I have received from this company. I initially contacted them for a bid for a shower install back in Mid November 2018, I agreed to hire them after receiving the bid for a shower installation, to do the install on the 3rd week of November After doing the tear out myself they did not show up when they said they would, I had to contact them in order to be informed they could not make it out and had to reschedule for a week later. After the work was done and I paid in full, 2 weeks later after performing the finish work and sheet rock install around the shower enclosure I found that there was a huge gap between shower wall pieces and the shower base piece. This seemed suspicious so I contacted the manufacturer. The manufacturer informed me that this was completely wrong and would surely leak if i used the shower. I informed Pacific rooter and plumbing who sent a plumber to come out to assess several days later. That plumber suggested that we simply put Calking on the gap to fix it. THIS IS A COMPLETELY INADEQUATE SOLUTION THAT WOULD LEAD TO FAILURE AND WATER INTRUSION EVENTUALLY AS CONFIRMED BY THE MANUFACTURERS SPECIFICATIONS! I refused this as a solution and they agreed to correctly reinstall the shower. After a week of continued calling emailing and texting to schedule the repair I was informed that they could not come back to work on it until the end of January on Jan 28 a tech from Pacific Rooter and Plumbing came out and instead of correctly reinstalling the shower ended up destroying several of the shower pieces and damaging the sheet rock even worse that what was required to reinstall the shower. I had to call them nearly every day for a week to get confirmation that another replacement shower had been ordered. Finally i got confirmation that an order had been placed through home depot on Feb 7th with an expected delivery date of the 12th of Feb, The home depot order for my replacement shower never came. As per my communications with Pacific Rooter and Plumbing the delivery date kept being pushed back from the12th the the 18th and then the 18th turned into the 22nd and so on and so on. I asked several times for them to provide me with the shipment tracking info since it was so hard to get a hold of them and receive updates. In the mean time I found the same shower for sale through another supplier "Ferguson plumbing" I confirmed that there were 7 in stock in Fresno Ca, a 2.5 hour drive away, this was in mid February. I even went to a local Sacramento Ferguson location myself to look at several showers they had in stock from a previous bulk order for another customer that happened to be damaged. despite informing them that there were showers in stock in Fresno they never went to pick one up. They claimed that they were unable to find the parts through Ferguson and it took me emailing them the confirmation I got from Ferguson for them to acknowledge it as alternative. I continued to call calling their office only to be continually promised that it would only be "a few more days, we will be able to do it next week" I lost trust in their honesty and ordered the correct shower myself through home depot in the beginning of March **The shower I ordered myself through home depot came in a little over a week, yet had minor damage. then I reordered and received another shower in a week and a half!** I promptly installed it in a few hours myself without damaging it like Their tech had done. So far I am out over 3,100 dollars which does not include the time I have spent trying to communicate with this company and help them track down a shower or the extra time and money it will take to fix the sheet rock around the shower they installed incorrectly then subsequently butchered. I called today to ask for my money back and was treated extremely disrespectfully. The person on the phone told to to "go ahead go ahead and press charges." DO NOT TRUST THIS COMPANY Pacific Rooter and plumbing are not only incompetent but are disrespectful Crooks.

We had mixed feeling about this company. The staff is nice (especially Ted and Joe) and the work…read morethey do is pretty good. Our biggest two complaints were they didn't communicate very well and they never stuck to the timelines. We were having a new tub and tile surround installed. We received a quote for one price, but then it kept changing. The original quote included the tub and demo, all the parts, labor and materials (except tile). We did try to cut the cost by doing our own demo and the contractor suggested we pick our own tub, because we could get one we really wanted. So we purchased our own tub, did the demo and purchased all the supplies for tile. The price went down about $150. That seemed off to me, but we shopped around and ultimatly we were told that the price quoted was actually really good. So we didn't question it and moved on. In hindsight I should have done some more research. We were told the job would take 4 days. It lasted 2 weeks. They started Monday before last and everything was completed yesterday. They subcontractored the job to several people resulting in delays. One person did the tub install, another 2 did the drywall and one person for the tile. The tub was installed on that 1st Monday. Then there was no work done on Tuesday or Wednesday, because the drywall guy wasn't available. They kept saying we'll let you know, but they never did. We always had to initiate contact. We had already taken the time off work, so it was really inconvenient to miss those days of work for no reason. The drywall was finally put up on Thursday and hardibacker installed on Friday. The following Monday the tile guy came out. He completed his work by Wednesday. Then the contractor was supposed to come out on Thursday to install the fixtures, but he was busy. He ended up coming out on Saturday. Then we scheduled the drywall guy to come out on Tuesday and finish patching up a hole in the wall. He didn't show up when he was supposed to, so he had to come back the next day. Now that everything is complete we are happy with the end results, but it took way longer than expected. When it came to communication it was like pulling teeth. We always had to initiate contact, because they didn't keep in contact with us. Setting up a time for the job to start was hit and miss. We asked Prashant for a start date, but he never responded. Luckily I had the contractor's cellphone number so I called him. When they did start, time frames we're just guestimations. They would say so and so might come out in this day and then we wouldn't hear from anyone. They also had a hard time communicating with each other. The tile guy thought we bought all of the supplies for the job, but we were told the contractor was going to cover it. We had to run to Rocklin several times to get different tile material. They took some of the material costs off the final total. All and all the work is really nice and they were very reasonably priced. The people we worked with were really nice and very curtious. They just need to improve their communication skills, response time and job completion time frames. We missed a lot of work and had to make last minute childcare plans to accommodate their forever changing timelines.

Outsources their cleaning and then you never hear from them.. please don't waste your time or…read moreenergy to connect with this company..

I started using Cleanit several years back. The process of changing service was grueling, but Tammi…read morehelped me with completing my contract with the other service which I was really really unhappy with! Thank you Cleanit, you guys are really who you say you are

Do not recommend. I've had an issue every step of the process from getting approved to after…read moreinstallation. Sales rep isn't responding. I have to send the project manager multiple email before I get a response. I feel ive had every possible issue with this whole process. Im currently on day 3 with no working panels or backup battery and ive been "operational" for less than a month.

We just had our solar installation done, and several parts of the install were quite tricky. The…read morelead installer, Mono, and his crew were outstanding! Very clear communication and careful attention to detail. They really worked to make the install as clean as possible and even painted all of the conduit and junction boxes to match our house paint. They're also extremely nice people and made the whole process smooth! I also want to give a shoutout to Isaac Roth, our sales rep. Isaac made sure that we got the right system for our needs and was very responsive to questions. He's also a super nice and fun person!

Do not recommend! Worst business practices. Unprofessional. Thankfully found another company…read more If I could give a minus star, I would.

Terrible customer service. Wayyyyy to expensive. Charge 50.00 for "gas" and that's not the service…read morecharge either! That's another 100.00. Charged 75 for him to look at somthing I didnt ask for! Absolutely ridiculous

Very satisfied customer of Vine Electric. Jose B. the assigned technician for our project of…read morereplacing our old fluorescent lighting fixture to 6" Led canless recessed lighting did a very good job. Very knowledgeable & explains everything about the process. I am glad I chose this company for the job. I will definitely hire them again for my future electrical projects.

Modernize Replaced my Windows & Roof and added Solar and a Propane Generac Generator…read more I couldn't have been more impressed with the entire process. They came out and talked about all the possibilities and really listened to what we wanted without selling us on extras. All the products were top of the line so we really didn't have to shop around. They completed the whole project within the timeframe we agreed on. We couldn't be happier with everything they did and it LOOKS AMAZING! A note on their working crew: They are professionals, highly trained at what they do. The Electricians were organized, clean, courteous and trustworthy, and would take the time to explain solar and show you what exactly everything is/does. The window crew are clean, efficient, and Fast! They replaced 47 windows in about 5 days without a trace of them being there! In general, Modernize construction took care of us from the very beginning with their excellent sales team explaining all the details of products, financing and rebates, to the general contractor who interpreted our ideas, and finally to the crew who performed the work as if it was their own house. I absolutely recommend Modernize for any home project. They are the men and women you would hope to find!

This company does not follow through with service contracts. Constant excuses…read more Promises are never kept. I have been calking them for months and they always have an excuse with the promise to call back.

Luis was communicative, efficient, friendly, and knowledgeable. He quickly identified the broken…read moreparts in my GE cafe series double oven and obtained genuine GE parts, then installed them. He worked better and cheaper than GE/Bodewell, who cost twice as much to diagnose the issue and then sent parts that were delayed and broken by FedEx. Overall, his diagnosis and repair cost me a third of what Bodewell quoted for all of their parts and labor. I will be using ACETECH again. I've learned my lesson: use ACETECH, not GE's Bodewell repair service.

I recommend ACETech Appliance Repair! Luis is prompt, courteous and knowledgeable. We had an…read moreissue with our dryer that he was able to take care of in the initial visit. It's a comfort to know we have someone reliable to call on for help when we need it.