There was a smell emanating from our guest bath. Googling the cause of the smell put me in panic…read moremode. I called Draintech to inquire about a possible sewer leak. Kaelin answered the phone. (on a Sunday) I was expecting to get the answering machine. I described the problem and he calmly walked me through the possible causes. He gave me step-by-step instructions on what might be causing the smell. I wasn't confident that I could fix it myself, so I booked the scheduled visit that following Wednesday anyway. But after hanging up, I tried his instructions. And sure enough it fixed the problem. Long story short, if you have a spare bath that is unused. Not running the flush or shower can cause a ?vacuum? where the sewer smell could escape... (something like that, but don't quote me). I haven't written a review here in years, but wanted to let everyone know that Kaelin (Draintech) is a good and honest business. He could have kept our appointment and I would have happily paid for his visit. But instead gave me the instructions to fix it myself. That's amazing. He didn't get a payment from me this time around, but he earned a faithful customer for any future plumbing issues I might encounter.

Quick & professional. Fixed our sink that has been clogged for a while. We're finally able to do…read morelaundry!! Thank you Draintech Will definitely be calling back if needed.

Super professional. Showed up at my front door within 10 minutes of me hanging up the phone with…read moredispatch/receptionist. Got the job done quick. Will for sure be calling this company for plumbing needs. I think they got the best price around for clearing drain.

Sink backup in the kitchen led to my whole house sewer needing to get dug up. They did us right on…read moreprice and timing to fix the issue- we are grateful it's fixed.

If you are looking for reliability, professionalism and excellent customer service, I highly…read morerecommend 5 Star Plumbing and ask for Benjamin! Benjamin came out to do some trouble shooting, communicated what the problem was, provided realistic options and made sure he executed based on what we wanted and were comfortable with. Customer service is so important and Benjamin made sure he provided that to us and more. Thank you Benjamin!! Have used 5 Star Plumbing for our plumbing needs and have been so happy with their work each time,

Had an emergency call. Water main was leaking near our driveway. David came out an was…read moreprofessional, explained his work and pricing. He did a great repair job.

We hired Affordable Trenchless for a second opinion on a sewer line inspection for a home we…read morepurchased in Lincoln. Another company, Rooter Hero, had told us there was a major problem and quoted $8,768.22 for repairs. Ryan, the owner of Affordable Trenchless, personally inspected the line and discovered there was absolutely no problem and no repair needed. His honesty and professionalism saved us thousands of dollars. We are incredibly grateful and highly recommend Affordable Trenchless to anyone needing sewer inspection services.

Wonderful service, intelligent and kind technicians, and not selling anything you don't need. Will…read morerecommend to anyone who needs help in our area with their sewer. ​

Technician was very polite and friendly, on time, easy to schedule, good communication. Called to…read moreget a bathtub drain cleared, the drain is draining well as of this review. Technician snaked 5' past p-trap. Technician was here for about an hour from time of arrival to departure. Service was $580 which seems pricey to me. Was not able to obtain a ballpark estimate over the phone when scheduling. Edited to add - customer service followed up with me via phone call a couple hours after service and yelp review and explained that the wrong selection was coded and I was refunded $185, for a total cost of $395 for the drain unclog. Appreciated the fast response to the error and the refund. Had I not posted the review it may or may not have been caught so I'm glad I did!

Very good company. The installer guy works so hard. He has over ten years experience. Did a good…read morejob.

Just had "Keith" the plumber from Drain Time out. Phew! What a relief to have my kitchen drain…read morecleared. He was very informative as to what I can do to prevent the problem going forward. Cleaned up after himself. So far, very happy with the service

We had a full main line backup caused by roots growing through our older pipes, along with a…read moreclogged shower. After having poor experiences with our home warranty contractors, we continued searching for a reputable plumber and found Drain Time through Yelp. I gave one star because they responded quickly and were able to schedule us promptly for an inspection at no charge. I gave another star because Gabe was friendly, professional, and did a thorough inspection using cameras to show us exactly what was happening in our pipes. Unfortunately, the experience changed when additional personnel became involved. The conversation quickly felt more like a high-pressure sales presentation than a service call. We were quoted nearly $50,000 for a complete home replumb, which was a major shock. What was most frustrating was that no temporary solution was offered to get our plumbing functioning again to allow us time to look at our finances and plan for such a high dollar long-term repair option. After sharing the quote with friends, we were referred to another local plumber. He came out the very next day, cleared the roots, fixed the shower, identified the exact location of the damaged pipes, and scheduled the necessary repairs for the following weeks. The cost was a fraction of what we were quoted by Drain Time, including permits, materials, and labor. While I appreciated the responsiveness and professionalism during the initial inspection, I ultimately felt that the proposed solution was excessive for our immediate needs to help us get back up and running.

I had a major leak from a cracked mainline under my mobile home that was discovered by a technician…read morewho was installing a new HVAC system at my house. I found this business on Yelp because of their excellent reviews and they came out the same day to fix the leak. Alfonso, the technician who came to fix the leak said my plumbing pipes had been recalled several years ago because the lines failed and were substandard and not worth fixing. He did a temporary fix on the leak but couldn't guarantee it wouldn't fail. He said my plumbing needed to be completely replaced and called his boss to get pricing. They gave me their best discount and I accepted the price. It was a shock to me to find I had to replace everything but there was no other option and I made an appointment for Monday. I want to commend Alfonso and his partner Benny for their kindness towards me. Alfonso even helped my park maintenance man install a new meter because mine was cracked and leaking gas! Alfonso went above and beyond for helping me with my emergency situations! I also want to commend the workers who are installing my new plumbing and water heater, JT and Eddy. They are excellent and efficient and sensitive to a senior citizen's needs and are very kind as well. I highly recommend this business and their wonderful staff!

Didn't do what they claimed, and charged 400+ dollars . Overpriced. Total dissatisfided !!!read more

Manny was able to come the same day and scoped our sewer line and identified everywhere that tree…read moreroots caused blockage. He shared the video footage of the scope with us and was able to return with the hydrojet the same day! He also provided quotes for more permanent solutions, which we also received the same day. Quality of work, professionalism and customer service were excellent and we highly recommend Manny at Trenchless Co.

I requested a Yelp service request and Trenchless was one of the businesses that contacted me with…read morean automatic response. I have used them in the past so I felt they were a quality company. After talking to Trenchless; I received an email confirmation for an appointment on the same day (Saturday) which was within a few hours. I later received another email of a name (Joseph Johnson) and picture of the technician to arrive. I did receive a call asking if the tech could arrive earlier since he most likely finished his previous appointment and I accepted. Joseph arrived and we discussed the problem. I previously tried to resolve the sewer clog but was unsuccessful. I already had pulled the toilet so it was easy for him to start his rooter/snake machine and he was able to unclog the sewer line easily within an hour or less. Joseph was very nice and professional and cares about his customers and the service he provides. We chatted briefly and thanked him for the great work. I did ask him if they could camera the line so I can find the cleanout right in the front of the house (not near sidewalk) and he scheduled someone to come over on Monday. The service call was only $99 and my problem was resolved by a real professional. Thanks Trenchless and Joseph!