Another year, another regular health check for my reactive, aggressive, multi-bit history German…read moreShepherd. As usual, all the staff at FVH took it all in their stride, and made accommodations for us. Dr. Fessler is an incredible vet. Knowledgeable, skilled, patient and very forward thinking, involving me as the client in the decision making process, and having an exemplary 'animals-first' approach to our pets' care. I'm a career dog handler across multiple countries and Dr. Fessler is right up there with the very best of the best vets I have ever, over a 30 year career, dealt with. I cannot recommend her more. I say again, don't let the aggressive, entitled reviews on here fool you, this is a professional and skilled practice, but it's not Walmart. Educate yourself, and don't expect to be spoon fed for zero effort on your own behalf. Step up.

I have never had a problem with this vet and we have had a few different vets over the years. We…read morehave never had an emergency situation with them so I can't speak to that. They work to get an appt as promptly as possible and I think their rates are fair compared to what we have paid elsewhere. The docs have always been caring and thorough.

Cats Exclusively is a small practice dealing exclusively with cats. We see Dr. Lann. He is very…read moreknowledgable about cats and he never pushes unnecessary services. He's also particularly good with cats. We took a new rescue recently and had some concerns about the cat being difficult but Dr. Lann made it look easy. He also made extra time and stayed late to see our new rescue when we only had an appointment for our other cat. The front desk staff are also very friendly and the atmosphere is quiet and calm which we think is better than the bustling office we take our dogs to.

First time appointment today.... Not good at all. My amazing vet retired and I ended up booking an…read moreappt here. Dr.Bob Lann left a very bad impression with me. He did not do a thorough wellness exam on my cat who was there as a new patient. To think I waited months to get in to see him, only to look at the back of his head while he sat on the computer the entire time while my cat sat in his carrier for 90% of it. I am a 27 year emergency room nurse and would never recommend a practitioner who doesn't make his/her clients feel seen and heard. He was horrible and lacked bedside manner, as well as personality. He came off as extremely rude despite every attempt I made to connect and relate. I will never go back, and will be taking my cat elsewhere for a second opinion. I plan to do any recommended treatment of the "small cavity" he said he saw, mind you..... no X-ray to diagnose, the cat eats well, zero sign of pain when probed, had no fever, no tarter, in fact he wasn't even there for anything other than the new pt wellness exam. Funny how the only physical exam he did on my cat was to look in his mouth. Right away he wanted to book anesthesia and pull the tooth to which he announced would cost ~$1000! He admitted that it was a fairly small spot in question, but still wanted to take the tooth out "before it gets big" or the cat has/shows a problem. Again, NO X-RAYS?!?! Very bad experience, and he lost all credibility at that point. I had legitimate questions and felt invisible despite trying to make small talk and relate to this person who should have shown WAY more care and professionalism, along with a thorough exam that my cat never got. $72 was a small price to pay today to avoid his office at all cost going forward, and to warn others along the way. I would give less than one star if I could. Take your cat elsewhere, or don't and I guarantee you will regret it. Erica the receptionist was the best..... I feel awful that I won't have the pleasure to interact with her or the other nice gal at the desk again. I want to mention that the place was clean, and quiet, and had ZERO odor of cats which I very much appreciated. This made for a much more relaxing time for my nervous cat.

Cannot say enough good things about this vet. Amazing. Doesn't try to take you for every penny…read more Lets you know "hey we need to pay attention to this" but doesn't have to be addressed! Love it here!!

I've been going to this vet clinic for over 20 years. In the past 5 or so years, it's really gone…read moredown hill. They don't answer phone calls or follow up, the staff seems annoyed by you asking questions and recently I had an AWFUL experience with Candy - one of the receptionists followed by a phone call with the clinic manager who brushed me off and said I must've had a bad day. That was the last straw for me. I will not take my animals where I am treated like an inconvenience. It's really disappointing how down hill this whole place has gone.

This is the best vet office I've EVER had the pleasure of going to. They were so respectful to not…read moreonly my sick cat but to my husband and myself. Completely caring and gentle... I can't say enough good things.... it's no wonder members of my family have been going there for years!

We're so happy we found Hearthside, it's a small non-profit no-kill shelter with a huge heart. We…read moreadopted our sweet kittens in July 2015 and they've completed our little family every since! The volunteers at Hearthside are some of the most caring individuals we've ever met. The litter was born several feet under a barn and the volunteers spent hours rescuing them. We worked mostly with Bonnie, and I can't rave about her enough. She is the most kind, gentle caring person who fights so hard for animals. Not only did she let us visit the kittens every week until they were ready for adoption, she is still always available, months later, for any questions we may have. I even found an abandoned baby bunny in danger and after asking her for advice, she adopted him, nursed him back to health and now they're best buds! We were originally considering adopting from a breeder but can't even express how much happier we are that we found a local shelter and saved two beautiful babies with the help of amazing volunteers. Most people start their search at Lollypop (which is also great) but you'll never regret supporting local, smaller shelters. Thank you for everything Hearthside!

Was very kind to the dogs. It was their first visit there and I was very happy with the way she…read moretook care of them.

Dr. Stiner is an amazingly thorough veterinarian with whom my almost 4 year old Good-Goldie became…read moreinstantly relaxed! Dr. Stiner carefully addressed each issue GG presented and offered alternative treatments from which I could make a selection. A few days later, I received a follow-up phone call from Dr. Stiner asking how GG was doing and giving me a full report on GG's blood work. Dr. Stiner is an instant asset to an already thriving Canandaigua Veterinary Hospital practice! Barbara Christoff

I had called Dr. Stiner regarding my dog who was suddenly unable to ambulate. Much to my dismay,…read moreshe had no receptionist, only voice Mail. I had left multiple messages only for her to be totally unresponsive. This was truly disheartening as I reside only 2 miles from her little clinic and wanted to do business locally. Fortunately, The Livonia Veterinarian Clinic took care of the situation in a professional, responsive altruistic manner. Lessened learned

Short Story Jen is…read moreawesome and super caring for all the dogs. I rarely trust anyone with my dog, but after a very short period I came to trust in Jen and my dog loved the experience. I highly recommend using this day care, ESPECIALLY if you do not want you dog locked in a kennel for hours a day. Long Story I own a 5 year old boxer mix named Oscar. Oscar has been my only family, traveling with me for the past 5 years and I care for him very much. As so, it is very hard for me to leave him in the hands of others and NEVER over night. I started using the day care because of my work schedule and also because of how happy he was when I would pick him up. He quickly learned the word "day care" and really looked forward to seeing Jen and the other dogs. I became so comfortable because of his obvious enjoyment that this was the first day care I ever allowed my dog to be stay over night! When I relocated for work I wish I could have brought Jen and the day care with me!

Dog Crazy Daycare and Spa is wonderful!! MJ enjoys going and…read moreseeing Jen. She does a great job with taking him from a messy furball into a handsome little guy. Her prices are reasonable her work great.