Had an eye infection and went over to urgent care. My first experience in this area, as I'm new to…read morethe area. I saw a PA by the name of Michael. Absolutely fabulous...he took care of me, and gave me a script. The office is clean and well run and very efficient.

Misrepresented that an in-network provider and billed for services TWO years later. AVOID!!!read more

Once again, the bureaucracy of corporate medicine rears its ugly head…read more Doc used to be awesome, super personalized, affordable, etc. Now that he became part of Cambridge, everything is an assembly line and it gets worse every time I come back.

Years ago this was a very good office but I would NOT Recommend this place now to my worst enemy!!…read moreAnd the Office Manager there is Pathetic, Very Poor Customer Service , the worst I have ever seen at a doctor's office.

I don't think I've ever been to a nicer urgent care. From the moment you walk in, it's clear this…read moreoffice goes above and beyond to make everyone feel cared for. The office is beautiful and immaculate. The waiting room is spacious with a handful of stunning aquariums, including a large built-in aquarium that divides the room into two seating areas. There is a small kitchen area with bottled water kept cold in a mini fridge, a Keurig with K-Cups, and a few tables where you can sit and enjoy your coffee. It's those little extras that set this place apart. The medical care is excellent. The medical team is knowledgeable, thorough, and kind. The reception staff is welcoming, organized and very friendly. Being open seven days a week is convenient, and it's reassuring to know this level of care is available if you need it. Hopefully you will never need an urgent care, but if you do, I highly recommend this one. They are on Military, just North of Atlantic Ave, in the same plaza as Batteries Plus.

The doctors and assistants were all kind, caring and. competent.They were very professional, and…read morethey not only answered all of my questions, it the followed up with a call.

My insurance company basically assigned me to a pcp here because I didn't have one. I figured why…read morenot, since I had been using my women's care physician for all my medical needs and it was time to see a pcp. Office is clean and everything. But this place is basically just a conveyor belt for a doctors office. They just push you in and push you out with no actual investment in your well being. The doctor I saw told me that the otc meds I take for an occasional issue are not effective and that the rx stuff works much better, but the. She doesn't order the rx. When I was in the lab down the hall, the were ready to physically restrain me from going back to ask her to write the rx. No one in the office was willing to allow me to speak to her or even convey the message to her, and I was ultimately told I'd have to make a new appointment to ask for this rx. Additionally, when she told me what tests they'd be running, I asked if she'd call me when the results came in to discuss them, as that is what my ob dr does, whom I had been seeing for pretty much all my health needs. She tells me ok. But when I am electronically notified of the results, some of which were not within normal range, my only option is reading the "suggestion" she wrote, instead of calling me and discussing my results with me since the "suggestion" she made to "just exercise" doesn't really help since I'm already running 3 miles a day. I digress. If you want your doctor to provide service that is tailored to your needs, don't come here, where you're bringing but a number. And since the insurance company is partnered with them, I'm sure there's a nice kickback involved.

The only good thing that was good about this place was that they were able to see me quickly. But…read moreI'm now assuming the reason that they have availability is because nobody wants to go with them. I saw a doctor here for an infection and it took them a WEEK to get me my prescription only AFTER calling them 2 days in a row to beg them to do their job. The doctor told me my prescription if needed would be called in 24-48 hours after the appointment. My appointment was Friday, so I assumed I would not get the prescription until Monday or Tuesday. Tuesday passed, no call. When I called on Wednesday, they told me my results weren't in yet. Then they told me they had them but couldn't share them with me. Then they told me they didn't have them again. Well which is it? Nobody seems to know what they're talking about. Then I downloaded the mySanitas app and got my results myself, so they were available. Then I called back to ask them to please write the prescription for the antibiotics that I needed, and they told me that I would have to come back in for an appointment with the doctor. WHY would I have to come BACK in? These people have no idea what they're doing. So they put me on a "priority call list" to be called the next day. It's almost the end of the day and they STILL hadn't called, and we are way passed the 48 hour window as it's been 5 business days. So I had to call again, and I then had to DEMAND that the prescription be confirmed and called in during this phone call to make sure it got done. Apparently nothing gets done unless you call them repeatedly and hound them to do their job. I won't be returning.

Since conviva took over the practice has been completely changed. Service on referrals and…read moreprescriptions is awful. Conviva is awful. Why the changed over I'll never know

The office staff is friendly and competent. They have office hours on Saturday and Sunday. It is…read moremuch better than going to a walk in clinic where they do not have your records. The doctors allow as much time for your concerns as required. They have the ability to do their own blood work so a visit to Quest is not necessary. Could not ask for a better practice. I switched to this office about 9 months ago.

Personalized medicine at its best. The staff is amazing and make you feel like a VIP the minute you…read morestep inside the office.

Anita and her team are caring and provide excellent quality healthcare…read more Anita truly cares about her patients' wellbeing.

I love Dr Hidalgo. He is very caring and attentive. Each of his staff members is always above…read moreaverage too. I absolutely love them all!!

A very accommodating staff, I never had a wait longer than 6 minuets…read more Excellent with medical matters, the results work well.