Yolanda was personable and provided exceptional service in scheduling for my daughter's 50th. Our…read moredriver was on time and excellent. Highly recommend!

I had three party bus companies lined up, with 1st Class Limousine being one of them. I chose to…read morepay $150 more compared to the other two companies because I trusted they wouldn't let me down. I didn't mind paying extra out of pocket for my birthday because I wanted everything to go smoothly. I knew that if I went with the cheaper options, I might regret it. Yolanda was great and clearly knows how to make sales. She followed up regularly to ensure my reservation was locked in. I booked a party bus for 25 people for $900 for five hours. Initially, she quoted $750 for four hours, but I added an additional hour because we were traveling far. I even took the time to visit and inspect the bus to ensure it was what I wanted, as it was the last available bus for Saturday, 9/21. I booked with 1st Class Limousine because, as mentioned, I didn't want to be let down. I specifically requested for the party bus to arrive at 6 p.m. at the pickup location. However, Yolanda called me at 5:47 p.m. to inform me that the party bus I had reserved was experiencing mechanical issues. She then offered me either a Sprinter van or a limousine, neither of which matched what I had originally booked. I chose the limousine, since I had to decide quick and had reservations at 7pm in Clermont . When the limousine arrived, it was noticeably older, with worn leather seats. The limited amount of drinks and ice provided was far from sufficient for my party, which was very unprofessional. We couldn't even chill our drinks properly due to the lack of ice, despite being told that ice, water, and soda would be provided. We ended up waiting at our destination for four hours, as we had to wait longer than planned for the replacement bus I had originally reserved. They offered another bus, but it wasn't what I requested, further impacting our experience. While I understand that mechanical issues are out of the company's control and that safety comes first, I was disappointed that no additional free hour or discount was offered to compensate for the inconvenience. I later found out that the Escalade limousine was $175 per hour, not $187.50, which is what I paid for the party bus. While we did eventually get the bus I reserved, we had already waited four hours, and by that time, my guests were fed up. To make matters worse, I had purchased large 40-inch number balloons to decorate the bus, which went unused since the bus wasn't there to pick us up. The time and money I spent on those balloons, as well as the overall inconvenience, were frustrating, especially since no discount was offered even though the limo was a lower-priced vehicle & I'm sure the party bus they were offering was small which meant lower price too. The driver, Juan, was excellent and provided great service, but the last-minute changes and the four-hour wait left my guests frustrated, and the entire experience was incredibly stressful. Unfortunately, Yolanda did nothing to improve the situation. Yes, I was given 1hr free because I demanded the hour. I chose this company based on its strong reviews, but my experience did not live up to those expectations. I will not be recommending this business to anyone. I hope this was a learning experience for the company to check their buses daily and to offer some type of compensation when delivering bad news.

Best party bus service I used!…read more John took my party of 40 to a dodger game on a 100 degree day and the AC was ripping - ice cold! Very professional service. Will absolutely book again!

Reserving was fast and easy. I called one week prior for a day trip for my daughter's birthday for…read more4 hours and they were able to accommodate. Our driver was Maria. She was very kind and professional. The bus ride was smooth. She was very responsive and prompt at pick and drop off. We got the party bus for 5 adults and 8 children, cake and goodie bags. There was plenty of room especially for the kids to move around. Bus was very clean and cold water/sodas were provided. Maria also allowed me to add our own drinks to the cooler. Very easy to connect to Bluetooth to play music and control the lights inside the bus.

Great experience! I booked with Sunny last minute, after having a disaster of a booking experience…read morewith another limo service. We found Sunny's Transportation services on Yelp and used him for my daughter's prom. He was 1) very responsive 2) had a very easy booking process 3) made me feel comfortable transporting my kid(s) and provided updates along the way. He arrived on time, was professional and made sure they arrived to their locations in a timely manner. Will definitely use him again!

I planned a family vacation to Disneyland in Anaheim California for 10 of us. It took a lot of time…read morearranging the hotel, flights, and activities. One of the easiest parts was arranging transport from the John Wayne airport to a hotel near Disneyland for 2 separate groups of 5 including LOTS of luggage. I contacted Sunny's Transportation (because of very positive reviews), talked to Sunny, and he set the whole thing up for me very easily. The van picked the first group up from the airport on time. It was prepared with a car seat for my granddaughter, as I requested. We had a very comfortable ride to the hotel with Sunny, who was friendly, professional, and accommodating. The flight for the second group was delayed by a couple of hours. That wasn't a problem for the pickup, because Sunny's checks on flights and arrives at the airport at the appropriate time. That van was set up correctly with booster seats and a car seat as I requested. It was smooth sailing with Sunny's Transportation. I couldn't have been happier with the service and highly recommend them!

Excellent service from quote inquiry until drop off…read more Requested a quote and received a price within an hour & was set contract. Joe (driver) arrived 15 min early for pick up, helped connect for Bluetooth & was patient. He informed us only rule was no smoking or vaping (which was written on contract). Drove us and was waiting to take us back home. Very professional service, clean bus & helpful staff.

Great communication with the company. They reach out quickly and are upfront about all the details…read more Super easy to book. We got picked up for my daughter's birthday and driven to location and back home. Driver was super nice and had some great ideas of photos that he asked we would take the pics, which was super nice. On time and smooth ride. Great service and definitely going to recommend to everyone! Honest prices compared to others! Thank you for making the birthday even more special! Super clean inside, filled with waters and great sound system for the music.

Classy limo always makes our events perfect. They get everyone where they need to be safely and…read morefun. Hannah is great to find you what you need along with a fantastic driver that is professional and fun.

Hannah and her team were absolutely great! They communicated very well and were very helpful…read more We hired Hannah and her team to transport the wedding party for my wedding. They were on time, and even gifted us champagne and decorated the party bus for us. Would definitely recommend and will be using them again!

We used to utilize In Style Transportation for every trip and always appreciated their punctuality…read more However our last drive to the airport was unsettling to say the least. Our driver, John, was revealing identities and residence locations of other clients within the company as though it were casual conversation on the drive. We were uncomfortable hearing private information including locations of other clients and tried to redirect the conversation. John repeatedly cut us off while talking, multiple times, to continue discussing details about other clients of the company. He also told us we caught him on a good day and that was why he was carrying our luggage out of the vehicle and off the curb. John was casually disrespectful by interrupting our private conversation as well only to discuss what was interesting to him, and even when we responded, he ignored us and continued talking in a manner than seemed only to amuse himself. A quiet and professional drive is what we had hoped for. John's insistence about revealing other clients' identities among other details, along with being very casual to interrupt our private discussions with random thoughts that would come into his head made us feel differently about In Style. We asked for a supervisor to call us to discuss our ride, but we were never contacted. Steven our driver back from the airport, on the other hand, was very professional and courteous.

I cannot say enough great things about this service! My family and I had a vacation planned and all…read more7 of us wanted to arrive at the airport together. In Style provided me with 2 child seats for my kids and the most pristine luxury sprinter vans. They communicated with me throughout the day before and the day of travel, were on time, and our drivers (Jesse to the airport and Mike coming home) were both so kind and professional. I 10/10 recommend this company and will definitely be using them again for all of my transportation needs!

I just called to book again because they have such an amazing customer service. They have quick…read moreresponses. Their drivers are super professional, and they have a simple pricing options and no bs! I also appreciated the patience of the Driver willingness to take photos and complementary champagne in the limo for my bday! Booking again for my Engagement party

Just booked my 2nd reservation with Ultimate Limousine, and once again the experience has been…read moreexcellent. I submitted an online inquiry and Andy responded within 30 minutes. He walked me through all the options and was incredibly helpful, friendly, and professional. Our first experience was for my daughter's birthday, and it couldn't have gone better. The driver was extra careful, professional, and made sure the girls had a fun memorable time while staying safe. Highly reccomend!

We loved this company so much for our daughter's 13th birthday that we came back again for her…read more8th-grade graduation celebration--and it was just as amazing the second time around! It was actually fun to see many of the same kids who rode with us the first time, now celebrating such a big milestone together. Once again, Evelyn was absolutely incredible. She is organized, responsive, and makes the entire process so easy from start to finish. A special shoutout to Jacob, our driver, who was phenomenal. He was professional, friendly, patient with a bus full of excited teenagers, and helped make the experience memorable for everyone onboard. The bus was spotless, the music was going, the kids were singing and laughing the entire time, and they truly had the best time. As a parent, I appreciated how safe, organized, and stress-free everything felt. We will absolutely be using them again for future celebrations. Whether it's a birthday, graduation, or another special milestone, I can't recommend them enough!

Working with Excel Fleet Limos was an amazing experience from start to finish. As a wedding…read moreplanner, I work with a fair share of wedding vendors, and it's easy to tell which ones are not only experienced, competent, and professional, but also friendly, easygoing, and just good people to work with. Evelyn made the whole planning process a breeze leading up to the wedding -- and on the wedding day itself, getting the couple and their wedding party from point A to point B to point C in style in a fancy Hummer limo all went so seamlessly thanks to our amazing chauffeur, JC. 10/10 I highly recommend working with the Excel Fleet Limos team for your next special event!