Excellent service. Very professional and courteous…read more I was told how much my job would cost up front and how much time would be needed to get job done. I will continue visiting Franklynn in the future and forget about taking my Jaguar to the dealership for work.( too expensive) . Thanks everyone at Franklynn automotive.

Went here to get suspension work done on my Tesla. Overall the vibe was friendly and the mechanic…read morethey had look at my car seemed to be top notch. He was the reason I wanted to get the suspension serviced here as his explanation of what I needed done showed his mastery of his craft. However after taking the car to Tesla to get a 2nd opinion I discovered that this shop (not the tech) was trying to charge me literally a 200% markup on the parts to do the repair. Crazy right!!! The genuine Tesla parts for the repair were $209 and these guys quoted those same parts out to $614 (I sent him the estimate from Tesla with the exact cost of the parts). Unfortunately for me Tesla wouldn't work on the car because of an aftermarket body kit the previous owner had installed. I really liked the mechanic at this shop, so I went back to this shop with the intention to move forward even though their cost was literally 56% more ($1,635 vs $2,555) then Tesla for the same work (because of the price gouging on the parts). Then when I asked about it before my approval to move forward the manager got snarky and said how would you expect us to stay in business if we don't markup the parts. I said and I quote "I get a markup on the parts and your high hourly rate for the labor on the work but not a 200% markup on the parts." The guy gave an excuse about the software they use but was unwilling to budge on the price gouging. I literally said why don't you let me buy the parts directly from Tesla and you can still mark them up 25% and he still said no. I was completely professional throughout the conversation, but obviously would not pay a 200% markup on parts on top of the already top of market labor they charge. After the conversation he texted me back and we agreed to not move forward. I only leave this review to warn others. It's a bad business practice to over charge people like that and so I just wanted to give people my story warning them to watch out and be careful before doing any work here. Update: this slime ball's disclosure of all the information I gave his manager, Steve, in good faith is abhorrent. Everything he mentioned on the car was told to them right up front as I told it to the manager, Steve, in person and this clown is repeating word for word what I told his manager. I was cool with this at first but this guy is a complete scum bag now using my own words and lying about it. Anyways besides being a scum bag, no effort at all was made regarding the parts and this shops 200% markup. I literally told the guy running the shop I would buy the parts myself and let them mark it up 25% and still the answer was a quick no. Everything I said was honest and accurate and don't appreciate this guy claiming transparency when his long shpeel was essentially just a my own words complaining about the car I bought and his shops poor excuse for price gauging. They could have done the job without gauging me on the price given I had the option to buy the parts myself. Not cool at all the response from this guy and his piss poor excuse for attempting to rip me off.

I've gone here for over a decade and have never had a bad experience. They're very thorough,…read moreprecise, and honest, and that has gone a long way in keeping my business over the years. this is a great shop and well worth a call if you need any work done!

They have been trying to get my hydro steering from blowing up! 3 times stranded and twice in my…read moreneighborhood. They have a high hourly rate. Put the wrong fluid in the hydro steering twice at least! 1000 miles in a year and blew again! Got contact jeep mobile mechanic and was appalled how bad all the hoses where and absolutely clogging a hose and blue up! Over a year of this! My mechanic took 3.5 hours to rerun the hoses and get one hose the had made was 2' too long! Finally admitted to me they have no idea on hydroponic steering the 5th or 6th time! Why did they admitit then? And change me $250 an hour out maybe closer to $300. Just tell me and I'm tale it to someone who does! So much more to this story! Took 6 weeks to cut a notch in the air filter box to help one hose clear. Don't mess with Greg, and deal with Jeremy. He's so much better! Getting info from Greg is like pulling teeth! Still not quite sure why it was 6 weeks? Half the hoses are worn down and pretty sure they have replaced most at this point. Just don't go there! They are owned by eas auto.

A shop that will spend the time to properly diagnose the vehicle and be honest about what is…read morerequired to get it working right. I already referred 2 people who are astoundingly happy. I am bringing all 4 of my cars to Max Auto moving forward and if you dont want to waste months dealing with crooks, pay the $139 diagnostic inspection. Thanks to James for being so ontop of communication with me, you're great. Cheers!

I could not recommend this shop enough! I finally feel like I found a place that isn't trying to…read moretake advantage of someone who doesn't know cars. Getting an appointment is quick and easy. You can request an appointment online. The pricing is very reasonable and the job gets done efficiently! This is definitely my go-to shop for my truck!

Duncan is great! Honest and reliable work. My wife and I have busy lives with work and 3 kids I…read morewanted someone that could come to us and after some rough experiences with shops I found this company off Yelp and gave it a shot and am so glad I did. Highly recommend, will be recommending him through my network. Thanks Duncan!

Had Duncan replace my rear calipers. He installed them but didn't bleed the brakes or reset the…read moreelectronic parking brake despite offering to do both. I was able to bleed the brakes myself and get the car back on 4 wheels but as I don't have the diagnostic tool I couldn't reset the EPB. After requesting multiple times through text and phone calls that he come complete the work he promised he eventually just ghosted me. You can see in the pictures how he "completed" his work. He said he needed a second person to bleed the brakes and he'd return to finish. This didn't make a ton of sense to me since I was able to bleed them myself but whatever. I'll also be paying another mechanic to reset the parking brake since he couldn't do that either. Anyways, my recommendation is don't give him your money. Edit: Dude, on the 26th you said you'd bleed the brakes, did you do that? The message says you and another guy would be by on the 27th to do it, did you and another dude do it or did I at 9 o'clock when I got home from work? Then we spoke on the 28th and you apologized when I told you I had to bleed the brakes because you blew me off. I then told you the brakes were still in service mode and you told me you saw that when you were doing the calipers and thought about resetting it then but didn't because you figured you could just do it when you bled the brakes. You then apologized again and told me you'd be by with the diagnostic tool to reset it. You haven't done that. I've called multiple times and your mailbox is full. You also haven't responded to texts. I find it hard to believe that's "service you stand behind"

After being quoted $3K for a job that was half that price. The price was right where it should be…read moreat $1800. Just looking for a honest shop that does good work on my jeep. I think I found one

I could not have asked for a better experience. I asked John Wiskamp to build me the perfect truck…read moreand he went above and beyond. I couldn't be happier! They do amazing work!!! Thanks John and High Country Performance 4x4. 6.5 BDS lift with 37s, wheels and Fox shocks on a 2019 GMC 2500. Epic!

These guys are moat legit place around i wish I could give them more stars for the work they did on…read moremy truck my wheel feel off and needed a new rim and new studs. I got the studs and even after the tow truck said they couldn't tow the truck .1 miles to the shop they stayed till 10pm to walk over and fix everything. At a big place im looking at $1000 at least and they did it for way cheaper I gave the guys an extra 100 just for the customer service alone they are true business and I won't be going back to anybody else for my tires anymore.

I got some used tires here which I have gotten before well after diving off that evening my tire…read morewent flat it took me two days to get back to them and see if they can plug it or fix ir and they did and even put my toy tire back where it belonged they sell new tires here too awesome people and workers come down they will treat you right