I asked for estimates through Yelp for work on my 2024 Toyota Rav4 Prime and my 2021 Kia Niro EV…read more They were very responsive. I had alignment done on Toyota today and they were courteous and efficient. I highly recommend them and I have scheduled coolant flush/replace, brake fluid flush/replace and alignment for my Kia.

Absolutely ruined my car n tried to upsell do not trust this company not a nice staff just all…read morearound terrible

After taking my car to 2 - either incompetent or dishonest (or both!) auto repair shops - Hotchkiss…read moreAuto Repair on Colfax, found the issues, and repaired them - for nearly 1/2 the cost one shop quoted me. They also, re-repaired what the other shop said they fixed. They were notably, very competent, professional, and friendly. Well done and thank you!!

Went in for a pressure test. Did entire diagnostic and overcharged for services. Ended up at a…read moredifferent licensed mechanic that charged half the price. They also lost 3 of the key rings on my car FOB and I am very upset.

They fulfilled my service request. They recharged my A/C in a quality fashion. It was a great…read morevalue (found them off Groupon). And they were able to diagnose a faulty front strut installation on my 2003 Gold Jaguar S-Type to boot!

The response by Vlad with my review is incorrect. It was not 4 months later when I came back to…read morecomplain about my car pulling to the right. It was literally the day I picked it up when the new struts were placed on it. Within that week I had to bring it back for an alignment. Your staff tried telling me "it's just the roads". The other shop you mention was bmw dealership who tried to fix the issue that was caused by this installation. They diagnosed car with new right strut being bent. You said you would replace it and I asked about replacing strut mount at same time. You did not replace the strut and then I brought it back later to have strut mount replaced. You did both at same time! I stated I would pay for the strut mount as it was also recommended by dealership asterisk causing issue since the strut mounts were not replaced in the beginning which is recommended when replacing struts but you decided not to for some reason. Your timeline of events is off Vlad. I immediately complained about the issues with installation and just about every week for months called to see when I could get car in to have it looked at. I offered multiple times to see if anything else needed replaced at my cost. At no time did you tell me that replacing all of the struts and shocks back to oem was at no cost to me. In fact you told me it would be an expense you didn't want to deal with and I responded didn't want to spend additional few thousand dollars to do that. I asked you several times to look at everything and see what the possible issue is, you would not do this, and your response to me is "you tell me what you want me to do"! I mean really? You are supposed to be the bmw expert and you're asking me what to do? I even said multiple times if you think it is the aftermarket control arms then please quote me to replace and let's see if that solves the problem. To this date I still have no quote from you. But here we are 6 months later and I have brought this car to you several times to allow you to fix this properly and you still can't. It's not my fault your work and installation has caused this issue. I gave you every chance to make this right and you decided not to.

My 18 year Corvette would not start and had to be towed. The initital diags pointed to a very…read moreexpensive to repair fuel problem. Their technicians went out of their way to make sure that the most expensive solution was not the correct solution, specially after the rest temporarilly worked and I could not find a tow service. They actaually came to my house and started it, drove it back to their shop. They found out that the way I was trying to start it that was the problem. Great job and support.

I brought my Jeep in for an oil change (the third of a 5 pack deal) and 120K mile inspection and…read morewas happy with the level of service provided. After inspection, Service Street shared with me the analysis along with photos and estimates. I didn't feel like anything was an upsell because one issue I was aware of and another was accommodated with photo evidence in which the technician explained and answered my questions fully. Always recommend checking their website for coupons and special offers. Savings are helpful and folks can always get second opinions. Never had any issues taking my vehicle here for service.

Super nice staff and well priced labor. They got everything figured out and went over all my…read moreoptions.

We have been long time patrons of Smoky Hill Auto. Our daughter's Honda Accord check engine light…read morecame on so we took it to SHA. We were sending her out of state to college so needed the reassurance that the car would be reliable and safe. When we heard the business was under new ownership, we weren't sure what to expect. I was incredibly impressed by the expertise and troubleshooting diligence exhibited by Kermit and the team at SHA. As a female, I usually hate speaking with auto shops because you either get dismissed or talked down to. Quite the contrary! Kermit walked me through the issue, was transparent along the way, showed me photos to review the work that had been done, and exhibited excellent customer service. Their pricing was fair, the car is fixed and I feel relieved that my daughter's car is back on the road. 10 out of 10 recommend.

I have been a customer for some time now. On this visit I brought in my son's car for some much…read moreneeded maintenance. Ez called to let me know that they found a worn part while working through the repair and I authorized that addition to the fix. I was contacted promptly when it was completed. We were unable to pick it up until Monday morning, which was not a problem. My son and I popped in and I was walked through all that was repaired. I appreciate there is no upsell, just what is needed. My son commented that his car is driving so much more smoothly now and the sounds he had been experiencing are now gone. Highly recommend!

Got an oil change here because I didn't feel like going to a dealership like I normally do. I…read morediscovered Quality Auto Service on Yelp, noticed the high ratings, then called to make an appointment. Communication is a bit abrasive and sometimes sarcastic, but most importantly they DO provide quality service and seem honest, based on my limited experience and other reviews. It was fun sitting in the waiting area and watching all the regulars come through. Would consider coming back for more serious car issues, which hopefully never happens!

-I come to Ken's for integrity. When things are confusing and I need to know exactly what's wrong…read more Personal Example: A suspicious Chevy dealer told my wife that the check engine light says the issue is a catalytic converter and it costs 2,000, but Ken's Auto Service finds the O2 sensors are not properly connected.

Originally thought I made the wrong choice. Seemed that advisors were curt and seemed to talk down…read moreto me as if I didn't understand anything about cars. I chalked it up as a bad day and went back for actual work. Seems the first day was a bad day and things were much smoother. Got all the necessary work to keep my jalopy on the road and will return to them. Good prices. Competent service and actually the service advisors were quite educational and friendly. Everyone can have a bad day I'm glad I saw that and went back to Ken's

I own a Jeep Wrangler JL 2018 low mileage. It's new to me. I started getting a flash of errors…read moresettling on service transmission. My brother and I settled on the auxiliary battery. Lucky us and thank you Jeep. 2 almost 3 year old battery. Gary's worked with me to do battery testing instead of the whole battery of diagnostics Aux battery load testing was good but the impedance was low. Replaced and they checked a lot of other things. Giving me statuses and explanations and meaning all along the way in troubleshooting. That kind of communication instills trust and I appreciate it a lot!! Any ways the pricing was and no further errors. We'll give it a couple days for a wait and see. We have next steps for the other work that's needed. I had a great experience and would definitely recommend this auto repair shop!!

I called and asked for a time frame and a price quote for a head gasket on a 1999 Tacoma with the…read more3.4 v6. They don't recommend you work on engines with over 100k miles at Gary's. They'll give you a low ball offer to buy a nice truck off you though they'll tell you it's not worth fixing or driving a vehicle so they can buy it's for cheap and flip it probably. Shady mechanics. I'm adding an edit as Kirsten called to leave me a voicemail and tell me I was confused. I am not confused. I remember being offered $700 for my 04 Tacoma because you guys said it was scrap and then putting 10,000 more miles on that vehicle and thinking you all were crazy the whole time I was driving it before I totaled it. Their voicemail was retaliatory at best. There was no reason to call me after I left this review. I gave my feedback. It's a terrible business that this is and I would never recommend my worst enemy to go there. It makes you feel grimy walking in. It's a disgusting place. They're in an alleyway that feels like homeless people regularly pee in front of their front door because of the smell if they call me again I'll add more details so you can know why you should avoid it.