Busy, reputable family run business. Great for polishes, watch repairs, gold leaf application, and…read morereset stones. I've had a few chain replacements here but my specific instructions are not followed (chain came back 1-5" too long, pendant was off center another time). Overall good experience; hours of operation can change on a whim. Not a handcrafted jeweler but resells standard types and settings from wholesalers.

Service is always so lovely and fixed my ring for me so fast! Great prices and beautiful selection…read moreof jewelry.

Super fast shipping sent it on a Saturday right after I ordered the watch. Came in better than the…read morephotos and is a real deal love this place. Will by again from them

From the moment I walked in, Jon assisted us and helped me get a sentimental bracelet remade. I had…read moreworn it for eleven years, time and wear had caused it to break. They accepted the bracelet at the end of business day. Two days later it was completed. I'm over the moon with the quality, workmanship and customer service. I highly recommend this jeweler for all your jewelry and repair needs. It was a fair price too. I was visiting from out of town and was THRILLED to be able to wear it home.

Had some jewelry repaired. Excellent job done. Diamond ring sized & white gold redipped, just…read morebeautiful. Florentine white gold polished. Looks brand new & sparkly. The staff was knowledgeable and kind. Cost of repairs was beyond reasonable. Job was completed a full week earlier than promised. I felt valued as a customer and was comfortable leaving my valuables in their capable hands. I would highly recommend and will be returning for any future needs.

Beautiful store when you walk in and greeted by super friendly staff…read more They make your experience there like you are dealing with old friends! I really enjoyed each and every staff member there , they made a point to engage you with conversation and really get to know you and be so friendly. Their beautiful selection of jewelry and products was just awe inspiring and their services they offer from watch batteries to buying of gold & silver to appraisals is so helpful. They offer so much for competitive prices and a great values. They hit the mark in every single thing and check every box for everyone. I highly recommend them for everything you may need. Will be going back and now they have a customer for life.

My husband and I have been coming to this location for 30 years. Patricia, Amy and Natalie are…read morealways welcoming the minute they see us coming. They are professional, attentive and knowledgeable. I highly recommend checking this store out in the future.

Natalie is one of the nicest people I've ever met. She helped with everything and she found an…read moreamazing ring for us.

The Diamond Mine is the best !! The staff is super nice and a pleasure to deal with and they know…read morewhat they are doing unlike some of the other jewelry stores. I also like the fact they repair things "in house". They did some work on my watch in a matter of minutes. I highly recommend this place.

Jeff is the best! My boyfriend and I plan to purchase something from there within the next couple…read moreof months... but we stopped in for a "consultation" and he truly went above and beyond to explain everything. We can't wait to go back and work with Jeff.

Avoid this store. It's overpriced and the work is sub par…read more The store seems like a blast from the past when you first enter. The shop owner has a gentle disposition and the store has a simple layout. I thought I found a new go to jewelry but I was wrong. The work I had done was sloppy and the customer service leaves much to be desired. I asked to have a link repaired on a necklace and they soldered it and created an unsightly, grey clump of silver that ruined the chain and made it unwearable. I also asked for an estimate on having a ring sized. The ring was sent out and it took weeks to get the estimate and I was charged $27.50 for shipping. This cost was not discussed with me prior. I left with a damaged chain and the feeling of being ripped off an

Condescending, mismanagement and disorganized!!! Avoid this shop. I brought in several pocket…read morewatches for repair, some loose jewelry parts and request for a house call on a grandmother clock. They gave me one back that did not work. Took it back and after 6 months, I had heard nothing. I finally called because I was afraid they lost it. Turns out they decided they couldn't fix it BUT NEVER TOLD ME. I had to call to get it back. I gave them a small plastic bag of loose parts that I asked them to assess if they were gold. They said they didn't have it FOUR times over several months of me asking. I knew I left it with them but decided not to argue about it because they still had the pocket watches. I also asked them to put me on the list to have a grandmother clock repairs by a guy who did house calls. I asked several time over a YEAR if the guy was coming. After TWO years, have never received a call. Gave up and learned how to fix it myself. After 1.5 years, they call me to pick up the loose parts as if I abandoned them; they ones they said THEY NEVER HAD! I go to pick them up and I'm mad. The sales guy, let's call him Dennis, came over with the parts and started a drippy apology. I didn't want to hear it and said just giver me the bag. He says "relax". For the women reading this, when a man says to "relax", they are being condescending and disrespectful. I told him that in a loud voice. So as I'm leaving he says RELAX again and said you lost my stuff for 1.5 years and held my watch without telling me it couldn't be fixed. If he was a good salesperson, he would have known that I was mad when I brushed off his apology and just given me my stuff and let it go. But no, he decided to act like a petulant 5-year old and try to put me down. He KNEW he was in the wrong but couldn't accept it. What a disappointment. I mentioned this whole thing to a friend who said this same shop lost her engagement ring when she brought it in for repair. THEY LOST HER ENGAGEMENT RING.